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System Review & Recommendations

Version 1 presented on 1/28/15 for ICT Infrastructural Team, FIRS

Index
Technical Related Recommendations Page 1
Content Related Recommendations ... Page 4
Implementation Schedule . Page 4

Introduction
1. The essence of this review is to better end user experience on the SAP Production System
(PRD)
2. This document is organize as follows:
a. Technical Related Recommendations
b. Content Related Recommendations
3. The recommendations suggested in this document are to be implemented by a Technical
Support Engineer.

Summary
Recommendation

Level of
importance

Optimizatio
n Status

Technical
Support

Conten
t
Suppor
t

Priority

Increase allocation for SGA


Apply OS and Database patches
Monitor services and log data
monitoring in real-time
Manage log data

High
High
High

Low
Low
Low

Yes
Yes
Yes

No
No
No

1
1
1

High

Low

Yes

No

Pag
e
No.

Priority ranges from 1 -5, with 1 being the highest

Technical Related Recommendations


1. System Global
Area (SGA)

Level of
Importanc
e

Optimizatio
n Status

Technical
Support

Content
Support

Priority

High

Low

Yes

No

a. Concept and Importance


Findings
Oraclea.uses
Memory to hold program code and data, which makes processing transactions

refers
The system
has 95.67GB
of RAM
which ONLY
4GBby
is allocated
to for
theuse.
SGA for
faster. SGA
to that Area
of memory
madeofavailable
to Oracle
the system
Oracles
use. With
database
size of
789GB,
thisthe
setting
tooof
small.
For quick
response
timesato
transactions,
and
avoiding
high iscost
disk I/O, the right
memory allocation is very important.
Please refer to Appendix A for snapshots
b. Recommended Actions
Set an optimal value for the SGA

2. OS and
Database
patches

Level of
Importanc
e

Optimizatio
n Status

Technical
Support

Content
Support

Priority

High

Low

Yes

No

b. Concept and Importance


c. are
Findings
Patches
fixes to bugs, and/or enhancements applied on applications. For a stable,
Operating
and Database
do not have of
the
latest patches
applied.
secureBoth
andthe
more
capableSystem
environment,
regular provisioning
patches
is a must.

d. Recommended Actions
Apply latest patches for the Operating System and Oracle Database

3. Log data

Level of
Importanc
e

Optimizatio
n Status

Technical
Support

Content
Support

Priority

High

Low

Yes

No

c. Concept and Importance


e. is
Findings
Log data
a record of what is happening in every business and are very handy when it
There is no real-time
monitoring
of resources
servicesThe
Onintelligence
Jan 12, 2015, the
comes to troubleshooting
and supporting
broader
businessand
objectives.
disk
holding
the oracle
database
long beforeisolate
anyone
noticed.
you get
from
logs can
help improve
endfilled
userup
experience,
faults
quickly or even plan

Events are still being logged in silos no central logging system.


for the future.

Review of log data can only be done using traditional text editors. Establishing
trends from logged events for capacity planning using this approach is highly
unlikely.

Please refer to Appendix A for snapshots


f.

Recommended Actions

Monitor services and log data in real-time, and where possible proactively address

isolated issues.

Implement a system that can collect, store, index, search, correlate, visualize,

analyze, and report on any OS or application generated log data.

Content Related Recommendations

Implementation Schedule
Implementa
tion
Start Date

Validation
End Date

Status
By

Start Date

End Date

By

APPENDIX A

Fig. 1: The SGA size of 4.6GB. Also notice there is no free SGA Memory available.

Fig 2: No storage space on the disk holding the oracle database

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