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InstituteforHealthcareImprovement:FailureModesandEffectsAnalysisToolProcessDataReport
FailureModesandEffectsAnalysis(FMEA)Tool
2014BloodTransfusions
PhoenixIndianMedicalCenter
Phoenix,Arizona,UnitedStates
PublicHealth
Aim:Improvetheprocessfororderingbloodtransfusions.
ProcessData
Date:06/18/2014
Step
Description
Physicianandpatientdiscussnecessityofbloodtransfusion.
FailureMode
Causes
Physicianandpatientdonot Busyforget
discussnecessitymightbe
impossibletoobtaininformed
consent.
Step
Description
Informedconsentobtained.
FailureMode
Causes
ViolationofP&Pnoconsent BusyForget
obtained.
Effects
Delayinobtaininginformed
consent
Effects
Placesorganizationin
jeopardy.Patient'srightto
haveinformedconsent,
violated.
Step
Description
PhysicianordersType&Screen,orTypeandCrossmatch.
FailureMode
Causes
Effects
Papersystemsubjectto
errors.
Paperlost,cannotread
handwriting,communication
Numerouserrorsofomission
/commission.Delayin
transfusion.
Step
Description
RNcompletespaperformSF518,SectionIforType&Screen,or
Type&Crossmatch.
FailureMode
Causes
Effects
Paperworkerror.
Busy,distracted
Mistakeinorder.
Step
Description
RNattachesinformedconsenttoSF518anddeliverstoLaboratory.
FailureMode
Causes
Effects
Incompletepaperwork
delayeddeliverytoLab,
paperworkmisplaced
Distracted,busy,paperwork
lostinLab
Delayintransfusion/patient
care.
Step
Description
Labverifiespaperworkandobtainsbloodsamples.
FailureMode
Causes
Misplacedpaperwork.Error
Hectic,busy,humanerror.
inverification.Bloodsamples
delayedornotordered.
Effects
Delayintransfusion/patient
care.
Step
Description
Bloodtyped&compatibilitytestsdone,LabupdatesSF518,Section
IIandattachesformtoblood.
FailureMode
Causes
Effects
Testnotcompleted
paperworklost,incomplete
paperworknotattachedto
blood.
Hectic,busy,humanerror
Delayintransfusion/patient
care.
Step
Description
LabissuesbloodtoRNandrecordstimeissuedonSF518,Section
III.
FailureMode
Causes
Effects
Labissueswrongblood.
Humanerror
Possibletransfusionerror
1 Followpolicy&procedurefor
bloodtransfusions.
5 Checklistforitemsto
completefortransfusions.
360 Stoppapersystemof
orderingbloodandutilize
E.H.R.
80 Movetopaperlessorder,use
E.H.R.
50 Stoppaperorderingmove
orderingoftransfusionsto
E.H.R.
80 MovetoE.H.R.orderingof
transfusions.
40 MovetoE.H.R.orderingof
bloodtransfusions.
10
10
100 MovetoE.H.R.orderingof
bloodtransfusions.
CalculatedTotals
http://app.ihi.org/Workspace/tools/fmea/ProcessDetailDataReport.aspx?ToolId=17742&ScenarioId=19882&Type=1
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9/14/2015
InstituteforHealthcareImprovement:FailureModesandEffectsAnalysisToolProcessDataReport
TotalRiskPriorityNumberfortheprocess
716
Occ: LikelihoodofOccurrence(110)
Det: LikelihoodofDetection(110)
NOTE: 1=VerylikelyitWILLbedetected
10=VerylikelyitWILLNOTbedetected
Sev: Severity(110)
RPN:RiskPriorityNumber(OccDetSev)
Annotation
None
http://app.ihi.org/Workspace/tools/fmea/ProcessDetailDataReport.aspx?ToolId=17742&ScenarioId=19882&Type=1
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