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POSITION DESCRIPTION
POSITION TITLE:
REPORTS TO:
Administration Supervisor
DATE:
October 2011
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DIMENSIONS
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n/a
nil
Incident reporting
Quality of Work
OH&S statistics
Number of accidents or incidents
during the month;
Number of breaches of company
health and safety standards.
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COMPETENCIES
Behavioural
Team Member Works as a member of a team and assist others with completion of duties
to ensure all daily tasks are completed on time. Develops a good working relationship with
team members and works effectively in the team.
Processes Information - Comprehends and understands written and verbal
communication. Is able to understand and follow policies, procedures and instructions.
Acts Reliably - Demonstrates consistency in work is reliable, dependable, and punctual and
follows instructions accurately.
Pays Attention to Detail - Pays attention to small details, is able to narrow in on detail and
apply such detailed attention to work and outcomes
Focuses on Quality - Consistently achieves excellent outcomes and maximises efficiency.
Maintains high quality standards set by Spotless.
Focuses on Customers - Meets the needs of customers and acts with customers in mind.
Makes improvements based on customer feedback.
Safety Adheres to all safety instructions, policies and procedures. Informs Supervisor or
Management of any safety issues or hazards in the workplace.
Personal Presentation - well-groomed, presentable, high level of cleanliness and hygiene
Flexible Is willing to work a variety of shifts, perform a variety of job tasks and duties and
take direction from various supervisory personnel to assist Spotless complies with all service
delivery obligations.
Technical/Knowledge
Knowledge of administrative and clerical procedures and systems i.e. word processing,
database management, managing files and records, and other office procedures and
terminology.
Advanced skill in using the Microsoft Office Suite.
Accurate keyboard skills.
Knowledge of workplace health and safety practices
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