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Direct Payment Enrollment Online Billing & Payment Questions about your bill?
verizon.com/billpay verizon.com/billview verizon.com or 1-800-VERIZON (1-800-837-4966)
KEYLINE
BOBBY GREEN
9780 W. FM 2147
HORSESHOE BAY TX 78657-5984
Phone Number Account Number Date Due Page
830-598-5907 10 5131 2874264483 06 Mar 16, 2010 2 of 5
How to Reach Us
Visit verizon.com 24 hours a day or call 1-800-VERIZON (1-800-837-4966)
Enter your ten digit number 830-598-5907. Use 264483 if asked for the last six digits of your account number.
Billing Questions and Bill Balance - say "Billing" or press "1"
Amount of Payment Due or Payment Arrangements - say "Payment" or press "1"
24 Hour Repair or Technical Support - say "Repair and Tech Support " or press "2"
To Order New Products - say "New Products " or press "3"
For Pending Orders - say "Order Status" or press "4"
Centro Hispano de Verizon verizon.com/espanol or 1-800-743-2483
Customers with Disabilities 1-800-974-6006 v/tty
Account Information
Bill Cycle Dates fund transfer process, please call Correspondence Address Only
Except for months when new services are added 1-888-500-5358. PO Box 11328 St. Petersburg, FL 33733-1328
or dropped, your bill contains charges for one Disputed Charges
month of service. The bill cycle date (i.e., the Service Providers
All charges on this bill may be disputed without Verizon Southwest provides local, regional calling
billing period start and end date) often varies by
loss of local telephone service while resolution is and other voice services, unless otherwise
service. As a result, when you add or drop a
pending. indicated. Services provided by Verizon Long
service, the partial month charges will be based
on the specific bill cycle start and end date. Slamming & Cramming Distance are identified by "VLD" in the applicable
Returned Payment Be sure your long distance service hasn't been billed line item. FiOS is a registered mark of
switched without your permission (slamming) and Verizon Trademark Services LLC.
If your payment is returned for any reason, we
there are no charges on your phone bill for Disconnection of Basic Local Service
will resubmit it electronically. A charge may apply
products/services that you have not authorized You must pay your regulated charges of $32.75 to
for each payment returned.
(cramming). If you think you have been slammed avoid disconnection of your basic
Credit Reporting or crammed, please contact us at number above. telecommunications service.
We furnish our customers' bill payment If we do not resolve your problem, you can
information to the major credit reporting agencies contact the Public Utility Commission of Texas:
in accordance with the Fair Credit Reporting Act. c/o Office of Customer Protection, PO Box 13326
Payment by Check Austin, TX 78711-3326. Customers may call
When you pay by check, you authorize us either 512-936-7120 or toll-free in Texas
to use information from your check to make a 1-888-782-8477. TTY customers may call
one-time electronic fund transfer from your 512-936-7136.
account or to process this transaction as a check. Change of Address?
When we use information from your check to Go to verizon.com/billingaddress or call us.
make an electronic fund transfer, funds may be Late Payment Charges
withdrawn from your account as soon as the
To avoid a late payment charge of 5.0% or $5.00,
same day we receive your payment and you will
whichever is greater, full payment must be
not receive your check back from your institution.
received before Mar 21, 2010.
If you wish to be excluded from the electronic
Payment Address
PO Box 920041, Dallas TX 75392-0041
Questions?
Visit verizon.com or 1-800-VERIZON
Breakdown of Charges
(1-800-837-4966)
Feb 19 - Mar 18
Voice Services
Caller ID 9.25
Residence line 12.10
VLD - Verizon Single Rate Long Distance (see Call Detail) 13.20
Total Voice Services $34.55
Taxes, Fees & Other Verizon Charges
Voice
State tax 2.71
Cost of service surcharge .04
Texas Universal Service .73
Emergency svc chg .50
Federal Universal Service Fee .92
Interstate subscriber line chg 6.50
VLD State tax 1.02
VLD 911 Equalization surcharge .09
VLD Federal Universal Service Fee - Verizon LD .54
VLD Texas Regulatory Fee .01
Total Taxes, Fees & Other Verizon Charges $13.06
Call Detail
Need-to-Know Information
Important billing information
When you provide a check, you authorize us either to use information
from your check to make a one-time electronic fund transfer from
your account or to process this transaction as a check. If you wish to
be excluded from this process, please call 1-888-500-5358. When
we use information from your check to make an electronic fund
transfer, funds may be withdrawn from your account as soon as the
same day we receive your payment, and you will not receive your
check back from your financial institution.
Bankruptcy Information
If you are subject to pending bankruptcy proceedings or if you
received a bankruptcy discharge, and if this statement includes
charges for service prior to the filing of your bankruptcy petition,
Verizon is providing the pre-bankruptcy charges for your information
only and you should not pay those pre-bankruptcy charges. Please
direct all correspondence concerning any bankruptcy to 404 Brock
Drive, Bloomington, IL 61701.
Credit Reporting
This is a required legal notice. If you fail to pay your bill, Verizon may
submit a negative credit report to a credit reporting agency, which will
negatively affect your credit report.
Bankruptcy Information
If you are subject to pending bankruptcy proceedings or if you
received a bankruptcy discharge, and if this statement includes
charges for service prior to the filing of your bankruptcy petition,
Verizon is providing the pre-bankruptcy charges for your information
only and you should not pay those pre-bankruptcy charges. Please
direct all correspondence concerning any bankruptcy to PO Box 3037,
Bloomington, IL 61702.
Verizon Reads
If you have called your local business office and signed up to be a
Literacy Champion, a tax deductible $1 donation will be included
monthly in the Verizon section of your bill. Contributions will benefit
Verizon Reads, a non-profit organization supporting literacy
programs. Even if you call the local business office to sign up, you are
not required to pay the literacy donation. Phone service will not be
terminated if you do not contribute. To discontinue your literacy
donation call the phone number listed on page 2 of your bill.