110705-BaliHealth RFT

ATTACHMENT 1
TENDER
Indonesia Australia
Specialised Training Project
Phase III
1
TECHNICAL PARTICULARS
Closing Time/Date:
5pm, Canberra Australia time, Friday, 12

August 2005.
Number of Copies of Tender:
Technical Proposal Two (2) hard

copies (one marked original) and one (1)
electronic copy). Note: electronic copy
may be submitted via email, CD or floppy
disk.
Financial Proposal One (1) original
hard copy, in a separate envelope but
submitted concurrently with technical
proposal in A3 format
Tender Validity Period:
90 days from the Closing Date.
Tender Submission:
All Tenders (technical and financial) must

be clearly marked:
IASTP III Tender
and sent to the nominated Contact
Person
Page Limit:
Technical Proposal 6 pages (excluding

cover page, table of contents page, etc)
plus specified annexes.
Contact Person:
Ms Carmel Collins
IASTP III Project Officer
IASTP III Canberra Unit
Hassall & Associates International
3rd Floor, 10-12 Brisbane Avenue
BARTON ACT 2600
Or
PO Box 1877
BARTON ACT 2600
Telephone: (02) 6270 0200
Facsimile: (02) 62731 936
Email: ccollins@hassall.com.au
Indonesia Australia Specialised Training Project Phase III
Page 1
Language:
All proposals must be in English
Layout/Font:
The Technical Proposal must be presented

using:
A4 paper
12 point font
2.5 cm margins (minimum)
The Financial Proposal must be presented

using:
A3 paper
12 point font
2.5 cm margins (minimum)
2.
TENDER CONDITIONS
2.1
Tenders Tenderers must include all the information specified in this

Request for Tender (RFT) in their tender.
2.2
Validity A condition of tender is that each Tender must remain valid for the
period stated in the Tender Particulars.
2.3
Price HAI reserves the right to negotiate price notwithstanding the

submission of a fixed price tender.
2.4
Copies The Tenderer must submit the number of copies specified in the
Tender Particulars.
2.5
Authorised Person A person or persons having authority to lodge the

Tender and enter into a contract on behalf of the Tenderer must sign the
Statutory Declaration.
2.6
Late Tenders A Tender submitted after the nominated Date/Time for

receipt is a late Tender. Late Tenders will be opened and registered
separately. HAI at its absolute discretion may assess or reject a late Tender.
HAI will not enter into correspondence about a decision to assess or reject a
late Tender.
2.7
Insurance public liability and public indemnity insurance requirements

apply to this tender. All Tenderers should familiarise themselves with the
minimum insurance cover requirements as detailed in the Draft Contract (at
Attachment 6), and ensure they are in a position to obtain this insurance cover
concurrent with execution of a contract.
Page 2
2.8
Non-Conforming Tenders Tenders will be regarded as non-conforming if

they fail to conform with one or more of the requirements of the Tender. HAI
reserves the right to seek clarification of non-conforming Tenders. HAI at its
absolute discretion may assess or reject any non-conforming Tender. HAI will
not enter into correspondence about a decision to assess or reject a nonconforming Tender.
Refer to the Tendering Conformity Checklist provided at Attachment 1A
2.9
Clarification of Tenders - HAI reserves the right to seek clarification of any

Tender.
2.10
Amendment of RFT - HAI may amend the RFT at any time by issuing an
Addendum. All conditions of the RFT will apply to Addenda.
3.
KEY TENDERER INFORMATION
3.1
Point of Contact - The name, email address, telephone and facsimile numbers
of the person(s) to be notified regarding the outcome of your bid should be
clearly identified on the first page of all technical proposals.
3.2
Authorised Representative - The name of the person authorised to negotiate

and conclude the contract must be included on the first page of the technical
proposal.
3.3
Contracting Entity - Proposals must clearly state the name and other details
of the firm/organisation submitting the proposal. HAI will only enter into
contract with a single firm, the details of which must be clearly stated under
the heading Contracting Entity. A contract will only be entered into with the
entity named in the proposal as the submitting firm/organisation or as the lead
firm in the case of a bid submitted by an association/joint venture. Details
such as the business street address, Australian Business Number (ABN) or
Indonesian business license number, telephone, facsimile and email address
for the firm/organization.
FINANCIAL PROPOSAL REQUIREMENTS
4.1
Price Basis - The financial proposal is to be a firm fixed price including all
costs and escalation and any allowance for foreign exchange rate variations
for the duration of the contracted activity.
4.2
Currency - The financial proposal is to be expressed in Australian dollars.
4.3
Non-conforming Financial Proposal The Financial Proposal will deemed

to be non-conforming if:
The price is not firm and fixed, or
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Price escalation/inflation adjustment is sought at or after contract

negotiations including inflators; or
Additional fees are subsequently sought at negotiation.
4.4
GST -The financial proposal is to be GST exclusive.
FINANCIAL PROPOSAL
5.1
Proposal Information The financial proposal must contain the information

required and in the format detailed in this clause:
Fully costed fixed price basis, including escalation and any allowance
for foreign exchange rate variations.
Necessary insurances as required by the Tender Conditions.
5.2
Cost Items The following costs must be included in the Tenders

financial proposal:
Personnel Costs Disaggregated personnel costs are to be shown

including:
o
o
o
o
o
o
Personnel fees
Course Preparation costs
Pre-course Briefing at IASTP III Jakarta Office
Consultation with Mentors/Coordinators in Indonesia
Training Delivery
Report Preparation
Travel Costs Disaggregated travel costs are to be shown including:

o Economy Air travel costs (Australia Indonesia, including place
of departure and place of arrival)
o Economy Air travel within Indonesia costs, (including place of
departure and place of arrival)
o Ground travel in Indonesia costs
o Cost of field visits in each training location
o Accommodation costs
o Living expenses
Other Costs - Disaggregated other costs are to be shown including:

o
o
o
o
o
o
Course materials (handouts, lecture notes, case studies etc)

After-training hours Alumni forum Step 1 Training (Bali)
Translation costs
Communications costs
Photographic Services costs
Excess baggage costs
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o Insurance costs
o Visa costs
o Course promotion (course certificates, opening/closing
ceremonies, participant name tags, course banner, professional
photography) costs
The costs detailed above are indicative only and Tenderers may include other
costs considered necessary to the delivery of the training.
Information on Financial Proposals should be read in conjunction with
Attachment 5 Like for Like Price Assessment.
6.
ASSESSMENT OF TENDERS
6.1
Tenders will be assessed on the following basis:

(a)
technical
(b)
financial
to achieve the best value for money outcome.

6.2
Tenderers should note that HAI is not bound or required to accept the lowest
priced Tender or any Tender.
7.
TECHNICAL ASSESSMENT
7.1
Technical assessment will be undertaken in accordance with Attachment 2.
8.
FINANCIAL ASSESSMENT
8.1
Financial assessment will be undertaken in accordance with Attachment 2.
9.
STANDARD TENDER CONDITIONS
9.1
Confidentiality. Information provided by Tenderers will be treated as

confidential.
9.2
Insurance. Tenderers shall include all necessary insurances in their tendered

price. Such insurance include but are not limited to public liability insurance,
professional indemnity insurance, medical, dental and force majeure
insurance.
9.3
Personnel & Clearances. Tenderers shall be responsible for the

development and implementation of security planning with respect to any
staff or consultants who undertake service delivery in Indonesia.
9.4
Equipment. Tenderers are responsible for providing all equipment and

materials required for the course, including overhead projector and screen if
Page 5
these are not available in the venue and any other specialised learning aids
and should factor these costs into their financial proposal. The successful
Tenderer is requested to deliver training using a laptop connected to an
electronic data projector since this technology is now widespread in Indonesia
and it additionally enables rapid customisation of slides in different locations.
9.5
Contract Scope. HAI may seek tenders or contract for either single courses, a
series of repeat courses, or packages of courses, workshops, training
attachments and/or other forms of in-sequence specialised training depending
on which package best suits the training needs of recipients and other
stakeholders.
9.6
Payment Type. The Contract will be an outputs based contract with set
milestone payments. Payment shall be in accordance with the Basis of
Payment.
9.7
Basis of Payment. Payments to the Service Provider will be as follows:

(a)
Short Courses - less than 60 days. Normally a single payment on

completion of all training activities, submission of reports, and other
materials and a correctly rendered tax invoice. In certain
circumstances, phased payments may be possible.
(b)
Long Courses - 60 days or longer. Two payments comprising:
payment at mid-point of course delivery subject to submission of

reports, correctly rendered tax invoice and satisfactory
performance
final payment on completion of all training activities, submission

of reports and other materials, and a correctly rendered tax invoice.
9.7
Tender Preparation Costs. Tenderers shall be responsible for their own

costs in connection with the preparation of their tender.
9.8
Compliance with AusAID Policies. Tenderers shall comply with AusAIDs

Policies in delivering services under any contract. Specific policies include:
Environmental Management Guide for Australias Aid Program

Gender and Development Australias Aid Commitment
Guide to Gender and Development
Equal Opportunity for Women in the Workplace Act 1999 (Cth)
Policy for the maximization of Aboriginal and Torres Strait Islander
people
Information Privacy Principles under the Privacy Act 1988 and
obligations under the Privacy Amendment (Private Sector) Act 2000.
Page 6
Tenderers should refer to the following AusAID website for further information:
www.ausaid.gov.au/business/contracting/index.cfm
9.9
Referees. Tenderers must nominate a minimum of two (2) referees for each
Data Sheet and each CV. Referees should not include current fulltime IASTP
III team members.
9.10
Tendering Conduct. Each Tenderer warrants that is has not engaged in

collusive or anti-competitive practices with any other Tenderer in preparation
of its Tender. If a Tenderer is found to have made false or misleading claims
or statements, or receives improper assistance or improperly obtains
confidential information, HAI reserves the right to reject at any time, any
Tender lodged by or on behalf of that Tenderer.
9.11
Tenderers Acknowledgement. The Tender is submitted on the following

basis:
(a)
no legal obligation or agreement whatsoever is intended to be or is

created between HAI and any Tenderer by virtue of the tender process
(including but not limited to statements included in this RFT) unless
and until contract negotiations are completed and a formal written
agreement acceptable to HAI is entered into and executed by an
authorised officer of HAI and by the successful Tenderer, if any;
(b)
the Tenderer acknowledges and agrees that HAI, its employees, agents
and advisers are not, and will not be responsible, or liable for the
accuracy or completeness of any information contained in this RFT;
and
(c)
the Tenderer is responsible for all costs of and incidental to the

preparation and delivery of the Tender, including obtaining this RFT,
or any subsequent stage of the procurement process, including
answering any queries and providing any further information sought
by HAI.
9.12
Debriefing of Tenderers. If requested, HAI will provide Tenderers with an

oral debriefing on the results of the technical assessment of their Tender
following signature of the contract with the successful Tenderer. HAI will not
enter into discussion or communication on the content of the tender debrief
once it has been completed.
9.13
Applicable Law. The laws of the Australian Capital Territory apply to the
RFT and the RFT process.
Page 7
10.
ANNEXES - The following annexes are to be included with the proposal.
Annex 1 - Experience
Tenders may provide a maximum of four (4) data sheets with one A4 sheet per
example, demonstrating applicable and relevant activities that clearly demonstrate the
Tenderers capacity and ability to deliver the designated training program according
to the Course Specifications and Scope of Services. An example of a data sheet is
provided as Attachment 1B.
The following information must be included:
The activity name, location and description.
The funding agency (if relevant).
The value of the activity and the value of the contract.
The person months or days of consulting time provided by the firm. The positions
filled by the firm (by employed staff and contracted staff).
Detailed narrative description of the activity.
Two (2) Referees who are readily available for contact by telephone and/or email.
English-speaking referees preferred.
Annex 2 - Curricula Vitae (CVs)

CV shall not be more than three (3) A4 pages, including certification and signature,
for each nominated Training Personnel member. CVs shall be in the format provided
at Attachment 1C of this tender. Each CV may also include details of recent
professional development activities.
Each CV must contain the following declaration of commitment, be signed and dated
by the nominated consultant:
I (insert name) declare that the information provided in this CV is accurate and
hereby authorise Hassall & Associates International to make whatsoever inquiries it
may consider reasonable and necessary to undertake in the course of the Tender
assessment in relation to the information I have provided in this CV or any other
matter which may relate to my suitability for the position for which I have been
nominated; and
I am available to participate in the Training Course in the role in which I have been
nominated in the Tender for the period or periods indicated in the Tender.
Details of a minimum of two (2) professional referees are also required and who are
readily available for contact by telephone or email. Referees should not include
current members of the Tenderers own organization or current IASTP III personnel.
The Tender should also indicate if Training Personnel are likely to change throughout
the duration of the training and state the reason for any anticipated change.
Page 8
Annex 3 - Course Outline

The Tenderer should indicate the training delivery approach, methodology and
objectives. The Course Outline should also include a timetable and details of all field
trips (minimum of one is required).
Annex 3 shall be read in conjunction with Attachment 4A Curriculum Outline
Annex 4 - Workplan
Workplans should be prepared using a table or Excel spreadsheet to identify all
components of the services to be provided, indicating when, where and by whom they
will be undertaken. The Workplan should be consistent with the Course Outline.
Annex 5 Contracting Entity
This Annex should include the following details:
Organisation/Firms name
Business Address:
-
Street address
Postal address
Email address
Phone, Fax and Mobile contact details
Business Registration or Australian Business Number (ABN)
Annex 6 Letters of Association/Joint Ventures

Letters setting out the arrangements of any joint associations or ventures, describing
the level of services to be provided by each organisation and the full business name,
address, business registration number, telephone contact details.
Annex 7 Statutory Declaration
Statutory Declaration format provided at Attachment 1D.
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ATTACHMENT 1A
TENDERING CONFORMITY CHECKLIST
CHECKLIST ITEM
YES
NO
Have I included the correct number of hard-copy

and electronic copy technical and financial
proposal documents?
Have I allowed sufficient time for the proposal
documents to reach HAI Canberra before the
Close of Tender deadline?
Is the proposal correctly and clearly marked to
the nominated Contact Person?
Are the technical proposal and annexes in
English?
Is the technical proposal within the maximum
page limit? Is the proposal layout and font
conforming?
Is the financial proposal expressed in Australian
dollars?
Have I included all relevant Annexes?
Does Annex 1 include required number of
datasheets containing all relevant information,
and include the required number and details of
Referees?
Are CVs at Annex 2 within the required page
limit? Are CVs certified and signed, and include
the required number and details of Referees?
Is Annex 3 conforming with all Tender
Conditions?
Conditions?
Conditions?
Conditions?
Conditions?
This Checklist is a guide only and completion by the Tenderer does not constitute
conformity. HAI shall determine whether a Tender is conforming or non-conforming.
Page 10
ATTACHMENT 1B
ACTIVITY DATA SHEET

Name of Activity and location
Activity Name:
Country:
Activity Location within Country:
Approx Activity Value:

$AUD
Name of Client:
Professional Staff provided

No. of Staff:
No. of Person Months:

Start (Month/Year)
Completion (Month/Year)
Approx Value of Services:

$AUD
Name of Associated Firm(s), if any:
No of Person-Months of Professional Staff Provided

by Associated Firm(s):
Name of Senior Staff Involved and Functions Performed:
Detailed Narrative Description of Activity:

Funding Source:
Referees :
1.
2.
Page 11
ATTACHMENT 1C
CV FORMAT
POSITION
NAME
Nationality
Qualifications
Other Training
Languages & degree of
proficiency
Countries of Work
Experience
Awards & Memberships
SELECTED PROFESSIONAL EXPERIENCE

1.
2.
3.
Etc.
REFEREES
1.
2.
CERTIFICATION
I, (insert name of team member), declare that:
I (insert name) declare that the information provided in this CV is accurate and
hereby authorise Hassall & Associates International to make whatsoever inquiries it
may consider reasonable and necessary to undertake in the course of the Tender
assessment in relation to the information I have provided in this CV or any other
matter which may relate to my suitability for the position for which I have been
nominated; and
I am available to participate in the Training Course in the role in which I have been
nominated in the Tender for the period or periods indicated in the Tender.
Signature:
Date:
Page 12
ATTACHMENT 1D
STATUTORY DECLARATION
I, (name, address and corporation of person making the declaration), do solemnly
and sincerely declare that
Definitions
1.
In this statutory declaration:

Client means Hassall and Associates International (HAI) as the appointed
managing contractor for the Indonesia Australia Specialised Training Project
Phase III (IASTP III).
Services means the provision of training services described in the Request for
Tender;
Tenderer means (details of tendering corporation as appropriate);
Preamble
2.
I hold the position of (managing director or other title) of the Tenderer and am
duly authorised by the Tenderer to make this declaration on its behalf.
3.
I make this declaration on behalf of the Tenderer and on behalf of myself.
Tendering and Contracting Terms and Conditions

4.
That the Tenderer has read, fully understood and has complied with any and all
addenda documentation released subsequent to the release of tender.
5.
That the Tenderer has read and understood the Terms and Conditions of
Contract issued with the Request for Tender and acknowledges that requests to
change any or all of the terms and conditions may rule its tender nonconforming and that HAI may at its absolute discretion discontinue
consideration of its tender at any time.
Accuracy of Information
6.
That the information contained in the tender including Curriculum Vitae of

nominated personnel submitted by (name or organisation/company) is factually
based and I accept that if such information is found by Hassall and Associates
International to be inaccurate or misleading this will result in immediate
disqualification of the tender.
Availability of Personnel
Page 13
7.
That the personnel nominated in the tender have been approached and have
confirmed their availability to undertake the Services at the time specified and
that they are fully aware of the prevailing security situation in Indonesia and in
the place or places where the Services are to be delivered.
Security of Personnel
8.
That certain areas of Indonesia may from time to time be subject to security
warnings issued by the Department of Foreign Affairs and Trade (DFAT) and
posted on the www.smartraveller.gov.au website. In submitting its tender, the
Tenderer acknowledges that it has reviewed the security warnings in place at
the date the tender was published and confirms that it has understood the travel
advisory information and agrees to deliver the Services in the place or places
designated in the Request for Tender. The Tenderer also acknowledges that
attempts to seek a change to the place or places of training will be cause for any
contract entered into between HAI and the Tenderer for delivery of such
Services to be terminated.
9.
That the Tenderer warrants that all necessary arrangements will be made to
ensure adequate protection/security for personnel in the field.
Tender Price
10. That the Tenderer warrants that it can undertake and complete the Services for
the Tender Price.
Collusive Tendering
11. Neither the Tenderer nor any of its servants or agents had knowledge of either
the technical proposal or the tender price for the Services of any other Tenderer
prior to the Tenderer submitting its Tender for the Services.
12. Neither the Tenderer nor any of its servants or agents disclosed the technical
proposal or the tender price for the Services submitted by the Tenderer to any
other Tenderer who submitted a tender for the Services or to any other person or
organisation prior to the close of tenders.
Cover Bidding
13. Neither the Tenderer nor any of its servants or agents provided information to
any other Tenderer, person or organisation, to assist another Tenderer for the
Services to prepare a tender known as a cover bid, whereby the Tenderer was
of the opinion or belief that another Tenderer did not intend to genuinely
compete for the contract.
14. The Tenderer is genuinely competing for the contract and its Tender is not a
cover bid.
Page 14
Unsuccessful Tenderers Fees

15.
Prior to the Tenderer submitting its tender for the Services neither the Tenderer
nor any of its servants or agents entered into any contract, agreement,
arrangement or understanding that the successful Tenderer for the Services
would pay any money, or would provide any other benefit or other financial
advantage, to or for the benefit of any other tenderer who unsuccessfully
tendered for the Tender.
Competitive Neutrality
16.
The Tenderer has complied with the principles of competitive neutrality in

preparing its bid (publicly owned bidders, including universities, colleges only).
And I make this solemn declaration by virtue of the Statutory Declarations Act 1959,
and subject to the penalties provided by that Act for the making of false statements in
statutory declarations, conscientiously believing the statements contained in this
declaration to be true in every particular.
________________________________
(Signature of person making declaration)
Declared at
Before me:
on the
_________________________
(Name and title of person before whom the declaration is made)
Page 15
ATTACHMENT 2
SELECTION CRITERIA
Indonesia Australia
Phase III
1.
Technical Proposals will form 85% of the technical assessment and will be
assessed as follows:
Area
CRITERIA 1.
Management and Administrative Support
Arrangements
Criterion 1a)
Demonstrated ability to provide appropriate
management, administrative and logistical support to
the training implementation
The company has been established for some time and

has long term experience in project management;
The company has recently managed projects of a

similar size and complexity;
The company has designated an experienced team or

person to be responsible for the management and
logistics of the project;
The tender documentation indicates an understanding

of the logistical issues in managing this training and
provides strategies to manage them;
The company has previous experience in managing

and implementing IASTP projects or projects of a
similar size and nature.
Criterion 1b)
Evidence of the quality assurance measures the
organisation will apply
The tenderer has indicated that they have a quality

assurance system and how they will apply it;
The tenderer indicates that other organisations/parties

involved in their tender have and will apply their own
SubOverall
criterion Weighting
Weighting
20%
10
Page 16
quality assurance systems.

Criterion 1c)
Ability to finance the training activity
The company is backed or supported by a large

organisation with good capital reserves, eg, a
university, government department etc;
The projects previously implemented by the company

were of a similar value, duration and complexity to
this project.
CRITERIA 2.
Knowledge and Training Experience of the Team
Criterion 2a)
Relevance of the background and experience of the
team
Members of the team have academic qualifications in

a relevant/appropriate field;
The experience of the team members matches the

focus of the course;
The team have both practical knowledge and hands

on skills in relevant areas;
Team members have worked in both public and

private sector, small/large organisations etc;
The designation of team members to particular

training sessions is appropriate to their skills and
background, eg. gender specialist has appropriate
qualifications, experience, practical application
and/or publications etc;
The experience of the team is recent.
Criterion 2b)
Team balance across skills areas, gender, nationality
(Australian/NZ and Indonesian)
The team have a range of different skills which are

complementary and do not overlap;
The team consists of both males and females;
The roles assigned to members of the team are

appropriate, eg, females are not all in support roles,
the appropriate team member is teaching the
appropriate topics;
40%
20
10
Page 17
The team consists of both Australian and Indonesian

trainers (this may not be so important for in Australia
courses);
The allocation of teaching duties across the team

reflects equitable gender practices and does not
reinforce gender stereotypes, eg. women in
subordinate or less significant positions.
Criterion 2c)
Demonstrated experience in working/training in cross
cultural environments
Members of the team have worked in relevant roles

in other countries, including Indonesia;
Members of the team have previously been involved

in training participants of other nationalities in
Australia;
Members of the team speak Indonesian and/or have

experience in communicating cross culturally.
10
CRITERIA 3.
Response to Course Specification
Criterion 3a)
Evidence of innovation in approaches to course design
and delivery
The course is based on adult learning principles, ie, a

range of different delivery methodologies is used
including lecturers, role plays, case studies, plenary
sessions, field trips, work placements etc;
Innovative ways to approach the course content are

used, eg. different combinations of topics, creative
approaches to exploring topics/issues etc;
Differences in the learning styles is acknowledged

and catered for, including gender based differences;
The course allows for opportunities for

interaction/sharing and a valuing of the experiences
of both male and female participants;
Field visits and/or work placements are included and

are appropriate.
Criterion 3b)
Level to which the training is contextualized to the
Indonesian environment
40%
10
10
Page 18
There is evidence that the Tenderer understands the

Indonesian context in which the training will be
delivered;
There is evidence that the tenderer knows the

background and experience of the proposed
participants;
The content of the course, teaching/learning materials

have been contextualised to suit the Indonesian
situation;
The course design reflects a knowledge and

understanding of the Generic Module issues in the
Indonesian context;
Appropriate and relevant examples from Indonesia,

Australia and other countries (both developing and
developed) are included.
Criterion 3c)
Demonstrated understanding of the objectives of the
training and design of activities to meet the objectives
The course content covers all the important topics

required to meet the objectives of the course;
Topics are covered to appropriate breadth and depth,

ie, sufficient time is given to each topic, the
sequencing of topics is logical and appropriate;
Sufficient time and attention has been allocated to the

Action Plans and action planning is integrated
throughout the course not just stand alone;
The trainer delivering the topics is appropriate in

terms of skill and experience.
Criterion 3d)
Appropriateness/effective of integration of the
Generic Module (GM) elements into course content,
delivery, and evaluation
Strategies have been identified to ensure that the

Generic Module issues will be addressed within
participants' Action Plans.
The Tenderer has integrated the issues of good

governance, gender awareness and change
management into the technical content of the course
not just as stand alone topics;
10
10
The team members appointed to provide training in

these areas have appropriate backgrounds and
experience in good governance, gender awareness
Page 19
and change management;
The course design shows evidence that the generic

module issues from the course specification have
been addressed, added to or modified in the course
content.
3.
Financial Proposals. Price will form 15% of the price assessment.
4.
Price Cap. There is no Price Cap for the delivery of the course detailed in the
attached Course Specification, however the Tenderer should be aware that the
tender should reflect value for money.
5.
Score Weightings:
Technical Score =Tenderers Weighted Technical Score (out of 100) x 85%

Highest Weighted Technical Score (out of 100)
Price Score = Bid Price of Lowest Priced Technically Suitable Tender x 15%
Tenderers Tender Price
Page 20
ATTACHMENT 3
Indonesia Australia
Phase III
SCOPE OF SERVICES
3.4 Advocacy and Health Services Management in Bali
(in-Indonesia Training)
1.
Aim
To design and deliver a short course in accordance with the detailed Course
Specifications attached.
Note: Program dates and/or locations provided may be subject to change at short
notice due to circumstances beyond our control. Any changes to training dates and/or
locations must be confirmed by HAI Canberra and any cost implication negotiated
with the Service Provider.
2.
Course Details:
Duration:
Two (2) steps each of seven (7) days
No. of Courses:
Four (4) courses
Course 1 Step 1 and 2

Course 2 Step 1 and 2
Proposed Dates & Locations:
Step 1 commences on 19 September 2005 for both courses

delivered simultaneously
Step 2 commences on 28 November 2005 for both courses
delivered simultaneously
No. Participants:
20 participants in both Course 1 and Course 2. Participants for

Step 1 and Step 2 should be the same
Venue:
Training facilities will be provided by the Government of

Indonesia
No of Trainers:
As indicated by the Tenderer. There are no Government of

Indonesia Coordinating/Participating Agency personnel
involved in this training activity
Page 21
3.
Background
The Indonesia-Australia Specialised Training Project Phase III (IASTP III) is a bilateral Project administered through AusAID under the Australian Government's
development cooperation program with Indonesia. The aim is to provide an
identified range of short training courses in Indonesia and/or Australia for
participants selected from ministries, state enterprises, non-government organisations
(NGOs) and commercial institutions.
4.
Service Provider Responsibilities
The Service Provider is required to:

(a) Liaise with the Coordinating Agencies/Mentors to confirm course content.
(b) Add value and creative talent to design of training course, including the
organisation of an alumni-forum for Step 1 Training in Bali (see Course
Specifications for further detail).
(c) Prepare in advance a Curriculum Outline (timetables, course content,
handouts, activities, etc).
(d) Produce a journal-style article (in English and Bahasa Indonesia) for
dissemination to alumni/mentors about the latest trends/topics/issues in the
training subject area. IASTP III will also disseminate through Project website.
(e) Include, as part of financial proposal, the services of a professional
photographer to take at least twenty (20) professional quality photos of the
training course. Photos are to be submitted both in hard and electronic copy.
(f) Comply with IASTP III M&E system (which mirrors relevant standards of the
Australian Quality Training Framework (AQTF)).
(g) Ensure provision of required interpreting and translating services, if required.
(h) Prepare in advance all equipment and other training materials.
(i) Deliver the program according to training specifications, curricula and
timetables submitted as part of Tender.
(j) Organise all their own travel (economy class), accommodation, insurances
(public liability, professional indemnity, travel, health and accident), for all
personnel employed by the Service Provider to deliver the nominated training
course.
(k) Submit reports as specified in this Scope of Services.
(l) Submit invoices as per basis of payment.
(m)Meet with the IASTP III Jakarta Office and the Coordinating Agency before
undertaking training to review the proposed training program.
(n) Keep the HAI IASTP III Jakarta Office informed on travel and
accommodation arrangements both in Jakarta and in course delivery locations
so that IASTP III Jakarta can advise the Australian Embassy in Jakarta
accordingly.
(o) Pay courtesy visits to the AusAID Jakarta post and/or appropriate government
officials, if requested
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5.
Service Provider Briefings in Jakarta
The Service Provider will need to make their Lead Trainer available for a briefing by
the IASTP III Project Leader (or Training Specialist) in Jakarta during the week
prior to commencement of the Course. The Service Provider is to ensure that
information given to the Service Providers team members during the briefing is
passed on to all members of the Service Providers team.
It is important to allow adequate time (approximately 2 days) for consultation
with the IASTP III Jakarta Office, Trainers, the relevant Coordinating
Agency(ies) and Mentors during the Pre-Training Briefing.
6.
Publicity Materials
All publicity materials including course materials, banners, certificates, case studies
used by the Service Provider must comply with following requirements:
7.
contain the AusAID/Commonwealth Government logo (Coat of Arms)

HAI logo
Service Provider logo (if applicable)
Coordinating Agency logo as requested by them
The GOA and GOI logos are to be similar in size and larger than the HAI and
other logos (which should also be of a similar size). The GOA and GOI logos
should also be placed in a position of greater prominence than other logos (ie.
above other logos)1.
Must contain the words Supported by the Australian and Indonesian
Governments to be placed at the bottom centre of certificates and under
logos, banners, etc.
Certificates
The Tenderer is to provide each participant with a Certificate in English stating that
they have completed the course and showing the topics covered and time devoted to
each topic.
All IASTP III Short Course Certificates follow a standard format, which is detailed in
the Service Provider Information Pack provided to the successful Tenderer.
8.
Media Announcements
The Service Provider must not make any press, media or other announcements or
releases relating to IASTP III or the Contract without the approval (preferably
written) of HAI. However, the Service Provider may identify opportunities for
publicizing IASTP III and the specific training course and apprise HAI of these
opportunities for consideration and approval.
1
A Training Information Pack will be provided to the successful tenderer with information on
Project branding requirements.
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9.
Service Provider Information Pack
The Service Provider will be given an Information Package (the Information Pack)
during their Pre-training Briefings by the IASTP III Jakarta Office to assist in
ensuring the application of consistency in the planning, delivery, monitoring,
evaluation and reporting of the training Courses. The Service Provider is required by
Contract to adhere to the guidelines of The Information Pack.
10.
Course Materials
The Service Provider will provide all necessary course materials, including but not
limited to:
Curriculum Outline: Using the background information and training

objectives above, Tenderers are to design a detailed curriculum outline
drawing on their own specialised knowledge for submission with the
tender as Annex 3. Curriculum outlines and training designs submitted
with tenders are considered indicative of capacity to design and deliver
only and are not final.
Commencing in 2005, all IASTP III courses will include three
components which form the foundation for democratic, just, transparent,
accountable, responsive and participative governance, including:
o Good Governance a key to improved relationships between
Government, Business and Civil Society through good
communication, transparent processes and accountability in all
activities.
o Gender Awareness a key focus in civil society that needs to be
incorporated into Government and business activities.
o Change Management the process that will facilitate improved
performance across all areas.
The Service Provider is required to integrate these three components

throughout their technical training materials, into training delivery and
training assessment strategies such as pre and post tests. For assist in the
objective, IASTP III has developed the following documents:
Generic Module Training Guide a guide designed to provide necessary
information and background for presentation of the generic module on the
three core topics
Generic Module Integration Guide a guide designed to assist the Service
Provider to integrate the key principles and relevant practices of good
governance, gender awareness and change management into specialized
training materials and delivery methodologies.
In this case, no specific timeframe will be allocated to the delivery of each
topic or objective rather technical training materials produced by the Service
Provider can either be tailored to encapsulate the principles and concepts
engendered by the Generic Module Guides
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The Tenderer may request electronic versions of both documents by emailing

the IASTP III Project Officer at the HAI Canberra office at
ccollins@hassall.com.au.
Materials Development: Following advice that they have been

appointed, the Service Provider is to prepare their training materials
and ensure that they have been sent to IASTP III Jakarta office at the
time nominated in the Tendering Timeline at Attachment 3C. IASTP
III will pass the materials on to the Coordinating Agency who will
provide written feedback. The Service Provider is required to allow
time before the commencement of the course to work with the
Coordinating Agency on any further revisions required.
Course Materials
o
Note: Presentation of the Course and Training Materials are to

be in Indonesian.
One (1) hard copy and one (1) electronic copy of all materials
used including transparencies, slides, bibliography, etc, mailed
to the IASTP III Jakarta Office.
One (1) hard copy and one (1) electronic copy of all materials
used including transparencies, slides, bibliography, etc, mailed
to IASTP III Unit, HAI Canberra with the Course Completion
Report and accompanying Tax Invoice.
Where courses are repeated these materials should be provided

at the completion of the first of a series of courses. Changes to
the materials in any subsequent courses must also be provided
to IASTP III Unit, HAI Canberra with the next Completion
Report.
Where materials cannot be transferred to an electronic format

please make reference to it on disk at the appropriate point.
All original participant bio-data should be provided

immediately at the conclusion of the training. Bio-data
includes, participant registration forms, attendance sheets,
participant action plan titles and participant feedback forms.
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11.
Mentors
Mentors have been appointed by all Coordinating Agencies/Ministries/Organisations

receiving the training and their role is to act as site managers and implementers of the
training. They are a vital component of IASTP III Training and will:
liaise with the Service Provider to confirm training details and venue;
participate in review of the training materials;
participate in Opening/Closing ceremonies; and
assist all participants in the follow up of Action Plans.
Note: The Service Provider is required to pay costs for any Central Mentors
attending the training.
12.
Action Plans
All program participants are expected to create and document a SMART Action Plan
during training which they will implement back in their workplace as a specific
training outcome. A SMART Action Plan format is attached as Attachment 3A. This
format is to be used without modification.
Action Plan implementation is followed up by the IASTP III Jakarta Office within six
months after each training program to ensure it has been completed. Course Mentors
plays a pivotal role in the Action Plan process and follow up, and HAI reports to
AusAID on SMART Action Plan implementation.
Service Providers are required to play a role in the SMART Action Plan process in
the following ways by:
discussing Action Plans in a pre-course meeting with the IASTP III
Office in Jakarta.
collaborating with Mentors on action Plans during pre-course
consultation on possible topics.
attending and supporting a Mentor delivered SMART Action Plan
presentation on the first day of training. All trainers, facilitators,
interpreters need to be present at this presentation.
working with participants (after the Mentor Action Plan presentation)
through problem identification to solutions drawn from training content,
before asking them to format their Action Plan as SMART objectives.
checking all Action Plans, preferably one by one with either a Central or
Local Mentor.
working with Mentors to include an Action Plan presentation or
discussion in a final session of the training.
ensuring that each participant commits to a SMART Action Plan in
writing which Trainers collect as a copy.
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including a listing of participants names against their proposed Action

Plan title in the Completion Report.
Service Providers will need to work with Mentor(s) to assist participants during the
training program to plan the implementation of their Action Plans.
Service Providers may like to include in tender documents additional input to the
Action Plans proposed above, or to make further suggestions to incorporate new
learning from the training course.
Note: Action Plans are an integral, but not driving aspect of training courses.
Example of an Action Plan Form is at Attachment 3A.
13.
Monitoring and Evaluation
All training provided under IASTP III is monitored for course quality and gender
equity and evaluated by IASTP III in Jakarta by the Training Specialist. The IASTP
III Jakarta Office is responsible for course quality.
Service Providers are asked to complete a comprehensive report of the training which
includes administering and analyzing the Participant Course Evaluation Instruments
to all participants at the conclusion of the training course (provided to the successful
Service Provider).
IASTP III may administer other evaluation instruments to participants and follow up
on Action Plan implementation. The Project may also conduct case studies of some
training activities.
As part of IASTP IIIs continuous improvement processes, Service Providers are also
asked to complete a Service Provider Course Evaluation Instrument to evaluate subcontracting, course specification and training support performance of the Project
itself.
14.
Pre and Post Test
The Service Provider is asked to provide pre and post test questions after consultation
on curriculum, designed to measure learning or the extent to which each course met
its stated objectives. The Service Provider is also asked to report raw data showing
high and low test results pre and post test, mean and standard deviation. The purpose
of pre and post testing is primarily to measure participant learning. However,
important goals are also to:
1. Provide trainers with quick feedback on Day One of training in relation to
participants prior learning.
2. Provide participants with a measure of their own learning.
To achieve these results, Service Providers is required to:
1. Design pre and post tests so that the questions match course aims and objectives,
point by point, to provide a comprehensive, analyzing test of the curriculum,
reflecting major areas of teaching/ learning.
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2. Focus questions on course material avoiding competency self-assessments.

3. Include questions related to the three Generic Module areas of good governance,
gender awareness and change management.
4. Design questions using a mix of test questions, for example:
Matching terms and definitions

True/False items
Multiple Choice
Short Answer Questions
Brief Case Studies
5. Ensure that all pre and post tests are measured quantitatively, with a numeric test
score.
6. Return pre and post tests to participants at the conclusion of the training and
discuss correct answers so that the pre and post tests reinforce expected
learning.
6.
After analysing and reporting results review test effectiveness and modify future
tests accordingly.
15. Reporting
The Service Provider will be required to submit the following:
One (1) Course Completion Report Step 1 Training
One (1) Course Completion Report Step 2 Training
One (1) short (4-6 page) journal style article (in English and Bahasa
Indonesia) for dissemination to alumni/mentors about the latest
trends/topics/issues in the training subject area. IASTP III to
disseminate through Project website.
A collection of professional quality photographs (a minimum of 20)

submitted in both hard and electronic copy which depict training course
activities undertaken.
The format and required content of the Course Completion Report is provided at
Attachment 3B.
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ATTACHMENT 3A
Action Plan Proforma
Name of Participant:
Name of Supervisor:
Are you implementing this Action Plan individually or as part of a group?
individually
as part of a group if so, please provide names of other group members
below
Number Names of other group members
1
2
3
4
5
6
Name of Mentor:
IASTP Course:
Location of Course:
Starting Date of Course:
Describe a situation or issue within your organization which you could change or
improve by implementing an Action Plan
What is your Action Plan title?
Page 29
What would be the benefits/ outcomes of your Action Plan?
Show how your Action Plan meets SMART criteria

What specific activities will you personally undertake in
implementing your Action Plan?
Specific
How will you measure the success of your Action Plan How many
people? How long? How many things produced? What percentage
change achieved?
Measurable
Why are you confident that your Action Plan will be achieved?
Achievable
How is your Action Plan relevant to (a) your organization (b) your
job (c) this training?
Relevant
Why is this a good time to implement your Action Plan?
Timely
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Use the format below to show:

The activities you will carry out
When you will start and complete these activities
For group Action Plans write the initials of group members responsible for
each activity.
ACTIVITIES
1st
2nd
month
month
EXAMPLE
x.1 Design draft brochure
x.2 Obtain feedback on draft brochure
3 rd
4th
month month
5 th
6th
month
month
XXXXX
XXX
1. Draft Action Planning

1.1 .
1.2
2. Supervisors Approval
2.1
2.2
3. Preparations
3.1
3.2
4. Implementation
4.1
4.2 .
5. Finalisation and repetition
5.1 .
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5.2
6
What resources do you need to support your Action Plan and how will you
obtain these resources?
Identify any constraints to implementation of your Action Plan? How will you
overcome them?
How have you considered gender issues in this Action Plan?
In what ways, if any, will your Action Plan contribute to better management,
greater transparency and accountability, improved stakeholder participation
and more effective use of resources.
Signature of participant:
Date
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ATTACHMENT 3B
COURSE COMPLETION REPORT

TABLE OF CONTENTS
1.0
TITLE OF COURSE
2.0
3.0
4.0
5.0
COUNTRY OF DELIVERY
NUMBER OF COURSES, DELIVERY DATES AND LOCATIONS
SUB-CONTRACTORS NAMES
NAMES OF AUSTRALIAN AND INDONESIAN CONSULTANTS AND
LOCAL TRAINERS
6.0
7.0
NAME OF MENTOR AND DETAILS OF MENTOR ASSISTANCE

PARTICIPANT NAMES, ORGANISATIONS AND ACTION PLAN
TOPICS:
8.0
9.0
10.0
11.0
12.0
INTRODUCTION/OVERVIEW
OBJECTIVES AND OUTCOMES
SUMMARY OF METHODOLOGY AND APPROACH
DETAILS OF FIELD TRIPS/EXCURSIONS
GENERAL COMMENTS, including:
analysis of training impact of two-step or sandwich training, if applicable
analysis of the benefits of inclusion of the Generic Module elements
details and perceived benefits of value adding implemented, including

registration details for attendees
13.0
14.0
15.0
REPORTS OF MEDIA COVERAGE

PRE AND POST TEST RESULTS AND ANALYSIS
PARTICIPANT FEEDBACK DATA AND ANALYSIS
16.0
17.0
TRAINING PROVIDER EVALUATION USING IASTP INSTRUMENT

RECOMMENDATIONS FOR FUTURE TRAINING DESIGN,
MANAGEMENT AND DELIVERY
ATTACHMENTS
1.
BLANK SAMPLE OF PRE AND POST TEST USED
2.
ORIGINALS OF PARTICIPANT REGISTRATION FORMS (OR COPIES
IF ORIGINALS SENT WITH INTERIM REPORT)
3.
4.
ORIGINAL SIGNED ATTENDANCE LIST FOR EACH COURSE/GROUP

SAMPLE OF CERTIFICATE
5.
6.
HARD AND DISK COPIES OF TRAINING MATERIALS

ATTENDANCE SHEETS FOR ALUMNI SEMINAR
Attendance Sheet Value Adding.doc
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ATTACHMENT 3C
TENDERING & TRAINING TIMELINE
Step/Task
RFT documents posted on Project website
Date
12 July 2005
Responsibility
HAI IASTP III Canberra
Closing date for tenders
12 August 2005
Tender notification (outcome) provided to all

Tenderers
26 August 2005
Contract prepared and sent to successful

Service Provider
01 September 2005
Contract signed with successful Service

Provider
08 September 2005
HAI IASTP III Canberra,

Service Provider
Service Provider prepares training materials
From 08 September
2005
Service Provider
Service Provider sends training materials to

IASTP Jakarta Office
14 October 2005
IASTP Jakarta Office provides training

materials and detailed curriculum to
Coordinating Agency for review
18 October 2005
Coordinating Agency provides written

comments on training materials and detailed
curriculum
28 October 2005
Coordinating Agency
Service Provider reviews materials based on

feedback
By 11 November 2005
Service Provider
Service Provider briefing in Jakarta with

IASTP Jakarta Office and Coordinating
Agency
To be advised, however Service Provider,

no later than week
commencing 07
November 2005
Course commences
14 November 2005
Comments
Page 34
ATTACHMENT 4
COURSE SPECIFICATION
Indonesia Australia
Phase III
Course Specification for
3.4 Advocacy and Health Services Management
in Bali
Course Code:
Name of Requesting
Organisation:
3.4/INO/05
Ministry of Health Director General Community Health Services
(DirJen Bina Kesehatan Masyarakat)
Participating
Agencies:
Dinas Kesehatan Propinsi/Kabupaten/Kota Bali

Provincial/District Hospitals
Community Health Centres
Contact Person/s and

Contact Details:
1. Dr.Bambang Sardjono,MPH,
Secretary to the Director General of Community Health
Ministry of Health
Jl. H.R. Rasuna Said Block X Kav. 4-9
Kuningan Jakarta 12950
Tel :
+ 62 21 522 1225
Fax:
+ 62 21 522 1225
2. Drs.Wisnu Hidayat MSc,
Head of Planning and Development of Training Center, Training
and Education Agency. Ministry of Health
Tel:
+ 62 21-7222987
Fax:
+ 62 21-7246107
3. Dr. A.A. Saraswati,
Head of certification Division
Bali Health Provincial Office
Jl. Melati No. 20, Denpasar - Bali
Tel:
+ 62 361 2224102/234922
Fax:
+ 62 361 222 412
Page 35
Background to
Training Request:
IASTP has been delivering short course training both in Indonesia

and Australia over many years. This training has covered a broad
spectrum of issues ranging from health services management, health
services promotion and courses designed to upgrade the skills of
health personnel in relation to specific diseases such as TB,
HIV/AIDS, etc.
Under IASTP Phase III a new output under Component 3 Basic
Service Delivery called Bali Health Initiative has been introduced.
The purpose of this output is to respond to the needs identified under
the Bali Health initiative, and requires IASTP III to design courses to
meet the specific areas of technical and operational needs identified.
Consultations undertaken by IASTP III with the Bali provincial
health office and the Director General Community Health Services
has indicated the need for two separate courses to be delivered
simultaneously in Bali for two distinct groups of participants, as
follows:
Course 1 Advocacy for Senior Managers
Under the process of decentralisation and regional autonomy
currently occurring in Indonesia, the funding for hospitals and
community health centres (puskesmas) is now allocated through
provincial and/or district financial systems rather than being
allocated centrally as was previously the case. Consequently, the
managers of these organisations are now often required to submit
proposals to local government authorities, for example, the Bupati
(the government officer in change of the regency) and other agencies
such as international donors, in order to compete for funding beyond
the basic allocations provided. To this end, senior managers and staff
in health organisations need to develop and refine advocacy skills
which will assist them to identify funding sources, develop effective
submissions and design and apply quality assurance procedures to
ensure appropriate outcomes.
Course 2 Managing Community Health Services
In line with global trends towards community health care and
primary health care focuses, this course is designed to assist
managers within the community health system, both at the service
level (ie. hospitals and puskesmas) and within the governmental
structures (provincial health offices dinas) to identify ways in
which their service delivery can be improved. Therefore, the focus of
this course is on improving the alignment between the health needs
of the local community and the range and quality of health services
delivered by community health organisations.
Training Objectives:

On completion of Step 1 of this training participants will be able to:
Page 36
1.
2.
3.
4.
Define what is meant by advocacy in health care professions,

explain the role of an advocate for communities, organisations
and individuals and describe ways in which the community
itself can be mobilised to act as an advocate on behalf of
health organisations.
Identify the range of sources of funding available for health
care within Indonesia, at the local, national and international
level.
Describe the role that data can play in preparing funding
applications, identify potential sources of data and
demonstrate the appropriate use of data in the preparation of a
simulated submission including effective use of charts,
diagrams, etc.
Outline the important points or issues to be covered in a
funding submission, including:
5.
6.
7.
Purpose and objective of the submission and how this

matches the terms and conditions of the funding source.
Description of your organisation and how this funding will
assist it to achieve its overall vision and mission.
Support for the submission from stakeholders including
the community and how this support was gathered.
Activities and tasks to be undertaken if the funding is
made available.
Who will be responsible for the activities and reassurances
that sufficient resources exist within your organization to
implement the terms of the funding.
The timeframe for the implementation of activities and
strategies to be implemented if timelines slip.
Performance indicators that will be used to report on and
account for the use of the funding.
Analyse what is meant by effective writing skills, discuss how
to modify writing styles to fit the audience and the purpose,
and apply these skills to the production of the simulated
submission above.
Describe the major steps in producing a budget to accompany
submissions, identify a range of budget formats and their
suitability for different purposes and demonstrate the ability to
produce a simple budget suitable for attachment to the
simulated submission above.
Briefly outline the Government of Indonesias laws and
regulations applying to performance management and use
these as the basis for designing a system for monitoring and
evaluation including:
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Performance indictors to be used

Tools for measurement
Reporting mechanisms.
On completion of Step 2 of this training, participants will be able to

apply all of the above skills to the development of an actual
submission which they will commence producing during Step 2.
On completion of Step 1 of this training participants will be able to:
1. Define what is meant by the word community, identify the
major stakeholders in their community and define such terms as
population responsive health care, primary health care,
preventative/promotional health care, community
empowerment, inclusively, access and equity.
2. Describe the profile of their community in terms of a range of
criteria such as age, socio/economic status, geographic location,
health status etc; and list the major health care issues faced by
their community.
3. Compare the terms leadership and management and discuss the
impact of decentralisation in Indonesia on the role of the
managers of health care services in terms of decision making
processes, application of health care policies, responsibility for
quality of service delivery, human resource development,
financial management and infrastructure development and
maintenance.
4. Describe what is meant by public/private partnerships and
identify a range of mechanisms by which information can be
sought from the community to inform health service delivery
planning e.g. surveys, focus groups, local rapid assessments,
service mapping etc; and indicate the benefits and/or
disadvantages of these strategies within their own community
5. Explain how community needs/demands can be reconciled with
government policies, availability of resources etc in order to
plan service delivery which meets changing community needs
and evolving government policies.
6. Identify the elements of an effective HRM system, including:
assessing HRM capacity

undertaking HR planning including policies and procedures
establishing and maintaining HRM data systems
implementing Performance Management systems
planning and implementing HR development both informal

and formal training;
Page 38
7.
8.
and describe how they would achieve improvements in these

areas within their own organisation.
Describe the basic principles of effective financial management
and explain how to use simple cost and revenue analysis tools to
contribute to the planning, monitoring and evaluation of service
delivery.
Outline the components of a Continuous Quality Improvement
(CQI) system based on the principles of customer service and
quality service delivery, including:
identifying criteria for what will be measured and when (e.g.
uptake of services, cost effectiveness of service delivery,
response times, improvements in care delivery etc)
clarifying who will be responsible for capturing, analysing
and making recommendations on data accumulated
determining timelines for the implementation of CQI
activities
establishing mechanisms by which identified improvements
can be implemented;
and describe how they would apply such a system within their
own organisation.
On completion of Step 2 of this training, participants will be able to
apply the above skills to the development of a plan for their
organisation related to one of the above aspects (eg. HRM, financial
management, assessing community needs, applying new leadership
styles, implementing CQI mechanisms) which will feed into their
action plan.
Methodology:
Note: The course will be delivered in Bahasa Indonesia and all

course materials will also be provided in Bahasa Indonesia.
Interpreters/translators will be used with non-Bahasa Indonesia
speaking trainers.
Lectures, group discussions, team work, videos or other forms of
individual of group teaching/learning methods appropriate to the
subject matter will be used. The primary mode will be facilitated,
participatory activity-based learning with an emphasis on creative
structuring of course material and teaching/learning. Previous
training participants have indicated that interactive methods such as
role plays, group discussions, debates, hypothetical etc. stimulate
more open and interesting discussion for participants and aid their
retention and application of learning.
Of particular importance will be relevant comparative Indonesian,
Australian and/or international case studies. Experience with inIndonesia training to date indicates that participants prefer a mix of
Page 39
information giving and group work, problem solving or hands-on

activities. Field trips are often valued a means of immediately tying
course content to the Indonesian context.
Background of
Participants:
Participants for this course will be from the following institutions:

Course 1 Senior Managers at Kabupaten level 9 from Dinas, 9
from kabupaten hospitals and 2 from other hospitals (RS
Indra and RS Jiwa)
Course 2 Head of Puskesmas and from Dinas kesehatan and
kepala sub dinas
Trainer Expertise:
There should be a minimum one Australian and one Indonesian

trainer plus one translator for each course. The trainers for each
course will have the following background/characteristics:
Community health services manager with extensive experience

in the development of funding proposals
Demonstrated experience in working with community leaders in
the planning and delivery of health services
Knowledge of the impact of Law 22 and 25/1999 on autonomy
and health services in provinces and districts in Indonesia would
be desirable
Comparative understanding of Australian/Indonesian/
International health services best practice
Demonstrated experience in working with community leaders in

the planning and delivery of health services
Knowledge of the impact of Law 22 and 25/1999 on autonomy
and health services in provinces and districts in Indonesia would
be desirable
Comparative understanding of Australian/Indonesian /
International health services best practice.
Note: One Indonesian trainer for this course has been nominated by
the Ministry of Health, Training Centre Jakarta.
Action Plan Topics:
Course 1 to submit the proposal developed during Step 2 and to

evaluate the success or otherwise of participants proposals.
Course 2 to implement the innovations designed as part of
participants plan developed during Step 2.
Page 40
Examples of the relationship between good governance and this

Application of
Generic Competencies course are:
to this Course:
Opening up and improving relationships between
(Good Governance,
government department and hospitals/community health
Gender, Change
centres, the general public, direct health service users
Management):
Strategies to increase/improve participatory planning,
knowing your local community and providing services in line
with local community needs
Systems for measuring performance as a manager of a
hospital, community health centre or government directorate
or sub-directorate
Openness and transparency in managing and administering
resources, in particular, financial resources.
Examples of change management issues in relation to this course
are:
Introducing change in an hierarchical system such as
hospital, government department
Problem versus solution orientations in managing a
community health centre, hospital or government department
Working with local communities to overcome
misconceptions about illness and diseases (e.g. HIV/AIDS,
TB other communicable diseases)
Identifying and overcoming barriers to local communities
accessing health services.
Examples of gender issues in relation to this course are:
Overcoming stereotypes about women and health (eg.
women and reproductive health, womens role in ensuring
the health of their families etc)
Specific issues faced by women managers in hospitals,
community health centres and government departments
Concepts of division of labour based on gender
Additional
requirements:
The Director General of Community Health Services has indicated a

preference for an alumni forum to be held in Bali and the production
of a journal-style article.
The journal style article should be of approximately 4-6 pages long
and should encompass a recent and relevant issue in the area of
financial policy development at district and provincial levels. The
article could overview current trends internationally, a best practice
example from Australia or elsewhere, could critique readings, or
provide insight into a specific issue. It should be something outside
Page 41
of the topics included in the current training and provide technical

update for previous IASTP participants in this course.
The forum would generally be held outside of normal training hours
during Step 1 training and would be of approximately 2-3 hours
duration. The purpose of the forum, like the journal article, is to
provide technical update for IASTP alumni. Consequently, the topic
chosen for the forum can be the same as that in the journal style
article. Participants for the forum would be predominantly, but not
exclusively, IASTP alumni but could also include local district office
staff, NGOs etc. It is envisaged that the Service Provider would hold
the forum one evening after training is finished for the day, and that
the venue would be the training venue. Therefore, the training
provider may need to set a limit on the number of attendees.
Page 42
ATTACHMENT 4A
IASTP III CURRICULUM OUTLINE

How to use this proforma:
This proforma is intended to be used by Tenderers wishing to submit tenders for IASTP III
Specialised Training. The primary purpose of this proforma is to assist the IASTP III Tender
Assessment Panel 2 (TAP 2), held in Jakarta, to better assess the quality of the tenders
received for individual courses.
One of the primary selection criteria used by the TAP 2 in evaluating tenders is related to the
Tenderers response to the Course Specification. Two areas are considered, as follows:
Does the course show innovation in its approaches and with respect to the
delivery methodologies used?
Does the course as outlined in the tender documentation demonstrate an

understanding of the objectives of the training?
By completing this proforma and submitting it, along with the Course Outline and Workplan
for the Course, the Tenderer is signifying that they have given detailed consideration to the
content, approaches and methodologies they intend to use in delivering the course.
This proforma must be completed for ALL objectives for the course as listed in the Course
Specification distributed with the Request for Tender documentation. It is possible that a
Tenderer may choose to combine or consider some objectives together.
Incorporated into this proforma are instructions on what information should be included under
each section of the outline. In addition, under each instruction an example is shown in italics,
to assist Tenderers to identify the level of details required by IASTP III. The Tenderer should
delete this information and include information related to their own course content.
The TAP 2 will consider this proforma along with the course delivery timetable/schedule and
the tender narrative provided by the Tenderer.
Page 43
OBJECTIVE FROM COURSE SPECIFICATION:
Instruction:
Insert a single objective from the Course Specification provided with the
Request for Tender Documentation.
Example:
Describe the principles of adult learning and how they influence training
methodologies.
TOPICS PROPOSED UNDER THIS OBJECTIVE:
Instruction:
Provide a list of topics which will be covered to ensure the objective above
will be met.
Example:
didactic and interactive teaching styles (eg student centred learning)
principles and benefits of using adult learning
identifying different learning styles (eg. oral/aural/visual)
using action learning techniques
ACTIVITIES/METHODOLOGIES PROPOSED:
Instruction:
Explain briefly the methodologies to be used to deliver the topics listed
above.
Example:
Group discussion of adult learning styles
Case study for different learning styles
Role play for didactic/student centred and action learning.
LEARNING OUTCOMES EXPECTED:
Instruction:
Describe the expected learning outcomes from participants who achieve this
objective. This is different to the objective itself as it is indicative of the
assessment criteria and therefore should be written in terms of the
performance of the participants.
Example:
Participants will be able to identify and compare didactic and student
centred learning styles and explain the benefits of using this methodology.
RELATIONSHIP TO ACTION PLAN:

Instruction:
Page 44
In this section, indicate how the topics listed above will be tied into the
Action Plan.
Example:
As the majority of participants are teachers in Islamic schools, their Action
Plans will be centred on using more interactive and student centred
methodologies in their teaching. During Action Plan development,
participants will be asked to identify at least one teaching methodology that
they intend to change from a didactic to interactive teaching method.
INTEGRATION OF GENERIC COMPETENCIES
(Gender, Good Governance, Change Management):
Instruction:
Indicate how the materials from the IASTP Generic Module (which was
provided along with the RFT documents) will be integrated into the
achievement of this objective
Example:
Discussion about learning styles will encompass gender based differences.
Communication techniques and the role of training in change management
will be discussed as part of action learning techniques.
Good Governance will be encapsulated into issues of accountability for
training with specific reference to how teachers can assess and report on
students achievements in the classroom
Page 45
ATTACHMENT 5
LIKE FOR LIKE PRICE ASSESSMENT
Indonesia Australia
Phase III
The costing items listed below are not finite and it is the Tenderers responsibility to
ensure that all costs associated with the delivery of the Services have been captured.
Please refer to additional notes associated with some costing items.
Note: Training participant travel, accommodation and daily allowances are a
Government of Indonesia cost.
1.
IASTP III TRAINING COURSE - FINANCIAL SUBMISSION

Item
Cost
TRAVEL COSTS (include Indonesia based personnel)
1.1 Air Travel (Australia-Indonesia, including place of departure and

place of arrival) Economy class (cost x no trips)
1.2 Air travel (in-Indonesia, including place of departure and place of
arrival)
1.3 Ground Travel (Indonesia) (cost x no days)
1.4 Accommodation (location x days x costs)
1.5 Living expenses (days x cost)
2.
FEES
2.1 Course Preparation (cost x no days)

2.2 Pre-course briefing Jakarta (cost x no days)
2.3 Consultation with Mentors/Coordinators in Indonesia (cost x no days)
2.4 Training Delivery (days x fee)
2.5 Report Preparation (including journal-style article in both English and
Bahasa Indonesia) (days x fee)
2.6 Professional photography services (minimum of at least 20 photos)
3.
OTHER INPUTS
3.1 Alumni Forum (Step 1 Training) - Bali

3.2 Course materials
3.3 Translation costs (cost x no days)
3.4 Interpreter costs (where necessary) (cost x no days)
3.5 Communications costs (telephone etc)
3.6 Excess Baggage
3.7 Insurances
3.8 Visa
3.9 Promotion costs (course certificate, opening/closing ceremonies,
name tags, etc)
TOTAL PRICE FOR LIKE FOR LIKE ASSESSMENT

Note: All costs to be GST exclusive.
Page 46
ATTACHMENT 6
DRAFT CONTRACT
See separate attachment
Note: Tenderers are reminded to read the provisions of the Draft Contract for this
training activity very carefully.
Any queries regarding the terms and conditions of the Draft Contract should be
directly immediately to:
Carmel Collins
Project Officer, IASTP III
Phone: + ( 61 2) 6270 0201
Fax: + (61 2) 6273 1936
Email: ccollins@hassall.com.au
Page 47

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ATTACHMENT 1

5pm, Canberra Australia time, Friday, 12

Number of Copies of Tender:

Technical Proposal Two (2) hard

Tender Validity Period:

90 days from the Closing Date.

All Tenders (technical and financial) must

Technical Proposal 6 pages (excluding

Indonesia Australia Specialised Training Project Phase III

All proposals must be in English

The Technical Proposal must be presented

2.5 cm margins (minimum)

The Financial Proposal must be presented

2.5 cm margins (minimum)

Tenders Tenderers must include all the information specified in this

Price HAI reserves the right to negotiate price notwithstanding the

Authorised Person A person or persons having authority to lodge the

Late Tenders A Tender submitted after the nominated Date/Time for

Insurance public liability and public indemnity insurance requirements

Indonesia Australia Specialised Training Project Phase III

Non-Conforming Tenders Tenders will be regarded as non-conforming if

Clarification of Tenders - HAI reserves the right to seek clarification of any

KEY TENDERER INFORMATION

Authorised Representative - The name of the person authorised to negotiate

FINANCIAL PROPOSAL REQUIREMENTS

Currency - The financial proposal is to be expressed in Australian dollars.

Non-conforming Financial Proposal The Financial Proposal will deemed

The price is not firm and fixed, or

Indonesia Australia Specialised Training Project Phase III

Price escalation/inflation adjustment is sought at or after contract

Additional fees are subsequently sought at negotiation.

GST -The financial proposal is to be GST exclusive.

Proposal Information The financial proposal must contain the information

Necessary insurances as required by the Tender Conditions.

Cost Items The following costs must be included in the Tenders

Personnel Costs Disaggregated personnel costs are to be shown

Travel Costs Disaggregated travel costs are to be shown including:

Other Costs - Disaggregated other costs are to be shown including:

Course materials (handouts, lecture notes, case studies etc)

Indonesia Australia Specialised Training Project Phase III

Tenders will be assessed on the following basis:

to achieve the best value for money outcome.

Technical assessment will be undertaken in accordance with Attachment 2.

Financial assessment will be undertaken in accordance with Attachment 2.

STANDARD TENDER CONDITIONS

Confidentiality. Information provided by Tenderers will be treated as

Insurance. Tenderers shall include all necessary insurances in their tendered

Personnel & Clearances. Tenderers shall be responsible for the

Equipment. Tenderers are responsible for providing all equipment and

Indonesia Australia Specialised Training Project Phase III

Basis of Payment. Payments to the Service Provider will be as follows:

Short Courses - less than 60 days. Normally a single payment on

Long Courses - 60 days or longer. Two payments comprising:

payment at mid-point of course delivery subject to submission of

final payment on completion of all training activities, submission

Tender Preparation Costs. Tenderers shall be responsible for their own

Compliance with AusAID Policies. Tenderers shall comply with AusAIDs

Environmental Management Guide for Australias Aid Program

Indonesia Australia Specialised Training Project Phase III

Tendering Conduct. Each Tenderer warrants that is has not engaged in

Tenderers Acknowledgement. The Tender is submitted on the following

no legal obligation or agreement whatsoever is intended to be or is

the Tenderer is responsible for all costs of and incidental to the

Debriefing of Tenderers. If requested, HAI will provide Tenderers with an