COURSE SYLLABUS

Course Title: HSV 223 - Case Management

Credit Hours: 3
Instructor: Peg Earhart
E-Mail: pearhart@zanestate.edu

Course Description:
Focuses on case management as a method of human service delivery. Students will develop
skills in managing multiple aspects of human service interventions in dual roles of coordinator
and provider of direct services.

Rationale:
Case management as a form of rehabilitation practice will continue to expand over the next
decade and more. As we see growing numbers of people being brought to and sent from
institutional care in hospitals, nursing homes, prisons, mental hospitals and other tertiary care
institutions. For this reason human services assistants will need to understand contemporary case
management approaches and have the knowledge, values, and skills necessary to carry out the
many diverse roles and functions of a case manager.

Prerequisites: HSV 101, HSV 232 (Co-requisite)

Office: Health Science Hall, 325F

Office Hours: As posted on HSH reception area window and by appointment

Phone: Zanesville local calls: (740) 454-2501, Ext. 1272

Cambridge local calls: (740) 432-6568, Ext. 1272
Calls outside the Zanesville & Cambridge area: 1-800-686-8324, Ext. 1272

Class Time: Classroom:

Section W1: DEAL NA
ORIENTATION: March 30, 9:00-10:00 a.m. H304

Required Text and Other Materials:

Summers, Nancy, Fundamentals of Case Management Practice, Brooks/Cole Pub. Belmont,Ca.

3rd ed. ISBN: 0-495-50147-6

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Goals: To provide students in the Human Services Assistant Technology with instruction
focusing on the following:

1.00 The student will be able to understand and use the process of case
management
2.00 Case Management in Mental Health
3.00 Case Management in Health Care
4.00 Case Management in Long Term Care

Objectives: Through completion of reading assignments presentations by the instructor

and speakers, class discussion, and laboratory assignments, the student will
demonstrate knowledge and skills as outlined in performance objectives by
scoring an average of 70 percent or better on all tests.

1.00 Introduction to Case Management

1.01 Define case management.
1.02 Discuss historical development.
1.03 Identify the objectives of case management.
1.04 Describe the core functions.
1.05 Identify contemporary case management issues.

2.00 Case Management in Mental Health

2.01 Identify the forces that influenced the development of case management services
in mental health.
2.02 Summarize the objectives of case management in mental health/mental
retardation/addictions.
2.03 Discuss Federal, State and Local issues with regard to case management system
implementation.
2.04 Describe the structural elements of mental health case management systems.
2.05 Demonstrate understanding of the framework for conceptualizing case
management with the chronically mentally ill, mentally disabled, chemically
dependent.
2.06 Demonstrate an ability to implement a strengths perspective in case management.

3.00 Case Management in Health Care

3.01 Discuss the relationship of DRG's to case management services in health care.
3.02 Describe the role of case management in health care.
3.03 Identify and discuss the case management process in health care.
3.04 Describe the current trends in case management in health care.
3.05 Define medical case management.
3.06 Identify factors affecting the quality of case management services in health care.

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4.00 Case Management in Long Term Care
4.01 Discuss the concept of medicalization of the problems of the elderly.
4.02 Identify the objectives of case management with the elderly.
4.03 Describe the principal functions of case management in long term care.
4.04 Discuss the historical development of case management in long term care.
4.05 Identify and discuss ethical issues in case management in long term care.

Diversity Statement
It is the responsibility of the instructor and the student to foster and maintain a harmonious, non-
threatening and non-discriminating environment in the classroom. Although students are
encouraged to express their ideas freely, an instructor must be vigilant against any inflammatory
and demeaning statements or arguments (in classrooms) that may promote hate toward people,
beliefs, and ideals. The College is committed to follow a non-discriminatory policy and accepts
diversity as part of the community environment. Therefore, all individuals regardless of their
ethnicity, beliefs, age, gender, and life style, are to be respected as equal and contributing
partners of our society.

Safe Learning Environment

To ensure a safe environment while in classes and on the College campus, please inform me and
other instructors you have this quarter if you have any health condition, illness, or any physical
or learning disability that may affect your attendance, participation, health, or behavior so that
the proper assistance can be provided if necessary.

Examples are: severe allergies, seizures, heart conditions, asthma, etc.

In addition, personnel are available in the Student Success Center to assist you in providing
accommodations determined appropriate for physical or learning disabilities.

Examples are: special seating arrangements, specific software needs, tutoring, visual
enlargement of materials, testing in The Learning Center, extension for tests/assignments, etc.
This requires documentation of your specific diagnosis or condition.

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Evaluation:

Portfolio Preparation 50 points

Laboratory Exercises 300 points
Final 150points
500 points

Several exercises will be completed over the course of the quarter. The assignments will be on
Blackboard under Course Modules. The answers need to be typed and be comprehensive in the
explanation. You will be evaluated on the content of the answer which is expected to be
accurately supported from the information found in the preceding chapter. You may use the box
under Course Modules to submit or type in Word and past into the box for submission.

For the final examination you will be asked to develop a comprehensive treatment plan for a case
that will be given to you. The treatment plan will need to cover the four basic categories of case
management; assessment, planning, linking, and monitoring. The final will be given on June 8
in room H-304 from 10:00-12:00.

A career portfolio will be developed demonstrating your skills and academic performance. It will
also demonstrate your ability to organize and present information. Additional information will
be provided during orientation. The portfolio will be due on May 18, but can be turned in
anytime during the quarter. Both sections of the class will turn their portfolios in at the Health
Science Hall office.

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 TENTATIVE ASSIGNMENTS

WEEK TOPIC ASSIGNMENT ACTIVITY

Week 1 Chapter 1 – Ethics Exercise 1, pg. 34

& Section I – Foundation Chapter 2 – Case Plan Exercise 1, pg. 63
Week 2 Chapter 3 – Levels of Intervention Exercise 1, pg. 79

Week 3 Chapter 4 – Cultural Competence Exercise 1, pg. 103

& Section II – Clarification Chapter 5 – Attitudes Exercise 1, pg. 120
Week 4 Chapter 6 – Who Owns the Problem Exercise 1, pg. 129

Chapter 7 – Roadblocks Exercise 1-5, pg. 148

Week 5
Chapter 8 – Listening Exercise 1-3 pg. 161
& Section III – Communication
Chapter 9 – Asking questions Exercise 1-3 pg. 176
Week 6
Chapter 13 – Putting it all together Exercise 3, pg. 227

Week 7 Chapter 17-DSM Exercise 7, pg. 288

& Section IV – Assessment Chapter 18-Mental Status Evaluation Exercises 1–10, pg. 310
Week 8 Chapter 20- Change and Recovery Exercise 1-2 pg. 335

Week 9
Section V – Planning Chapter 24 – Spotting Record Errors Exercise, pg. 381
&
Section VI – Following client Chapter 26- Goals and Objectives Exercise 4, pg. 404
Week 10

Week 11 FINALS WEEK FINAL on June 8 in room 304 from 10:00 to 12:00

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