ANKIT TANWAR

WZ-212, Naraina Village, New Delhi 110028

E-mail: ankit.tanwar77@gmail.com

Phone: (91) 8447849299

PRCIS
Assitant manager with experience in managing all basic and advance systems of the store. Have a proven track
record in introducing process improvements and optimization. Possess a strong command in handling large
amounts of data and deriving meaningful insights. A hard-worker who enjoys a team environment but
demonstrates success in individual tasks and a natural leader with effective problem-solving & communication
skills. Possess knowledge of processes within the Hotel Administration & Hospitality & Retail Industries likePeople Management
Time Management

Public
Client Management
Employee Relations & Employee Engagement

Manpower Planning

Proficient in managing administrative activities in co-ordination with internal / external departments for smooth
business operations.
Adept at people management, maintaining healthy employee relations, handling employee grievances thus
creating an amicable & transparent environment.
An enterprising leader with the ability to motivate personnel towards achieving organizational objectives and
adhering to industry best practices.

PROFESSIONAL EXPERIENCE
1st Assistant manager - OPERATION DEPARTMENT
Sep 12 - Present
Connaught plaza private LTD (McDonald's)

Expertise in handling with shoplifter.

Expertise in handling delivery system.
Maintain FIFO of the products as well as in the order.
Have strong control on housekeeping team for cleanliness of the store.
Have strong focus on floor during peak time.
Maintaining store key movement for security purpose.
Trained team member and junior manager to handle with shop lifters.
Maintaining purchase ledger on daily basis.
Expertise in handling inventory system and smartly control the distribution charges including raw waste
of the store.
Managing crew scheduling in which I have reduce our labor cost by 2.5 % from last quarter with the
help of restaurant manager and other team members. Prepared schedule and ensured full staffing for all
shift.
Handling crew training

Managing planned and daily maintenance system which leads to gives healthy and working equipment
in the restaurant.
Handled advance people practices system in which we create respectful workplace in the restaurant.
Building strong internal communication among crew and mangers.
Managing store QSC&V during operation time.
Conducting Exit interviews.
Managing store sales with flier's distribution and execution of promotional activity.
Conducting crew interview.

Accomplishments

Decreased raw waste from 0.60% to 0.35% while handling inventory system.
Developed 2 crew trainers and one floor manager while handling crew training.
Handled store for one month in the absence of store manager and provide better SOI as compare to last
month
Motivated junior managers to focus on floor and decreased variance of the store.

EDUCATIONAL QUALIFICATION
B.sc in Hospitality & Hotel Administration

July 2009 - May 2012

Institute of Hotel Management (IHM) Gurdaspur

CBSE (Class XII)

April 2008 - May 2009

Kendriya Vidyalaya
CBSE (Class X)

April 2006 - April 2007

S.B.V

INTERNSHIP PROGRAM & EXTRA CURRICULAR

Have undergone Summer Internship in The Galaxy Hotel, New Delhi in all key departments of the hotel
for 17 weeks including Sales & Human Resources.
Worked in Common Wealth Games 2010 as a Guest Accommodation Assistant.

Participated in the cultural activities during school and college time.

PERSONAL INFORMATION

Father Name :- Sh. Virender singh

Date of Birth :- 05-July-1990

Marital Status: Single
Languages Known: English, Hindi, Punjabi

CURRENT CTC :- 3.12 Lac P.A + Incentive

Expected CTC :- 4 lac P.A
DATE:PLACE: -

(SIGNATUE)