Professional Documents
Culture Documents
MB460/MB470/MB480
How to remove Jammed Paper
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Copyright 2010 Oki Data Corporation
CONTENTS
Paper Sensor Error Codes...................................................................................... 3
Clearing Paper Jams ............................................................................................ 4
In the Scanner ADF section............................................................................... 4
In the Printer section ....................................................................................... 5
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Copyright 2010 Oki Data Corporation
CODE #
372
380
381
382
389
390
391
392
400
MESSAGE
OPEN REAR COVER
372:PAPER JAM
OPEN UPPER COVER
380:PAPER JAM
OPEN UPPER COVER
381: PAPER JAM
OPEN UPPER COVER
382: PAPER JAM
OPEN UPPER COVER
389: PAPER JAM
CHECK MP TRAY
390: PAPER JAM (MB470,
CHECK MANUAL
390: PAPER JAM (MB460)
OPEN UPPER COVER
391: PAPER JAM
OPEN UPPER COVER
392: PAPER JAM
OPEN UPPER COVER
400: PAPER SIZE ERROR
LOCATION
Misfeed from Duplex
Resist roller
Under the drum
Around the fuser unit
or Exit
Place which cannot be
identified
MP Tray (MB470, MB480)
Manual Tray (MB460)
Tray 1
Tray 2
Upper Cover
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Copyright 2010 Oki Data Corporation
2. Remove any loose paper from the entry to the sheet feeder.
5. Press the Stop button to restore the scanning head to the correct position.
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Copyright 2010 Oki Data Corporation
5. Put the cartridge down gently onto a piece of paper to prevent toner from marking
your furniture and to avoid damaging the green drum surface.
CAUTION!
The green image drum surface at the base of the cartridge is very delicate
and light sensitive. Do not touch it and do not expose it to normal room
light for more than 5 minutes. If the drum unit needs to be out of the MFP
for longer than this, please wrap the cartridge inside a black plastic bag to
keep it away from light. Never expose the drum to direct sunlight or very
bright room lighting.
2. If a sheet is well advanced out of the top of the printer, simply grip it and pull
gently to draw it fully out. If it does not remove easily, do not use excessive force.
It can be removed from the rear later.
3. Press the cover release and open the MFPs top cover fully.
(b)When the both side edge of the paper is firmly lodged in the registration roller
and the fuser unit:
WARNING!
If the printer has been powered on, the fuser area will be hot. This area is
clearly labeled. Do not touch it.
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Copyright 2010 Oki Data Corporation
(c)When the bottom edge of the paper can be found inside the printer:
10.If you are not using the rear exit tray, close it once paper has been removed from
this area.
11.Remove the Duplex Unit (1) and check for any paper in this area. Remove any
paper and replace the duplex unit.
7. Holding the complete assembly by its top centre, lower it into place in the MFP,
locating the pegs at each end into their slots in the sides of the MFP cavity.
12.Open the Multi Purpose Tray. Remove any paper that you find and then close the
tray.
8. Lower the top cover but do not press down to latch it closed yet. This will protect
the drums from excessive exposure to room lighting while you check the
remaining areas for jammed sheets.
9. Open the rear cover and check for a sheet of paper in the rear path area.
Pull out any sheets found in this area.
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Copyright 2010 Oki Data Corporation
14.Close the top cover and press down firmly at both sides so that the cover latches
closed.
15.Gently lower the scanner.
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Copyright 2010 Oki Data Corporation