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B. OBJECTIVES
This metric allows for comparisons of the ratio of craft-wage personnel on a site with
other sites, as well as the benchmarking of data. The RAV is used in the numerator to
normalize the measurement given that different plants vary in size and replacement
value. The metric can be used to determine the standing of a plant relative to best in
class plants which have high asset utilization and equipment reliability, and generally
have lower maintenance craft-wage cost.
C. FORMULA
Ratio of Replacement Asset Value ($) to Craft-Wage Head Count =
RAV ($) Craft-Wage Headcount
D. COMPONENT DEFINITIONS
Craft-Wage Headcount
Number of maintenance personnel responsible for executing work assignments
pertaining to maintenance activities. Include the number of contractors personnel who
are used to supplement routine maintenance. The headcount is measured in full-time
equivalents (FTE).
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E. QUALIFICATIONS
1. Time basis: Annually
2. To be used by maintenance managers to measure the effectiveness of their craftwage workforce.
3. This metric can be calculated and used to compare a process, a department or an
entire facility.
4. Contractors that are employed as part of capital projects or upgrade work should
not be included.
5. Contract employees who support the regular maintenance work force and perform
maintenance on a site should be included.
6. If contract costs for painting, plumbing, carpentry and similar activities are included
as part of the RAV, this contract headcount should be included in the denominator.
7. A full-time equivalent should be normalized at 40 hours per week.
8. For facilities using total productive maintenance (TPM), maintenance performed by
operators should be included.
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F. SAMPLE CALCULATION
For a given facility, the Replacement Asset Value ($) is $624,500,000 and the CraftWage Headcount for maintenance employees is 150.
I. HARMONIZATION
This metric has not been harmonized with European standard EN 15341:
Maintenance Indicators.
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J. REFERENCES
Baldwin, R. (2006). Secrets of effective maintenance. Paper presented at Society for
Maintenance and Reliability Professionals Annual Conference, Birmingham, AL.
Retrieved from http://library.smrp.org/1k8egi/4?highlightText=Baldwin
Dunn, R. L. (1999). Basic guide to maintenance enchmarking. Plant Engineering,
reference file 9030/5501, 65.
Humphries, J. B. (1998). Best-in-class maintenance benchmarks. Iron and Steel
Engineer, 1.
Jones, E. K. (n.d.). Basic guide to maintenance benchmarking, Sooryasoftware.
Retrieved from http://sooryasoft.com/papers/papers.asp
Moore, R. (2004). Making common sense common practice Models for manufacturing
excellence (3rd ed.). Burlington, NY: Elsevier Butterworth Heinemann.
Thompson, D. (2011, April). Presented at SMRP Executive Member Meeting, Alcoa M.
Holly plant site, Goose Creek, SC.
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