OPERATIONAL PLAN

In this section we discuss about the operation we used in our

business clearly. We define all the stages that will make our
business successful.
1. PRODUCTION:
Craftastic crochet is the idea which is reveal according to the
needs of our society especially for women and girls we are giving
them branded and keychain,purses which is in fashion and
artificial who looks elegant.

Production techniques and costs:

We use special techniques for the sake of the attention of our
customer by presenting new, stylish, trendy and fashionable
keychain and purses. We use the strategy of offering deals in
which we give discount for our beloved customers.
We set the pricing which is not much high that cannot afford by
common men.

Quality control:
It is a process by which entities review the quality of all factors
involved in production. Quality control emphasizes testing of our
products to uncover defects and reporting to management who
make the decision to allow or deny product release,
whereas quality assurance attempts to improve and stabilize
production (and associated processes) to avoid, or at least
minimize, issues which led to the defect(s) in the first place.

Customer service:
Your employees will need other skills -- organizing inventory,
operating the register, handling paperwork -- but if they don't
send your customers away happy, none of that will matter.

According to the firm Only Garment Racks, when customers

describe a positive keychains and purses experience, good
customer service is what they mention first.

Inventory control:
The most vital asset to a small clothing and jewelry business is its
inventory. Accordingly, effective inventory management is critical
to managing costs, measuring shrinkage and improving the
customer shopping experience. Thus, our management can
implement various inventory management practices.

2.Location:
Someone say that the three most important considerations in
business is location, location, location. If you're starting a new
business that operates primarily offline, location is still critical.
But is it critical for online businesses, too? Yes, but in a different
way. Online location is akin to having the right URL and the right
keywords and the right text-based advertising (like Google Ad
Words).so we make over website easy to find our website is fully

secure we also focused to reply of our customers mail. The

website is:

Portable
Secure
Fact
Easy to use
Search capability
Speed
Email response system
Structure and organization of information
We are delivered the product on order by shipping through
the services of TCS, LEOPARD and FEDIX.
We are selling our product through website mean craftastic
crochet is e-commerce business but if our business grow
successfully we will construct craftastic crochet stores in our
country in the best areas of country where our customer feel
easy to come in our stores.

3. Legal Environment:
There are
business:

following

legal

environment

for

e-commerce

Licensing and bonding requirements:

Business is making with some rules and with some
circumstance but in e-commerce there is not hard and fast
bonding. We need the license of our beloved customer that
they believed on Craftastic crochet.

Trademarks, copyrights, or patents (pending,

existing, or purchased):

Craftastic crochet have many support from our product brands,

so we have a copyright to sell heir products.
4. Personnel:
Numbers of Employees:
Three member Craftastic crochet team.
Web administrator.
Two member marketing team.
Office manager.
Type of labor:
Two are skill full.
One is unskilled.
One is professional.

Pay Structure:
Staff members
Marketing/Website
Director
Design Director

Year 1

Year 2

Year 3

10,000 rs

55,000 rs

60,000 rs

10,000 rs

55,000 rs

60,000 rs

Designers

2,000 rs

90,000 rs

94,000 rs

Web Administrator

3,000 rs

52,000 rs

56,000 rs

Office Manager

3,000 rs

39,000 rs

42,000 rs

Marketing Staff

8,000 rs

84,000 rs

90,000 rs

Accountant

3,000 rs

44,000 rs

48,000 rs

3,600 rs

44,000 rs

46,200 rs

others

Total people

Total payroll

42,000rupees

463000 rs

496200 rs

5. Inventory:
We are the inventors who supplies branded and casual
wear clothes and jewelry.
We invest 20,000 per month in Craftastic crochet
production.
Rate of complete our mission is too important and we
mostly complete our mission, if we compare Craftastic
crochet with other same kind of production we work very
well because our strategy is clear and easy.
When our customer order our product we are not only
focus on the quality also on the time period required to be
delivered .we need 3-5 days to delivered their order one.

6.Suppliers:
Identify key suppliers:
Name and address:
name

address

Phone number

naseem

Nazim chowk,st -13

0900-78601

umair

Cap ount,st-115

112-44-662

Ali

Liyaar,bandra
road,st-18

111-222-105

Type and amount of inventory furnished:

We are the first time inventors, so we need guidance experience

people guide us that how to run this business. We invest 50,000
rupees each month.
History and reliability:
Craftastic crochet is an e-commerce startup with an aim to
mimic Amazons success by delivering a wide range of
items, Shortly after the startup of the business in city Karachi.
We have more than one supplier for critical items as backup.
We planned for the future, we arranged our stock before the end
of the month.

7.Managing Accounts Receivable:

Total
Accounts
Receivabl
e Aging

20,00
0

Current

10,00
0

30 Days

60 Days

90 Days

Over
90 days

25,00
0

45,00
0

85,00
0

95,00
0

we make a call to over customer if payment is not come in

our account after 1 day.
If customer not responding continuously four time than we
send them letter

8. Managing Your Accounts Payable:

Accounts Payable (AP) is an important factor in a companys
working capital, and a key indicator of overall operational
effectiveness. An accounts payable aging is simply a listing of
the bills that a company owes, broken down by due date in
selected date ranges, typically in 30-day increments.

Do your proposed vendors offer prompt payment discounts?

Usually invoices will come with Net 30, Net 60, 2%10 Net 30, etc.
Regardless of the terms given, you can call your vendors and
negotiate terms for your own company. Vendors will often give
discounts or special terms to customers that purchase large
volumes and on a regular basis. Even if the normal terms cant be
changed, if you run into an issue and must pay late, its best to
call and discuss it with your vendor rather than avoiding them.

Total
Accounts
Receivabl
e Aging

10,00
0

Current

9,000

30 Days

60 Days

90 Days

Over
90 days

20,00
0

25,00
0

28,00
0

95s,0
00

Organizational Management:

Financial plan:
Products And Costs:
PRODUTS
2 Bangles
Doll Key chains
Heart Key Chain
Purse key chain
Alphabet key chain
Mobile Covers
Purses
4 Bangels
6 Bangels

COSTS
100
200
100
100
85
250
1500,1800,150,200,400,350
150
200

Customer Services:
Products
2 Bangles
Doll Key chains
Purse key chain
Heart Key Chain
Alphabet key
chain
Mobile Covers
Purses
4 Bangels
6 Bangels

Orignal Price
100
200
100
100
85

Discount
80
185
80
100
75

250
1500,1800,150,200,
400,350
150
250

200
140
200