Evelyn Gonzalez

2424 King Ave N

Lehigh Acres, FL 33971
Home (239) 362-0144
Cell (917) 750-7710
Email – Egonzalez2777@Yahoo.com

CAREER EXPERIENCE

Wal-Mart

Assistant Store Manager Lehigh Acres, FL July 06 - June 09

Challenging position in a results-oriented company that seeks an ambitious and career conscious person where strong customer service
background and management skills will be utilized toward growth and advancement.

• The only member of management in the facility overnight managing all aspects of warehouse operations and implemented
policies and procedures.
• Supervised over 275 associates daily.
• Daily operations included front end, cash deposits, organized and clean backroom, inventory control and store ready for
business by 7am.
• Customer-lead focus in planning and organizing production and maintenance resulting in improved output with very few or no
interruptions to customers.
• Managed the assembly of over 4000 pieces from Wal-Mart distribution center.
• Maintained over 100% schedule accuracy while managing the implementation of new procedures for each associate in my
departments.
• Supported fellow management and staff, coordinated and scheduled meetings, and handled incoming and outgoing paperwork.
• Conducted a monthly product inventory and tracking results in the company database.
• Supervised monthly tests to identify ways to improve quality and efficiency in the following departments: Apparel,
Electronics, Deli, Bakery, Meat, Seafood and Produce.
• Negotiated special reduced pricing with vendors and implemented "just-in-time" delivery systems with all vendors.
• Maintained great customer service in all areas and had successful results in every visit with Kay Chemicals and State
Of Florida Health Department with constant teaching and training the associates.
• Implemented inventory management procedures and reduced inventory and shrink by constant follow up and
supervising the sales floor and utilizing the Ten Foot Rule.
• Assigned spreadsheets for the daily performance tracking of receiving, packing, and shipping for all electronic
products.
• Developed master production schedules based on sales forecasts and manufacturing constraints. Responsibilities
included controlling the initiation, production scheduling for movie releases displays, in addition to project management of all
outside vendor assembly operations.
• Decreased inventory level by expanding accessory areas to complete total presentation and display high volume
merchandise to increase the sales.
• Controlled back stock and ordering, backroom set to company guideline, by department and brand.
• Corrected procedures in invoicing/receiving, on-hand exceptions, price changes, price override on clearance and
returns.
• Daily focus on developing associates, action plans and oversees execution of plans.
• Protected customer space to make it easier to shop and ensure racks are consistently zoned and not overfilled.
• Conducted daily tours and visually scanning each assigned department and verifying that merchandise is in stock,
appropriately signed, neat, clean and organized.
• Taught and directed supervisors in the completion of planning, including how to review sales, weather projections and
events in the market to estimate customer needs.

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 Necessary Objects

Director Assistant in Trimming / New York, NY Aug 05 - June 06

Administrative Assistant

Brought on board to help increase organization in all departments within the company and given the opportunity to further my career that
will allow me to contribute my unique sales/operations management skills in the field of retail.

• Communicated with customers, management and staff. Entered data, typed correspondence and filed.
• Worked closely with the sales, production and design department to meet the needs for all deadlines.
• Involved with all aspects of customer service and order entry including problem solving, answering questions and working with
customers to ensure fantastic service.
• Evaluated office productivity, revised procedures and devised new forms to improve efficiency.
• Experienced in business administration, record keeping, planning, policies, procedures, research, scheduling and promoting
productive operations.
• Ensured efficient operation for receiving imports, stock allocations, and inventory controls, ordered office supplies.
• Highly organized and effective time manager, good secretarial skills, phone coverage, filing, data entry, activity
scheduling and general office duties.
• Handled customer service inquiries and filed all correspondence including ship departure and arrival dates.
• Procured inventory from selected vendors, coordinating all deliveries and scheduling inbound orders with the
receiving department supervisor.

Kathlin Argiro

Shipping Manager / Administrative/ New York, NY Feb 00 - July 05

Accountant Assistant

To obtain a multi-task position that offers challenge, growth, and career opportunity that will utilize my computer knowledge,
organizational abilities, strong people skills, and business experience.

• Managed and organized relocation of KA inventory decreasing warehouse cost by $80,000 a year, within first year of
employment as shipping manager.
• Created detail-oriented with accuracy department guidelines and operating procedures in production and shipping for major
retail accounts including Bloomingdale’s, Nordstrom’s, Neiman Marcus and other high end specialty stores.
• Implemented cost control by examining invoices of material received and shipped. Conducted continuous inventory evaluation
via analysis of point-of-sales computer data.
• Responsibilities included: loading sales forecast into monthly operating plans, scheduling customer sales orders with
commitments to meet on-time delivery, and shipping performance requirements. Receive all material into inventory, process
purchase orders for daily receipts, and notify departments of received shipments.
• Liaison between company and vendors on incoming/outgoing shipments and between sales, production and accounting.
• Coordinated shipping process, including booking shipments with shipping lines, maintaining shipment logs, and communicating
deadlines to production departments and managing of Ra’s.
• Prepared customer invoices, processed orders and prepared weekly production reports.
• Communicated effectively and handle a variety of office equipment. Proven to be professional, efficient, accurate and well
organized.
• Responsible for all merchandise purchases and distribution to the appropriate retail store.
• Developed inventory management, and stocking levels.
• Processed outbound/inbound shipments using UPS, FedEx and other carriers.
• Performed daily clerical duties answering phones, typing, filing, and customer service.
• Resolved accounting issues regarding invoicing and invoiced all orders.
• Implemented manufacturing planning systems that increased schedule accuracy by over 100%.
• Ensured that aims, goals and objectives were accomplished in accordance with outlined priorities, time limitations.
• Performed data entry of daily sales and receipts.
• Detailed showroom and sample line to ensure display aesthetics.
• In charge of visual literature and materials: photography, layouts, finished line sheets and postcards.
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 • Created and modified line books to make the line easy to understand for clients.
• Computerized 10,000 customer databases.

HIGHLIGHTS
Dedicated, results-oriented, self-motivated, efficient and strong organization skills. Ability to motivate and develop team
members and to assist them in reaching individual goals. Proven leadership, communication and computer skills.
Accustomed to fast-paced, high-pressured positions, demonstrated ability to prioritize multiple tasks, meet deadlines and
provide quality service. Strong experienced in customer service, management, retail and administration. Known as a volume
producer who readily adapts to rapidly changing priorities.

EDUCATION
Certified Food Safety Manager Fort Myers, FL

Resorts USA Telemarketing Queens, NY

Franklin K Lane High School New York, NY

SKILLS
Fluent in Spanish and English
Proficient in MS Excel, MS Word, MS Outlook, MS Office, Windows 98/XP/Vista, Mac and Adobe Photoshop.

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