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Onus

AN INTERNSHIP REPORT ON
ONUS GROUP

Onus Group

Topic: Internship Report on Onus Group


Course Name: Internship
Course Code: BUS- 498

Submitted by:
Name# Mir Samiur Rahman
ID # 103 0569 030

Submitted to:
Mustafa Nizamul Aziz
Lecturer
School of Business and Economics

Date of Submission: December 1, 2015

North South University


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Onus Group

Letter of Transmittal
December 1, 2015
Mustafa Nizamul Aziz
Lecturer
School of business and Economics, North South University

Subject: Submission of Internship report


Dear Sir,
It is my pleasure and honor to submit my internship report required for the completion of my BBA
degree at North South University. The practical experience during my internship at Onus Group
has been a rewarding and enlightening one. I hope that I have been able to reflect that in this report.
I have worked in SDLC team at the Merchandising Department of the company for a period of 10
weeks. It has been a great experience, but it was an even bigger pleasure having the opportunity to
work in the organization. I have thoroughly enjoyed preparing this internship report which has
contributed significantly to my understanding on the essentials and importance practical
knowledge. I express my special gratitude to you for dedicating your valuable time and helping
me whenever needed. For any queries, please contact at 01923-109 739 or samiur537@gmail.com

Sincerely,
.
Mir Samiur Rahman
ID: 103 0569 030

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Onus Group

Acknowledgement
First of all, I am very much grateful to Almighty Allah, that he gave me the blessings to finish this
report properly. I would like to express my gratefulness and gratitude to all those who gave me the
possibility to complete this report. A special thanks to my faculty advisor and instructor
Mustafa Nizamul Aziz whose help and suggestions helped me to complete this report.
Onus Group (OG) is obligated with a big round of applause because of their huge effort to build
this report. I would like to thank Mr. Jahir Raihan Badal, senior merchandiser and my supervisor,
for his encouragement and helpfulness along the internship program. He has been a mentor, a
brother, and an advisor throughout my whole internship experience. Without the help of the
particular that mentioned above, I would face many difficulties while doing this. Therefore, I
convey my gratitude to them sincerely.

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Onus Group

Executive Summary
The internship report is a partial requirement for the Bachelor of Business Administration program.
The report is solely based on my 12 weeks of working experience on Onus Group. I was assigned
in the Head Office. This report is the outcome of my internship period and contains a clear idea
about my activities, learnings and performance during the whole internship period. The
introduction part mostly includes the background, current performance, management team and key
functional areas. This section is very informational because, it is essential for any internee to
recognize the organization before being a part of it. In the report, I have emphasized mostly about
my daily responsibilities and how much I was able to contribute to the organization. I also
highlighted all the work I have done in onus group, and how much it helped me to gain the practical
knowledge of a business sector. Different department engages in totally different activities thus
my learning was different for each. An elaborated details of my communication and attachment
with the employees of the organization is provided in a section.
A brief description of the difficulties faced, expectations from the company and impact of this
internship on my life has been given in the report. The report also includes the methods used to
face difficulties, some expectation that were fulfilled, others were futile. Finally, I have drawn
attention towards the findings and recommendations by stating what my corrections could have
been, and try to implement the recommendations or solutions one by one with one step at a time.

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Introduction
Chapter 1

Introduction

01

Brief Overview of Onus Group

02

SDLC team of Onus Group and Its Purpose

04

My Contribution to OG
Chapter 2

My contribution to SDLC team

06

My Contribution to Onus Group

07

Learnings from My Internship at OG

08

Academic and Experimental Learning

10

Interaction with Supervisor and Coworkers

11

Dealing with Difficulties in Organization


Chapter 3
Chapter 4

Dealing with Difficulties in Organization

12

Difference between Expectation and Experience

13

Influence of Internship in My Future Career Plan

Influence of Internship in my future career plan


Re-Do the Internship- What I would have
done differently

Conclusion

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Appendix

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Onus Group

Chapter One
Introduction: Brief Overview of Onus
Group (OG)
Bangladesh is one of the largest textile & clothing exporter in the world. 76% (around 5.7
billion US dollar) of our export earning comes from this sector. Onus Group is one of the pioneer
in this sector. When Bangladesh entered the market economy era, she was struggling to set foot in
global competition.
Onus Group (OG) is a group of companies, which have been successfully operating its business
since 1992. It is a private limited company that has four divisions of businesses. These divisions
are Garments Division, Buying Division, Accessories Division and Auto Ceramic Brick Filed
Division. The core nature of this groups business is Export Oriented Readymade Garments. There
are currently 3600 employees working under Onus Group. Onus Group has been successful from
its beginning only for its proper strategic decisions, maintaining business relations and
hardworking-dedicated labors. That is why with the flowing of time it expanded its business areas
in a smart way.
Onus Group excelled in global competition with the strength of quality, technical support and
human precision to present Bangladesh in the international market. Working with private
entrepreneurs, Onus Group has earned unrivaled success in the field of ready-made garments
industry.

Management Board of Onus Group


The company is based on centralized management, where all decision are made only by the top
management, especially the Director Mr. Mahidul Islam Khan. All the employees of the
company have to directly contact the Director of the company for any needs or requirement.

Onus Group
The top management of Onus Group is divided into three main divisions. They are given below;

Mr. Md. Abu Musa Sarker

Chairman
Management

Director Mr. Md. Shafiul Islam

Managing

(FBCCI Member & ExBGMEA President)


Director

Mr. Md. Mahidul Islam

Divisions of Business
Onus Group has four major portions of businesses. Each of the portions has its own companies.
Here, Garments business is its prime business among the others.

Garments Division

Buying Division

Accessories Division

Auto Ceramic Brick


Filed Division

Onus Apparels Ltd.

Onus Design Ltd.

Onus Garments Ltd.

Odyssey Dresses Ltd.


Citadel Apparels Ltd.

Odyssey Design Ltd.

Printo Pack Ltd.

Onus Poly Pack

AutoCeramicCo.
(Pvt.) Ltd.

Ltd.

Onus Group
Other Information
Background

Established in 1992

Number of Employees

3600 Employees

Nature of Business

100% Export Oriented Readymade Garments


Manufacturer.

Private Limited Company

Company Status

The Organogram of Onus Group

Merchandising
Department

Sample Section

Mass Production

Chairman

Director

Managing
Director

Accessories
Department

Commercial
Department

Accounts Department

Legal Section

Import

Treasury

Tax

Export

Payroll

Lawsuits

Accounts & Statistics

Legal Documents

L/C
Finishing
Transport & Shipping
Inspection

Warehouse

Figure: Organogram of Onus Group

Onus Group

SDLC team of Onus Group and Its


Purpose
SDLC team of Onus Group is a combination of an artificial engineer, some computer software
engineer and some MIS person. To better understanding I am going to discuss little about SDLC
which I learned from MIS major courses.

System Development Life Cycle (SDLC)


The most effective way to protect information and information systems is to integrate security into
every step of the system development process, from the initiation of a project to develop a system
to its disposition. The multistep process that starts with the initiation, analysis, design, and
implementation, and continues through the maintenance and disposal of the system, is called the
System Development Life Cycle (SDLC). A system development life cycle (SDLC) is a logical
process by which systems analysts, software engineers, programmers, and end-users build
information systems and computer applications to solve business problems and needs. It is
sometimes called an application development life cycle.

Purpose of SDLC Team of Onus Group


Onus Group want to develop their whole system to increase quality and efficiency. That is why
they hire an artificial engineer named Mr. Kais Zaman. To develop whole system of Onus
Groups SDLC team use PIECES framework. The PIECES framework is equally suited to
analyzing both manual and computerized systems and applications.

the need to improve performance

the need to improve information (and data)

the need to improve economics, control costs, or increase profits

the need to improve control or security

the need to improve efficiency of people and processes

the need to improve service to customers, suppliers, partners, employees, etc.

Onus Group
The Process SDLC team of Onus Group following to increase Quality,
Efficiency and Profitability

When we create a new system, we need to go through a set of steps or processes, which will
make the system more functional and practical. These set of activities are then developed to
Maintain information systems and software and is part of System Development Life Cycle.
SDLC consists of following steps:

Figure: Process of SDLC

Onus Group

Chapter Two
My Contribution to Onus Group
My Contribution to SDLC Team
When they recruit me as an intern, HR manager said to me to work with SDLC team because I did
major and minor in both Finance & Accounting and MIS. It was a great opportunity to me to work
with some brilliant person and I did many practical work with them which I was learned from my
MIS minor courses. As a MIS person I had to do initial part of SDLC project which included initial
idea, feasibility study, requirement analysis, system analysis and overall planning. It was great
experience for me and with my supervisor I have done all the above task and made a diagram
which divided the whole project into five phases.

Figure: working process design for SDLC team.

I did scheduling for the SDLC project. For scheduling purpose I had to made PERT chart,
Grant chart and most importantly I had to identify Critical path for the project. I have done all
the task along with my respective supervisor and one of the brightest artificial engineer Mr. Kais
Zaman. For problem analysis I had to take interview different officials of Onus Group and I had
to visit their 10 company. Feasibility analysis also was a crucial part of SDLC project which I have
done very effectively and my supervisor is very happy to get an exact problem and feasibility
analysis.

Onus Group
My Contribution to others department of (OG)

I already discussed my contribution to SDLC team of Onus Group. Here, I want discuss my overall
contribution to Onus Group. My internship period was only 12 weeks, where my only task was to
serve my team members with utmost support and help them to ease their workload. I was assigned
to this team as an intern, to help them with the overload of their upcoming orders. So, I was taken
on board as a young mind to help the team with the project and also give youth centric ideas and
suggestions.
I was able to learn a lot about the organization culture. As an intern, my main responsibility was
to assist my superior with their work. I have done different kind of work as Intern in OG. I had
different kind of responsibility as an Intern. In summary my responsibilities/contributions were-

Everyday Operations: Consistently kept notes in all the important meetings for my team in
the 12 weeks period. Later on, they would take the necessary details from me or I would have

had to make summaries of the valuable discussions in those meetings and the details of it.

Knowledge Transfer: Onus Group uses old, traditional methods to do their work,
and recordkeeping. They have to enter the records into the computer, also in a register book,

which is a waste of both time and resources. Therefore, I designed a new datasheet template
for record-keeping, which they can print and compile into a single file. The proposal was given
to the management, and they decided to give it a try
for one season. I also gained a lot of
corporate and business knowledge from Onus Group.

Assisting Supervisor:
Helped my supervisor write reports and also helped with the

presentations.

Process improvement: Created Scope of work (SOW) for several occasions.

Skill transfer: as my team also followed the old traditional methods, they were stuck with

old versions of MS office with limited knowledge. I personally installed new MS Office to
Some of the computers with permission, and then showed them how they could do a lot more
with newer versions. Showed them how to use new tools and commands, make presentations,
design datasheets, use access for database management, etc.

Onus Group

Learnings from My Internship at OG


Over my Internship period I was lucky to learn about different kind things from my superiors. First
of all, I was fulltime involved in the Onus Groups Merchandising section. I was mainly taken as
an intern to help in this specific order. I got to know how an order is placed from the beginning,
how to start working on it, how to develop garment accessories and how to coordinate with buyers
and suppliers, and follow-up the entire process.
I learned that the sample designs for an order in the new season are sent by the middle of the
previous season. Small sample of fabrics are also sent along with it, so that the merchandisers can
develop and DTM (dye to match) threads and buttons beforehand. Then comes the sample tags,
labels, zippers, inter-linings, etc. Which are also sent for developments and matching. After all the
developments are done, the developed samples are sent back to the buyer for approval. If they
approve, then a bulk production for the accessories are placed based on production schedule. If
disapproved all or some accessories, then the disapproved ones are sent for re-development. This
is done, to eliminate the time lag during the production process. As soon as the fabric arrives into
the company from China, they are sent for production in minimum time. This space time and space.
The production is scheduled in such a way, that itll finish 1week before the shipment date. After
finishing and packing of garments, they are sent for third party quality check and inspection to a
company nominated by the buyer. Which takes around 3-4days. The goods are then handed over
to the C&F (Carriers & Forwarders) companies, who then ships the goods to the designated
destination.
I had to communicate with the employees of different departments inside OG and also with
employees in other organizations which brought confidence in me and my communication skill
developed a lot. I also got a lot of advices from my supervisor regarding corporate culture and
behavior. Over the time, I learned different ways to do the work effectively and efficiently without
making mistakes. In summary, the things I have learned are:-

Onus Group
People Skills:
Learned how to attend professional meeting and how to act and behave in those meetings.
Meetings were held very often with the local representatives of the foreign buyers.

Attended informal meetings in OG.

Attended meetings
in different types of agency offices which were more of
a formal type.

Technical Skills:
Learned how to use Microsoft Outlook (mailing, booking meeting rooms, vehicle requisition
Etc.) In an organization for the first time.

Making Memos: Learned making memos for meetings in an organization.


(Made a memo
for a meeting of our team with new local representative of foreign buyers)
Making SOW: Learned how to make Scope of works (SOW) for an agency.

Personal Development: The project with some foreign customer taught me how to behave
with professionalism when dealing with people outside of OG. I learned how to represent
an organization (OG) thorough professional behavior.

People Skills:

Learned how to book an office vehicle through Microsoft outlook.


Had the experience of dealing with new clients.

Learned how to communicate with corporate clients


Contacted with people from agency several times

Contacted with foreign clients in a number of meetings

Had to communicate with people from Rangs electronics.

Corporate Culture: Got


to know about corporate culture and norms witch is a great
achievement for me.
Personal Development: Learned how to solve problems with bill payment as I was
involved
in the completion of the Rangs electronics bill payment process where I had to
do multiple tasks simultaneously.

Onus Group

Academic and Experiential Learning

Figure: purpose of the internship Program.

Academic Learning
In academic learning, the scope of getting practical knowledge is very narrow. So initially, fresher
may face difficulties to perform the job properly. I also learned how to talk with customers on face
to face, over telephone and also learned how to handle them. I earned confidence to deal with
different types of people in this internship period. I have learned how to talk and behave with
colleagues. I learned how the total MIS system is working, learned many technique in excel, MS
word practically. Before my internship, I had some blur image about the total banking system from
my bookish knowledge but internship program helped me to know a lot about the practical
knowledge about the banking system. As I continued internship, I found a vast difference between
practical and my bookish knowledge.

Experiential Learning
Through the internship program, most importantly of all I have learnt how to lead a regimented
and disciplined life. In an academic arena, we are often concerned with results but in a professional
arena, I have learned that every time people have to be extremely aware for each and every task
they are responsible for. I have also suited to a tight schedule of working from morning to evening.
All official activities must have to be done through a proper and systematic way. One of the most
important things is that I have learned to cope up with team work. To run a organization
successfully, all the employers and employees have to work as a team.

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Interaction with Supervisor and


Coworkers
I had to work on under three supervisor in my whole internship period. I started my internship
under Mr. Badal who is an excellent man and dynamic leader. 1st two week I was worked under
him. After that I had to join SDLC team and my supervisor was Mr. Kais Zaman who is an artificial
engineer. I also worked under Mr. Moinul, relationship manager of Onus Group.
From my superiors, I have learned many things regarding behavior in an organization. From one
of my supervisors, I learned how to listen to others and communicate in return. He is very good in
communicating with others. From others, I had learned dedication towards works. I learned how
to follow up with work. In addition, I also learned that I need to give respect, value to others to
make a good network of relationships. These behavioral learning will surely prove to be great
weapons in my arsenal.
As of doing internship in an organization, one should keep in mind that his superior is more
advanced and experienced in every aspect from him and behave accordingly. Sometimes, it might
be perceived that one can be much better in some aspects of the work than their superiors, but in
reality it is the opposite. If one observes carefully, then it can be seen that ones superior is much
more educated, experienced, and talented than he is. They know how to do the works better in
addition to knowing all the details of the work.
Worked on SDLC team was a great opportunity for me. I have learned how to plan, analyze, and
solve a problem. Feasibility analysis is an important things which learned from my supervisor. I
had to draw PERT chart and find out critical path along with my supervisor for SDLC project. My
supervisor in SDLC team Mr. Kais Zaman teach me how to think differently and how to apply
strategy to develop a system to make it more efficient.
The last week in Onus Group was quite emotional for me. I met everyone for the last time on the
last day and all of them wished me good luck for my future. I felt sad the whole day and the thought
of this being the last day made me feel terribly emotional inside.

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Chapter Three
Dealing with Difficulties in Organization
In particular, in my internship time period, I did not have to face much difficulty. I faced some
small case difficulties which were manageable and Im happy with how I dealt with those
situations.

Overtimes:
Although the office hour was till 5:00pm, often I had to stay at office till 7:00pm, and
sometimes even 8:30PM, which was a little frustrating. But it was acceptable for me because
I came slightly late to office on many occasions. Once, I had to stay till 9pm in a meeting with
an agency in Banani. But my supervisor later dropped me off at my house, so it did not prove
to be much bad.

Coworkers:
My team was an excellent support to me. But some people from some other teams in the same
department sometimes gave me vibes that they dont quite like me. But I always wore a smile
inside the office and so it never proved to be much of a problem to me. Because at the end of
the day, you can never really satisfy every people you come across. So basically, a simple
smile was the key to many of my troubles.

The Order Rush:


As soon as the documents, specifications, technical details, and fabric samples reached the
hands of the merchandiser, the rush began. During the accessory development, I and the whole
team had to work very hard. In fact, there was hardly any time to breathe without the lunch
break. We had to make hundreds of swatch boards, which took a lot of time. Had to constantly
follow-up the each of the suppliers on the recent conditions of different accessories. It was all
a lot of work, and I had a very hard time to keep up with it. But at the end of the day, I managed
them quite well and for that Im satisfied with myself. In other cases, I have faced some minor
problematic situations which do not really need specific descriptions. But on an overall basis,
it was quite a smooth journey for me.

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Difference between Expectation and


Experience
Comparing my expectations and experiences, I have fond some significant differences which have
helped me to learn different aspects of an organization.

Effectiveness & Efficiency


It is biggest difference between my expectation and experience. I always thought such a big
company would be very efficient and effective all-around. But, I had amazed to see that they dont
use any inventory management in the warehouse. Even the records are maintained only in a register
book, not in a computer. Which makes it very hard to identify any mistakes or account for any
mistakes by the warehouse. There are large multinational companies as example, who save a lot
of time, money and resources just by using a proper inventory management system.
Another big surprise was the management system. Onus Group follows a centralized management
system. Which means the employees have to inform and take permission from the top
management, specifically the Director, for even the smallest of things. Which slows down the
entire process. The Director needs to visit different firms under Onus Group, which makes him
unavailable from time to time. Even in case of emergency documents, the employees have to wait
till the Director comes to the office and then proceed. It is an extensive waste of time.

Dont Work Hard, Work Smart:


At first I thought working harder, faster, and quickly is the key in an organization. But from my
experience, I found that it was not the case. Working smartly is the key to do better. Working faster
and quicker than everyone else is not the ideal deal here. Rather from my experience, I think
working with full coordination of resource and team work helps to do the work properly while
keeping everyone else happy. When different people are involved, the work is done easily with
less effort. It is similar to group works in my NSU life. In addition, if you work faster it will
definitely work in your advantage but it can also create a disadvantage. The disadvantage was

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that if you work faster than it will raise ones expectation. Thus an individual should not try to
outperform others ruthlessly by giving their full 100%; rather s/he should work better than other
by working together. It also reduces the conflict among team member.

Interns are Treated Equally:


In addition, I was expecting that, since everyone in the organization is much more experienced and
senior than me, it will result in a full formal and bossy type behavior inside the office. But in reality
I have found that everyone inside the office was very frank and friendly with me which was really
comforting and helpful for me. So I understood that, the behavior pattern differs from corporation
to corporation. Before getting in OG, I expected that in an organization, Interns are not well treated
but in OG everyone treats an intern as their co-worker despite of the age differences. They try to
motivate with value, not money and incentive. It is not like they will only motivate an individual
when there is work to do. Rather they will try to motivate in every moment of office. As I am
getting more and more involved in the organization, I have found that in an organization, everyone
is really busy with their own work. They dont even have much time to gossip in the office. But
they sure squeeze out time from their busy schedules to maintain healthy relationships and interact
with coworkers including the interns.

Co-Workers can be Friend Too:


I never expected that a co-worker can be a friend of a particular nature. But in Onus Group (OG),
working condition is flexible and everyone behave as they are friends despite of the age
differences. Once my superior told me that in corporate culture, everyone wears a mask and
behaves differently. Even I should do the same. Before I joined OG, I had a hypothesis similar to
this about their corporate culture and it turned out to be true. I always imagined a supervisor to be
rude and bossy, but I never imagined that they could be the coolest person you know in that
organizations.

Formal vs. Informal Work Life:


One very notable key point is that, I was expecting that in the organization, everyone should always
wear formal dress, talk formally, and work as hard as possible. But, I found from my

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experience that formality is needed in some situations but we should be more casual. Casual
dresses and casual behavior were welcomed more and a strict office hour was rarely maintained.
In Onus Group, working hour is 10am-6pm. Most of the times, my team members would stay at
office till 7pm or 7.30pm and complete their work before going home. Sometimes it would stretch
to more than 8 pm. But then again, if they work late one day, they are allowed to come a little late
the next day so it was quite flexible and opposite to my expectations. We only needed to use
formality in some specific cases. Everyone is empowered to do their work freely here. Working
under different leader and department also brings value to work and it in turn helps to improve the
career.

Academic Theories vs Real Life Implementation:


Academic learning is very much different from experiential learning. During my class time, we
have only learned the theories and the terms related to the fields. But in practical, it is necessary
to be creative and being updated with the information about the industry you are working in. The
financial courses I did, are not much of a help in a garment factory. Its like, what we were taught
and what I am experiencing are entirely of two different worlds. I had a feeling that MIS Courses
would be very effective here. With the help of a MIS group, I could build an entire database
management software, design datasheet, improve their server, and website, etc. Hence, our courses
should be designed in a more practical manner so that students do not face problems during his/her
professional career.

Meetings and Presentations in Bangla:


From our presentation experiences in NSU, I could never imagine a full presentation in Bangla.
But here was OG, where in my 3 month internship period; I never came across a single presentation
in English. It was not like they could not present in English, but they always felt comfortable and
free in Bangla presentations and it worked perfectly fine.
On an overall basis, the whole experience was quite different than what I expected before joining
Onus Group.

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Onus Group

Chapter Four
Influence of Internship in My Future
Career Plan
Before joining OG, I was planning to continue my education (MBA) after graduation and maintain
focus in my studies. But after joining and experiencing my internship at Onus Group, I decided to
continue my MBA along with job or I want join with a CA firm. According to my current plan,
Onus Group is just a small step in my life to go forward, and start my own business in future. I
know now job experience is more effective to build a better career and its really best way to learn.
So I want to join with CA firm or any professional course or job along with academic study.

Re-Do the Internship- What I Would


Have Done Differently:
If I had to redo the internship one more time, I would like to do almost the same things as I have
done so far but some exceptions. I frequently asked for feedback from my supervisor and used
them to maximum impact. They were really satisfied with my performance and they never raised
a single complaint against me in my 12weeks period. However, there are some things that I would
have liked to change:

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Proposal on Inventory Management

If I were to get another chance, I would make a proposal on implementing an Inventory


Management System, to the top management. First, I would point out, the current problems that
they can avoid, and then the benefits they can will receive from it.

Be More Punctual:

If I could change anything from this period, I would change the fact that I frequently came late to
the office. Though I stayed late to compensate for that, it is really essential to come early in office
time. It creates a perception of being responsible and professionalism in peoples eyes. So, if I
have option of redo the internship than I will come to office early.

Be More Expressive:

What I would have liked change is to be more vocal. Even my supervisor advised me in my last
day that I was quite the introvert type. I needed to speak my mind more. So I would definitely try
to be more expressive if I get another chance.

Socialize To More People:

In terms of behavior and socialization, I would have had liked to talk to more people but I think it
is still ok, as I was just an intern. But on an overall view, I am quite happy with my performance
and experience.

Another thing I would want to do is decentralize the whole business and the build a more efficient
management system. But, it is way out of my league, as only the owners have the rights and
capability to make that decision. They might not even care to listen to what I have to say. During
the internship, I also spoke to my supervisor about it, but he said it will go on as it is and they will
not change. At least, not based on my opinion who doesnt know anything about business.

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Onus Group

Conclusion
In conclusion, I can say that I have learned a lot about different tools, systems, and organizations
culture. I learned different aspects of working environment and working patterns.
I also learned how to do the same things differently and easily. It is possible to do different work
with same tool as well as with different tools. It is better to do work properly but using correct tool
and software helps to work with accuracy. In the communications team, I realized how to behave
and communicate in a corporation.

In Onus Group, I have learned that every team and department is interdependent with others. Onus
Group is a paperless work place which helps to increase the efficiency and effectiveness of an
organization. Communicating properly is very important in an organization and OG taught me that
in numerous occasions. In addition, people here will always motivate you to do your best. It does
not matter whether they have work or not, but they will always motivate you to do better work. At
the same time they will see the work and its quality. There are a lot of ways to motivate without
incentive and OG exercise it in the best possible way.

------------End of Report Section------------

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Onus Group

Appendix

19

1st Week Journal


Date of submission: 01/09/2015

By the grace of almighty Allah I got an internship at ONUS group and I have also got my favorite
teacher as my internship supervisor. I am assigned to the Malibagh, chowdhury para, Dhaka-1219.
The head office of ONUS group to complete my internship program and I have been going to
office since 1st September, 2015.
My first week at Onus Group was the most important stage of my internship program as it
consisted of introducing with my supervisor and other officers. I was introduced with my co intern
who is from BRAC University. Most importantly, I was introduced with the tasks to be done. My
supervisor is a very helpful guy and he makes me understand everything very easily. He explained
me the business responsibility and objectives they are pursuing. Moreover, all the staffs appeared
very friendly and they are helpful too. Overall, my first week at Onus Group was all about
introduction to the members of the company and the tasks.
Bangladesh is one of the largest textile & clothing exporter in the world. 76% (around 5.7
billion US dollar) of our export earning comes from this sector. Onus Group is one of the pioneer
in this sector. When Bangladesh entered the market economy era, she was struggling to set foot in
global competition.
Onus Group excelled in global competition with the strength of quality, technical support and
human precision to present Bangladesh in the international market. Working with private
entrepreneurs, Onus Group has earned unrivaled success in the field of ready-made garments
industry.
Beginning in the 1993 Onus has by now built a remarkable reputation as a Garments exporting
company in this Bangladesh. Diversity and quest for specialization has made the group more
resilient which led to prosperity and progress together towards excellence. In 1993, Onus Group
began her journey with one factory where there were only 2 assembly line and 70 workers.
Stitching her way up, Onus Group now is a proud owner of 10 companies with 36 assembly lines
of a total work force of 3400 workers.

vi

2nd Week Journal


Date of submission: 08/09/2015

It has been a couple of weeks since I have started my internship. My major task on the second
week was to know about all the departments and their functionality. In this process, I also got
introduced to the members of the departments and their job description. They all gave me a very
warm welcome.

Although this is my 2nd week but I am still trying to gather knowledge about Onus Group and this
sector. Onus Group is a partnership business, equally owned between three partners. The
organization is a combined achievement of three people, since 1992. The company is based on
centralized management, where all decision are made only by the top management, especially the
Director Mr. Mahidul Islam Khan. All the employees of the company have to directly contact the
Director of the company for any needs or requirement.

This week, I checked clients list and observed that there is quite good amount of clients and there
are some well-known names as well like Wal-Mart, Target, Hagar, Cintas, Aramark, Carrefour,
Sears etc. Their main client is Wal-Mart, they deal with Wal-Marts head office and supply the
products in different branches of Wal-Mart according to their instruction.

Onus Group buys most of their raw materials from China and the quality of raw materials are quite
good. Their main raw materials are many kinds of fabrics like Cotton, Silk, and Nylon. They
mainly make cotton shirts and jeans for both male and female. There are also Jackets/vets

This week, There were some new things that I achieved like how to arrange a meeting and discuss
on a specific topic, they first talked about their inventories then packaging then how they will
deliver the products. They followed a step by step process to accomplish the meeting.

vii

3rd Week Journal


Date of submission: 19/09/2015
This is my 3rd week and my supervisor Mr. Badal send me to SDLC team to work with them as
a MIS person. I did dual major Finance & Accounting and MIS. SDLC team looking for a MIS
person to help their project. So that form this week, I have started work with SDLC team at ONUS
group for system development purpose. My internship experience so far has been hassle free but I
have already started to feel the pressure of organizational responsibility.

This week my supervisor along with his assistant and interns visited a few factories. As the
factories are outside Dhaka, they had to visit one factory per day. Every factory is dedicated to a
different client, which helps to avoid any mistakes and conflicts in the production process.

The working conditions are quite suitable for the employees. The employees are very friendly and
affable to each other. The main mode of communication within and outside the organization is
through email. It ensures the validity of any work through documentation, thus preventing any
desecration or exploitation of any information or any mistake. They refer to this form of
communication as Drafting.

The main purpose was to evaluate the running production, check for quality, and monitor worker
activity. A group of senior merchandising managers visit factories for evaluating their production
and workers activity every week. I was in their group with my supervisor Mr. Badal and visited
Citadel Apparel factory, located in Gazipur. 600 workers are engaged there for production in
different sections. In this factory they only make clothing for U.S. Polo, and Aramark. Focusing
on Denim and Good Quality woven Shirts and Pants.

This week I visited their main factory I observed few things, they operate in full compliance with
applicable laws, rules and regulations including those relating to labor, worker health and safety
and environment. They employ workers only who meet the applicable minimum legal age
requirement or at least 18 years of age whichever is greater.

viii

4th Week Journal


Date of submission: 28/09/2015

By the grace of Almighty Allah this is my 4th week and I am working with SDLC team at ONUS
group for system development purpose. Last week we have visited few factories and took some
interview for analyze the whole system. By visiting factories and talk to different stuff and officials
I get an overview of Onus Group.

As I observed, Onus Group encourage to develop lawful workplace apprenticeship programs for
the educational benefit of their workers. They provide all their workers with safe and healthy
environment. They employ workers on the basis of their ability to do the job not on the basis of
their personal characteristics or beliefs. They dont use involuntary labor of any kind. They do not
force any worker to remain in employment for any period of time against his or her will.

They set working hours, wage and overtime pay in compliance with all applicable laws and provide
free medical facilities & consultation to workers. There is a full time nursing station. They
provide child-care facilities for women with small children. They also provide refreshment
allowance to workers. They have huge dining facility to provide lunch to all workers free of cost.

This week I was told to do some data entry in an excel spreadsheet related to clients in the
computer. Basically the data was about clients purchase orders. The purchase orders (PO) include;
Style, quantity, sizes, ETA fabric, ETD RMG, ETA accessories, packaging information, fabric
design, fabric color, etc. which I was learnt from MIS 310 course.

Then there has to be different spreadsheet made for every item on the purchase order (PO). There
are hundreds of PO just from a single client. Thus a lot of table work, most of which were divided
among the interns. I was told to make a pie chart of their market sales status. I observed that their
main client is Wal-Mart. Here in the pie chart of Market Sales Status, huge part belongs to WalMart. The organization sales their RMG product too many other well-known companies.

ix

5th Week Journal


Date of submission: 04/10/2015
This my 5th week and till now I am working with excel spreadsheet. This week was reporting week
what I found and observed from those data. When I was preparing the pie chart I observed some
points.
I noticed the sales of the company is mainly based on Wal-Mart. There are other companies in the
market sales like Target, Haggar, Cintas, Carrefour, Aramark and Sears. Which means if WalMart turns away from them, the company might get bankrupt. Market Sales Status is;

In the pie chart, 40% of market sales belongs to Wal-Mart, then Target and Dickies is 15%,
Haggar is 10% and Cintas, Carrefour, Aramark, Sears is 6%, 6%, 5%, 3% respectively. I noticed
that 40% is in Wal-Mart, which is the highest percentage in the overall chart.

I found that the Onus Groups RMG is distributed to every branches of Wal-Mart all over the
world. Day by day their main clients is being the market giant Wal-Mart. It is one kind of benefit
for the company as Wal-Mart has many more branches in all over the world, they are getting the
opportunity to introduce their product in different countries.

So it was a great week for me because I have learnt lots of practical things which will be beneficial
for my future career. Now I know how to analyze data and why it is important. I had theoretical
idea about database management system (DBMS), but this week I do some practical work and
based on database now I am able to make pie chart as well.

6th Week Journal


Date of submission: 11/10/2015

I continued working in the SDLC team of ONUS group for system and financial analysis purpose,
throughout this week as well. This weeks work was all about putting my learning to
implementation properly. This week along with my SDLC supervisor Mr. Kais Zaman I have done
some important task to continue the project successfully.

It was a great opportunity to me to work with some brilliant person and I did many practical work
with them which I was learned from my MIS major courses. As a MIS person I had to do initial
part of SDLC project which included initial idea, feasibility study, requirement analysis, system
analysis and overall planning.

I did scheduling for the SDLC project. For scheduling purpose I had to made PERT chart,
Grant chart and most importantly I had to identify Critical path for the project. I have done all
the task along with my respective supervisor and one of the brightest artificial engineer Mr. Kais
Zaman. It was great experience for me and with my supervisor I have done all the above task and
made a diagram which divided the whole project into five phases.

For problem analysis I had to take interview different officials of Onus Group and I had to visit
their 10 company. Feasibility analysis also was a crucial part of SDLC project which I have done
very effectively and my supervisor is very happy to get an exact problem and feasibility analysis.

So it was really a great week for me because I learned how to implement theoretical knowledge
on practical life. A real life project what I am doing with SDLC team is a best way to learning and
I hope this knowledge help me lot to make my career and better future.

xi

7th Week Journal


Date of submission: 16/10/2015
Previous week, I performed some schedule activities like visiting factory, taking interview, and
putting data into excel sheet. After those schedule activities both of us were appointed under the
audit department. There, our main duty was to match the day-to-day slips, receipts, vouchers, and
other monetary documents with the register book, to check for errors. Then, build a spreadsheet
and input all the information from the register into the spreadsheet.

My supervisor taught me the vehicle requisition process of Onus Group and so I can book the car
myself for my work and it requires two authorized persons approval. The company does not pay
prior any expenses are made from a persons own pocket for the companys needs, or any
conveyance expenses. After the expenses, a requisition bill has to be prepared and submitted to
the accounts department. Only after the requisition is passed by any manager or any senior officer,
the bill is passed and payment is provided to the person.

A few observations for this week included; it is important to inform the organization before using
any asset of the organization. This must be performed because it will help the organization to count
its current useable resources. We found many errors in the register. When we checked the vouchers
to evaluate the mismatch, we found that, it was mostly because many writings and numbers were
not clear enough.

Also, there were variance on the vouchers, especially the conveyance bills, where travel cost of
the same distance by a few people is higher than the average. Thus we informed our seniors about
the discrepancy. Requisition slips are a big problem for the company, especially for the employees.
This week, I have learned so many things and especially this week was my learning week. I had
absolutely no idea about the importance and magnitude of this divisions work before my
internship but now I know how crucial this sections work is. I am really grateful to Mr. Shariaz
Sarkar for being so patient and allow me to stay in his division.

xii

8th Week Journal


Date of submission: 26/10/2015
This week was quite happening for me as I started to work for a new department and Eid vacation
as well. I observed the regular activities of Our SDLC project carefully. We have already done
problem analysis, feasibility analysis and planning part as well. My team leader Mr. Kais Zaman
is very happy because we have submitted to him all the document about and survey result on time.
Earlier this week it was before Eid vacation, the assistant director of Onus Group suddenly
summoned to his office. We had a nice chat and he asked me about my experience so far, about
any difficulty if I were facing, how the employees behaving with me etceteras. After that he called
a guy named Mr. Moinul whom I saw working in another section but never got the chance to be
introduced properly. However, the manager introduced me to him and I found out that he was the
relationship manager (RM) of the company.

Mr. Moinul is an extremely polite guy and he explained the whole process very nicely. This week
we were asked to make swatch boards using swatch cards. Swatch cards are specially made harder
art papers, which looks like a graph paper, with larger gaps (1cm X 1cm). A small sample of the
materials required for production of garments are attached to the card.

The swatch boards are made based on Purchase Orders (PO). There are 158 POs in total, and
currently 30 POs are on the process, and ready to start production. 7 swatch boards are needed to
be made, each for: Warehouse, Quality manager, Production Manager, Cutting section, finishing
section, QC section and Floor inventory. We were asked to make the swatch boards.

The production process is very much based on swatch boards, and cannot proceed without them.
Any mistake in the swatch board will lead to a bigger mistake in the mass production. Therefore,
after making them, they are revised multiple times to avoid any mistakes. The process does not
follow the PO numbers, rather the PO numbers as well as the swatch boards are aligned as per the
date of delivery, which was given to Onus by the customer.

xiii

9th Week Journal


Date of submission: 03/11/2015
I mentioned before our SDLC project is almost done and I already submitted all my analysis report
to our supervisor. To complete my internship I have to work another 4 weeks. Thats why
I was shifted to another department.

However, it was finished so I was asked to join the other departments by rotation in this week. But
I decided to take a break from learning new stuff and do some regular official activities in the
merchandising division. In this journal I would like to share some work experience which I have
actually done in the merchandising department.

Editing and checking the latest drafts of companys Directors Report, Corporate Responsibility
Report, Audit Report and working on the drafting of the Company Minutes. Once these documents
have been correctly checked and approved, then we will be one step closer to publishing our next
Annual Report.

Working for the design and formatting of our Annual Report. This week, I was involved to assist
the secretary in checking, editing and formatting various pages that will later go into companys
Annual Report. I also worked along with the team to ensure that our requirements were being met
smoothly. Our work was a bit easier, as we had the previous formats, and the patterns. All we had
to do was arrange them all in a proper manner.

My supervisor, went on medical vacation. In his place, his immediate subordinate, Mr. Md. Azad
Rahman, was in charge and in control of our wing. When I was collecting data for our annual
report I found some award list that ONUS GROUP won, like: Gold Supplier Award 2008 by PVHPhillips- Van Husan Corporation to Citadel Apparel Limited for distinguished recognition of
companys exceptional performance and commitment to excellence. Factory of the year 2002 and
2004 by Oxford Industries, Inc. Collections Division to ONUS Group and ONUS Apparels for the
best overall performance.

xiv

10th Week Journal


Date of submission: 14/11/2015
I already worked nine weeks for Onus group and learned so many things so far. This week I worked
for only four working days and took the rest of the week off, to take preparations for a job
interview. The four working days, I was given the same old data entry work and regular official
work.

This week, I continued to work in the customer relationship department of the ONUS group headed
by Mr. Moinul, the Relationship Manager. Two Sri-Lankan customers came to the office this
week. They already visited the factory, and have been complaining that there requirements are not
being met. Because of Puja vacation most of the employee are absent so production is very low in
this week.

I already mentioned that the production process is very much based on swatch boards, and cannot
proceed without them. Any mistake in the swatch board will lead to a bigger mistake in the mass
production. Therefore, after making them, they are revised multiple times to avoid any mistakes.
The process does not follow the purchase order (PO) numbers, rather the PO numbers as well as
the swatch boards are aligned as per the date of delivery, which was given to Onus by the customer.

Last week we were asked to make the swatch boards to maintain smooth production. Total 210
swatch boards for 30 POs. It took us around 3 days to make all those swatch cards. We have
enough resources, raw materials but only lack of worker our company doesnt produce estimated
product which arise lots of problem.

I came to know that, few representative of the foreign customers stay in Bangladesh for a season,
until their production is completed. They also often complain without any valid point, to create
more pressure on production, for better quality, although they dont increase their CM (Cutting
& Making) rate.

xv

11th Week Journal


Date of submission: 22/11/2015

This week, I had some interesting experience because each and every day I had to arrange meeting.
This week was all about arranging and confirming meeting with different departments of Onus
Group and with our new agency. A daylong meeting with the agency in Onus Group meeting room
about the design of our new campaign. I had to sit for a long meeting in agencys office with my
supervisor and I had to develop meeting agenda with the assist of my supervisor.
A daylong meeting was also held with our whole team in Onus Group meeting room. Before that,
I had to make a survey questionnaire with a fellow intern for the campaign and had to contact with
the Creative Department to set up a meeting with the Product team and Business intelligence team.
I was told to contact the head of the Creative Team to give me a measurement of a small cutout
which I had to mail to my supervisor. My supervisor told me to make some images from a PDF
file for my supervisors presentation. So that we had to sit for another meeting with my team to
finalize the agencys offers.
A few observations those I was observed in whole week are very much important for me and it
will help me lot in my future career. In the meetings with these two different teams (legal team
and media team), our purpose was to get approval for our project. I noticed that, my supervisors
gave away as minimum details as possible to avoid complications. So, there were very little things
about which the other teams could object and therefore the agreements went effectively and
smoothly.
This was an interesting learning point for me. Creating a brief from a large project is not an easy
task. I had to keep all the important information and also make it very short at the same time which
is difficult to manage. So those are all about for this week which I have done and learned as well.

xvi

12th Week Journal


Date of submission: 29/11/2015
By the grace of Almighty Allah this is my last week of my Internship program. Last week was all
about farewell and saying good byes. I was there for a very short time but it was good enough for
creating a lasting impression about not only this Onus Group but also on the industry as a whole.
At the beginning of the week, I was given all the documents that we have prepared till now, and
then re-organize them in a descending order. Although it looks simple, it takes a lot of time and
effort to re-organize so much information. I was given 2days time to do so, but it took more than
that, and extended to the 3rd day.
Then I had to build a top sheet for the entire bundle of document. A top sheet is the summary of
all the documents, through which all the important information of the order can be gained in a
glimpse. The idea of top sheet is very effective. It simplifies work, by acting as an index or
summary for any future references. If anyone else wants to know about the current status of the
order, all they will need is the top sheet.
Documents from the previous orders were also needed to get some information for the current
order. My perception about the data entry have changed. I used think they are unnecessary work,
and did not give much importance. Now I can see that, even a small mistake in there can lead to
big problem, and also wastes time. Almost 1-5hours of time can get wasted on identifying just no
mistake.
The last week in Onus Group was quite emotional for me. I met everyone for the last time on the
last day and all of them wished me good luck for my future. I felt sad the whole day and the thought
of this being the last day made me feel terribly emotional inside. At the last day of the week, I
visited all the departments and took my leave from them. At last, I went to the Directors office to
take my leave with his permission. The Director granted me leave.

---------End of Appendix Section---------

xvii

Bibliography
All the information used in the report are from a primary source - my own experience as an
intern at ONUS Group. No secondary data has been used here.

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