Kenneth M.

Ritchie
Brockton, MA 02301
Email: presbcc@comcast.net
Phone: H 508-583-6630 M 508-930-5508
Summary
A disciplined, practical Director of Administrative operations with many years of successful experience in
all related activities. Proven ability to discharge responsibilities for planning, organizing, implementing
and evaluation of administrative operations. Capable of assuming major responsibilities and making
decisions, directing training and supervising personnel.
Work History
2013 2015: Project Manager CBRE Boston, MA
Responsible for leading groups of contractors to survey, evaluate, recommend and install new ATM
machines on the Santander Bank account at banking centers and remote sites throughout the region.
Coordinates work schedules on site to assure that removals and installations are completed efficiently
and safely. Assures that the finished product is up to bank and CBRE standards while efficiently using
signage, security, riggers and general contractors to complete the projects on time and within budget
parameters.
2003 2012:

Property Manager CBRE Boston, MA

Responsible for the day to day administration of policies, procedures and programs that assures a well
managed, well maintained portfolio of over 180 Banking Centers, ATMs and Administrative office space
for the Bank of America account in southeastern MA, Cape Cod and the Islands. Supervised all facility
maintenance, capital projects, lease administration and vendor communication to maintain 100%
uptime for client. Coordinated work assignments between building technicians, vendors and
contractors. Reviewed backlogged work orders to insure assignments are completed within timelines.
Participated in selection of vendor services, vendor negotiation of service agreements and day to day
monitoring of vendor performance to assure full compliance with standards established within the
service agreement. Prepared capital project budget, repair and maintenance budget and operating
budget reports while staying within said budgets. Prepared monthly budget variance reports.
Consistently performed all duties within budget and regularly achieved annual goals in respect to
additional cost saves to company and client by renegotiating contracts, corrective budget charge
changes and utility savings through various conservation measures.
2001 2003

Facilities Manager Temple Israel Boston, MA

Responsible for overall facilities management including Maintenance, Security, Communications and
Project Management. Supervised staff of custodial, maintenance, security and accommodating

employees. Instituted program for maintaining building systems on a preventative maintenance

program to assure uninterrupted service and reliability. Upgraded all security systems including CCTV,
burglar and fire alarm systems, access control and glass laminate installation for safe protection of staff
and congregants. Acted as project manager and represented institution for various capital projects
including boiler replacement, in-house renovation projects and various HVAC upgrades and
improvements. Capital budgeted for numerous infrastructure upgrades, improvements and energy ,
conservation projects. Instituted energy management system where all current systems were assessed
and if needed, replaced with up to date energy efficient fixtures, appliances and systems.
1992 2001

Director of Facilities New England Baptist Hospital Boston, MA

Responsible for overall facility upkeep and cleanliness. Directed in house and contract staff to maintain
all campus buildings. Acted as project manager for various construction and renovation projects with
budgets over $ 5 million, including additional operating rooms, complete grounds and parking
reconfiguration and erection of a new building. Worked as liaison with architects, engineers and
inspectors to represent the interest of the institution in all matters related to design, regulatory
compliance and budget adherence. Maintained a computerized Facilities Management System to assure
timely completion of preventative and corrective work orders by in-house staff. Monitored
Computerized Energy Management to assure environmental comfort and as well as cost savings and
alternative energy sources. Negotiated and managed leases with all tenants in hospital owned property.
Submitted yearly (and five year) capital budget requests for infrastructure work, improvements and
capital projects to maintain the facility. Directed line and supervisory staff as well as contracted
personnel at off site properties to maintain all properties in excellent physical, mechanical and
regulatory compliant condition.
1999 1992

The Flatley Co. Property Administrator

Responsible for all phases of operation of over 600 residential units at two separate sites. Acted as
company liaison with all residents and staff. Negotiated and executed leases, approved all applications
for residence, supervised and directed marketing, leasing, maintenance and clubhouse staff. Planned
and executed numerous capital projects such as oil tank removal and conversion to natural gas, complet
clubhouse renovation and major sewer line reconstruction. Maintained fiscal stability by high
percentage occupancy based on offering a quality product to our residents.
Education
Bachelor of Science Business Administration Stonehill College Easton, MA 1984
Microsoft Office, Excel, Power Point and Project classes