Professional Documents
Culture Documents
Chapter Two:
Theory
o What is a Theory?
Coherent group
General Propositions
Principles
Explanation
Class Phenomena
o Theory in business
o Why study theory?
o Information and Theory
Management theory
o The classical theory of management
Performance standards
Management by exception
Management functions
Management levels
o The behavioral theory of management
o The decision theory of management
o The contingency theory of management
Mintzbergs Managerial Roles
o Interpersonal Roles
o Informational Roles
o Decisional roles
Importance of management theory to information management
Organizational Theory
o The Classical theory of organization
o The Behavioral theory of organization
o The Contingency theory of organization
Importance of organization theory to information management
Systems Theory
o General systems theory
o A systems view of the firm
o Network resource flows
Systems theory of management and organization
LEARNING OBJECTIVES:
1. Understand why there is so much interest in the use of computers for management
support.
2. Know where managers are found, what they do, and what basic skills possess.
3. Know the difference between computer literacy and information literacy
4. Know what is meant by a system, subsystem, and super system and how they relate to a
business organization