Question 1

4 out of 4 points

To understand how attitudes can change, it is necessary to

understand that the characteristics which affect the persuasion
process include:
Correct Answer:

D.

source, target, and message characteristics

Question 2
4 out of 4 points

When one's attitudes and required job behavior conflict, __________

may develop.
Correct Answer:

D.

cognitive dissonance

Question 3
4 out of 4 points

In social learning, the family, peer group, religious organizations, and

culture shape an individual's attitudes in a(n):
Correct Answer:

B.

indirect manner

Question 4
4 out of 4 points

Which statement best reflects the relationship between job

satisfaction and individual performance?
Correct
Answer:

C.

modest support for both productive workers are satisfied

and satisfied workers are productive but no simple direct
relationship between satisfaction and performance has been
found

Question 5
4 out of 4 points

A major reason why attitudes derived from direct experience are so

powerful is because:
Correct
Answer:

B.

they are easily accessed and are active in our cognitive

processes

Question 6
4 out of 4 points

High-Mach persons are better at:

Correct Answer:

A.

cheating

Question 7
4 out of 4 points

Job satisfaction and employee performance are likely to be positively

related when:
Correct
Answer:

C.

rewards are valued by employees and are tied directly to

performance

Question 8
4 out of 4 points

Recent research found four values exerted the most influence on job
choice decisions. Which of the following was not one of those values?
Correct Answer:

D.

pay

Question 9
4 out of 4 points

Low-Mach persons value:

Correct Answer:

A.

loyal and personal friendships

Question 10
4 out of 4 points

A pleasurable or positive emotional state resulting from the appraisal

of one's job or job experiences reflects:
Correct Answer:

B.

job satisfaction

Question 11
4 out of 4 points

The relationship between job satisfaction and absenteeism is best

reflected by which statement?
Correct Answer:

A.

Job dissatisfaction is positively related to absenteeism.

Question 12
4 out of 4 points

Acting in ways consistent with one's personal values and the

commonly held values of the organization and society is:
Correct Answer:

B.

ethical behavior

Question 13
4 out of 4 points

Asking an employee whether he or she would use a new computer

software package is an attempt to determine:
Correct Answer:

D.

behavioral intent

Question 14
4 out of 4 points

Employee loyalty toward the organization is a significant factor in:

Correct Answer:

C.

affective commitment

Question 15
4 out of 4 points

Which of the following qualities has NOT been suggested as important

to making ethical decisions?
Correct Answer:

D.

commitment

Question 16
4 out of 4 points

The strength of an individual's identification with an organization is

known as:
Correct Answer:

B.

organizational commitment

Question 17
4 out of 4 points

Assume you are a supervisor and you strongly endorse keeping an

open line of communication with your employees, you always keep
your office door open and you instruct your secretary to not screen
phone calls from employees. These conditions include:
Correct Answer:

A.

attitude specificity

Question 18
4 out of 4 points

A personality characteristic indicating one's willingness to do

whatever it takes to get one's own way is considered:
Correct Answer:

B.

Machiavellian

Question 19
4 out of 4 points

Persons with an internal locus of control:

Correct
Answer:

C.

take personal responsibility for their situation and the

consequences of their behavior

Question 20
4 out of 4 points

According to research on Kohlberg's model of cognitive moral

development, individuals at higher development stages are:
Correct Answer:

D.

more likely to engage in whistle-blowing

Question 21
4 out of 4 points

An individual does not have an attitude until he or she responds to an

entity on a:
Correct Answer:

D.

cognitive, behavioral, and affective basis

Question 22
4 out of 4 points

In managing organizational behavior, the importance of attitudes:

Correct Answer:

C.

lies in their link to behavior

Question 23
4 out of 4 points

Ethical behavior is influenced by which two major factors?

Correct Answer:

D.

individual characteristics and organizational factors

Question 24

4 out of 4 points

If an individual from a country holds a negative attitude towards

women in management because of a cultural belief system, but does
not reflect behavior consistent with that attitude in a group, the link
between the attitude-behavior is probably weak because:
Correct Answer:

B.

of social constraints

Question 25
4 out of 4 points

If a salesperson is required to sell a defective TV set but believes this

act to be unethical, he or she would:
Correct Answer:

B.

experience the discomfort of cognitive dissonance

Thursday, February 4, 2016 7:32:06 PM EST