Enterprise

Technology
Solutions

“Designing effective IT
systems for today’s
changing world.”
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Table of Content
Project Name and Team…………………………………………………………………………………………………..3

Team Members……………………………………………………………………………………………………………….3

Project Description………………………………………………………………………………………………………….3

Measurable Organizational Value (MOV)……………………………………………………………………………4

IT Quality Management Plan

 Team’s Philosophy…………………………………………………………………………………………………..7

 Quality Based Metrics……………………………………………….……………………………………………..7

 Verification activities………………………………………………..……………………………………………..8

 Validation Activities………………………………………………….……………………………………………..8

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Project Name

The project name is Poseidon.

Project Team

The group that will be implementing the project is Enterprise Technology Solutions. The members of this project team include Gavin Heinly,
Andrew Krug, Batul Merchant, Lee Pickett, Matthew Shaw, and Bob Woods.

Team Members

Gavin Heinly, Batul Merchant, Matthew Shaw, Lee Pickett, Andrew Krug, Bob Woods

Project Description

Our team is seeking to develop a database backbone for the Husky Air Company. In the following proposal, our team will attempt to outline and
explain what our proposed solution for the revamp of their current data storage system. Our goal is to create a database system that will keep
Husky Air's day-to-day operations more efficient and effective. Database systems organize and catalog data to better aid in using information
effectively. Husky Air's current data organization system is ineffective for the changing market and to keep their company competitive;
revamping the back end operations will help move them forward.

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Measurable Organizational Value (MOV)
Organizational Impact
Charters Customer - We want the
experience to be as smooth as
possible for the customers. By
providing the database for pilots
to look up charters from, flights
can be readied to fly again in a
short amount of time, lowering
wait times which many passengers
and pilots alike may not
necessarily appreciate.
Rentals Customer: Renting is a customer-
focused area. Improving both the
rental process by digitizing the
system as well as improving the
way that rentals are tracked will
improve customer relations and
strengthen the operation. Rental
details will be automated and it
will be easier to monitor the flow
of rentals.
The Quality Management Plan
Value
By offering the corporate
charter database the pilots
will be able to ready their
planes faster since they will
know when their next flight
will be, increasing the
productivity of the company
and pilots by having a faster
turn-around rate.
Productivity improvements
can be expected.
Computerizing record-keeping
details such as these will
speed up both access and
entry. Tracking stock will also
be streamlined and thus
simplified.
Metric
Productivity increase of 65%
for pilots who use the system.
The efficiency increase would
be at least 30 to 40% over the
previous paper-based rental
system.
Time Frame
This goal can be reached after
the first month of using the
system. This allows for time
for the pilots to better
understand how to use the
system.
Conversion would likely take
approximately three to four
weeks, with respect to
possible roadblocks. Expect at
least a week to two weeks for
implementation and the
remaining time used to
familiarize the staff with the
revised system.
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Organizational Impact
Instruction Operational: Through the
virtualization of curriculum, the
efficiency of the operations of the
faculty and staff will increase
greatly. Because teaching
materials can be converted into a
slideshow or other form of
presentation, more material can
be covered and at greater
depth. Also, by storing such
presentations on a server,
students can better access
materials needed to study and
remain current on rules,
regulations, and instrumentation.
Pilot Angels Operational: We want to digitize
the flight log system.
Implementing a database system
to keep track of pilot flight logs
will create a more efficient way of
keeping track of pilots hours for
payroll. It will also keep track of
what pilot is flying each plane and
when they will be available to pilot
another flight.
The Quality Management Plan
Value
An increase in pilot efficiency as a
direct result of better teaching
practices will ensure a better usage of
time and materials. The online books
and resources will make a large
difference in helping current pilots
stay up to date on their
instrumentation.
By using the database to keep track of
pilot flight hours and flight scheduling
it will allow administrators to be more
productive in other areas. The system
will also provide a more precise way
to keep track of pilots flight times and
make sure they had sufficient rest
between flights to ensure safety for
pilots and passengers.
Metric
Instruction increase
efficiency by about 50% by
switching to digital
curriculum.
Using the database system
should cut the time it takes
to do payroll and flight
scheduling by more than 50%
Time Frame
Time to achieve physical and
virtual storage for materials: 3
weeks.
Time to achieve partial
virtualization of books and
printed materials, to be used in
select courses taught: 1
month.
Time of complete virtualization
of all curriculums: 3 months.
Time to implement database
for logging pilot hours and flight
scheduling: 30 days.
Time to train pilots and
administrators to use the new
system: 7 days.
Time to work out any possible
bugs: 2 days.
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Organizational Impact Value Metric Time Frame

Service Operational: Improve the internal
workings of the company. Digitizing all
the paper work for maintenance and
refueling will allow for a smooth and
faster turnaround time. Making all the
behind the scene workings faster makes
for a seamless transition for the
customer.
Implementing the database Service maintenance time Time to implement the
will let the maintenance decreased 30% by using this system and have all the forms
workers go from project to system. electronically prepared: 25
project without waiting on days. Time to train in the
minute documentation and maintenance workers 5 days.
other people. It will also
allow usage monitoring of
resources so new supplies can
be ordered before supplies
run out. Therefore there will
be less downtime waiting for
supplies.

Pilot Supplies Operational: Improvement of operations
describes maintaining a system that will
create a lowered cost and overall
improvement in task completion. Helping
the company move forward in technology
will help the company improve growth.
With improved growth, a company would
naturally see an increase in revenue. Plus
with the reduced cost of maintaining a
lower profile file management system,
profit margin will also see an increase.
The quicker turnaround time and
improved accuracy will increase customer
satisfaction.
Improving operations will
lower the time taken to
handle request for data entry
or retrieval. In the interest of
making a more effective
operation for Husky Air,
computerizing their data
storage will remove the need
to physically organize data.
Database software like SQL
Server and MySQL are
designed to collect and
manage data on behalf of the
user, freeing up their time.
By implementing a pilot
supply database it would be
possible to increase
productivity by at least 50%.
Once the data is added to the
database and set up then it
will be possible for the
workers to be trained to take
advantage of the system and
begin to feel the beneficial
effects of the system at least 1
to 2 months after its
implementation.

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IT Quality Management Plan

a. Team’s Philosophy:

ETS is a company that strives for customer satisfaction and making sure that we provide quality products to our customers. The system
will be tested and tested again until all possible bugs are worked out and ETS will remain responsible for maintaining and updating the
system as needed. Husk Air's satisfaction is 100% guaranteed.

b. Quality Based Metrics:

• Availability - A measure of time taken to get

Process equipment.
• Human Defect - A measure of time lost for human
error.

• Life Defect - Amount of time before the system

Product needs an upgrade.

• Usability Measure - The amount of people that
found the training sufficient.

• Schedule Defect - How much time over schedule the

Project project is.

• Cost Defect - Amount of money over cost the project
is.

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c. Verification activities:
 Once the database is implemented it will go through a process of 3 reviews.
 First it will go through a technical review to make sure that the system will conform to all the specified requirements needed for
Husky Air.
 Second it will go through a business review to make sure that the system meets the required functionality as specified in the
projects scope. All deliverables will be checked to make sure they are complete, provide required information for the next phase
and conform to the methodology of the project.
 Third the project will go through a management review where the projects progress will be compared against the baseline
project plan.

d. Validation Activities:
 To ensure the quality of the project it will go through a series of tests as well.
 The first test will be a Unit test in which the system will be tested to make sure specific functions of the system work as planned.
 Next it will go through an integration test.
 Next it will go through a an Acceptance test where the system will be tested to see if it satisfies the customers scope and that
the system can perform all the tasks expected of the customer.

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