SMU MBA WINTER 2015 -2016

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Drive
Winter 2015
Program
MBA (SEM 3)
Subject code & name
QM0021: STATISTICAL PROCESS CONTROL

Qus:1 Write short notes on:

(a) Process management
(b) Types of data
Answer:
Short notes on process management:
Process management can be defined as a tool for managing the different activities of a process in
order to achieve the business objectives. These activities include, designing the process,
measuring the process, monitoring the process, and taking corrective actions when the results are
not in accordance with the

Qus:2 What is process capability? Define process capability index. Explain Cp index and
Cpk Index.

Meaning of process capability

Definition of process capability index
Explanation of Cp index and Cpk index

Answer:
Meaning of process capability:
Process capability is defined as the capability of a process which is able to achieve the objective
for which it exists within the constraints or the limits. In other words, it is defined as how likely a
product is going to meet its

Qus:3 What is mean and median? How do you calculate mean and median? Calculate
the mean and median of the following data: 54, 56, 23, 65, 34, 71, 56, 39.

Meaning of mean and median

Mention the formula to calculate mean and median
Calculation of mean and median of the given data

Answer:
Meaning of mean and median:
Mean:
The mean, also known as average, is a numeric figure obtained by dividing the sum of the
observations by the total number of observations taken.
Median:
Median of data divides the entire data into two equal halves when the data has been arranged in
either increasing order or
Qus:4 What are the properties of probability? Explain about normal distribution in
brief.

Properties of probability
Meaning of normal distribution
Characteristics of normal distribution

Answer:
Properties of probability:
The probability of one event is determined by using the probabilities of other events. An
organisation can determine the likelihood of an event by keeping in mind the properties of
probability. The

Qus:5 Define hypothesis testing. Explain null hypotheses and alternative hypothesis.

Definition of hypothesis testing

Explanation of null hypothesis and alternative hypothesis

Answer:
Definition of hypothesis testing:
Hypothesis testing as a process of resolving problems or deriving information from the given
data in order to conduct crucial business decisions. It is a logical method of accepting and
validating business decisions. In hypothesis testing, two types of hypothesis are utilised. One is
the null

Qus:6 What is a control chart? What are the various control charts for attributes? Explain
p chart in detail.

Meaning of control chart

List the various control charts for attributes
Explanation of p chart

Answer:
Meaning of control chart:
A control chart is a tool used to determine whether the process under consideration is stable and
predictable or

SMU MBA WINTER 2015 -2016

Dear Students,
SMU MBA WINTER 2015-2016 Assignments are available. For Booking
,Kindly mail us on kvsude@gmail.com OR call us to +91 9995105420 or S M
S your Email ID us in the following Format On +91 9995105420 we will
reach back you with in 24H