Professional Documents
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WARNING:
CAUTION:
IMPORTANT SAFEGUARD
All lead-free products offered by the company comply with the requirements of the European law of
the Restriction of Hazardous Substances (RoHS) directive, which means our manufacturing processes
and products are strictly lead-free and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be
collected separately at the products end-of-life. This applies to your product and any peripherals
marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact
your local dealer for procedures for recycling this equipment.
DISCLAIMER
We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability
or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change
without notice.
RECOMMENDATIONS
TRADEMARK ACKNOWLEDGEMENTS
Internet Explorer, Microsoft & Windows are registered trademarks of Microsoft Corporation.
Apple, iPhone, iPad and iTunes are registered trademarks of Apple Computer, Inc.
Support:
www.storageoptions.com/support/
Warranty:
www.storageoptions.com/warranty/
TABLE OF CONTENTS
QUICK START GUIDE
1.1 Basic Connectivity
1.2 Wall Mounting A Camera
1.3 Power Connection Diagram
OVERVIEW
6
6
7
8
9
9
9
10
PACKAGE CONTENTS
10
SYSTEM CONNECTION
11
BASIC OPERATION
6.1 Front Panel
6.2 Rear Panel
6.3 Remote Control
6.4 Mouse Control
6.5 Using The Sub Menu
6.6 Power On / Off
6.7 Pass Codes
6.8 Format The Hard Disk Drive
6.9 System Login
6.10 Playback
6.11 On-screen Playback Controls
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25
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50
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SOFTWARE CD
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REMOTE ACCESS
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TROUBLESHOOTING
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PRODUCT SPECIFICATION
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NOTE
You must select the correct input on your monitor / television to view the DVR system. Refer to its
manual for instructions on how to do this.
CAUTION
The 1-8 power splitter is designed for use ONLY with Storage Options cameras! DO NOT attempt to
connect other brands as this may present a risk of fire!
Each Storage Options CCTV camera (sold separately) also comes with its own mains adapter should you wish to plug
them all in separately, or in different locations.
To connect to mains power:
1. Connect each of the 8 cables to the power sockets on up to 8 Storage Options cameras.
2. Connect the DVR mains adapter to the DC 12V socket on the DVR rear panel.
3. Connect the mains adapters to suitable 3-pin mains sockets.
OVERVIEW
2.1 SYSTEM OVERVIEW
Storage Options presents a complete CCTV solution for home or office security, featuring up to eight high-quality
cameras, internal HDD, easy setup and configuration, alarm triggers, and network connectivity.
HDD
Capacity
500GB
100
50
33
25
20
17
14
13
1TB
200
100
66
50
40
33
29
25
2TB
400
200
132
100
80
67
57
50
* All values are approximate. Actual results may vary according to recording conditions.
NOTE
TIP
CAUTION
Unless otherwise stated, all functionality described in this manual is performed using the USB mouse.
PACKAGE CONTENTS
Check the contents of your DVR package against this checklist. If anything is missing or damaged, please do not use
the system, and inform your supplier as soon as possible.
DVR
Remote control
Mouse
Software CD
Instruction Manual
10
SYSTEM CONNECTION
5.1 CONNECTIVITY DIAGRAM
Refer to the following diagram for how to connect the DVR system.
Refer to section 1.3 Power Connection Diagram (page 8) for more information on connecting to a mains socket.
11
BASIC OPERATION
6.1 FRONT PANEL
1. POWER: Press to turn the system on / off (ensure the rear panel ON/OFF switch is in the on position).
2. IR SENSOR: IR receiver for the remote control. Do not cover.
3. LED INDICATORS: Shows status of HDD activity, recording, alarm, network and power.
LABEL
COLOUR
DESCRIPTION
HDD
ORANGE
REC
RED
ALM
RED
FULL
RED
NET
GREEN
4. CHANNEL NUMBERS / PLAYBACK: Press buttons 1-8 to view the selected channel in full-screen.
5. MENU / EXIT: Press to open / close the main menu.
6. NAVIGATION / OK: Press the navigation buttons (, , , ) to highlight menu options. Press OK to
confirm selections.
7. USB: Connect a USB flash drive to the top port (labelled USB 2.0) for data backup and firmware upgrades.
Connect a USB mouse to the bottom port (labelled USB MOUSE) for mouse control of the system.
12
REFERENCE
PHYSICAL CONNECTOR
POWER input
RJ45
VGA output
Video output
Alarm input
Alarm output
RS485
6
Audio input
Audio output
Video input
DESCRIPTION
DC 12V / 3A
Connect to a computer network
13
BUTTON
DESCRIPTION
STANDBY
LOGIN / LOCK
NUMBERS
TIP
14
MENU
PTZ
EXIT
NAVIGATION / OK
+/
10
RECORD
11
STOP
12
EXTRA
N/A
13
PLAYBACK CONTROL
When using the remote control to enter password and camera titles, select the field using the navigation
buttons, press ENTER, and then press the number buttons. Press Menu to confirm.
NOTE
Unless otherwise stated, all system functions described in this manual are achieved through mouse input.
Connect the mouse to the lower USB port located on the front panel (labelled USB MOUSE).
Left Button:
Right Button:
Scroll Wheel:
KEYLOCK:
CHN SWITCH:
VIDEO SEARCH:
PTZ:
MUTE:
MANUAL REC:
STOP REC:
ROTATION:
Video rotation
STANDBY:
15
NOTE
If no HDD is installed, or the HDD is not formatted, a red H symbol will be displayed on screen.
NOTE
16
If pass codes are enabled on the system, you need to select your Device ID and enter the 6-digit numerical
pass code to open the main menu.
6.10 PLAYBACK
The Search Menu can be used to view previously recorded footage.
To begin playback:
1. Right-click anywhere on screen and select VIDEO SEARCH from the sub menu.
NOTE
When the Search Menu is first opened, it displays the current month and date.
2. Click PLAY to begin playback of the last minute of recorded video (quick search).
OR
Under CHN select a specific channel or select ALL.
3. Under DATE, enter a date using the virtual keyboard (mouse only).
4. Click SEARCH. Alarm / motion detected events will appear as red. Normal recordings will appear as green.
5. Click a date in the month grid to search for video files.
6. Click a time block in the Hour Grid to view the video. Playback will begin.
NOTE
7. Move the mouse to display the on-screen playback controls. You can also use the playback control buttons
on the remote control or system front panel.
6.11 ON-SCREEN PLAYBACK CONTROLS
To use on-screen playback controls:
1. Click the VCR-like controls to play, pause, fast forward, rewind, and
slow playback.
2. Drag the slider to adjust the volume (requires audio-capable
camera, not included). Select the box to mute audio.
3. Click X to quit playback and return to the Search menu.
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7.2 SEARCH
Use this function to search for and play back previously recorded video on the DVR system. When the Search menu
is opened for the first time, it will display the current date and time.
To perform a quick search, simply open the SEARCH menu and click PLAY. The last 60 seconds of recorded playback
will begin.
To perform a date and time search:
1. Under CHN, select individual channels or select ALL.
2. Under DATE, enter a desired date using the virtual keyboard, then click SEARCH. The system will search for
any related recordings.
3. Under RECORD STATE, the system shows recorded events in a month grid and an hour grid. The selected
day of the month will be outlined in red.
GREEN = normal recording
RED = alarm recording (both alarm & motion events)
4. Select a date in the month grid to view recorded video files for that date in the hour grid.
5. During playback, use the onscreen controls or the playback buttons on the remote control / front panel to
control video transport.
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FIRST:
PRE:
NEXT:
LAST:
ALL:
OTHER:
BACKUP:
After selecting a file(s), click BACKUP to begin copying the data to a USB flash drive
(not included).
EXIT:
7.4 BACKUP
Use the File List sub menu to find recorded video on your system and copy it to a USB flash drive (not included).
NOTE
The system is compatible with most major brands of USB flash drives, with capacities from 256MB to 4GB.
2. Open the Search menu and search for recorded data on the system.
3. Click FILE LIST.
4. Click the "BAK" box next to a file name to mark it for backup. Select multiple files if needed. Click ALL to
select all files. Click OTHER to invert the current file selection.
TIP
The size of each file is shown in the File List menu. Use this to help you choose a USB flash drive large
enough to hold all the files you wish to back up.
5. Click BACKUP from the side panel to immediately begin copying the selected files to the USB flash drive.
Backup progress appears in the status window.
CAUTION
DO NOT remove the USB flash drive during backup doing so may damage it or cause file corruption.
When there is not enough free space on the USB flash drive, the system will prompt Space not enough.
If this event occurs, please replace the USB flash drive with another that has adequate free space.
You can remove the USB flash drive when the backup is finished.
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NOTE
Audio capable cameras (not included) are required for audio recording.
PAL
NTSC
NOTE
Resolution:
Frame rate (FPS):
Resolution:
Frame rate (FPS):
CIF
HD1
D1
352 x 288
704 x 288
704 x 576
25
25
25
352 x 240
704 x 240
704 x 480
30
30
30
This DVR supports 2 channel D1 plus 6 channel CIF, or 8 channel HD1 recording.
It does not support 8 channel D1 recording.
3. Under BITRATE, select Low, Medium or High, in Kilobits per second (Kbps).
LOW
MEDIUM
HIGH
CIF
384 Kbps
512 Kbps
768 Kbps
HD1
512 Kbps
768 Kbps
1024 Kbps
D1
896 Kbps
1024 Kbps
1280 Kbps
(continued...)
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TIP
Instead of recording video data as one large file, this setting tells the system to divide the data into blocks
of 15, 30, 45, or 60 minutes. This makes it much easier to search through and / or back up recorded data.
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The Schedule Grid shows the days of the week and hours 0-23. You can set alarm recording (red), general recording
(green) or no recording (blue) to each time block of each day.
To set a recording schedule:
1. Open the Main Menu and click RECORD.
2. Under REC MODE, select TIMER RECORD.
3. Click SCHEDULE. The Schedule menu will open.
4. Under CHANNEL, select a specific channel(s) or select ALL.
5. Below the grid, click either ALARM (red), GENERAL (green), or NO RECORD (blue) and then click a time block
on the desired day.
6. Use the FROM / TO drop-down menus to copy the schedule of one day to another.
e.g. If you want your schedule for Monday to be the same on Wednesday: under FROM select MON, under
TO select WED, and then click COPY.
7. Click SAVE.
8. Click EXIT in each menu until all windows are closed.
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HDD STATUS:
SIZE:
FREE SPACE:
The space (in Gigabytes, GB) remaining on the systems internal HDD.
AVAILABLE TIME:
OVERWRITE:
If enabled, the system will record over the oldest video data once the
HDD is full.
If disabled, recording will stop once the HDD is full and the FULL LED
will light up on the systems front panel.
HDD FORMAT:
U DISK FORMAT:
CAUTION
NOTE
Formatting the HDD / USB flash drive will erase all data! Once erased, the data cannot be restored,
so be completely sure you have backed up any important data before formatting.
Failure to format the USB flash drive may result in improper functionality.
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Language
Date / Time
Password
Display
Video / Audio
Exit
7.9 LANGUAGE
To change the system language:
1. From the drop-down menu select ENGLISH or CHINESE
2. Click APPLY, then click CLOSE in the confirmation window.
NOTE
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The DVR will restart when you finish system language setup.
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7.12 PASSWORD
The password page allows configuration of up to 6 accounts (1 admin, 5 normal users).
The DEVICE ID is a unique numerical identifier (in the case that multiple DVRs are being used in one location).
For each user, the following settings are available:
1. USER NAME: Enter the users name in this field.
2. LEVEL: Choose either ADMIN or NORMAL.
ADMIN:
NORMAL:
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Here it is possible to choose what the selected user has access to.
NOTE
This page can only be adjusted by an admin account. Users can see but not change their permissions.
NEXT:
ALL:
CLEAN:
APPLY:
EXIT:
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7.14 DISPLAY
Use the display setup menu to customise channel names, show / hide the date and time in live view and playback
modes, and enable / disable preview channels.
NAME:
Enter a new title for the selected channel using the virtual keyboard.
POSITION:
COLOR:
PREVIEW:
PREVIEW TIME:
Select ON / OFF to show or hide the date and time during live view.
RECORD TIME:
Select ON / OFF to show or hide the date and time during playback.
DEFAULT:
APPLY:
EXIT:
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7.15 PREVIEW
Preview channels can be very useful if your display monitor is in public view.
1. Choose a channel you wish to conceal. Under PREVIEW, select OFF.
2. Click APPLY to save changes. The selected channel will turn black (but what the camera sees will still record).
3. Click CLOSE in the confirmation window, then click EXIT in remaining menus until they are all closed.
7.16 VIDEO / AUDIO
This page allows changes to the VGA output resolution and video system used by the DVR.
TIP
Generally, PAL is used in the UK, France and Hong Kong, whereas NTSC is used in America and other
territories. If you are unsure of the correct setting, leave it at the default.
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Alarm
Info
Motion Detection (MD)
Mobile
System
Pan Tilt Zoom (PTZ)
Network
8.2 ALARM
The Alarm menu can be used to configure alarm and e-mail settings.
External alarm devices must be connected to the alarm block on the rear panel of the DVR in order to use
the I/O alarms of the system.
NOTE
TIP
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NOTE
SSL deals with encryption. Only advanced users should enable this option.
3. Under SMTP PORT, enter the SMTP port of your e-mail server.
4. Under SMTP, enter the SMTP address of your e-mail server (e.g. smtp.mail.com).
5. Under SEND EMAIL, enter your e-mail address (e.g. user@mail.com).
6. Under SEND PW, enter the password associated with the previously entered e-mail address.
7. Under RECV EMAIL, enter the e-mail address that you wish to receive the e-mail notification.
8. Click APPLY, then click CLOSE in the confirmation window.
9. Click EXIT to close the menu.
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8.6 MOBILE
It is possible to view footage from the DVR on your smart phone.
TIP
When using the mobile viewer application MEye, please ensure that the Mobile Port setting matches
the port number on this page.
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8.7 SYSTEM
Use the System menu to update system firmware and set an automatic system reset schedule.
To enable auto-reset:
1. Under AUTO RESET, select ON. The Settings option will appear.
2. Under SETTINGS, select EVERY DAY, EVERY WEEK or EVERY MONTH. The Date drop-down menu will appear.
3. Select the date for auto-reset from the drop-down menu.
4. Enter the time for auto-reset using the virtual keyboard (mouse only).
5. Click APPLY to save changes, then click CLOSE in the confirmation window.
To restore factory settings:
1. Click DEFAULT SETTINGS.
2. Click OK on the prompt.
NOTE
When restoring factory settings, recorded video on the HDD will not be erased.
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NOTE
Consult the instruction manual of your PTZ camera for information about your camera, including protocol
and baud rate.
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8.12 NETWORK
Use the Network Setup menu to configure network and DNS settings.
NOTE
TIP
2. If you selected PPPoE in step 1, enter your PPPoE user name and password in the respective fields using the
virtual keyboard.
3. If you selected STATIC in step 1, enter a valid IP address, subnet mask, and gateway in the respective fields
using the virtual keyboard.
4. If necessary, change the Media and Web ports.
5. Click APPLY to save changes. Click CLOSE in the confirmation window.
6. Click EXIT on all other open configuration windows. The system will restart automatically.
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8.13 DDNS
A DDNS account allows you to set up a web site address that points back to your local network. A Web site address
is easier to remember than a WAN IP.
NOTE
You must register an account with a DDNS service provider prior to configuring DDNS settings on the DVR.
Visit http://www.dyndns.com to register a free account.
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8.14 UPNP
The UPnP Forum is an industry initiative designed to enable simple and robust connectivity among consumer
electronics, intelligent appliances and mobile devices from many different vendors. As a group, they are dedicated
to making the connected home and lifestyle mainstream experiences for consumers.
To configure UPnP settings:
1. Enable UPnP in your router (refer to your routers instruction manual for information on how to do this).
2. On the DVR, open the Main Menu and click ADVANCE.
3. Click NETWORK.
4. Under UPNP, select OPEN.
5. Click APPLY to save changes, then click OK on the confirmation window.
6. Using a remote computer, (i.e. not connected to the same network) open Internet Explorer browser.
NOTE
If using Internet Explorer 9 Web browser, it may be necessary to enable compatibility mode.
7. In the address bar, enter your routers WAN IP address, followed by a colon (:), then the WEB PORT.
(e.g. http://xxx.xxx.xxx.xxx:81)
TIP
It is recommended to change the WEB PORT to something other than 80 (e.g. 81).
8. Enter your system admin password and select INTERNET, then click LOGIN.
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Open Internet Explorer and type the DVRs IP address into the address bar, then press Enter to load the page. On
first use, you will be prompted to install ActiveX controls. Please follow on-screen instructions and if you are given
the option to block or allow any controls, please allow them.
To ensure stable use of these functions, it is recommended to only use the following operating systems and
browsers:
SUPPORTED OPERATING SYSTEMS
Windows XP
Internet Explorer 6
Windows Vista
Internet Explorer 7
Windows 7
Internet Explorer 8
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NOTE
The DVR must be connected to your local or wide area network before attempting remote access.
3. In the warning box, click Install. The login page will appear.
NOTE
If you have enabled passwords on the DVR, enter the USER or ADMIN password. However, only the
ADMIN can change settings and options on the system.
5. Select LAN or INTERNET from the drop-down menu and click LOGIN.
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REFERENCE
ITEM
Modes
Main Screen
Time Stamp
Channel
PTZ Control
Functions
Display Modes
Volume / Mute
DESCRIPTION
Choose from LIVE (default view), REPLAY and SETUP.
* Audio capable cameras (not included) are required for audio listening and recording.
45
3. Click
4. Click
to start / stop manual recording to your computer on ALL channels. For more details see section
9.4 Recording below.
5. Select a channel (the current channel is outlined in red) and then click the audio bars to increase / decrease
listen-in volume. Click the speaker icon to mute / unmute sound.
NOTE
9.4 RECORDING
You can record video directly to your PC using the remote surveillance software.
To record video to your PC:
TIP
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to take a screenshot.
3. Click OK in the confirmation window. Screen captures are saved as BMP files to C:\DVR\ by default.
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9.8 PLAYBACK
Use the Replay menu to search and play back recorded video on the system.
NOTE
Normal recording is indicated by a clock icon; alarm recording (alarm, loss, and motion events) are
indicated by an exclamation mark icon.
3. Double-click a file from the File List to play back the file in the main screen. The icon in the file list will
change to . You may control playback using the buttons at the bottom of the main screen.
PAUSE
STOP
Stop playback.
F.F.
SLOW
NEXT FRAME
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DESCRIPTION
9.9 SEARCH
Use the calendar and drop-down menus to search for recorded video on your system.
1. Click < or > to change the month on the calendar. Dates with recorded video data will
appear in bold.
2. Click the date. Recorded video files will populate the File List.
3. From the Channel drop-down menu, select a specific channel or select ALL CHANNEL and
then click SEARCH.
4. From the Type drop-down menu, select COMMON (normal recording), ALARM, or ALL
TYPE and then click SEARCH.
5. Double-click the file from the File List to playback the file in the main screen.
NOTE
If you play back a file, you must wait for the file to load before attempting to back it up, otherwise you
may receive an error message.
4. When backup is complete, click OK in the confirmation window. This window will show the save path of the
backup file.
TIP
Backup files are saved as .264 files. Use the Player software included on the software CD to play these
video files.
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NOTE
If the Main Menu is open on the DVR system, you will not be able to make changes to settings from a Web
browser.
RECORD
ALARM
PTZ
NETWORK
SETTING
MAINTENANCE
HOST INFO
9.12 RECORD
Click RECORD to access the setup interface and check or change settings in a similar manner to using the Graphical
User Interface (GUI) on the DVR.
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9.14 PTZ
Click PTZ to access the setup interface and check or change settings in a similar manner to using the DVRs GUI.
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9.15 NETWORK
Click NETWORK to access the setup interface and check or change settings in a similar manner to using the DVRs
GUI.
9.16 SETTING
Click SETTING to access the setup interface and check or change settings in a similar manner to using the DVRs GUI.
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9.17 MAINTENANCE
Click MAINTENANCE to access the system configuration interface. Here you can remotely reboot the DVR, format
its HDD, or upgrade the systems firmware.
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SOFTWARE CD
A CD featuring bonus software, manuals and apps has been included with the system. Place the disc in a CD / DVD
or Blu-ray drive on your Windows computer and open My Computer.
Here you can browse the disc contents:
NOTE
Playback software can be used to view .264 recordings that have been backed up from the DVR to
your computer. To convert these files to AVI format for use in other video playback software, please use
the conversion tool included with Playback.
Please be advised, third party mobile phone apps are provided as a convenience only, and Storage Options cannot
provide support on their functionality.
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REMOTE ACCESS
To access this product from a remote location (i.e. outside your current network), your Internet router will need to
have port forwarding rules in place. This will allow traffic from the Internet to pass through the routers firewall and
to your Storage Options system. The default ports for this product are listed here:
TIP
PROTOCOL
TYPE
HTTP (Web)
TCP
Media
9000
TCP
Mobile
100
TCP
Port 80 is used by default on your local network for ease of access. For more secure remote access, we
recommend changing port 80 on your device to a different number (such as 81 or 82), then creating the
port forwarding rule to match.
To correctly configure remote access to your new product, we recommend you follow the Storage Options Remote
Access Guide, which is available as a downloadable PDF from http://www.storageoptions.com/support/.
The guide covers the network setup and port forwarding process, including in-depth
instructions on the following:
Connecting equipment
Finding your routers LAN and Internet IP addresses
Setting up your Storage Options system
Using the Ping tool to test configuration
Viewing your device in Internet Explorer
Configuring port forwarding
Configuring mobile devices (e.g. mobile phone)
Static / dynamic WAN IP addresses and configuring a DDNS account
We also recommend you take a look at http://www.portforward.com. This website is a very useful resource for full
step-by-step port forwarding guides that cover the vast majority of available routers.
NOTE
It is not possible to cover the huge amount of routers, and how to set up port forwarding on each, in this
manual. Remote access is an advanced networking practice. If you are unsure how to set up port
forwarding on your router, consult its instruction manual or contact your Internet Service Provider.
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CAUTION
When working with electrostatic sensitive devices such as a Hard Disk Drive (HDD) or DVR unit, make
sure you use a static-free workstation. Any electrostatic energy coming in contact with the hard disk
or DVR can damage it permanently.
1. Remove the 7 screws (1 each side, 5 rear) which hold the cover in place, then slide it off. With the front
panel facing you, the HDD mounts to the left of the chassis. There are 4 screw holes to mount the HDD.
2. Align the HDD with the mount points (circled in red above) and secure in place using 4 screws (provided)
through the underside of the chassis.
CAUTION
SATA and POWER cables are designed to fit only one way. Do not force them into place or you may
damage the HDD.
4. Replace the cover and secure it in place using the 7 screws removed in step 1.
5. You must format (prepare) the HDD before it can be used for recording.
See section 7.7 HDD Management (page 25) for more information.
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TROUBLESHOOTING
If a solution to your problem is not listed below, please call our technical support team (see below).
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
This is normal.
Remove the housing and check that the cables are firmly
connected.
Open the housing and install a 3.5 SATA HDD (up to 2TB).
Support:
www.storageoptions.com/support/
Warranty:
www.storageoptions.com/warranty/
57
PRODUCT SPECIFICATION
Digital Video Recorder (DVR)
Video Compression:
H.264
Audio Compression:
ADPCM
Video Input:
8 channel (BNC)
Video Output:
1 channel (BNC)
Audio Input:
8 channel (phono)
Audio Output:
1 channel (phono)
Resolution:
PAL: 25fps
NTSC: 30fps
VGA Interface:
1 channel (D-Sub)
800 x 600, 1024 x 768, 1280 x 1024, 1366 x 768, 1440 x 900
Alarm Input:
8 channel
Alarm Output:
1 output
Network:
Ethernet (10/100Mbps)
Monitoring Methods:
Control:
Backup:
HDD:
1 bay, up to 2TB
Security Feature:
Power Supply:
DC 12V input
Operating Temperature:
Humidity:
< 90%
Device Dimensions:
Weight:
58
NOTES
59
60