Professional Documents
Culture Documents
EDUCATION
SKILLS
Legal Software Programs – PCLaw, Fast Company & Automated Civil Litigation (ACL).
Legal Research – CanLii, Westlaw & e-laws.
Legal Courses – Corporate, Contracts, Small Claims, Landlord and Tenant, Civil, Tort,
Employment, Criminal, Highway Traffic Act, Provincial Offences Act, Debtor and Creditor.
Excellent legal research and writing skills.
Experienced with Windows NT and 2000 Server, Microsoft Word, Excel, Power Point, Access,
Simply Accounting, Quick Books, Navision, Adobe Photoshop, Adobe Image Ready and various
other web development software.
Typing speed of 60 WPM.
25 years of customer service experience.
EXPERIENCE
General Manager
Grey Fort Quilts & White Oleander
St. Jacobs and Stratford Ontario CANADA
May 2000-June 2008
Implemented and maintained the company’s computer network and Point of Sale system,
which enhanced inventory tracking, sales analysis, and maintained our vendor files.
Administrative duties included purchasing, data entry, bank reconciliation, accounts payable
& payroll.
Fulfilled legal requirements of WSIB claims, corporate tax, PST & GST remittances & Record
of Employments.
Hired, trained and scheduled all retail and manufacturing staff.
Allen Young
(519) 772-8294
Negotiated with vendors to determine the best prices and effectively expedite delivery of
goods.
Produced daily purchase orders and tracked back-orders from our 100+ suppliers.
Submitted damage claim reports to vendors.
Ensured financial credits were received. Matched purchase orders, packing slips and invoices.
Researched and purchased new products online and through the CGTA trade shows.
Organized large multi-company orders to be received in the most efficient manner.
Designed and marketed the corporate website: www.GreyFortQuilts.com
Possess extensive and advanced knowledge of Excel, Word, Outlook, Access and PowerPoint.
Sales Representative
Grey Fort Quilts
St. Jacobs Ontario CANADA
Oct 1984 – May 2000
Demonstrated superior customer service and selling techniques to a vast array of tourists
from many different countries.
Initiated custom orders for intricate handmade quilts to be shipped worldwide.
Completed opening and closing of cash drawer and daily sales journal.
Attended frequent training sessions of new products and fabrics.
Restocked merchandise to coincide with set displays.