VINCEN MATHAI ARIVANNOOR

F902, Cosmos Society, Pune-411013, Maharashtra, India+91-7875639808vincen.mathai@outlook.com

EXPERIENCE
Mphasis Ltd. Pune, India
A 1 billion $ company, which is owned by HP, specializing in IT services for companies in financial services,
telecom, logistics, and technology industries, with more than 45,000 employees
based across 10
countries.Started my job with a position that was a level higher than my contemporaries.
SoftwareEngineer Trainee(level 1)June11-August11
Software Engineer(level 3)Sept11-Dec14
Senior Software Engineer(level 4)

January15-Present

Job highlights and achievements

Assigned the role of doing quality supervision of the tasks handled by the 5 new HP members based in
Bangalore after impressing the superiors with my skills and successes in the account.
Helped to create a procedure that reduced miscellaneous delays in processing of transactions, bringing
down the lead time by 1.5 days; received commendationfrom client CIO after presenting the innovation.
Maintained personally a minimum of 95% fulfillmentof service delivery performance indicators, without
causing any major violation of service level agreement; actively advised the team making sure that 90%
fulfillment of performance indicators was met.
Mentored 2 Mphasis employees and 6 HP employees, imparting knowledge and experience in solving
customer issues and global interactions.
Found and scrutinized the major cause of the contract violations made by the team;advocated change in
process to higher-ups, reducing no. of violations by 40%.
Collated technical details of various HP and client teams and trained my team in using thoseto
streamlinecommunications,reducing interactionsby 30% that allowed for quicker implementationof solutions.
.
Received recently the highest annual appraisal rating, which is given to top 10% of the employees, for
exceptional contribution to the projects and company that went beyond the scope of work.
Analyzed proactively the 6 hour delay in a highly prioritized flow of tax transactions to and from Sabrix Co.,
establishing the root cause after discussing with all involved HP teams.
Represented my team to carry out inter-departmental upgrade of European and South American supply
chain by coordinating with 10 HP and external vendor teams.
Created the process and guidelines that were used to assign tasks to members of the team, bringing
accountability to the team when there were none before.
Project Responsibilities:
SKF Global HP project
Worked in ateam, which is based atoffices in India, Sweden and Brazil, providing solutions to issues seen in the
supply chain management system, which handles millions of transactions required for invoicing, shipping, billing,
pricing and taxes for various sales units, factories, warehouses and customer locations spread across 15
countries.Proactively solved all issues seen in the flow of transactions in a time bound manner, saving the
clientstens of thousands Euros annually.Built and deployed new services as per customers requirements.
Developed new transactions routes between many locations spread across 5 continents.Selected from among

my peers to conduct meetings and presentations for the clients.Managing the implementation of system
upgrades every weekend.
Westpac BankHP project
Fixed problems inthe mortgages and loans system,which handledcomplex calculations of interests and taxes,
valuation of securities and analyses of risks.Conducted regression testing on many software upgrades carried
out in the system, making sure no financial losses happen in bank production environment.

EDUCATION
NATIONAL INSTITUTE OF TECHNOLOGY -WARANGAL
Bachelorof Technology in Electronics and Communication July07-May11

Warangal, India

ADDITIONAL INFORMATION
EXTRACURRICULAR
Co-created and fully marketed the Annual Inter-university Model UN event, which was first among the
NITs in India.
Increased the no. of participants by 150% over 3 years and the funding by 100%;
the event became one of the 5 college events with special status and received
prestigious accreditation from UNInformation Centre.
Coordinated with 10 volunteers involved in logistics, marketing and event management.
Headed a team that won an ad marketing round.
Worked in the logistics team of the College Technical Fest in freshmen year.
Supervised a 3 member team to win the college literary and debating club event.
Electedpresident of my school, which has around 10000students, where I managed a team of 8
secretaries and 20 prefects running events and maintaining school order.
Won interschool quiz event in Qatar, appearing twice on Indian national TV representing the schools
quiz team.
Led aschool team of 11 delegates to the Georgetown International Model UN Conference, which was
attended by delegates from across 5 continents.
COMMUNITY INVOLVEMENT
Volunteering for the Good Samaritan , the CSR initiative at the company providing service to the
under-privileged around Pune.
Instructed engineeringstudents in developing the interpersonal skills required for publicspeaking,
debating and negotiationswhile coaching them for Model UN; this training also prepared them to handle
the rigors of interviewsand group discussions during recruitment season.
Involved in carrying out social work around the college town as a member of National Service Scheme
team.
OTHER
Fluent in English (TOEFL proficiency -99 percentile), Hindi and Malayalam;fond of writing on Quora.com where
my answers/posts received around 700K views since March 2015, and one of my answer was published on The
Independent; enjoy cooking Indian cuisineand experimenting with Mediterraneancooking; quizzing on
Worldhistory, geography and culture; appreciate debating on global current affair topics; take delight in hikingand
going on nature walks.