IELTS Information Sheet

The IELTS test is regularly administered by the British Council centres across Pakistan. For information about place availability,
test dates, Online Results and for general IELTS enquiries, please check our IELTS web page on our web site or speak to us on
our Toll Free Phone number 0800 22000 or send an email to:

info@britishcouncil.org.pk
A. Pre-test information

i) Registration

You may either download IELTS registration form by clicking the link given at the end of this information sheet or obtain it from
designated Standard Chartered Banks (SCB) - SCB banking details are available at the end of this sheet.

You must attach a clear photocopy of your valid national identity card OR passport (which you have mentioned on the form) and
two recent coloured passport size photographs with the IELTS application form. Please write your full name on the reverse of
each photograph. One photograph must be pasted securely with glue and the other attached using a paper clip to the IELTS
application form.

You must follow the procedure laid down in the Notice to IELTS Candidates attached to the application to ensure that your
application form is processed without delay.

Incomplete application forms will not be processed and candidates will be informed about the reasons for objection.

Important Notice

In line with advice from government immigration agencies, a change to the regulations relating to IELTS candidate
photographs will be implemented from 1 January 2010.

Candidates registering after 31 December 2009 must not wear glasses in the photographs they submit for IELTS
registration.

Legal Disclaimer Statement: “The British Council and the UK examining boards take all responsible steps to
provide continuity of services. We feel sure you will understand, however, that we cannot be held responsible for any
interruptions caused by circumstances beyond our control or any loss or damage or injury or death is caused to any
candidate at the examination venue during examination due to any act of terrorism or otherwise. If examinations or
their results are disrupted, cancelled or delayed, every effort will be made to resume normal service as soon as
possible. The British Council’s responsibility will be limited to the refund of the registration fee or re-testing at a later
stage.”

ii) Payments

Candidates residing in cities where there is a British Council office must deposit the IELTS test fee of Rs 10,000 in the designated
Standard Chartered Bank - banking details are available at the end of this sheet.

If you reside in a city which does not have a designated Standard Chartered Bank, you can make test fee payment through a
bank draft drawn in favour of the British Council office at which the IELTS application form is to be submitted. British Council
contact information is stated in the column 1 of the below British Council Bank Account table.

Please retain photocopies of the IELTS application form, stamped bank deposit /bank draft and courier despatch slip.

Note: Candidates must dispatch their complete registration forms to respective British Council Office within seven
working days after they deposit the fee into our bank account.

iii) Special Arrangements

Candidates requiring special arrangements due to temporary, permanent or long-term disability, such as hearing/sight
impairment, dyslexia or speech impediment; or short-term difficulties such as broken arm must give three months notice to
British Council Examinations Services so that the appropriate guidance and approval can be taken from the Special
Circumstances Unit at Cambridge ESOL.

The United Kingdom’s international organisation for educational and cultural relations. Registered in England as a charity.
iv) Retakes

From 1 May 2006 the policy on candidates re-taking IELTS has been amended. The restriction on re-taking IELTS within 90 days
has been removed and candidates will be able to repeat the test whenever they wish.

v) Acknowledgement

The British Council will forward an acknowledgement through email to candidates within 10 working days of receipt of an IELTS
application form.

vi) Venue Details

After the acknowledgement letter, IELTS Venue Letters are sent out to the candidates 4-7 days before the test. If candidates do
not receive this venue letter they must contact British Council before the test date. Please note that the Speaking interviews may
be conducted seven days before or after the written test.

vii) Test date extensions

Candidates may delay their test date, for which Rs.2, 500 will be charged as a test date extension fee. Extensions are allowed
once only and such requests will be entertained if they are received by Examinations Services at least five weeks (34 days)
before the opted test date.

Candidates who seek to cancel their registration or transfer test dates within the five-week period prior to the test date will only
receive a refund if they can satisfy the IELTS Administrator that their ability to sit the test has been affected by illness or serious
cause.

viii) Test Centre Transfer Request

Candidates are required to inform the Centre at which they initially registered at least 30 working days prior to the test date if
they may wish for their test Centre to be transferred, for which Rs 500 will be charged as administrative fee. Requests will be
processed on the availability of seats at the new Centre within Pakistan only. A confirmation of successful transfer of Centre
request will be communicated to you via Email.

ix) Refunds/Cancellation Policy

a) Candidates who elect to cancel their registration more than five weeks prior to the test date will receive
a refund. However a 25% administrative fee may be deducted at our discretion.

b) Refunds to candidates who lodge an overpaid test fee will only be considered -:
If the fee they have deposited is Rs1000 or more than the actual test fee.
Where the amount deposited is less than Rs1000 no refund will be possible due to the administrative
costs involved.

In such cases candidates should fill out a Request for Refund or Test Date Transfer Form – Page1
(http://www.britishcouncil.org/pakistan-exams-IELTS-refund-and-test-date-transfer-form1.pdf)
and send this along with the original yellow color bank deposit slip to British Council.

c) Candidates who elect to cancel their registration within the five week period will not receive a refund.
The exemption to this is if they can satisfy the IELTS Administrator at British Council that their ability to sit
for the test was affected by an illness or serious cause. Illness or serious cause is defined as -:

Serious illness- e.g. hospital admission or serious injury

Loss or bereavement- death of a close family member
Hardship/trauma – victim of crime, victim of a traffic accident
Military Service

In such cases candidates should fill out a Request for Refund or Test Date Transfer Form – Page 1
(http://www.britishcouncil.org/pakistan-exams-IELTS-refund-and-test-date-transfer-form1.pdf)
& Page 2 (http://www.britishcouncil.org/pakistan-exams-IELTS-refund-and-test-date-transfer-form2.pdf)
 and send this along with original bank deposit slip, and appropriate supporting documentation/evidence to
British Council.

Candidates must lodge an application for refund no later than 5 working days after the test day.
Incomplete forms will not be entertained and no exemption will be given in 5 working days regulation.

x) IELTS Specimen Pack and Handbook

The IELTS Specimen Material Pack includes a practice IELTS test with an answer key and a CD of the listening test. It assists
candidates to get some idea of their level and familiarise themselves with the format of the test.

The IELTS Specimen Material Pack is available from British Council Examinations Services for Rs 975/- . Please note that these
materials have been produced according to the University of Cambridge Local Examinations Syndicate (UCLES) Question Paper
Production cycle. Online practice material and the IELTS Handbook is available on the IELTS web site www.ielts.org

Candidates residing in cities where there is a British Council office can deposit the IELTS Specimen Material pack fee in the
respective British Council bank account. Outstation candidates can forward a bank draft drawn in favour of the nearest British
Council office. The British Council Examinations Services will send the IELTS Specimen pack to the candidate by courier on
receipt of a stamped bank deposit slip or a bank draft of the same amount within 3 working days of receipt of request.

B. Test day information

i) Timings

Candidates reporting time: 1215 hours (PST)

Test start time: 1300 hours (PST)

Candidates who arrive late (after 1300 hours) will not be admitted inside the examination hall.

Candidates must bring their original and valid computerised national identity card OR passport, British Council venue notice
letter, lead pencils, sharpener, erasers and blue/black ballpoint or pen.No other type of ID document is acceptable. Any
candidates without an original and valid ID document will not be allowed to take the test and will be marked absent on the test
date and will lose their full test fee.

Important Note * Candidates must bring the same ID document to the test as they quoted on their application form. Candidates
who fail to do this will not be allowed to take the test.

No result will be issued to candidates who are involved in impersonation and/or misconduct. A malpractice report will be circulated
to all IELTS centers worldwide.

ii) Feedback

We appreciate your comments and suggestions regarding our services. Please send an email to us on info@britishcouncil.org.pk

C. Post Test information

i) Test Results

Test results are announced on the 13th day after the written examinations. The original IELTS Test Report Form (TRF) is sent by
courier to candidates at the address entered on their IELTS application form. No enquiries regarding the declaration of the result
are entertained over the phone or by email.

Candidates are entitled to receive one original IELTS TRF only and no duplicate TRFs can be issued later to candidates.

ii) Free TRF Requests for any institution within one month of the test date

Five original TRFs can be despatched by the British Council free of charge through registered mail to the institutions mentioned
by the candidate in their application form or if a request is made with in one month of the test date.

However, if you would like us to send your TRFs through DHL, you must make an additional payment of Rs.1000 per TRF and
clearly mention on the form to which institute you would like us to send it through DHL.

ii) Additional TRF Requests for any institution after one month of the test date
Candidate requests for sending their TRFs to any institution after one month of the test date (within two years of the test
administration), will be charged an Extra TRF fee of Rs500 per TRF.

These TRFs will be despatched by the British Council free of charge through registered mail. However, if you would like us to
send your TRFs through DHL, you must make an additional payment of Rs.1000 per TRF.

iii) Validity

IELTS TRFs are valid for two years only.

iv) Enquiry on Results (Re-mark facility)

An Enquiry on Results - re-mark facility is available for a fee of PKR 8220/- payable to the respective British Council office.
Candidates wishing to request a re-mark of the results must complete the IELTS Enquiry on Results Form, which is available on
the British Council website. They must attach their original Test Report Form and payment bank deposit slip / bank draft with
this form.

A request of Enquiry on Results must reach British Council within 4 weeks of the receipt of the TRF. The remark of the
candidate's work is done by the British Council UK office and it normally takes 6-8 weeks for such a request to be processed.
Enquiry fees will only be refunded if a result is changed.

British Council Bank Account Details:

Candidates must fill out a British Council deposit slip, available at the banks mentioned below, when making payments. Please
write the purpose for which you are depositing the fee on the deposit slip. For example:

• If you are depositing the IELTS test fee, write IELTS test fee.
• If you are depositing the IELTS Specimen Material Pack fee, write IELTS Specimen Fee.
• If you are depositing the IELTS Enquiry on Results fee write IELTS EOR fee.
• If you are depositing the IELTS test date extension fee write IELTS Extension fee on the deposit slip

British Council
British Council office British Council Bank details
bank account no
Islamabad
Standard Chartered Bank
British Council
C/o “Please complete the ƒ Plot No. 19-A, Areej Plaza, F-7 Markaz
British High Commission paying in slips available at Islamabad, Pakistan
Diplomatic Enclave, Ramna 5, SCB.”
PO Box 1135, Islamabad, Pakistan ƒ 55 Haider Road, Rawalpindi Cantt. Rawalpindi,
Pakistan
Toll-free 0800-22000 Telephone 511 3453

Standard Chartered Bank

ƒ Ground Floor, Hamilton Court Complex, Block-7,

KDA Scheme-5, Clifton, Near Teen Talwar
roundabout, Karachi Telephone 021 530 6118,
530 6135

ƒ Snpa 16-A/1 K.C.H.S. Union Ltd. Hillpark,

Shaheed-e-Millat, Karachi. Telephone 021 454
Karachi
4900
British Council
ƒ DHA Phase VI, Plot No. 23-C, Lane II,
C/o
Shahbaz Commercial Area, Main Khayaban-e-
British Deputy High Commission
09-9014446-71 Hafiz, DHA-Phase-VI, Karachi.
Shahrah-e-Iran, Clifton
PO Box 13811, Karachi, Pakistan
ƒ FB Area I, Block -6 F.B Area Karachi
Toll-free 0800-22000
ƒ Gulshan Branch, University Rd, Gulshan-e- Iqbal
Karachi

ƒ 18-C, E-street, Main Zamzama Boulevard, Ph-V,

DHA, Karachi Telephone 35302153

ƒ World Trade Centre, 10 Khayaban – e – Roomi,

Clifton, near Boat Basin, Karachi
Telephone 35873651, 35873654
 Hyderabad

British Council Standard Chartered Bank

09-9014446-50
PO Box 13811, Karachi, Pakistan ƒ Indus Hotel Thandi Sadak, Hyderabad.
Telephone 022 2781 483
Toll-free 0800-22000

Standard Chartered Bank

Lahore
ƒ Tufail Road, Lahore Cantt.
British Council
Telephone 042 606 6000
65 Mozang Road, PO Box 88 09-9014446-74
Lahore 54650, Pakistan
ƒ Fb-4, Awami Complex, New Garden Town,
Lahore. Telephone 042 584 6628-9
Toll-free 0800-22000
Multan

British Council Standard Chartered Bank

C/o Ramada Hotel, 76 Abdali Road
09-9014446-74
ƒ Property No. 59/1 Ali Heights Abdali Road, Multan
Multan, Pakistan Telephone 061 451 3171, 451 3539

Toll-free 0800-22000
Peshawar

British Council Standard Chartered Bank

09-9014446-31
PO Box 1135, Islamabad, Pakistan ƒ 35 Shahrah –e- Quaid Azam, Peshawar Cantt
Telephone 091 5275504
Toll-free 0800-22000

Quetta

British Council Standard Chartered Bank

09-9014446-31
PO Box 13811, Karachi, Pakistan ƒ MA Jinnah Road, Quetta
Telephone 081 821 438, 822 126, 82 0460
Toll-free 0800-22000

Faisalabad

British Council
Standard Chartered Bank
C/o
09-9014446-31 ƒ Railway Road, Faisalabad
Serena Hotel P O Box 69
Telephone 041 634 680
Faisalabad, Pakistan

Toll-free 0800-22000

• The stamped bank deposit slip (Exams Copy) along with the required form and documents can either be dropped at the SCB
branch or sent by courier or registered mail to the appropriate British Council office. Candidates must retain photocopies of all
documents for their own reference.

• In case any bank deposit slips and/or required forms/documents are not delivered to the British Council, candidates would
resolve the issue directly with the respective SCB bank / courier or post office (as for any other postal/courier services),
based on their proof of posting. The British Council cannot be held liable for items lost in transit and, consequently, missed
deadlines for registrations.

IELTS Application Forms Drop-Box Mailing Service at

Standard Chartered Banks

To facilitate IELTS candidates registering for an IELTS test British Council Pakistan have reached an agreement with Standard
Chartered Bank (SCB) whereby Standard Chartered Bank will collect IELTS application forms and test fees and later deliver the
relevant documents to their local British Council office. This SCB drop-box mailing service is free of charge and it only applies to
candidates who register for an IELTS test with their local British Council office. It is not offered to candidates registering with
outstation British Council offices. For e.g. candidates residing in Multan cannot use this drop box mailing service if they want to
register for an IELTS test at Lahore. However, they can use this service for a Multan test date.

The Standard Chartered designated branches, which offer these drop-box mailing services are listed in the above table.

The Standard Chartered designated branches operate from 9.00 a.m. to 5.00 p.m. Monday to Saturday with a two hours and thirty
minutes Juma prayer break (12:30pm – 3:00pm) on Friday.
Ramzan-ul-Mubarak timings

From Monday to Thursday & Saturday: 09:00 am to 01:30 pm (without break)

Friday: 09:00 am to 12:30 pm (without break)

After the holy month of Ramzan-ul-Mubarak, the Branches timings will automatically be reverted to regular timings-.

We pride ourselves on providing a quality service and will take all reasonable steps to ensure that examinations take
place on time and are properly conducted. To help us do this, please ensure that you are familiar with the
arrangements and any relevant regulations concerning your examination. The British Council cannot be held
responsible for events or circumstances, which are outside its control, or for any error, fault or omission by an
examining board or any other third party.

Download the IELTS Application Form

(http://www.britishcouncil.org/pakistan-ielts-application-form-2.pdf)