FCA US LLC

Customer-Specific Requirements
for use with

PPAP, 4th Edition

and

Service PPAP, 1st Edition

Publication Date: March 26, 2015
Effective Date: March 26, 2015

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition

1. SCOPE
This document defines certain customer-specific requirements for organizations submitting
production and/or service part approvals to FCA US LLC in accordance with Production
Part Approval Process (PPAP), Fourth Edition, March, 2006. Unless superseded by specific
written direction from a FCA US LLC Purchasing & Supplier Quality (P&SQ) representative,
or by FCA US LLC Engineering drawing and specification requirements, the following
instructions apply.
Effective December 15, 2014, the legal name of Chrysler was changed from "Chrysler
Group LLC" to "FCA US LLC" to better reflect its status as a wholly-owned subsidiary of Fiat
Chrysler Automobiles NV. Accordingly, a mass change was made within this document to
use the new name. Other, previously published documents will eventually follow suit. In
the interim, all published references to "Chrysler" or "Chrysler Group LLC" applicable to
these customer-specific requirements shall be interpreted as applying to all of FCA US LLC
unless otherwise specified.

2. GENERAL REQUIREMENTS
2.1 Submission Levels

Organizations providing parts to a FCA US LLC Assembly plant shall follow the guidelines for
Submission Level 4, as defined below in 2.2 Submission to Customer.
Organizations providing certain designated parts to a FCA US LLC Component or
Powertrain plant shall follow the guidelines for Submission Level 2, or as otherwise specified
by the receiving plant.
In cases where FCA US LLC requires a bulk material submission, the organization shall
reference the bulk material section in the PPAP manual.

2.2 Submission to Customer

Organizations preparing a PPAP submission for PRODUCTION PARTS designated for use at
any FCA US LLC production facility shall complete and retain a PSW in accordance with
FCA US LLC requirements. The PSW shall be made available to FCA US LLC personnel
upon request.
Organizations providing material for FCA US LLC Pre-Series (PS) and subsequent
PILOT BUILDS shall also complete and retain a PSW utilizing the above directions.
Organizations shall complete and retain a PSW in accordance with table 3.2 in the PPAP
manual and in compliance with FCA US LLC Forever Requirements process.
PPAP submission shall be entered into the FCA US LLC Quality Management System
(CQMS) by the organization or designated FCA US LLC P&SQ representative as
detailed in the FCA US LLC Process Planning and Audit (PPA) manual (available via
the Reference section of the FCA Global Supplier Portal).

2.3 Checking Aids

Checking aids shall be submitted when required to perform dimensional inspection of the
part being submitted. Organizations shall contact their FCA US LLC Supplier Quality
Engineer (SQE) to determine if this requirement can be waived.
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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
2.4 Appearance Approval Report (AAR)
Organizations shall complete a FCA US LLC Appearance Approval Report if the design
records include any appearance features (e.g. Color, Grain, Finish, Appearance
Standards, or Mastering Standards). Prior to completion of the PSW, organizations shall
obtain a FCA US LLC Product Design Office approval signature on the AAR.
The latest FCA US LLC Appearance Approval Report Forms and Instructions are
available via the Reference section of the FCA Global Supplier Portal. Click on the
link Supplier Quality Manuals and Forms.
NOTE: Both Interior and Exterior parts are included in the AAR procedure.
Organizations providing Class A body exterior sheet metal shall follow FCA US
Manufacturing Quality Procedure MQGR-5705 for surface appearance review and
approval. For further details concerning the specific requirements of this review and
approval process, organizations shall contact their FCA US LLC SQE.

2.5 Interim Approval Authorization

The Interim Approval Authorization (IAA) is an official document approved by FCA US LLC
to allow interim approval and shipment of parts which do not fully meet all PPAP
requirements. In cases where interim approval is granted, the organization will receive
an approved IAA from FCA US LLC authorizing shipment for a limited time or a specified
quantity of parts.
After expiration of the specified time or quantity of parts authorized on the IAA, or once
parts meet all PPAP requirements, a complete PPAP submission is required to obtain a
status of Approved.

2.6 Third Party Laboratories

When requested by FCA US LLC, organizations are required to use an ISO/IEC 17025
accredited third party laboratory to verify dimensional and material/functional tests prior
to completion of a PSW.
NOTE: For organizations administered by Regional Sourcing Offices (RSOs), Third Party
Laboratory requirements will be as directed.
The third party laboratory shall be accredited by an organization recognized by FCA US
LLC to accredit to ISO/IEC 17025.

3. SERVICE-SPECIFIC REQUIREMENTS
This section identifies Service PPAP requirements for parts distributed through Mopar.
Additional information is provided to help organizations and Mopar personnel understand
the PPAP requirements for service parts. (Section information appearing in parentheses
after paragraph headers in this section directs the reader to the applicable section in
AIAG Service PPAP, 1st Edition manual).

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
3.1 Definitions
Accessory Parts or systems released by Mopar Product Development to enhance
vehicle appearance or provide additional vehicle functionality. Accessory parts are
purchased by the customer and may be installed on the vehicle at a dealership.
Essential Chemical Bulk material used in production vehicles and validated during
vehicle development which is packaged for service.
Marketing Chemicals Service materials developed for aftermarket applications.

Mopar E&O A process whereby an obsolete or extra assembly is disassembled into

usable service parts. The usable service parts are verified for conformance and
packaged as original equipment.
Performance A brand of parts sold by Mopar. These special parts or systems are sold to
the customer to enhance vehicle performance.
Rework An action taken on non-conforming product so that it will meet specification.
Remanufacture A formal process that salvages core material or used assemblies from
the field and restores them into usable product. Salvaged core is combined with new
parts, rework and repair to make a reliable assembly for resale. Remanufacturing
processes are subject to Process planning meetings and Process Audits.
Valueline A brand of maintenance service parts sold by Mopar as an alternative to
OEM replacement parts.

3.2 General (Section 1)

Service part PPAP documentation shall be submitted by the organization to
Mopar_PPAP@fcagroup.com for approval.
NOTE: If the organization has an approved production part, a separate warrant
submission is not required to provide service parts under the same FCA US part number.
Note: Marketing-related graphics and art work changes to the packaging labels do not
require a PPAP submission.

3.3 PPAP Requirements (Section 2.2)

The three-piece sample to be submitted to Mopar Supplier Quality must be from the
sample run. Exceptions to the three-piece minimum will occur when large stamping parts
or assemblies are involved. For exception requests or questions please contact Mopar
Supplier Quality at Mopar_PPAP@fcagroup.com.
Packaging approvals shall be completed through Mopar Package Engineering Website
https://ps.extra.chrysler.com/sites/mpe/Pages/What's%20New.aspx prior to PPAP
submission.

3.4 Design Record (Section 2.2.1)

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
Mopar Supplier Quality requires evidence of clear design records or drawings
accordance with AIAG Service PPAP - First Edition Section 2.2.1. Critical characteristics
and key dimensions are to be identifiable in the design record.

It an FCA US LLC Policy that Suppliers submit the approved drawing and or design record
at time of PPAP. For parts released by a change notice (CN); it is FCA US LLC policy that
Suppliers submit 2D and 3D CAD data/drawings to FCA US /Mopar Engineering for release
within an agreed upon Process Plan.
FCA US LLC CAD data for electronic module hardware identified in chart drawings shall
be kept separate from software revisions. Electronic module hardware changes require a
software part number cross-reference at the time of change.
Drawings, charts and electronic Service Bill of Material (SBOM) references are acceptable
evidence for bill of material of Service Kits and Packages.

3.5 Customer Engineering Approval (Section 2.2.3)

Accessory parts are released by Mopar Product Development using a cover sheet; an
Engineering and Quality checklist identifying PPAP requirements and responsibilities. A
blank cover sheet is supplied in the source package and can be obtained from Mopar
Product Development.

The Engineering portion of the cover sheet is required to be signed by the

Mopar Product Development Engineer and sent to the supplier when the
Engineering requirements are completed.

The supplier submits a copy of the signed/approved electronic copy (PDF) of the
cover sheet with the PPAP submission.

The Mopar Supplier Quality Engineer will document the approval on the cover
sheet in the PPAP approval process along with the warrant.

Accessory developed Instruction Sheets (I-Sheets) are subject to dealer service

validations performed by Mopar Quality Engineering prior to the PPAP submission.

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
3.6 Submission Level to Customer Levels of Evidence (Section 4.2)
Table 1 Service Parts

New Service
Part 2

Service Part is
also a
Production Part

Component of
a Production
Assembly with
a Production
PPAP

Third Party
Packages
(multiple
parts) 2

Chemicals for
Service

New part/ Initial

submission

Level 5

Production PPAP1

Level 1

Level 4

Level 4

Engineering Change
Change Notice (fit,
form, or function)

Level 3

Production PPAP1

Level 1

Level 4

Level 4

Safety Recall or
Customer
Satisfaction Notice

Level 5

Production PPAP1

Level 5

Level 4 - verify
components
individually2

Level 5

Technical Service
Bulletin (TSB),
Rapid response
Transmittal (RRT)

Level 3

Production

PPAP1

Level 3

Level 4 - verify
components
individually2

Level 4

Forever Requirement
submission (plant
move, line change)

Level 3

Production PPAP1

Level 1

Level 4

Level 4

Tool Refurbishment

Level 4

Production PPAP1

Level 1

Level 4

Level 4

Mopar E&O (salvage

or Rework)

Process &
Specification
approval
required from
Engineering

Process &
Specification
approval required
from Engineering

Process &
Specification
approval
required from
Engineering.

Process &
Specification
approval
required from
Engineering

Process &
Specification
approval
required from
Engineering

Software Change
(dealer flash )

Production
Certification1

Production
Certification 1

Production
Certification 1

Production
Certification1

NA

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
Table 1 Service Parts (continued)

Remanufactured
Part/Assembly

Accessory
Part/Assembly

Performance
Part/Assembly3

Valueline
Part/Assembly

New part/ Initial

submission

Level 5

Level 3

Level 3

Level 4

Engineering Change
Change Notice (fit,
form, or function)

Level 3

Level 3

Level 3

Level 4

Safety Recall or
Customer
Satisfaction Notice

Level 5

Level 5

Level 5

Level 5

Technical Service
Bulletin (TSB),
Rapid response
Transmittal (RRT)

Level 3

Level 3

Level 3

Level 4

Forever Requirement
submission (plant
move, line change)

Level 5

Level 3

Level 3

Level 4

Tool Refurbishment

Level 4

Level 4

Level 4

Level 4

Mopar E&O (Salvage

or Rework)

Process &
Specification
approval required
from Engineering

Process &
Specification
approval required
from Engineering

Process &
Specification
approval required
from Engineering

Process &
Specification
approval
required from
Engineering

Production
Certification1

Production
Certification1

Production
Certification1

Production
Certification1

Dealer Flash
(software change)

1Activity

or event is completed by the FCA US LLC Production organizations

are subject to evaluation to appropriate levels based on application for kits/packages with multiple parts.
3 Performance part PPAP submission levels for sport racing or off road racing only are a level 4.
2 Sub-components

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FCA US LLC Customer-Specific Requirements for Use with PPAP, 4th Edition
and Service PPAP, 1st Edition
3.7 Service Chemical PPAP Submission: (Section 2.3.3)
Mopar Supplier Quality will check approvals in the Regulated Product
Workflow (RPW) system for: Change Notice, drawings, container size,
Industrial Hygiene Formulation submissions, Hazard Material submissions,
MSDS, Regulatory submissions, Packaging and Graphic approvals.

4. Revision History
Date

Section

Revision

August 2012

All

Renumbered sections

3
2.2

Added Service-specific Requirements section

Changed AQP/PSO manual to Process Planning
and Audit manual

2.4

Changed PSO Manual website to SQ Manuals and

Forms website

4
2.6

Added revision history matrix

Revised section on Third-Party Laboratories to remove
reference to PPAP Self-Certification and update RSO
Removed reference to Covisint and replaced with
Global Supplier Portal

December
2012

August 2013
September
2014

2.4
3

March 2015

All

Revised Service-specific Requirements section with

reference to AIAG Service PPAP, 1st Edition manual
Replaced Chrysler and Chrysler Group LLC with
FCA US LLC
(These changes do not appear in blue)
Changed company name in email domains from
chrysler to fcagroup
Documented legal name change and clarified
relationship with previously published documents

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