HP Controller Enclosure

Battery Replacement
Instructions

About this document

For the latest documentation, go to http://
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product.
The information contained herein is subject to change
without notice. The only warranties for HP products
and services are set forth in the express warranty
statements accompanying such products and services.
Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical
or editorial errors or omissions contained herein.
WARRANTY STATEMENT:
To obtain a copy of the warranty for this product, see
the warranty information website:
http://www.hp.com/go/storagewarranty

Before you begin

XCS version 11001000 and later supports HP
P6350/P6550 EVAs with 2- or 4-GB DIMMs and large
capacity batteries. Upgrade kits are available that
include batteries, DIMMs, and an ABM. If you are
upgrading an HP P6300 to P6350 or an HP P6500
to P6550, HP recommends that you install an upgrade
kit. Because you must install the upgrade components
in a specific order and off line, follow the procedure
in HP P6000 EVA Upgrade Instructions P6300 to
P6350 or P6500 to P6550.
There are three battery models. The battery module
faceplate identifies the model.

Copyright 2012 Hewlett-Packard Development Company, L.P.

Printed in Puerto Rico

A P6300 or P6500 EVA can use AG637-63601,

QK715-63601, or QK717-63601 batteries.

A P6350 EVA can use QK715-63601 or

QK717-63601 batteries.

A P6550 EVA can use QK717-63601 batteries

only.

Observe the following precautions when replacing the

battery module.
HP Part Number: 5697-1348
Published: June 2012
Edition: 2

CAUTION: Removing a battery module

significantly changes the air flow within the
enclosure. Both modules must be installed for
the enclosure to cool properly. If a single battery
module fails, leave it in place in the enclosure
until a new module is available to install.

*5697-1348*

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Port-colored (purple) handles on components like

the battery module means the component is
hot-swappable and can be replaced without
having to power the system down.

There are two battery modules under the bezel

on the front of the controller enclosure. See
Figure 1 (page 2) for the locations. Each battery
provides power to the controller directly across
from it in the enclosure. Battery 1 (B1) provides
power to controller 2 (C2) and battery 2 (B2)
provides power to controller 1 (C1).

Controller Enclosure Properties window. This

causes the blue Unit ID indicator to blink on
the controller enclosure (not the individual
controller in the enclosure).

Your controller enclosure model may vary slightly

from what is illustrated in this document.

Observe the battery module status LEDs.

Solid greenPower turned on and functioning

properly

Blinking greenMaintenance activity in

progress, such as testing or charging

Solid amberFault condition that cannot

support cache activity. LUNs have failed over
to the other controller.

Blinking amberDegraded condition, and

should be replaced soon. Depending on the
charge state of the battery, LUNs may or may
not have failed over to the other controller.

OffModule not fully connected or powered

down

Figure 1 Battery module locations

Removing a battery module

1.

Remove the enclosure front bezel by grasping

both ends and pulling it off the enclosure.
Figure 2 Enclosure bezel removal

1. Battery 1

2. Battery 2

Verifying component failure

Use the following methods to verify component failure:

Analyze any failure messages received. HP Insight

Remote Support Software provides a
recommended fault monitoring solution.

Verify the battery status using HP P6000

Command View:
1. In the navigation pane, select Storage
systemHardwareController enclosure.
2. In the contents pane, select the Power tab.
The status is displayed in the Cache Battery
fields. An operational state of (Failed)
indicates a fault that can require a battery
replacement.
3. To help identify the correct enclosure in the
rack, select LocateLocate On in the

2.

Verify the correct battery module to replace.

Battery 1 powers controller 2 and battery 2
powers controller 1.
NOTE: If the battery amber LED is lit solid,
the LUNs owned by the controller with the
faulted battery have already failed over to
the other controller. If the battery amber
LED is blinking, the LUNs may or may not
have failed over to the other controller, and
if not, will fail over when the degraded
battery is removed.

3.

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Grasp the handle on the battery module and pull

it out a short distance.

4.

Position one hand under the battery module, and

with the other hand, pull the battery out of the
enclosure.

Figure 3 Removing a battery module

Installing a battery module

1.
2.
3.

Insert the battery module into the enclosure.

Push the battery module into the enclosure until a
click is detected when fully seated.
Attach the bezel.

Verifying proper operation

After replacing the battery module, check the following
to verify the component is operating properly:
NOTE: Wait approximately three minutes for
the system to check the component status.

Verify the green LED is lit or blinking. If not, try

reseating the battery module. Press the front bezel
onto the controller enclosure.

From HP P6000 Command View, navigate to the

component as described in the Verifying
component failure section, and check the status.
It should be

(Good).

Verify that you have the desired LUN presentation

to the controllers.

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