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Meta-analytic techniques were used to estimate the effects of flexible and compressed
workweek schedules on several work-related criteria (productivity/performance, job satisfaction, absenteeism, and satisfaction with work schedule). In general, the effects of both
schedules were positive. However, the effects of both flextime and compressed workweek
schedules were different across the outcome criteria (e.g., compressed workweek schedules
did not significantly affect absenteeism). Thus, the level of positive impact associated with
either schedule is dependent on the outcome criterion under consideration. Further, several
variables were found to be moderators of flexible work schedules. For example, highly
flexible flextime programs were less effective in comparison to less flexible programs, and
the positive benefits of flextime schedules were found to diminish over time.
Alternative work schedules, such as flextime and compressed workweeks, have been adopted by an increasing
number of organizations over the past several decades
(Pierce & Dunham, 1992). A recent report that surveyed 1,035 organizations found that 66% offered flexible
work schedules (up 6% from the year before) and 21%
offered compressed work schedules (Hewitt Associates
LLC, 1995).
Much of the increased use of alternative work schedules
is due to societal changes, such as increasing numbers of
women in the workforce, dual-career households, and
work-leisure time expectations (Hochschild, 1997; Pierce,
Newstrom, Dunham, & Barber, 1989; Ronen, 1984). These
changes have increased employee demands for flexibility in
their work schedules so that they can better adjust to and
master life outside the workplace. The positive benefits of
these alternative work schedules for employees' quality of
life outside of work are well documented (Lee, 1983; Meij-
Boris B. Baltes, Psychology Department, Wayne State University; Thomas E. Briggs, Joseph W. Huff, Julie A. Wright, and
George A. Neuman, Department of Psychology, Northern Illinois
University.
A preliminary version of this article was presented at the 104th
Annual Convention of the American Psychological Association,
Toronto, Ontario Canada, August, 1996. We thank Rob Altmann
and Ken McGraw for their comments on a draft of this article.
Correspondence concerning this article should be addressed to
Boris B. Baltes, Psychology Department, 71 West Warren, Wayne
State University, Detroit, Michigan 48202. Electronic mail may be
sent to bbaltes@sun.science.wayne.edu.
496
497
WORK SCHEDULES
mance, overall job satisfaction, absenteeism, and satisfaction with work schedule.
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498
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WORK SCHEDULES
499
linked to lower congruence between the employee's abilities and the ability requirements of the job. Research on
person-job fit supports the notion that a decrease in personjob fit (i.e., decrease in congruence between the employee's
abilities and the ability requirements of the job) would lead
to decreased job performance (Caldwell & O'Reilly, 1990).
Furthermore, prior research has shown that fatigue increases
with the advent of a compressed workweek schedule
(Ronen, 1984), which also could negatively affect performance. In addition, if increased fatigue is associated with
increased employee stress, then one would expect to see a
decrease in productivity/performance.
The results of prior compressed-workweek-schedule research have been mixed (Pierce et al., 1989), with productivity either improving or staying the same after the implementation of a compressed workweek work schedule
(Ronen, 1984). Thus, although theoretically we would expect the implementation of a compressed workweek schedule to lead to lower productivity, prior research does not
support this claim. Because of these apparent contradictions, we felt it wiser to make no hypotheses regarding
the impact of a compressed workweek schedule on
productivity/performance.
Absenteeism
As with flextime, the advent of a compressed workweek
schedule should lead to more discretionary time, which in
turn should lead to increased organizational attendance.
Employees enjoying 3-day weekends should be better able
to balance work and nonwork demands. Being able to more
easily respond to work-nonwork conflicts should reduce
stress, and as stated earlier, decreased employee stress has
been linked to decreased absenteeism (Parker & Kulik,
1995). Furthermore, prior research strongly suggests that
employee absenteeism may decrease following the implementation of a compressed workweek study (Pierce et al.,
1989). Thus, we expect that the introduction of a compressed work schedule will have positive effects on
absenteeism.
Job Satisfaction and Satisfaction With Schedule
According to Ronen (1984), compressed workweek
schedules can affect job attitudes by enhancing or facilitating production. Specifically, "increases in responsibility,
autonomy, and job knowledge resulting from implementing
the schedule may be associated with more positive attitudes
toward the job itself (Ronen, 1984, p. 57). As mentioned
earlier, Hackman and Oldman's (1976) model would predict that positive changes in these types of job characteristics lead to higher job satisfaction. Prior research has shown
mixed results, but in general positive changes in job attitudes can be expected with the implementation of a com-
500
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Moderators
Considering the evidence provided by primary-data studies, it seems likely that a number of variables may moderate
the relationships between alternative work schedules and
the previously mentioned criteria. Moderators that have
been suggested by earlier researchers include flexibility of
the flextime schedule (Pierce & Newstrom, 1983) and time
since schedule implementation (Ivancevich & Lyon, 1977).
Furthermore, we hypothesized that employee type and
methodological rigor could function as moderators.2 We
have used our conceptual framework and prior research to
formulate some hypotheses regarding the effects of our
moderators. However, these hypotheses are exploratory in
nature.
Employee Type
The effects of alternative work schedules may vary as a
function of employee type. Specifically, managers and professionals may be less affected by schedule interventions
than general employees (i.e., blue-collar, administrative
support, service employees, etc.), particularly if they already possess a large amount of autonomy regarding their
work schedules before the introduction of the alternative
schedule. The theoretical underpinning for this effect is that
because the managerial employees may already possess
freedom in their schedule, the official implementation of a
flexible or compressed workweek work schedule would not
increase the correspondence of the work environment to
their needs. That is, managers' working conditions already
satisfy their need for autonomy, and thus the introduction of
a formal alternative work schedule may not lead to higher
levels of need satisfaction. Therefore, it is hypothesized that
managers and professionals will be less affected by alternative schedules than general employees.
Flexibility of the Flextime Schedules
With respect to flextime interventions, high amounts of
flexibility (e.g., fewer daily core hours), coupled with employees having the option to change the pattern of hours
worked without management approval, may produce more
positive effects than less flexible flextime schedules (Pierce
& Newstrom, 1983).3 That is, increased flexibility may lead
to a higher correspondence between employee needs (e.g,
need for autonomy) and the work environment and thus
increase the positive effects on various outcome criteria
(e.g., job satisfaction, job performance, absenteeism, etc.).
Increased flexibility should lead to lower levels of employee
501
WORK SCHEDULES
Method
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Sample of Studies
Computer-based literature searches were conducted on Psychological Abstracts (PsycLIT: 1974 to February, 1997), ABI/INFORM (1977 to February, 1997), Business Periodicals Index
(1977 to January, 1997), and Dissertation Abstracts (1891 to
March, 1997). These searches were conducted using the following
key terms: alternative work schedules; all forms of compressed
workweek (e.g., workweek, work week, 3/36, 3/38, 4/40); and all
forms of flextime (e.g., flexitime, flextime, flex time). A manual
search of all articles uncovered by the broad term work schedules
was also conducted. Reference lists of numerous review articles,
books, and chapters of books were searched, as well as the reference lists of all located studies. Finally, 20 larger U.S. corporations
who were reported to use alternative work schedules were contacted for possible data.
502
Table 1
Summary of Characteristics of Alternative Work Schedule Substudies
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Characteristic
Type of organization
Manufacturing
Other
Employee type
Employees
Man ./prof.
Mixed
Unknown
Criteria
Productivity
Performance supervisor-rated
Performance self-rated
Job satisfaction
Absenteeism
Satisfaction with schedule
Degree of flexibility
Low
High
Unknown
All substudies
(n = 39)
Flextime
(n = 27)
Compressed
(n = 12)
9
30
1
26
8
4
20
3
15
1
15
3
5
0
7
9
4
5
25
13
13
8
1
5
17
8
9
7
16
4
0
4
4
8
5
4
Experimental rigor
Low
High
Time since intervention
Short (6 months or less)
Long (more than 6 months)
Unknown
15
24
18
16
19
4
13
11
3
6
6
3
8
1
Note. One study (Dunham, Pierce, & Casteneda, 1987) is represented twice, once in flextime and once in
compressed workweek. Man./prof. = manager/professional.
Meta-Analytic Procedures
Computation of Effect Sizes and Outlier Analysis
The first step in the analysis involved converting the results of the
various studies to a common statistic. The results were converted
to 69 Pearson correlations (r), reflecting the degree and valence
(positive vs. negative) of the relationship between the type of schedule
(i.e., standard vs. alternative) and the work-related criteria. These
conversions were done with Johnson's (1993) DSTAT computer
program. These Pearson correlations were then converted into a total
of 69 d statistics using the aforementioned program. A list of the
Pearson correlations calculated for each of the 39 substudies in each
of the six criteria and information about the attributes used in our
moderator analysis are provided in Table 2.
The computation of r was based on (a) Fisher's F ratio or t tests
for 50% of the effects; (b) means and standard deviations or error
503
WORK SCHEDULES
Table 2
Study Characteristics and Effect Sizes for Alternative Work Schedules
Effect size (r)
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Study
Bohen & Viveros-Long (1981)
Calvasina & Boxx (1975)A
Calvasina & Boxx (1975)B
Coston(1973)
Dalton & Mesch (1990)
Dalton & Todor (1984)
Dunham, Pierce, & Casteneda (1987)A
Dunham, Pierce, & Casteneda (1987)B
Evans (1975)
Golembiewski & Hilles (1977)
Golembiewski, Yeager, & Hilles (1975)A
Golembiewski, Yeager, & Hilles (1975)B
Goodale & Aagaard (1975)
Harvey & Luthens (1979)
Hausser (1980)
Hicks & Klimoski (1981)
Hodge & Tellier (1975)
Ivancevich (1974)
Ivancevich & Lyon (1977)A
Ivancevich & Lyon (1977)B
Kim & Campagna (1981)
Krausz & Freibach (1983)
Maklan (1977)
McGuire & Lira (1986)
McGuire & Liro (1987)
Millard, Lockwood, & Luthans (1980)
Morgan (1977)
Narayanan (1982)
Narayanan & Nath (1984)A
Narayanan & Nath (1984)B
Narayanan & Nath (1984)c
Orpen (1981)
Ralston (1989)
Ralston & Flanagan (1985)1
Ralston & Flanagan (1985)2
Schein, Maurer, & Novak (1977)A
Schein, Maurer, & Novak (1977)B
Venne (1993)
Welsch & Gordon (1980)
Prod.
Sup.
perf.
Self
perf.
Job
sat.
Abst.
Sch.
sat.
.000
FX
.086
.081
.111
.075
CW
CW
CW
FX
FX
CW
FX
FX
.078
.001
.134
.343
.423
.054
.231
.392
.714
FX
.020
.094
.277
.278
.380
.000
.503
.018
.077
.463
.569
.056
.497
.310
.006
.332
.129
.000
.076
.019
-.012
-.082
.060
-.197
.348
.261
.180
.330
.049
.134
-.078
.061
.205
.000
Sch.3
int.
-.073
-.142
.040
.010
.019
.041
.356
.328
.218
.177
.870
...
.292
.005
.000
FX
FX
CW
FX
high
low
FX
CW
FX
FX
CW
FX
FX
FX
FX
FX
FX
FX
FX
FX
.075
.099
high
high
high
high
high
high
high
high
low
low
low
high
high
CW
FX
.213
high
low
high
low
high
high
low
FX
.276
.460
high
FX
FX
FX
CW
CW
CW
CW
FX
.840
.859
Core
flex."
Timec
long
long
short
long
long
short
short
short
long
long
long
long
short
long
long
long
long
long
long
short
long
long
short
short
short
short
short
short
short
long
short
long
short
short
long
Org
type"
O
M
M
M
0
O
O
O
0
O
O
O
M
O
O
O
O
M
M
M
O
0
M
O
O
0
M
O
O
O
0
O
O
O
0
O
O
O
O
Job
type"
Rigor5
EMP
BMP
EMP
EMP
EMP
low
low
low
low
high
high
high
high
low
high
high
high
low
high
high
low
low
high
high
high
high
low
low
low
high
high
low
high
high
high
high
high
high
high
high
low
low
high
low
EMP
MIX
MIX
EMP
MIX
EMP
M/P
MIX
EMP
MIX
EMP
MIX
MIX
MIX
MIX
MIX
EMP
MIX
MIX
MIX
MIX
EMP
EMP
M/P
M/P
EMP
MIX
EMP
EMP
EMP
EMP
EMP
EMP
Note. Positive effect sizes refer to positive effects of intervention (i.e., absenteeism effect sizes have been reversed). Superscript A, B, C refer to different
samples of participants (e.g., different units, different divisions). Superscript 1 and 2 refer to different posttest times (e.g., 6 months, 12 months). Dashes
indicate cells in which data were applicable but not obtained. Prod. = production; sup. perf. = supervisor performance; sat. = satisfaction; abst. =
absenteeism; sch. sat. = schedule satisfaction.
a
Schedule intervention: FX = flextime; CW = compressed workweek. b Flexibility: high = flextime core hours of 5 or less; low = flextime core hours
of more than 5. c Time since intervention: short = 6 months or less since intervention; long = more than 6 months since intervention. d Organization
type: M = manufacturing, O = other. e Job type: EMP = employee; M/P = manager/professional; MIX = mixed group. f Experimental rigor: on the
basis of experimental design and participant selection method.
terms for 18% of the effects; (c) means and estimated error terms
for 16% of the effects; (d) proportions of standard and alternativework-schedule participants using extreme category responses on
measures with two or more response categories for 10% of the
effects (in cases where frequencies were reported on a strongly
satisfied to strongly dissatisfied scale, proportions were calculated
by comparing the extreme category of strongly satisfied to all other
categories combined); and (e) chi square for 2% of the effects.7 In
three cases, the authors stated that there were no significant differences without reporting any statistic or providing information
that would allow for the calculation of an effect size. In these
If several comparisons were conducted using the same criterion, more accurate estimates of the Pearson correlations were
obtained by estimating the standard deviation from significance
levels and means and then using the lowest estimate of the standard deviations to estimate the effect sizes.
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504
also two cases where the authors stated that the results were
statistically significant without reporting any statistic that would
allow for the calculation of an effect size. In cases where a
significance level was not provided, a significance level of .05 was
assumed, and this significance level and the sample size were used
to estimate the effect size (Glass, McGaw, & Smith, 1981). In
cases where the actual significance level was provided (e.g., .01,
.001), these values and the sample sizes were used to estimate the
Pearson correlation (r).
To estimate the relative stability of unbiased effect-size magnitudes, separate schematic plot analyses were conducted (Light,
Singer, & Willett, 1994) for each criterion variable in the flextime and
compressed workweek samples, as recommended by Hedges and
Olkin (1985). No outliers or extreme values were found in the compressed workweek sample. However, three outliers were found in the
flextime sample: one outlier in productivity, one in job satisfaction,
and one in schedule with satisfaction. Because these outliers made up
such a small percentage of our original sample they were eliminated
from the remaining analyses to ensure that any moderator effects that
were found were not of a spurious nature.
Statistical Methods
Flextime
Results
Categorical Analyses
Table 3
Effects of Flextime Work Schedules on Positive Work Outcomes With Between- and WithinHomogeneity Tests Across Study Characteristics
Moderator
Mean
weighted
effect
size (d)
Overall
Type of work-related
criteria
Productivity
Performance self-rated
Absenteeism
Job sat.
Sat. with schedule
Employee type
Employee
Manager/prof.
Degree of flexibility0
41
4,492
0.30
95% CI forrf
0.26
0.35
Mean
weighted
(r)
(a,r
.15
(sjb
1004.55**
193.57**
4
5
8
16
8
316
563
554
0.45
0.04
0.93
0.15
0.32
0.26
-0.06
0.83
0.09
0.20
0.64
0.14
1.03
0.21
0.44
.22
.02
.42
.07
.16
3,936
556
0.41
0.01
0.36
-0.09
0.46
0.11
.20
.01
Low
11
1,298
High
27
2,617
0.49
0.28
0.40
0.23
0.57
0.34
.24
.14
Homogeneity tests
1,034
2,025
1.57
7.08
728.95**
48.90**
24.50*
47.99**
31
913.49**
7.37
16.21**
503.17**
462.63**
0.66
22
15
2,037
1,753
0.35
0.30
0.29
0.23
0.41
0.38
639.25**
.17
.15
343.00**
28.39**
Low
10
High
31
1,356
2,136
0.11
0.37
0.03
0.32
0.19
0.42
.05
.19
38.28**
937.89**
Note. Significant effect sizes are indicated by confidence intervals that do not include 0. Positive effect sizes
refer to positive effects of intervention (i.e., effects for absenteeism have been reversed), k = number of effect
sizes; CI = confidence interval; sat. = satisfaction; prof. = professional.
a
Significance indicates effects differ as a function of study characteristics. b Significance indicates rejection of the
hypothesis of homogeneity. c High = less than 5 core hours; low = 5 or more core hours. d Short = 6 or less
months since intervention; long = more than 6 months since intervention. e Low = low rigor; high = high rigor.
* p < .01. **p < .001.
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WORK SCHEDULES
505
Compressed Workweek
All of the results with respect to the compressed workweek categorical analysis that are mentioned in the following sections are presented in Table 4.
Work-related criteria. Support for our hypotheses regarding the effects of compressed workweek schedules on
work-related criteria were mixed. Compressed workweek
schedules positively affected supervisor performance ratings, job satisfaction, and satisfaction with work schedule
but did not affect productivity. Contrary to our hypotheses,
however, absenteeism was not significantly affected. The
test of the categorical model for type of work-related criteria
was significant, ^(4, N = 25) = 74.85, p < .001. This
indicates that the introduction of a compressed workweek
schedule influences the various work-related criteria
differently.
Time since implementation. Contrary to our predictions,
a reduced effect of length of intervention was not found in
the compressed workweek interventions, ^(1, N =
23) = 0.04, ns.
Methodological rigor. There was not significant difference between high- and low-rigor compressed workweek
studies, ^(1, N = 25) = 1.12, ns. However, because of the
small number of low-rigor studies, this result should be
interpreted cautiously.
Weighted Regression Analyses
To determine which study characteristics were uniquely
related to our effect sizes, we conducted weighted
multiple-regression analyses. These regressions are
weighted because the variances of each individual effectsize estimate are inversely proportional to the sample size
of the study (Hedges & Olkin, 1985). The study characteristics are entered as predictors, effect size (d) as the
criterion, and w as the weighting factor. Thus, this analysis gives more weight to effect sizes that are estimated
more reliably. Because the standard errors for the regression coefficients were incorrect, by a factor of the square
root of the residual mean square (see Hedges & Olkin,
1985, p. 174), they needed to be corrected using Johnson's (1993) DSTAT program. The unstandardized partial regression coefficients from the multiple-regression
analyses indicate the association of each study characteristic with the ds, while statistically controlling for the
other variables in the regression analyses.
The study characteristics were dummy coded in both
regression analyses with four orthogonal dummy vectors
8
Positive work outcomes refers to an analysis of effects across
all criteria (productivity, job satisfaction, absenteeism, and
satisfaction with schedule) after reversing the effect sizes for
absenteeism.
506
Table 4
Effects of Compressed Work Schedules on Positive Work Outcomes With Betweenarid Within-Homogeneity Tests Across Study Characteristics
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Study characteristics
Overall
Type of work-related
criteria
Productivity
Performance sup.
rated
Absenteeism
Job satisfaction
Sat. with schedule
Time since schedule
intervention
Short"
Long
Methodological rigor
Lowb
High
Total
n
Mean
weighted
effect
size (d)
25
2,921
0.29
95% CI ford
0.23
0.34
Mean
weighted
W
Homogeneity tests
(QbY
.14
(2Jd
210.58**
74.85**
4
4
770
312
0.04
0.42
-0.07
0.27
0.15
0.57
.02
.21
2.51
16.09*
5
8
4
507
855
477
0.01
0.59
0.40
-0.13
0.48
0.25
0.14
0.69
0.55
.00
87.71**
21.17**
8.26*
.28
.19
.04
8
15
490
1,883
0.29
0.27
0.16
0.21
0.42
0.34
.14
.14
8
17
1,089
1,832
0.25
0.31
0.16
0.24
0.34
0.38
.13
.15
28.21**
173.16**
1.12
64.65**
144.82**
Note. Significant effect sizes are indicated by confidence intervals that do not include 0. Positive effect sizes
refer to positive effects of intervention (i.e., effects for absenteeism have been reversed), k = number of effect
sizes; CI = confidence interval; sup. = supervision; sat. = satisfaction.
"Time since intervention: short = 6 or less months since intervention, long = more than 6 months since
intervention. b Rigor: low = low rigor, high = high rigor. c Significance indicates effects differ as a function
of study characteristics. d Significance indicates rejection of the hypothesis of homogeneity.
*p<.0l. **/?<.001.
Flextirhe
In the fiextime regression analysis (see Table 5) all but
one of the study characteristics had significant regression
coefficients. Managers and professionals were less affected
by fiextime schedules; less flexible schedules resulted in
larger effect sizes than more flexible schedules; high-rigor
studies showed larger effect sizes than low-rigor studies,
and the various work-related criteria were affected quite
differently by the introduction of a fiextime work schedule.
Specifically, behavioral outcomes were more greatly effected than attitudinal outcomes, productivity/performance
effect sizes were larger than effect sizes associated with
absenteeism, and effect sizes associated with productivity
were greater than effect sizes measured through self-rated
performance scales. Thus, the regression results supported
our categorical analyses with one important exception. The
regression analyses found that the time since schedule intervention produced a significant negative unstandardized
regression coefficient (B = -.60, p < .001). The negative
value indicates that lower effect sizes are found as the time
of criterion measurement, after the intervention is introduced, increases. It seems that controlling for other study
characteristics has allowed time since schedule intervention
to explain a significant amount of variance in our effect
sizes. Follow-up partial correlation analyses indicated that
when one controls for degree of flexibility a significant
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WORK SCHEDULES
effect of time since schedule intervention on the flextime
effect sizes occurs.9 This result, not found in the categorical
analysis, demonstrates the importance of conducting
weighted multiple-regression analyses. Categorical analyses
do not allow researchers to discover such interactions
among moderators.
The QR statistic indicated that a substantial and significant proportion of variance (40%) in the effect-size estimates is explained by the study characteristics. However,
the QE statistic was also significant, indicating that a significant proportion of the variance in the effect sizes was not
explained by the study characteristics. This result indicates
that other moderators may exist.
Table 6
Partial Multiple Regression Coefficients for Study
Characteristics Predicting Positive Work Outcomes in
Compressed Workweek Studies (k = 21, N = 2,373)
Positive work outcomes
Predictor
ft
-.01
-.32
-.22**
.15**
.10
-.37**
-.01
-.35
-.52
.22
.17
-.55
Overall R2
Compressed Workweek
Qr
In the compressed-workweek weighted-regression analysis (see Table 6), all but three of the study characteristics
had significant regression coefficients. Thus, the regression
analyses supported the results of our compressed-workweek
categorical analysis. That is, short interval intervention effects were similar to the long interval intervention effects;
high-rigor and low-rigor studies are similar; and various
Table 5
Partial Multiple Regression Coefficients for Study
Characteristics Predicting Positive Work Outcomes in
Flextime Studies (k = 36, N = 3,790)
Positive work outcomes
Predictor
ft
Employee type
Degree of flexibility
Time since schedule intervention
Methodological rigor
Vector 1
Vector 2
Vector 3
Vector 4
Intercept
-.24**
-.94**
-.60**
.96**
.22**
-.03
-.33**
49**
1.40
-.13
-.57
-.39
.47
.29
-.03
-.20
-.32
Overall R2
Qr
.40
387.23**
591.40**
Note. In the dummy vector design for degree of flexibility, low flexibility = 0 and high flexibility = 1. For time since schedule intervention,
short = 0 and long = 1. For methodological rigor, low = 0 and high = 1.
In the four dummy vectors for type of positive work outcome, productivity
and absenteeism = 1 and job satisfaction and satisfaction with schedule =
1 in Vector 1 (comparing behavioral vs. attitudinal outcomes). In Vector 2, productivity and absenteeism = 0 and job satisfaction = 1 and
satisfaction with schedule = 1 (comparing attitudinal outcomes). In
Vector 3, productivity = 1; absenteeism = -1; job satisfaction = 0;
satisfaction with schedule = 0 (comparing behavioral outcomes). In Vector 4, productivity = 1; self-performance ratings = 1; absenteeism = 0;
job satisfaction = 0; satisfaction with schedule = 0. k = number of effect
sizes; B = unstandardized partial multiple regression coefficient; )3 =
standardized partial multiple regression coefficient.
**p < .001.
507
Qe
.88
.52
101.33**
93.84**
Note, k = number of effect sizes. In the dummy vector design for time
since schedule intervention, short = 0 and long = 1. For methodological
rigor, low = 0 and high = 1. In the four dummy vectors for type of positive
work outcome, productivity and absenteeism = 1 and job satisfaction and
satisfaction with schedule = -1 in Vector 1 (comparing behavioral, vs.
attitudinal outcomes). In Vector 2, productivity and absenteeism = 0 and
job satisfaction = 1 and satisfaction with schedule = 1 (comparing
attitudinal outcomes). In Vector 3, productivity = 1; absenteeism = -1;
job satisfaction = 0; satisfaction with schedule = 0 (comparing behavioral
outcomes). In Vector 4, productivity = 1; supervisor performance ratings = 1; absenteeism = 0; job satisfaction = 0; satisfaction with
schedule = 0. B = unstandardized partial multiple regression coefficient;
/3 = standardized partial multiple regression coefficient. ** p < .001.
508
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Discussion
The primary rationale for this study was to provide stateof-the-art evidence regarding the effects of flextime and
compressed workweek schedules on organization-relevant
outcomes. Specifically, this study attempted to address several problems in prior alternative-work-schedule research
by using meta-analytic techniques to predict and assess the
impact of flexible and compressed workweek schedules on
several work-related criteria. This study also tested a number of hypotheses derived in a cumulative sense from past
empirical findings and previously introduced theories.
In discussing our results, we attempt to integrate the
findings of this study with previous research and discuss the
implications of our findings for organizational decision
making. We begin with a review of the specific effects and
moderators of both intervention types on work-related
criteria.
Specific
Effects
Flextime
The predictions made for flextime were upheld in all but
one case. Flexible work schedules had positive effects on
employee productivity, job satisfaction, satisfaction with
work schedule, and employee absenteeism. However, the
sizes of these effects were significantly different. For example, the effect size associated with absenteeism was
significantly larger than that for productivity. This result is
consistent with the conjectures made by Pierce et al. (1989),
that an alternative work schedule would be more likely to
impact attendance and/or retention than directly impact
worker effectiveness. Contrary to expectations, self-rated
performance was not positively affected by the introduction
of a flextime schedule. The fact that self-rated performance
was not affected is surprising given that productivity increased. However, research on the psychometric properties
of self-rated performance scales has found that the selfreport of performance tends to be more lenient than ratings
made by others (Ford & Noe, 1987). It could be that a
ceiling effect came into play with respect to self-rated
performance; that is, there was no room for self-rated performance to improve.
Compressed Workweek
As predicted, compressed workweek schedules did positively affect job satisfaction and satisfaction with work
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WORK SCHEDULES
509
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510
come criteria. Past meta-analyses of organizational developmental interventions (e.g., Guzzo, Jette, & Katzell, 1985)
have focused on a single class of outcome measure (e.g.,
performance or attitudinal) and on broader classes of intervention types (e.g., technostructural interventions). The
present findings demonstrate the need to examine specific
interventions across a range of outcomes and the development of detailed intervention profiles. For example, on the
basis of our findings, an organization implementing a compressed workweek schedule may consider it a failure if they
are attempting to lower absenteeism. On the other hand, the
same organization may be very satisfied with the introduction of their compressed workweek if their outcome criterion is job satisfaction. Thus, implementation of an intervention may result in organizational gains depending on the
outcome criterion being considered.
In summary, it is important to note that both flextime and
compressed workweek schedules had primarily positive and
no negative effects on work-related criteria. These positive
benefits are consistent with historical changes toward more
alternative work schedules, and as such they should ease
employers' worries over the outcomes they will experience
with the implementation of a flexible or compressed workweek work schedule. Similarly, the findings should be reassuring to organizations that may view the demand for
alternative work schedules as originating from outside of
their own work-related contexts, such as societal changes in
dual-career households and work-leisure time expectations.
However, the results presented in this study also make it
clear that employers and employees are well advised to
work together to ensure that alternative work schedules
provide the most positive benefits to individuals and
organizations.
Limitations and Future Research
Meta-analytic studies can also be used to identify weaknesses in research and subsequently avenues for further
research. From such a point of view, several limitations of
prior research, as well as the current study, deserve attention. With respect to prior research, the relatively small
number of alternative work schedule programs that have
been formally evaluated distresses us. Because organizations are increasingly using these new work schedules, it
seems desirable that more formal evaluations be done so
that future researchers can more accurately assess the benefits and/or losses associated with alternative work schedules. Finally, these formal evaluations should use a multidimensional conceptualization (e.g., carryover or supervisor
role) of the alternative work schedule being investigated.
With respect to the current study, we wish to point out the
following. First, on a methodological level, although both
regression models explained a significant amount of variance in their respective effect sizes, they also left a signif-
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WORK SCHEDULES
of social communication, technology, and work environments, and it has been found that incentives that motivate
and satisfy older workers are irrelevant to younger workers
(Forteza & Prieto, 1994). Thus, it may be that baby
boomers, who grew up with parents who worked in a more
structured work environment, are more affected by the
advent of an alternative work schedule than a later generation of employees who have come to expect such considerations on the part of their employer. It seems desirable,
therefore, in future studies and meta-analyses, to include
such comparative and historical dimensions. Moreover, because almost all of the formal evaluations were done quite
some time ago, it is important to conduct more up-to-date
evaluations to determine whether societal changes may have
changed the impact that these interventions may have on a
more modern workforce.
In summary, we believe that this meta-analysis provides
both researchers and practitioners with the most accurate
assessment of these two alternative work schedules that has
been presented to date. Furthermore, the results of this
meta-analysis and their theoretical implications will hopefully serve as a framework and/or inspiration for future
flextime and compressed workweek research.
References
References marked with an asterisk indicate studies used
in the meta-analysis.
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