Oracle Applications Cloud Service

Fusion HCM to Taleo Recruiting Integration

Connectivity
O R AC LE W H IT E P AP E R

JAN U AR Y 2016

Disclaimer
The following is intended to outline our general product direction. It is intended for information
purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be relied upon in making purchasing decisions. The
development, release, and timing of any features or functionality described for Oracles products
remains at the sole discretion of Oracle.

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY

Fusion HCM-Taleo Recruiting Integration Connectivity

This document provides information about how to complete a service request (SR) to connect the
Oracle HCM Cloud Service to Taleo Recruiting to leverage the delivered integration between these two
products.
Note: This document and set of instructions does not apply if you are using a custom approach to
integrate Fusion HCM and Taleo Recruiting Cloud Services.

CHARACTERISTIC

DESCRIPTION

Compatible
Release(s):

Oracle supports this service with the following release pairings:

Fusion HCM Release 9 & Taleo 13c, 14a, 14b, 15a

Fusion HCM Release 10 & Taleo 14a, 14b, 15a

Fusion HCM Release 11 & Taleo 15a

Service Type:

Integration

Definition:

This service enables connectivity between Fusion HCM and Taleo Recruiting
environments for the purpose of using Oracles out-of-the-box integration between the
two systems. Doing so allows customers with both products to migrate:

Foundation data from Fusion HCM to Taleo Recruiting

New hire candidate and requisition data from Taleo Recruiting to Fusion HCM

Employee and user data from Fusion HCM to Taleo Recruiting

Note that the use of this delivered integration requires that you implement Fusion
HCM before Taleo Recruiting. Customers who have implemented and are using
Taleo Recruiting and wish to integrate it with Fusion HCM must implement a custom
solution, using the integration tools provided by the two products.
To fully integrate Fusion HCM and Taleo Recruiting, you must file this connectivity SR
as well as a separate SR to establish single sign-on between the two systems. For
more information, see the section below entitled Related Services.
Business Need
Met:

Typical
Frequency:
Fulfillment
Method:

This service request establishes the connectivity required to integrate the recruiting
functions of Taleo Recruiting with the Fusion HCM Cloud Service.
Once per implementation.

You file the SR and Cloud Central Support works with you to ensure the request is
fulfilled.

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY

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CHARACTERISTIC

DESCRIPTION

Fulfillment
Considerations:

Plan ahead.

Formatted: Space After: 0.6 line

A 2-week minimum advance notice is required. File your request at least two
weeks prior to the date you need service fulfilled, to avoid any delay or disruption
to your implementation schedule.

No downtime is required.
SR Filing
Guidelines:

Your SR may request integration between:

A Fusion HCM non-production environment to a Taleo non-production

environment

Your Fusion production environment to your Taleo production environment

Both options 1 and 2.

You can submit a Service Request (SR) to enable Fusion HCM and Taleo Recruiting
Integration Connectivity by completing the following steps.
1.

Log on to My Oracle Support (MOS).

2.

Select Create SR from the Services Requests section or tab.

3.

Under the What is the Problem? section, enter Taleo Recruiting Integration as
the Problem Summary.

4.

Under the Where is the Problem? section, select the Cloud tab and enter the
following:
Service Type: Oracle Fusion Global Human Resources Cloud Service
Problem Type: Taleo Integration -> Taleo Recruiting Connectivity
Support Identifier: Defaults to your CSI number.

5.

Click Next and provide the requested information, which will be similar to the list
below.

The Fusion and Taleo non-production URLs and the target date by
which you wish the integration completed and/or:

The Fusion and Taleo production URLs and the date on which you are
targeting going into production.

Select the version of Taleo Recruiting with which you are integrating.

Provide contact information for the person at your organization who is

managing this integration.

How to Validate
Service

You should validate that the integration works as expected by first using it between

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY

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CHARACTERISTIC

DESCRIPTION

Fulfillment:

Fusion and Taleo non-production environments with a small set of data. Review the
Integration Guide for information about setting up Taleo Recruiting and performing the
first data transfer.

Related
Service(s):

Fusion HCM and Taleo Recruiting Integration Single Sign-On (SSO):

You must open a separate SR for single sign-on (SSO) to fully implement the
integration between Fusion HCM and Taleo Recruiting. You may file the SSO SR at
the same time as the connectivity SR but note that SSO will not work until you have:
Established connectivity via the Fusion HCM and Taleo Recruiting Integration
Connectivity SR; and
Completed an initial Fusion HCM data load and data migration, using either a test load
of users/employees (to verify SSO) or a full load of all data from Fusion to Taleo (to fully
implement SSO).
Until you have completed these tasks and are using single sign-on, you may access
Taleo Recruiting using the default (i.e., non-SSO) URL. Once you are ready for SSO,
your users should access Taleo Recruiting using the SSO URL.
For more information, see the white paper attachment, Fusion HCM Taleo Recruiting
Integration Single Sign On, in My Oracle Support document, Doc ID 1534683.1

Fusion Environment Refresh and Taleo Zone Refresh:

After connectivity has been created between Fusion HCM and Taleo Recruiting,
pairings are established between your Fusion and Taleo production environment as
well as your non-production environments. When you need to migrate data from either
systems production environment to its non-production environment (for example,
Fusion HCM), you must synchronize that request with a corresponding data migration
in the other system (for example, Taleo Recruiting). If you do not do so, you will very
likely introduce data integrity problems between the non-production environments
because the data will no longer be synched between them. Plan ahead to have your
Fusion Environment Refresh and Taleo Refresh services completed as closely to each
other as possible because integration processes can NOT be run until both refreshes
are complete.
Oracle recommends the following guidance to avoid data integrity problems between
your Fusion and Taleo non-production environments and to minimize the amount of
time during which you cannot run integration processes:
Schedule your Fusion Refresh and Taleo Refresh to occur as closely to each other as
possible. Note that there is no dependency on which runs first and there is no reason
that they cannot run concurrently.

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY

CHARACTERISTIC

DESCRIPTION
Do NOT run any Enterprise Scheduling Service (ESS) integration processes after either
the Fusion Refresh or Taleo Refresh has started and before both have completed. If
you have scheduled these processes to occur on a prescheduled basis, remove that
scheduling.
After both refreshes have completed, you may resume running integration processes
between all environments.
For more information, see the white paper attachments in, Oracle Applications Cloud
Service Definition Environment Refresh in My Oracle Support document, Doc ID
2015788.1

Related
Information on
MOS:

N/A

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY

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Oracle Applications Cloud Service
Fusion HCM Taleo Recruiting Integration Connectivity
January 2016

ORACLE FUSION HCM CLOUD SERVICE FUSION HCM TALEO RECRUITING INTEGRATION CONNECTIVITY