Volume 2, Issue 1, January 2015

www.ijcu.us

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January 2015

Volume 2, Issue 1

Impact Factor Evaluation [SJIF 2015 = 3.552]

Chief Patron
Prof. Dr. I Nengah Sudipa, MA
The head of Ph.D. program in Udayana University, Bali, Indonesia.

Patron
Dr. Harinder singh
Professor, Dept. of Management Amritsar College of Engg. And Tech. (Autonomous/ NAAC/ NBA)
Amritsar.

Dr. G. M. Balamurugan
Principal Vandayar Engineering College, Thanjavur

Chief Advisors
Luigi Andrea Berto
Associate Professor of History Western Michigan University, Department of History, 4432 Friedmann
Hall 1903 West Michigan Avenue Kalamazoo, MI 49008-5334, USA

Dr. K. L. Shunmuganathan
Professor and Head, R M K Engineering College Rsm Nagar, Kavaraipettai

Editor-in-Chief
Prof. Dr. Ida Bagus Putra Yadnya, M.A.
The Head of Magister Program at Udayana University, Denpasar, Bali Indonesia

Bi-Monthly Double-Blind Peer Reviewed Refereed Open Access International E-Journal Included the International Serial Directories & Thomson Reuters

www.ijcu.u
s

January 2015

Volume 2, Issue 1

Impact Factor Evaluation [SJIF 2015 = 3.552]

International Editorial Board

Dr. Sunildro L.S. Akoijam
(Assistant Professor, Department of Management, North Eastern Hill University (NEHU), Tura
Campus, Tura, Meghalaya)

Dr. M. Shunmuga Sundaram., MBA., M.Phil.,

MBA(IB).,PGDPM&IR.,P.hD.,
(Associate Professor, Department of Management Studies, PSN College of Engineering and
Technology Melathediyoor)

Dr. Achmad Choerudin, ST, SE, MM

(Perguruan Tinggi Adhi Unggul Bhirawa, Surakarta City, Central Java, Indonesia)

Dr. Adeniyi Temitope Adetunji, MQCI, AMPG, FHEA, MSc, BSc

Staff member of Bowen University Iwo, Osun State Nigeria, was trained in the United Kingdom, he
obtained his Doctor of philosophy from Cardiff Metropolitan University, PGcert in Developing
professional Practice in Higher Education, MSc International Management both from University of
Wales Newport.

Prof.Sumanta Dutta
(Assistant Professor (Management-Marketing), St.Xaviers College (Autonomous), Kolkata; (M.Com;
MBA; M.Phil (Commerce); UGC-NET(Management); MIMA)

Dr. Harinder singh

Professor, Dept. of Management Amritsar College of Engg. And Tech. (Autonomous/ NAAC/ NBA)
Amritsar.

Dr. G. M. Balamurugan
Principal Vandayar Engineering College, Thanjavur

Luigi Andrea Berto

Associate Professor of History Western Michigan University, Department of History, 4432 Friedmann
Hall 1903 West Michigan Avenue Kalamazoo, MI 49008-5334, USA

Dr. K.L. Shunmuganathan

Professor And Head, R M K Engineering College Rsm Nagar, Kavaraipettai
Bi-Monthly Double-Blind Peer Reviewed Refereed Open Access International E-Journal Included the International Serial Directories & Thomson Reuters

www.ijcu.u
s

January 2015

Volume 2, Issue 1

Impact Factor Evaluation [SJIF 2015 = 3.552]

Fogwe Zephania Nji

Associate Professor of Geography, Department of Geography, Faculty of Letters and Social Sciences,
Box 3132, University of Douala, Cameroon

Adrian Lawrence P. Carvajal, Ed. D.

Professor of Management, Research and Business of the College of Business, Management and
Technology of St. Paul University Quezon City.

Technical Advisors
Dr. Zeeshan Ahmed
Software Research Eng. Department of Bioinformatics, Biocenter, University of Wuerzburg,
GERMANY

Prof. Dr. Badar Alam Iqbal

Adjunct Professor, Monarch Business School, Zug, Switzerland

Associate Editors
Reza Kafipour
Ph.D. in TESL (Teaching English as a Second Language) Assistant Professor, Shiraz University Of
Medical Sciences, Shiraz, Iran

Bulent Acma, Ph.D

Department of Economics, Unit of Southeastern Anatolia Project (GAP) Associate Professor of
Economics (Researcher and Lecturer) Anadolu University, Faculty of Economics 26470
Eskisehir/Turkey

Bi-Monthly Double-Blind Peer Reviewed Refereed Open Access International E-Journal Included the International Serial Directories & Thomson Reuters

www.ijcu.u
s

January 2015

Volume 2, Issue 1

Impact Factor Evaluation [SJIF 2015 = 3.552]

Reviewer
Prof. Dr. Oktavianus, M.Hum
Lecturer at Faculty of Arts in Andalas University

Dr. Adrian Lawrence P. Carvajal

(Professor and Research Consultant, College of Management, Business and Technology, St. Paul
University Quezon City, Philippines)

Dr. I Made Netra, M.Hum.

Language and Linguistics Lecture at Udayana University Denpasar, Bali Indonesia

Prof. Sumanta Dutta

Assistant Professor (Management-Marketing), Post Graduate Department of Commerce, St.Xaviers
College (Autonomous), Kolkata, Qualification: M.Com; MBA; M.Phil (Commerce); UGCNET(Management); MIMA.

Bi-Monthly Double-Blind Peer Reviewed Refereed Open Access International E-Journal Included the International Serial Directories & Thomson Reuters

www.ijcu.u
s

January 2015

Volume 2, Issue 1

Impact Factor Evaluation [SJIF 2015 = 3.552]

Impact Factor Evaluation [SJIF 2015 = 3.552]

International Research Journal of Management, IT & Social Science

CONTENTS

No

TITLE & NAME OF THE AUTHOR (S)

Page

A Comparative Study of Competitive Anxiety between Basketball

and Volleyball Players

1-5

Anita Singh, Research Scholar & Devender Singh Parmar

Developing Service Marketing Through Successful Involvement of

Customer

6-16

Naveen

The Right to Information in India Implementation and Impact

17-25

Naveen & Priti

English about Antivirus Software

26-30

Hisyam Syarif

Connecting to Clients And Employees

31-50

Adrianus Wunda

Bi-Monthly Double-Blind Peer Reviewed Refereed Open Access International E-Journal Included the International Serial Directories & Thomson Reuters