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OUR BUSINESS
Liquefied Natural Gas (LNG)

Export Sector

Regasification Terminals
Power Sector
Industrial Sector

Natural Gas
Liquefaction
Processed Gas/Peninsular Gas
Utilisation (PGU) System
Residential and
Commercial Sectors

Liquefied Petroleum Gas (LPG)

Exploration,
Development and
Production

Processing
Industrial Sector - Ethylene,
Methanol, MTBE, Polyethylene,
Propylene, Urea and VCM

Crude Oil
Petrochemical Plants
Transportation Sector Diesel, Gasoline, Jet Fuel
and Lubricants

Refining

Petroleum Products

VISION

TO BE A LEADING OIL AND GAS MULTINATIONAL OF CHOICE

Mission

Shared Values

We are a business entity

Loyalty

Petroleum is our core business

Our primary responsibility is to develop
and add value to this national resource
Our objective is to contribute to the
well-being of the people and the nation

Loyal to the nation and corporation

Integrity
Honest and upright

Professionalism
Committed, innovative and proactive
and always striving for excellence

Cohesiveness
United in purpose and fellowship

CONTENTS

Our Business

PETRONAS reimagining energyTM

Corporate Statements

About PETRONAS

Upstream
Maximising Resources for Growth

Downstream
Building Upon Our Achievements

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We focus on collective efforts to do

things differently by continuously
challenging industry norms to achieve
real, sustainable and long-term growth.
Guided by this bold commitment, we
constantly strive for new solutions and
push boundaries to stay ahead.

Technology & Engineering

Enhancing Value for the Business

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Our People
The Companys Greatest Asset

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Health, Safety & Environment

A Responsible Corporate Citizen

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Corporate Social Investments

Enriching Lives

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About

PETRONAS
Petroliam Nasional Berhad (PETRONAS) is Malaysias fully integrated
oil and gas multinational ranked among the largest corporations on FORTUNE
Global 500. Operating our core business in the Upstream and Downstream
sectors, we have a presence in more than 60 countries since we were first
incorporated in 1974. We are among the top five oil and gas companies (in
terms of production) and the most profitable company in Asia. We are steadily
driving for new solutions and pushing boundaries to develop and add value
to oil and gas resources in a manner that carefully balances commercial,
environmental and social considerations.
www.petronas.com

PETRONAS Twin Towers, Kuala Lumpur City Centre

UPSTREAM

Maximising Resources for Growth

PETRONAS Upstream business explores, develops, produces and monetises
oil and gas resources both domestically and internationally. We are a fully
integrated business across the oil and gas value chain with a broad portfolio
of resources and playtypes in 22 countries. Our capability and track record of
successful onshore and offshore developments in oil and gas have earned us
reputable operatorship in many ventures across the world.
As a resource owner and host authority in Malaysia, we are responsible for the
effective management and sustainable development of the countrys oil and
gas resource base. Our successes in upstream efforts in Malaysia are realised
through partnerships with oil and gas majors, through best-in-class production
sharing contracts (PSCs) and innovative risk service contracts (RSCs). RSCs
strike a balance in the mutual sharing of risks with fair returns. PETRONAS
assumes the role of project owner while contractors are service providers
with equity share in the RSC. Upfront capital investment is contributed by the
contractors according to their equity share and payment received upon first
production.

Tangga Barat Platform Offshore Terengganu, Malaysia

As an operator, we aim to maximise upstream value, sustain production and

enhance prospectivity of the nations acreages. We have explored some of the
worlds most challenging terrains and temperatures to secure new reserves.
Additionally, we conduct deepwater exploration, entering into highly complex High
Pressure High Temperature (HPHT) reservoirs and wells with high CO2 content
to enhance our yields. Our growth portfolio includes unconventional oil and gas
which include shale and coal bed methane. Today, we are among the worlds
first in maximising recovery of discovered fields with Enhanced Oil Recovery
(EOR) efforts. Cutting-edge technologies are applied alongside new strategies to
rejuvenate brownfields, extracting maximum value from existing reservoirs.

Pacific North West LNG project, Canada

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With more than three decades of Liquefied Natural Gas (LNG) experience and
a solid track record as a reliable supplier, our LNG business has successfully
delivered more than 8,400 cargoes to over 20 countries worldwide. The
PETRONAS LNG Complex is among the worlds largest LNG production facilities
in a single location, with a combined capacity of 25.7 million tonnes per annum
(mtpa) and 99.1% plant efficiency. Our strategic expansion includes shale gas-toLNG in Canada and one of the worlds first coal bed methane-to-LNG projects in
Gladstone, Australia.

The PETRONAS LNG Complex, Bintulu, Sarawak

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In addition, construction of one of the worlds first Floating Liquefied Natural Gas
facilities puts us at the forefront of gas liquefaction and production. Alongside
efforts to expand our capacity, PETRONAS will continue to leverage on long-term
oil-indexed LNG contracts, supplying primarily traditional buyers in East Asia,
while enhancing energy trading activities, diversifying supply sources and driving
marketing expansion.
In consistently delivering some of the world firsts - pipelines, platforms and
projects, we have brought oil and gas onstream ahead of schedule, providing
rapid return on investment for our partners, stakeholders and investors. Some
patented technologies which improve production yields, enhance operational
efficiency and deliver exacting results have also been commercialised. From CO2
removal membranes to solids removal and Water Alternate Gas (WAG) oil recovery
methods, we continue to make breakthroughs in technology and engineering.

Construction of PETRONAS Floating LNG 1

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PETRONAS LNG Complex (PLC), Bintulu, Sarawak

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Downstream

Building Upon Our Achievements

PETRONAS Downstream Business plays a strategic role in enhancing the value
of Malaysias oil and gas resources through our integrated operations. Our
diverse activities include the refining, trading, and marketing of crude oil and
petroleum products locally and internationally, as well as the manufacturing
and marketing of petrochemical products.
Under the refining portfolio, PETRONAS owns and operates four refineries with
a total refining capacity of 500,000 barrels per day. Three of these refineries are
located in Malaysia, of which two are in Melaka and one in Kertih. PETRONAS
also owns a refinery in Durban, South Africa through its majority shareholding
in Engen Petroleum Limited.
Set to be a major oil and gas hub in the Asia Pacific, the world-scale Refinery
and Petrochemical Integrated Development (RAPID) Project represents the
largest integrated refinery and petrochemical greenfield development in a
single location at the Pengerang Integrated Complex in Malaysia. The project
will house oil refineries, naphtha crackers, petrochemical plants as well as a
Liquefied Natural Gas (LNG) import terminal and a regasification plant.

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PETRONAS Melaka Refinery

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In the Oil Business segment, our strong overseas presence is reflected through
the upbeat marketing and trading activities of crude oil and petroleum products
undertaken by wholly-owned subsidiaries of PETRONAS Trading Corporation
Sdn Bhd (PETCO).
PETRONAS Dagangan Berhad (PDB) manages all domestic marketing and retailing
activities for a wide range of petroleum products in Malaysia while replicating
similar operations externally through its subsidiaries in the Philippines, Thailand
and Vietnam. PDB also operates service stations in various international markets
including South Africa and Sudan. PDB is the leading retailer and marketer of
petroleum products in South Africa by virtue of Engen.
The Companys Petrochemical Business growth is significantly driven by
PETRONAS Chemicals Group Berhad (PCG), the leading petrochemicals producer
in Malaysia and one of the largest in Southeast Asia. The Company manufactures,
markets and sells a diversified range of petrochemical products which include
olefins, polymers, fertilisers, methanol and other basic chemicals and derivative
products.

Marketing and trading activities

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PETRONAS Service Station

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The Downstream portfolio is further strengthened by PETRONAS Lubricants

International (PLI), a wholly-owned subsidiary with market presence in more
than 80 countries worldwide. PLI was established to formulate, manufacture and
market a wide range of lubricants for the global automotive and industrial markets.

PETRONAS Syntium range of lubricants

With the demand for gas on the rise, Infrastructure & Utilities Business is focused
on ensuring long-term security and sustainability of the gas market in Malaysia.
Through our listed subsidiary, PETRONAS Gas Berhad, we own and operate Gas
Processing Plants and the Peninsular Gas Utilisation (PGU) system, delivering gas
to the power and non-power sectors in Peninsular Malaysia as well as the power
industry in Singapore. PETRONAS is also developing our portfolio in the Power
Business through involvement in projects in Malaysia and Singapore. PETRONAS
leverages on existing capabilities, to capture opportunities domestically and in key
focus markets to expand our Infrastructure & Utilities portfolio.
The encouraging growth in PETRONAS Downstream segment is set to enhance
Malaysias economy in the long run foreseeing a brighter prospect of the
Companys agenda to become a key downstream player in the region.

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R&D laboratory at PETRONAS Lubricants Italy

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Technology & Engineering

Enhancing Value for the Business

PETRONAS pursues excellence in capital project delivery and operational performance through
strategic development and deployment of technology and engineering solutions. The Technology &
Engineering Division delivers innovative technologies and projects across the Group, anchoring on
these areas:

Delivering projects at competitive cost, on schedule, in compliance with HSE standards and with
assured operability

Driving category management for cost and delivery advantage for projects and operational

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requirements
Providing value adding technical services and solutions and custodianship of technical standards
Providing stewardship for Groupwide technical capability development and knowledge assets
Developing and deploying technology for PETRONAS operations, growth and future positioning
Commercialising technology solutions for value and competitive advantage

Enhanced Oil Recovery technology at PETRONAS Research, Bangi

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Our People

The Companys Greatest Asset

People are the key driving force in pursuing PETRONAS business aspirations. Our
workforce comprises a dynamic mix of people who embody diversity in thought,
experience and knowledge to propel our business forward in a robust and sustainable
manner.
We provide a structured career development framework to support and grow the
potential of our people through various technical and management programmes
which enhance and increase the mobility and relevance of their skills and capabilities
in a timely and progressive fashion.

Structured career development to enhance

capabilities

We challenge our people to innovate because we operate in a fast-paced industry

which demands agility and resourcefulness in addressing business and operational
challenges. In sourcing for viable hydrocarbon reserves and resources, such
endeavours require skill, cost efficiency, business excellence, ingenuity, creativity
and inventiveness. To navigate the tough environments we operate in, we diligently
maintain and enhance operational excellence to remain profitable as well as ensure
our operations are sustainably developed and managed.
Performance and Delivery is PETRONAS cornerstone which supports our aspiration
in building a high performing culture and workforce in the organisation.

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Our strategic Employee Value Proposition (EVP) hinges on the unique tenets of Trust,
Grow and Reward and is designed with emphasis on Shared Values for our employees
to naturally internalise and institutionalise dedication, commitment, passion,
innovation and loyalty.

Pacific North West LNG, Canada

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Health, Safety
& Environment

A Responsible Corporate Citizen

Safeguarding people, assets, reputation and environment is fundamental to
PETRONAS as a responsible and reliable organisation. Our commitment to delivering
sustainable performance in Health, Safety, and Environment (HSE) is guided by the
PETRONAS HSE Policy and implemented through the PETRONAS HSE Management
System and the PETRONAS HSE Mandatory Control Framework (MCF). Supporting
our operations are the standards and operating practices outlined in the PETRONAS
Technical Standards and Zero Tolerance Rules (ZeTo Rules).

HSE compliance at Samarang oil platform,

offshore Sabah

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PETRONAS strives to minimise impacts on the environment. These are reflected

in our proactive efforts by ensuring efficient use of natural resources, continually
reducing carbon footprint and minimising waste generation. As a socially-responsible
corporate citizen, we endeavour for our business presence to positively benefit local
communities wherever we operate.

Tangga Barat oil platform, Terengganu

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Corporate Social Investments

Enriching Lives

We strive to inspire and empower society wherever we operate through sustainable initiatives
which focus on education, capability and the environment. PETRONAS has consistently carried out
various education and capability building community and outreach programmes as well as societal
contributions in times of need for the benefit of the people and nation in Malaysia and abroad.

Education and Capability Building

Knowledge is power which liberates and unlocks human potential; it inspires, fires up the imagination
and shows people what is possible; and it gives people the ability to strive towards excellence.
Our education platforms include Universiti Teknologi PETRONAS (UTP), Institut Teknologi Petroleum
PETRONAS (INSTEP), Akademi Laut Malaysia (ALAM) and PETROSAINS which provide a sustainable pool
of talents for the oil and gas industry per se as well as related fields.
Among our signature education sponsorship programmes is Program Sentuhan Ilmu PETRONAS which
provides strong academic foundation for underprivileged and borderline students in communities
where we operate. The programme aims to improve their confidence and self-esteem, setting them to
excel both academically and socially.

Social Development
A developed society is the key towards a nations success. As a responsible corporate citizen,
PETRONAS continuously strive to contribute towards the betterment of the people and community.
Our efforts are realised through sustainable societal initiatives that bring long-term benefits to the
people.
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Program Sentuhan Kasih

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Initiatives that are being carried out locally include Program Sentuhan Kasih
PETRONAS, aimed to improve the living standards through socio-economic
development and disaster/crisis initiatives; and Program Kenali Anak Kita
PETRONAS, aimed to raise awareness and equip parents with the knowledge on
ways to identify and prevent substance abuse including drugs and alcohol, among
their children.
In preserving the arts, we established the PETRONAS Arts and Culture Grant, Galeri
PETRONAS and the Malaysian Philharmonic Orchestra to nurture the appreciation
of arts and music among the society. Abroad, the Yetagun Socio-Economic
Development Programme in Myanmar, school refurbishment programmes and
mobile basic healthcare services in Iraq are among the few initiatives undertaken
to uplift the living standards of the communities in the areas where we operate.

Environmental Conservation
We are fully committed in our efforts to conserve our natural heritage. Through
our various environmental initiatives, we support key environmental initiatives
which strive to protect the ecosystem for future generations.
Joining hands with Yayasan Sabah, PETRONAS initiated and supports the Imbak
Canyon Conservation Area (ICCA) effort to preserve the rainforests unique
biodiversity by promoting public awareness, environmental education and
community outreach.
PETRONAS also supports mangrove reforestation efforts in Peninsular Malaysia,
Sabah and Sarawak. In the east coast region of Malaysia, our conservation efforts
continued with the Eco-Care programme for the reforestation and rehabilitation
of ecologically-sensitive mangrove habitats, as well as that of coastal vegetation
along the Kertih river.
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Imbak Canyon Conservation Area

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For further information, please contact:

PETRONAS Group Strategic Communications
Level 70, Tower 1, PETRONAS Twin Towers
Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
Tel: +603 2051 5000
Fax: +603 2026 5050
www.petronas.com

PETRONAS Listed Subsidiaries:

PETRONAS Chemicals Group Berhad - www.petronaschemicals.com
PETRONAS Dagangan Berhad - www.mymesra.com.my
PETRONAS Gas Berhad - www.petronasgas.com
MISC Berhad for Logistics and Maritime - www.misc.com.my
KLCC Property Holdings Bhd - www.klcc.com.my
Please visit our Corporate Website for more information on our other businesses and related subsidiaries.

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2014 PETROLIAM NASIONAL BERHAD (PETRONAS) (20076-K)

All rights reserved. PETRONAS makes no representation or warranty, whether expressed or implied, as to the accuracy or completeness of the facts
presented. PETRONAS disclaims responsibility from any liability arising out of reliance on the contents of this publication.

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