Professional Documents
Culture Documents
Experience in planning, testing for upgrades, preparation of test plans, test scripts, test
cases, training the end users in testing, identification of super users for testing
Configuring the application based on solution design, performed gap analysis and
designed workaround solutions. Excellent knowledge on Functional Analysis and
Implementation, Techno/Functional analysis on Interfaces/Legacy conversions, Views,
Reports.
Excellent business and interpersonal skills, Aggressive Team Player with positive
attitude, and Goal Oriented.
TECHNICAL SKILLS
ERP: Oracle Applications R12, 11i (10.7, 11.0.3, 11.5.8, 11.5.9, 11.5.10 and 11.5.10.2) Oracle
Applications: Product Data Hub (PDH),Order Management, Mobile GUI, Inventory,
Identifying the functional specs, preparing the documentation setups and maintaining
Business Requirement Documents, Setup Documents (BR100) and other design
documents as MD050
Providing the suggestions/options of the best way to implement their need in Oracle
Applications with the SOX approval
Troubleshooting and fixing the issues on Oracle Standard Costing setups - Copy Item
Costs, Month end, Quarter end, Year end processes
Troubleshooting and fixing the issues in Order management application -Tax code,
Customer credit check, Backordering, Return Material Authorization issues
Created Oracle service requests and fixed the bugs in Oracle Work in Progress
application with the help of Oracle support. Tested the fix in TEST instance prior to apply
in other instances.
Trained the super users by providing documents using VISIO flow diagrams for better
understanding.
Prepared the functional design documents to explain the functionality of the custom
concurrent programs in Oracle Costing application by analyzing the PL/SQL programs
Troubleshooting and fixing the PO Approval issues, Stuck Purchase Orders from the
Workflow utilizing the standard scripts from Oracle
Worked on Vendor sourcing rules, Blanket Purchase Agreements, Purchase Order Release
methods in Oracle Purchasing
Preparing training and knowledge sharing materials on Costing , Item Revisions, View
Potential Shortages for the item using Microsoft PowerPoint
Training the super users by giving demonstrations on various process flows in oracle
applications and helping them to understand the process in a better way
Preparing business requirement, functional design documents and working with the
development team to build the custom reports in various applications in Oracle, testing
the report and migrating it to the other instances
Extensively worked with Oracle Metalink on a few SRs (TARs) to fix the issues in Oracle
Supply chain management, Financials, Manufacturing areas
Gathering the requirement details from the super user and enhancing the Oracle custom
report (in PL/SQL) in Bill of Material (BOM) application
Understanding and identifying the complexity of new PDH business requirements and
proposing the solutions / options to accomplish the requirements as a part of
implementing PDH SKU 1.2 project
Extensively worked on PDH and ERP interfaces as a part of daily activity and
troubleshooting / analyzing the issues on those Interfaces
Creating / Updating / Deleting SKU's, SKU Relationships using spreadsheet tool in PDH,
pushing the updates from PDH to ERP by running synchronization programs, and
Troubleshooting the Synchronization issues between PDH and ERP
Working on Flexfields- segments, value sets, values and look up codes in PDH, ERP
Working on File Upload tool for mass updates on Tax Categories, SKU attribute values,
Business Rules.
Working on Autogen tool to create / update SKU's in PDH, ERP at a batch level and
troubleshooting the issues while creating / updating
Restricting / Granting the access to create / update the SKU at different levels - SKU,
SKU attributes, SKU catalog by setting up the rules in setup work bench in PDH
Working on dynamic Mini tables to create / update the business rules using file upload
tool in the customized Oracle form
Extensively worked on Item Search based on different attribute values by creating our
own search criteria.
Extensively worked on Spreadsheet upload, Multi Item Extract form tools to create /
update / delete the SKU for various Inventory Organizations.
Created SKU (Item) setups for Attribute Groups, Attributes, Catalogs, Item Pages,
Display Formats in PDH application
Worked on Parent and Child SKU (exploded SKU) setups and fixed the issues on Autoexplode linking logic which is being used while creating the SKU's using Autogen Tool
in PDH application
Understanding the current business process and troubleshooting the Production issues to
find the Root Cause and replacing the issues in TEST instances and testing the
resolution / work around to fix the issues in Production
Worked on gathering the business requirements for the NEW SKU releases and mapping
into Oracle 11i, identifying the GAPS and providing the alternatives to minimize the
GAPS.
Extensively worked on Price Upload, Item Upload, Autogen process to create / update the
Items, Prices in Oracle
Testing the new functionality, identifying and resolving the issues in Advanced Pricing,
Order Management (OM), Inventory (INV), Purchasing (PO) modules
Providing the Test Scripts, Test Scenarios to the Business to test the business process in
Oracle in various modules including Advanced Pricing, OM, INV, PO
Extensively worked on Change Requests (CR's) and preparing the BRD's, FD's on OM,
Advanced Pricing module
Extensively worked with the development team to build the Oracle custom forms in
various applications and testing the functionality before migrating it to the other instances
Analyzing the issues using TOAD, providing the workaround to fix the issues, testing the
workaround in TEST instances and providing the updates to Business.
Monitoring the help requests created by the Business in AdvenNet software and helping
them in resolving the issues.
Troubleshooting the issues while updating / creating the Prices, Items in Oracle using
Price Upload, Item Upload, Autogen.
Worked extensively on Item categories, Category sets, Category codes and prepared the
setups for Item categories in Inventory, Purchasing, Order Management modules
Worked on creating the Licenses, Certificates for the various SKU's in Order
Management, Inventory Application
Worked and resolved the issues on Drop Shipment, Internal Sales Order in Order
Management application
Extensively worked on different Inventory transactions and solved the period end issues
Worked on the different Purchase Order setups, generated the invoices, and resolved the
pending transactions
Worked on RMA Process, importing EDI orders, and Credit Memo process in Order
Management, Account Receivables Application
Created category sets, category codes, default category sets for the various items in
Inventory application
Troubleshooting the technical issues and preparing analysis on the issues in Oracle
applications
Working on serial controlled items and item reservations against the sales orders based on
the scheduled ship date in Order Management
Support Activities:
Perform Root Cause Analysis (RCA) for various repetitive problems and provided
suggestions for speedy problem resolution.
Implement various improvised processes to prevent user errors and stabilizing the system.
Implement major modifications in the application with focus on making the system more
user friendly and ease in extracting the required data from Oracle.
Work on major upgrades of database and application that included testing of major
upgrades and releases.
Co-ordinate with Oracle Support for resolution of TAR's- Worked with Oracle to resolve
the issue on maximum number of attributes within the multi level row attribute group,
and the mini table setup issues
Serves as part of the Transition Project that successfully enabled the Team to start within
the specified timeframe
Responsible for training of end-users and provided the aggressive support to resolve the
UAT, Production issues
Understanding the clients business and taking care of the business users help requests on
Oracle Apps using AdvenNet software
Extensively worked and resolved the issues on OM, Shipping Execution, INV, PO, BOM,
WIP, Mobile GUI, AP and AR Applications
Monitoring the business users screen to understand the issues and fixing it by guiding
them to complete the process in a right way
Analyzing the issues and finding out the root cause of the problem to get a permanent fix
for the issues in various applications
Replacing the critical issues in Test instances to fix the problem in PROD instance
Resolving the month end issues and prepared a setup document for Month-end closing
Worked on Mobile GUI Application for Receiving, Picking, Packing, Dropping, and
Unpacking the items
Worked and resolved the issues on Drop Shipment, Internal Sales Order in Order
Management application
Resolved the issues on Sub inventory transfer, Inter-Org transfer in Inventory Application
Extensively worked and resolved the issues on Work Flows (Requisition, Purchase Order,
RMA Order, Standard Sales Order, Internal Sales Order, Drop Ship Order)
Worked on Modifiers, Qualifiers, Price List setups to define the discount (or) surplus
charges at various levels in OM application
Resolved the critical issues on Shipping Execution while Ship Confirming the Sales
Order.
Worked and fixed the root cause problems in BOM, WIP Applications
Worked extensively on Over (or) Under Shipment tolerances and corrected the setups to
populate those values as needed in Order Management module
Worked on Processing Constraints, Validation Templates, Record Sets and corrected the
setups according to the business needs in Order Management module with the SOX
approval
Worked with client in suggesting & developing position hierarchy for organization in
Purchasing module
Worked extensively on Item categories, Category sets, Category codes and resolved the
issues on Item categories for the reports in Inventory and Purchasing modules
Troubleshooting and clearing the PO Approval issues, Stuck POs from the Workflow
utilizing the standard scripts from Oracle.
Working with different teams to resolve the issues for the assigned sites. Research the
issues on Metalink and Open the TAR with Oracle for critical issues and following up
with Oracle support regarding bugs and patches
Resolved the issues on Taxes, Freight charges for the customers in Order Management
Application
Participated in CRPII to explain the business process flow in Oracle according to OVT
business needs.
Conduct the GAP analysis and prepared Business Requirement Documents (BRD100)
and MD050's, MD070's with the SOX approval
Prepared User Training Manuals in INV, PO, and OM applications and trained the super
users
Creating functional design documents to build the new Oracle custom reports and testing
the developed reports before migrating it to the other instances
Created various order types with the approval hierarchy in Order Management (OM)
module
Created Purchasing Hierarchies, Approval Limits, Approval Assignments for the various
positions in Purchasing application
Worked on Internal Requisitions, Internal Sales Orders, and Drop Shipment process in
Purchasing, Order Management applications.
Created Inter Company price list for Inter Company transactions in Order Management
and Inventory application
Extensively worked on Modifiers, Qualifiers to create a price list for various items in
Order Management module.
Created setups to import Freight Costs entered at shipping into Account Receivables
module
Setting up user defined transaction types for inventory transactions pertaining to the
issues done to the various cost centers from Stores. Custom Pll was developed to restrict
the Transaction Types LOV based on the Inventory Organization in which the transaction
is being performed
Created Shipping Networks between the organizations for Inter Organization and Internal
Requisition setups
Setting up of buyer less procurement process for frequently procured items through the
internal catalog for iProcurement requisitions. Set up of ASL's for iProcurementrequisitioned items with release generation method "Release using Create" enabling auto
generation of Blanket Releases, Standard Purchase Orders against the Blanket
Agreements and Catalog Quotations
Defining and maintaining ABC classification of items for cycle counting procedures and
maintained physical inventory procedures for inventory and sub-inventory locations.
Created category sets, category codes, default category sets for the various items in
Inventory application
Responding to functional assistance tickets from the super users, problem analysis and
resolution
Understanding the client's business process and mapping into Oracle Applications
accordingly
Identifying the functional specs, preparing the documentation setups and maintaining
Business Requirement Documents (BRD100) and other design documents as MD050
with the SOX approval
Providing the suggestions/options of the best way to implement their need in Oracle
Applications
Creating Item Templates in Oracle Inventory module by modifying the control level
options
Extensively worked on Item Attribute Controls and created different inventory items
Oracle Inventory Applications.
Creating the shipping networks and Inter-Organization transfer between two child
Inventory Organizations in Inventory module
Defining and maintaining ABC classification of items for cycle counting procedures and
maintained physical inventory procedures for inventory and sub-inventory locations in
Inventory application
Setting up Group by option as "Vendor" to pick up the requisition lines through scheduled
"Create Releases" program before the end of the day to optimize the Purchase Order
costs. (Reduced number of Purchase Orders creation)
Working on serial controlled items and item reservations against the sales orders based on
the scheduled ship date in Order Management
Setting up of ASL, Sourcing Rules, and Assignment Set for Inventory Min Max Planned
Items with release generation method "Automatic Release" for auto generation of Blanket
Releases and Standard Purchase Orders.
Working extensively on Advanced Pricing setups in Oracle Order Management Defining Pricing Formula, Price Lists, and Modifiers - Manual Discount, Manual
Surcharge, Freight, Freight Charges
Creating the setups for Drop Shipment, Internal Sales Order and resolving those issues in
Order Management.
Creating Shipping Parameters, Picking Rules, and Release Sequence rules for a new child
inventory organization.
Generating the invoice against the sales order in Account Receivables module
Setting up processing constraints to restrict the users to cancel the sales orders at different
stages.
Working with business users to resolve all the issues in Oracle Applications. Resarch the
issues on Metalink and Open the SR with Oracle for critical issues.
Setting up the appropriate Price List in Order Management Application for various
inventory items
Demonstrating the configuration setups for the new child inventory organization, Item
attributes, and the item templates.
Working with the super users to resolve all issues for the assigned sites. Research the
issues on Metalink and Open the TAR with Oracle for critical issues.
Mainly responsible for mapping the client's business process in the modules of Oracle
Purchasing, and Order Management.
Responsible for doing the gap analysis based on the customer's requirement.
Responsible for the setups for purchasing (PO), Order Management (OM), Bill of
Materials (BOM) with the SOX approval
Was responsible for the setup of items, defining cost types and assigning cost to the items
Setting up the setups forContract Purchase Orders for Multi Function Printers
Setting up of Approved Supplier List, Assignment Set, and Sourcing Rules for the service
Items with release generation method "Automatic Release" for auto generation of Blanket
Releases and Standard Purchase Orders.
Setting up Group by option as "Vendor" to pick up the requisition lines through scheduled
"Create Releases" program before the end of the day to optimize the Purchase Order
costs. (Reduced number of Purchase Orders creation)
Worked with client in suggesting & developing position hierarchy for organization.
Defining and maintaining receiving options, control options, Payment terms, Purchasing
locations, buyers, approval groups, approval assignments.
Coordinating with Oracle Support on various TAR's on daily basis through Metalink.
Analyzing the PO Approval issues and clearing the Stuck POs from the Workflow
utilizing the standard scripts from Oracle.
Enabling descriptive Flexfields and key Flexfield segments on some forms in Oracle
Purchasing Application.
Defining the Purchasing, Receiving and Financials Options as part of the setup
Setting up the Drop Shipment and Internal Orders for some of the service items in the
Oracle Order Management module
Creating the option classes in the Bill of Materials Application for the service items
selection in the Order Management (OM).
Restricting the Desk Top receiving for iProcurement requisition (expense) items by User
Departments. All items are received at Stores and then issued to User Departments
outside the system.
Setting up REALMS to restrict access to items based on the item category to users based
on the business requirements
Coordinated with business users and IT, in developing new solutions based on gap
analysis
Extensively worked with the development team to build the Oracle custom forms in
various applications and testing the functionality before migrating it to the other instances
Testing of the migrated changes in QA Instance and giving sign-off to move production.
Working with different teams to resolve all issues for the assigned sites. Research the
issues on Metalink and Open the TAR with Oracle for critical issues.
Coordinate with Oracle Support on various TAR's on daily basis through Metalink.
Understanding the existing processes and carrying out requirement analysis for Order
management flow. Project deliverables included - understanding business requirements,
mapping them to Oracle Applications functionality, demonstrating and recommending
relevant Applications Fit, supporting Testing cycles etc.,
Identified the functional specs, Preparing the documentation setups and maintaining
Business Requirement Documents (BRD100) and other design documents as MD050
Setting up Pricelists, Qualifiers, and Modifiers and defining pricing attribute contexts to
setup formulae.
Performed the setups for Drop Shipment, Internal Sales Order and resolving those issues.
Worked heavily on Item master, enabling additional attributes in item, categories, Item
catalogs
Extensively worked on physical inventory and cycle count setups to indicate to MRP in
OPM application.
Created Item Categories for the various reporting and Business purposes.
Developed the procedures for establishing the costs for various items in OPM
applications
Extensive work done on Advanced Pricing and Pricing Attributes Linking and Mapping
Credit Limit control of Customer and Credit sharing with Customer Relation ship
Did Customization on Sales order Form which Triggers the Print Sales Order Report for
the booked orders
Design and implement Oracle Proposal template and components, which include cover
letter, quote details, quote summary with categories (such as hardware, software, training,
documentation and discount), product details, installation notes and terms and conditions.
Setup email functionality to send proposal package to customers
Set ups for freight and special charge types and converting actual costs into charges based
on the defined terms and rules in Order Management application.
Successfully implemented Order Management (Stock and sale, Drop Shipments and
Internal Orders) using workflow and Shipping (Trip and Contained Management).
Creation of Multi level Standard Bills with alternative routing & Substitute components
Creation of WIP Job Routing / Job Costing & configuring outside processing process.
Production Support Analyzing and resolving implementation issues. Month end activities.
Configure Customers Online. Import customers from legacy (external) system with
validations. Identify duplicates and merging of parties/customer accounts.
Consolidate organizations and inventory activities to limit the number of transactions and
complexity of the processes.
Consolidate and implement one master price list with qualifiers, formulas handling
special price and discounts and multi-currency conversion.
Calculate freight charges based on item physical attributes (weight/dimension) using tan
data ADSI server control console and print the label based on container details that items
goes into one package.
Set up value sets, key flex fields, descriptive flex fields, concurrent program, printers,
function, menus, responsibility, users
Set up modifier for price adjustments, freight and special charges, discounts and
surcharges. Ship confirms workflow notification requires sales manager to approve
before invoice lines can be invoiced. Enhance functionality of order management using
custom library without modifying the standard code
Design an interface by providing link from Customer Care to inquiry management, call
logging and messaging, email center, web callback and web-chat
Responding to functional assistance tickets from the business users, problem analysis and
resolution
Analyzing and troubleshooting of Agile and Oracle interfaces for New Product
Introduction
Coordinated with business users and IT, in developing new solutions based on gap
analysis
Testing of the migrated changes in QA Instance and giving sign-off to move production.
Working with different teams to resolve all issues for the assigned sites. Resarch the
issues on Metalink and Open the TAR with Oracle for critical issues.
Coordinate with Oracle Support on various TAR's on daily basis through Metalink.