Professional Documents
Culture Documents
Policy
Table of Contents
Our Policy............................................................................................................................................................
Our Commitment to Fairness............................................................................................................................
Anticompetitive Behavior................................................................................................................................
Bribes and Kickbacks ......................................................................................................................................
Settlement Services..........................................................................................................................................
Gifts and Gratuities..........................................................................................................................................
Conflicts of Interest .........................................................................................................................................
Your Purchase of a Pulte Residence ................................................................................................................
Our Company Records and Reporting.............................................................................................................
Financial Accounting Records.........................................................................................................................
Tax Laws .........................................................................................................................................................
Records Retention............................................................................................................................................
Our Assets ...........................................................................................................................................................
Expenditures ....................................................................................................................................................
Finance Manual ...............................................................................................................................................
Bribes, Kickbacks and Gifts ............................................................................................................................
Loans ...............................................................................................................................................................
Political Contributions.....................................................................................................................................
Non-business Use ............................................................................................................................................
Our Securities .....................................................................................................................................................
Material Information........................................................................................................................................
Blackout Periods..............................................................................................................................................
Trading Pulte Stock .........................................................................................................................................
10b5-1 Trading Plans.......................................................................................................................................
Our Communications with the Public ..............................................................................................................
Our Customers....................................................................................................................................................
Non-discrimination..........................................................................................................................................
Confidentiality .................................................................................................................................................
Our Employees....................................................................................................................................................
Equal Opportunity ...........................................................................................................................................
Confidentiality .................................................................................................................................................
Harassment ......................................................................................................................................................
Non-retaliation.................................................................................................................................................
Health and Safety.............................................................................................................................................
Environmental Compliance .............................................................................................................................
Drugs and Alcohol...........................................................................................................................................
Duty to Cooperate and Keep Confidential.......................................................................................................
Our Proprietary Rights......................................................................................................................................
Confidential Information .................................................................................................................................
Trade Secrets ...................................................................................................................................................
Inventions, Works and Other Contributions ....................................................................................................
Assignments ....................................................................................................................................................
Exclusive Rights ..............................................................................................................................................
Infringement ....................................................................................................................................................
Our Electronic Communications.......................................................................................................................
Email Communications ...................................................................................................................................
Internet Usage..................................................................................................................................................
Your Expectation of Privacy ...........................................................................................................................
Protocol for Waivers for Executive Officers and Board of Directors ............................................................
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With this commitment in mind, we have developed this Business Practices Policy, which governs all of the
companies in the Pulte Homes family (which we refer to collectively as Pulte or the Company). There may be
additional policies that relate to your job, but this Business Practices Policy will control in the event that other
policies are inconsistent with this Policy. Pulte reserves the right to modify this Policy at any time.
We expect that you will personally comply with this Policy. We also expect that you will immediately report any
person or situation that deviates from this Policy. Pulte welcomes such reports, and will not tolerate retaliation
against anyone who makes such reports. We further realize that reporting illegal or unethical conduct to your
manager or supervisor is not always possible or comfortable. To address this situation, we remind you to use the
Pulte Ethics and Compliance hotline to comply with your reporting requirement (the number is located on the
Company Intranet). Finally, we expect that you will have a general knowledge of the laws and regulations that
govern your job, and will seek guidance on any matter on which you have a question.
You should be aware that your failure to observe this Policy may result in disciplinary action by Pulte, up to and
including termination. You may also be subject to such consequences if you permit others to violate this Policy and
you do not report the situation in a timely manner. To the extent you are involved in or aware of illegal or fraudulent
activity, you could also personally suffer legal penalties and/or criminal sanctions.
This Policy will guide you in your role as a Pulte employee, but no policy can anticipate every possible scenario or
question. Pulte has therefore established support systems to answer questions, provide advice and assist employees
in interpreting this Policy. In each section of the Policy, we will provide you with the proper contact person(s) in the
event you have questions or need to report certain activities. Contact information can be found, along with this
Policy, on our Company Intranet.
Page 1
You are prohibited from splitting the fee that a settlement service provider receives for its settlement
services unless you perform appropriate services for which your fee is fair value.
You are prohibited from receiving a kickback or a referral fee from a settlement service provider for merely
referring the business.
If your job involves the provision of settlement services (for example, mortgage or title services), you are
prohibited from giving any other person or company a kickback or referral fee for merely referring the
business to Pulte.
You must have every customer that both purchases a Pulte home and uses a Pulte settlement service sign an
Affiliated Business Arrangement Disclosure form.
Personal gifts, such as goods, services or event tickets for your personal use, including gifts from
homeowners, should not exceed nominal value.
Third-party sponsored social events, such as golf outings, meals and sporting or other events, should also
be nominal in value and should not compromise good business judgment or Pultes reputation.
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Personal gifts and sponsored social events should only be accepted periodically. When deciding whether value is
nominal, consideration should be given to the cumulative annual value received from a single vendor.
Exceptions to this Policy can only be made by 1) the President of your business unit or 2) the appropriate finance
officer in your business unit. If you are the President of your business unit, you must clear any exceptions through
the General Counsel or the Company Controller.
Conflicts of Interest
Employees of Pulte, and their immediate family members, must avoid doing anything that creates a conflict of
interest, or the appearance of a conflict of interest, with their responsibilities to Pulte. A conflict of interest arises
when an employees personal interests are inconsistent with Pultes interests, or when an employees judgment may
be compromised because of the potential for personal gain.
The problem is not a simple one. No policy, however comprehensive, can cover all possible scenarios. If you have a
question as to whether an existing or contemplated business situation involves a conflict of interest, you should
resolve any doubt in favor of full disclosure of the facts to the appropriate Pulte contact.
Here are some examples that we consider a conflict of interest:
You may not work for, or invest in, another business that competes with Pulte, such as a homebuilder or
mortgage or title company, or do work that interferes with your ability to perform your Pulte duties. This
investment prohibition does not apply to a non-controlling investment in a public company that competes
with Pulte.
Neither you nor someone in your immediate family may provide goods or services to Pulte. If you wish to
engage in business with Pulte, you must obtain the approval of your supervisor and your Area Vice
President of Finance or the Company Controller.
You should avoid investing in, or having any financial interest in, any vendor, supplier or trade contractor
if you have meaningful control over Pultes decision to work with that company (other than through a
mutual fund or a non-controlling investment in a public company). If you or anyone in your immediate
family has a prohibited ownership interest in a Pulte vendor, contractor or trade contractor, you shall
immediately disclose that fact to your supervisor and your Area Vice President of Finance or the Company
Controller.
You may not accept a discount from a Pulte vendor, supplier or trade contractor unless that discount is
generally made available to all Pulte employees in your operation. If you are unsure as to whether to
accept a discount, check with your Area Vice President of Finance.
If you are considering building your own home or performing a major renovation, you should utilize the
services of a general contractor in order to avoid undue distraction and interference with your job
responsibilities. If you use a Pulte vendor, supplier or trade contractor to build your own home or perform
renovations, you must pay reasonable commercial rates for such services and document those payments
with invoices and receipts. If a Pulte vendor, supplier or trade contractor offers you a discount for such
goods or services, you may not accept that discount unless that discount is generally made available to all
Pulte employees in your operation. When building your own home or performing renovations you may not
use Pulte building materials or require Pulte employees to assist or perform such renovations. This
provision does not prohibit customary construction or warranty work on a Pulte home.
If you learn of a business opportunity in the course of your work with Pulte, you may not take advantage of
that opportunity, even if you believe Pulte would decline it. Before you take advantage of such a business
opportunity, you must disclose your plans and confirm with the General Counsel or the Company
Controller that the business opportunity was, in fact, declined by Pulte.
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You may purchase any available home to occupy as your primary or secondary residence, or if a member of
your immediate family will occupy it as his or her primary or secondary residence. The terms and pricing
of the purchase should be pre-approved by an independent higher-level manager (in most cases, the
President or head of your business unit head or top finance officer). The term immediate family includes
your or your spouses parents, grandparents, children, siblings or grandchildren.
If you wish to purchase a Pulte residence that will not be occupied by you or a member of your immediate
family, you must have the prior permission of both your Area Vice President of Finance and the Company
Controller.
Additional policies issued by Human Resources govern each employees purchase of a Pulte residence. You are
responsible for understanding and adhering to those policies, whether you are the purchaser or are otherwise
involved in the employee purchase transaction by virtue of your position.
Contact: Appropriate business unit President or Finance Officer.
Special situations or further questions:
Office of the General Counsel
Company Controller
Page 4
You may not make false, misleading or artificial entries on any books, or in any records or reports for any
reason.
All information regarding company funds or company assets must be disclosed, regardless of their purpose.
You may not make or approve payments from company funds or other assets with the intention or
understanding that any part of such payment is to be used for any purpose other than that described by the
documents supporting the payment.
All payments must be supported with appropriately approved invoices or receipts, expense reports or other
customary documents, all in accordance with established policy.
Tax Laws
You are obligated to adhere to the Internal Revenue Code, as well as any state or local tax laws that affect your job.
Records Retention
A variety of laws that govern our accounting, tax and business operations require us to follow proper records
retention procedures. All documents and records that you receive or generate in the course of your work are the
property of Pulte. These records, which include both physical and electronic documents, are subject to a Records
Retention Policy that details the period of time for which you are required to retain records and the time at which
you must destroy them. You are required to comply with this Records Retention Policy with respect to materials in
your filing cabinets, in your office or workspace and on your computer.
In addition, regardless of the retention period specified in the Records Retention Policy, you are prohibited from
destroying documents and records that pertain to ongoing litigation or to a government investigation, or to any
matter in which litigation or a government investigation is reasonably foreseeable.
Contacts:
Company Controller
Director - Corporate Audit
Records Retention Office of the General Counsel
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Our Assets
It is your responsibility to help safeguard our hard assets, such as cash, inventory,
tools, equipment, records, computers and other valuable items, whether owned, leased
or borrowed by the Company. You should use and maintain such assets with care and
respect, while guarding against waste and abuse.
Expenditures
All items you expense to Pulte, such as travel or meals, must be legitimate business expenditures made for the
benefit of Pulte. You should review and follow any additional policies regarding expenditures in your operation,
including travel policies.
Finance Manual
If your job involves the negotiation of financing arrangements or leases, you are expected to know and adhere to the
policies and procedures set forth in Pultes Finance Manual. In addition to other parameters, the Finance Manual
will guide you as to whether a financing arrangement or lease must be pre-approved by your Area Vice President of
Finance, the Company Treasurer, the Company Controller, and/or the Chief Financial Officer.
Among other requirements, the Finance Manual also provides that:
A guaranty by Pultes parent company or another Pulte entity of an affiliates financial commitment or
contractual performance requires pre-approval by the Company Treasurer or the Chief Financial Officer.
In all circumstances, the acquisition or formation of an entity, or the formation of a joint venture, regardless
of the purpose, must be pre-approved by the General Counsel.
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Non-business Use
You may not use Pulte facilities or assets for a purpose unrelated to Pulte business without the permission of your
supervisor.
Contacts:
Company Controller
Chief Financial Officer
Company Treasurer
Office of the General Counsel
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Our Securities
As an employee of a publicly traded company, you must observe certain rules regarding
buying, selling and trading of Pulte Securities. Pulte Securities include: Pulte Homes
stock; employee, director, and publicly traded stock options; Pulte Homes publicly traded
debt; and the Pulte Stock Fund in the 401(k) Plan. Violation of the following policy may
also subject you to personal civil and criminal liability.
Material Information
You may never engage in the purchase, sale or trading of Pulte Securities if you possess Material Information that
has not been previously disclosed to the investing public. Material Information is any information that a
reasonable investor would consider important in an investment decision regarding Pulte Securities. Examples of
Material Information include, but are not limited to:
Significant internal financial information that departs in any way from what the market would expect.
Significant mergers, tender offers or acquisitions of other companies, or major purchases or sales of assets.
Significant litigation.
Significant transactions with other companies, such as joint ventures or licensing agreements.
All Pulte employees and members of the Pulte Board of Directors are subject to this restriction.
This restriction includes elections made through your 401(k) while you are in possession of Material
Information not previously disclosed to the public.
This restriction does not apply to trades made pursuant to a pre-approved 10b5-1 trading plan (see 10b5-1
Trading Plans below).
Unless specifically authorized, you may never share such nonpublic Material Information (tipping) with anyone
outside Pulte, including members of your family.
Employees should become familiar with the Pulte Homes, Inc. Disclosure Policy which requires that disclosures
comply with applicable law and New York Stock Exchange rules and regulations. The Disclosure Policy is located
on the Company Intranet.
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Blackout Periods
Covered Employees
You may not purchase, sell, or trade Pulte Securities during the quarterly blackout period if you are a member of the
Board of Directors, an officer (defined below), or a Home Office or field manager/professional staff member
(collectively Covered Employees) who has access to nonpublic Material Information, as described above. Because
of the possible attribution to you, members of your family or other persons living with you should also adhere to
these blackout periods. Administrative support reporting directly to any Covered Employee should discuss the
applicability of this policy with their immediate supervisor.
Officer includes all Home Office, field and subsidiary officers, and all members of operations committees at the
Area and Division levels.
Blackout Periods
Blackout periods begin every quarter on January 1, April 1, July 1, and October 1, and end following the first
business (trading) day after the day on which Pulte has publicly released its earnings report for the preceding
quarter. For example, if Pulte issues a press release with quarterly financial information at any time on a
Wednesday, and the New York Stock Exchange is open for trading on Thursday, the blackout period will end and
the trading window will reopen as of the opening of the market on Friday morning. Pulte reserves the right to
impose additional blackout periods from time to time.
This restriction includes elections made through your 401(k) plan with respect to the Pulte Stock Fund
during the blackout period. The Company will regularly monitor trading in the Pulte Stock Fund in the
401(k) Plan.
This restriction does not apply to trades made pursuant to a pre-approved 10b5-1 trading plan.
All Pulte employees and members of the Pulte Board of Directors are subject to this restriction.
Can only be established (or amended) at a time when the insider does not possess nonpublic Material
Information.
Must specify the amount, pricing, and timing of transactions in advance or delegate complete discretion on
these matters to an independent third party.
Cannot be established, terminated, or amended without the advance approval of our General Counsel.
Page 9
Once a 10b5-1 trading plan is adopted, the insider cannot exercise any influence over the amount of securities to be
traded, the price at which they are to be traded, or the trade date.
******
Certain officers and members of the Board of Directors are also subject to the trading procedures described in the
Companys Officers and Directors Insider Trading and Confidentiality Policy.
If you are interested in establishing, or would like more information about, a 10b5-1 trading plan, or if you have any
questions regarding this policy, please contact our General Counsel.
Contact:
Page 10
Unless it is part of your normal job duties, you should not do the following without
permission from the proper Pulte resource:
Comment about Pulte on the Internet, in chat rooms, on bulletin boards or on any website
Respond to any comments about Pulte on the Internet, in chat rooms, on bulletin boards or on any
website
If you are confronted with a crisis or an emergency situation, refer to the Companys Crisis Communications Plan
and immediately contact the Companys Investor Relations department.
If you are concerned about comments you see in the media or on the Internet regarding Pulte, please bring those
matters to the attention of the Companys Investor Relations department or the General Counsel.
Inquiries from security analysts or investors should always be referred to the Companys Investor Relations
department.
Primary Contact:
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Our Customers
Our customers are our most valuable assets. You should always be fair, honest, and
respectful whenever dealing with customers. If your job involves sales and marketing you
are expected to be familiar with the laws, regulations and policies applicable to your job.
Non-discrimination
It is a violation of this Policy and the law to discriminate in any aspect in the sale of a home or the provision of a
mortgage, title policy or settlement service due to a persons race, color, religion, national origin, gender, disability,
family status or other status protected by the Fair Housing Act, Fair Lending laws, the Equal Credit Opportunity Act
and other applicable laws.
Confidentiality
In some cases, laws will prevent us from sharing customer information with third parties, or even with affiliates.
Information about our customers, including their names and contact information, should not be shared with third
parties without due consideration of applicable laws and business considerations. You should understand the laws
and policies that govern sharing customer information in your employment context.
Contact:
Page 12
Our Employees
Equal Opportunity
Pulte is an equal opportunity employer. Our policy is to maintain a workplace environment
free from discrimination on the basis of race, age, color, religion, gender, sexual orientation,
national origin, disability, veteran status or other legally protected status. This equal
opportunity policy covers all aspects of the employment relationship, including hiring, pay, benefit programs,
opportunities and termination.
Pulte will make every effort to reasonably accommodate employees or applicants with mental or physical disabilities
as defined under the Americans with Disabilities Act.
It is the individual responsibility of every manager to be mindful of non-discrimination and reasonable
accommodation in making employment decisions.
Confidentiality
Pulte Homes provides our employees with the level of privacy and confidentiality required under the law. Therefore,
all employees are prohibited from using, disclosing or disseminating to anyone any company-related information
regarding our employees and/or their families.
Unauthorized use, disclosure, copying and/or misuse of confidential information is a serious breach of duty. This
obligation to maintain the confidentiality of information continues after your employment relationship terminates.
Harassment
Pulte is committed to providing a workplace free of sexual harassment as well as harassment based on race, color,
religious creed, national origin, ancestry, age, medical condition, marital status, physical or mental disability, sexual
orientation, or any other basis prohibited by applicable federal or state law. Pulte will not tolerate harassment of
employees.
Harassment includes verbal, physical or visual conduct that creates an intimidating, offensive or hostile working
environment or that unreasonably interferes with job performance. Additionally, sexual harassment includes:
Conditioning employment or continued employment upon submission to a sexual advance, whether stated
explicitly or not.
Any incident of harassment by any employee or any other person (including a vendor, trade contractor or
homeowner) shall be promptly reported to the employees immediate supervisor or to Human Resources. Every
reported harassment complaint will be investigated thoroughly, promptly, professionally and confidentially.
Non-retaliation
Pulte will not tolerate retaliation against anyone who reports in good faith a person or activity believed to be in
violation of these employment standards. Pulte will also not tolerate any form of retaliation against any employee
cooperating in the investigation of a complaint.
Health and Safety
You are responsible for attaining and maintaining a safe work environment, and you are expected to perform your
duties in accordance with all health and safety laws, regulations and Pulte policies. You are also responsible for
Page 13
immediately bringing to your supervisors attention any harassment, injury, occupational illness or hazardous
conditions in the workplace.
You are prohibited from bringing firearms and weapons to any Pulte site, even if you are properly licensed to do so
by the laws of your state. This prohibition extends to your vehicle if it is parked on a Pulte site, or any Pulte-owned
vehicle wherever it is located.
Environmental Compliance
Pulte's facilities and operations are subject to numerous environmental requirements. These statutes and regulations
govern air emissions, discharges of water to surface and groundwater, handling and disposal of waste, including
hazardous substances, and work place practices. They also focus on the release of pollutants to the air or water, or
onto or under the ground. Such a release, even if accidental, must often be reported to governmental authorities.
Pulte's policy is to comply fully with all applicable environmental laws and regulations. Each employee must be
sensitive to regulatory requirements and must exercise good judgment regarding the environmental effect of the
Company's operations. If you become aware of any violation of environmental law or any action that may appear to
conceal such a violation, you must immediately report the matter to your manager or to the Pulte Law Department.
Employees are also encouraged to identify opportunities for improving our environmental performance, including
conservation and recycling. If you become aware of any violation of environmental law or any action that may
appear to conceal such a violation, you must immediately report the matter to your manager or to the Pulte Law
Department.
Drugs and Alcohol
Pulte strives to maintain a drug-free and alcohol-free workplace. Employees must report for work free of alcohol or
illegal drugs in their bodies or in their possession.
Pulte strictly prohibits the use, sale, purchase, transfer, distribution, possession or manufacture of illegal drugs and
narcotics or (except as discussed in the next paragraph) alcoholic beverages on Pulte Homes premises and work sites
or during any working time outside the workplace while representing Pulte Homes.
Upon approval from the Division President, an exception exists to possess alcohol on Pulte premises for the limited
purpose of providing gifts to customers, and not for consumption by Pulte employees, provided that the use or
possession complies with all applicable laws. In addition, a manager at or higher than the Division President level
or its equivalent (e.g. Corporate Vice Presidents) may approve alcohol use by employees in appropriate Pulte
business or social situations provided that the employees use or possession complies with all applicable laws. In
situations where Pulte or its vendors sponsor social events at which alcohol is present, you should do nothing to
compromise Pultes reputation, and you alone are responsible for your actions. You are expected to act lawfully and
appropriately for the business context.
This policy applies to all employees, independent contractors, consultants and anyone on property owned or leased
by Pulte Homes, including parking lots, Pulte-owned vehicles and any location being used to conduct Pulte Homes
business or social events.
Implementation of this policy is intended to comply with local, state, and federal laws and regulations. No
employee should consider the use of alcohol a business obligation at any time.
Employees may be required to take a test to determine the presence of drugs or alcohol. Testing positive for illegal
drugs or alcohol, or refusing to take a test when requested, is a violation of this policy and will result in disciplinary
action up to and including termination of employment. Any applicant who tests positive on any drug test required
by the Company may not be hired.
Duty to Cooperate and Keep Confidential
Any employee involved in an investigation must cooperate and keep any information related to the investigation
confidential. To conduct a thorough investigation, your cooperation, complete candor and confidentiality are
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required. This obligation to maintain the confidentiality of information continues after your employment
relationship terminates.
Contacts:
Page 15
Contact:
Page 16
Offensive materials, such as pornography, sexually suggestive content, racial slurs or offensive language
Derogatory comments regarding another person, particularly as to that persons age, sexual orientation,
religious or political beliefs, national origin or disability
Email alerts and subscription services, with the exception of general news or communications that
directly pertain to your job
Communications that are prohibited by law or designed to encourage illegal or improper behavior
We expect that you will not send out prohibited communications, whether in the form of a message or an attachment
to a message. To avoid receiving such communications whenever possible, you should not provide your Pulte email
address to those who send such material or to entities that might share your email address with third parties.
Internet Usage
Any non-business use of the Internet should be extremely brief and sporadic. In addition, you may never use Pultes
electronic communications system to:
Page 17
You will be considered responsible for any activity that occurs under your password. Keep your password
confidential. Log off your desktop or laptop or use a password protected screen save whenever you are
away from your computer.
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Page 19
Certification
Business Practices Policy
Employee Handbook
Pulte Homes, Inc.
I received, read, and understand the Business Practices Policy and Employee Handbook.
I also read, understand, and agree to the Alternative Dispute Resolution Policy, including the
provision requiring that any claim must be submitted within six months of the decision, event, or
employment action, or it is waived.
I certify that I have not violated, and will not violate, the spirit, intent, or provisions of the
policies stated in these materials. I agree to promptly report actual or potential violations of the
Business Practices Policy and/or the Employee Handbook.
Employee Signature:
Date: