Elnora or Nora C Madela

Phone: (808) 772-6245

Objective
A position in the restaurant or hotel industry as a waitress, cocktail server, and banquet server. In
addition, retail sales and cashier in a dept. store or business.

Ability Summary
Qualified to work as a waitress, cocktail server, banquet server, food runner, pantry and dessert worker.
Enjoy providing customer service and making sure the guest's or customer's needs are met. Ensuring
that their experience is memorable as well as pleasurable.

Employment History
Food Runner
12/2012 - Current

HiEmployment

1801 Kalakaua Ave., Honolulu, HI

Employed as a Food Runner at the Hawaii Convention Center . Worked during functions held there for
the Joint JROTC Military Ball and the Cutter Auto Co. Christmas Party. Replenished food items when it's
low back to the kitchen area and bring out new orders to my station whether its main courses or desserts.
Assisted also in cleaning and setting up for the next event. Assisted in the food service for the First
Hawaiian Bank Christmas Buffet Dinner.

Server
12/2012 - Current

HiEmployment

1801 Kalakaua Ave., Honolulu, HI

Worked as a Server for the Sony Open Dinner held at the Hawaii Convention Center. The menu was
presented by Chef Alan Wong. Served Appetizers, Salads, Entrees, and Desserts. It also included
serving wine and cocktails. Worked at the Iolani Palace which held the Spidala Gala. The menu was
presented by Chef Chai. Served Appetizers, Salads, Entrees, and Desserts. Wine and cocktails were
also included. Bussed, cleaned up, put away linen and chairs for both events. Worked for the Amway
Gala which was held on Ford Island at the Pacific Aviation Center. The eight course menu was presented
by Chef Chai. Served food and alcohol beverages. Cleaned up by bussing and putting away table
arrangements including the linen.

Extras Background Actor (non-speaking role)

10/2015 - Current

Hawaii Five - O Extras Casting Eye

Productions Inc.

510 18th Ave., Honolulu, HI

Worked as an extra(non-speaking role) for the background scene of an episode in the Hawaii Five - O
television series which I was cast as a Hostess in a 1987 flashback that captured a glimpse of the past
for one of the actors.

Server
11/2011 - 11/2011

Royal Hawaiian Hotel

2259 Kalakaua Ave., Honolulu, HI

Worked as a Server for a temp position at the Royal Hawaiian Hotel during the APEC Functions under

the Banquet Manager, Alisia Sales in November of 2011. The phone number of the hotel is 923-7311.

Busser, Food Runner, Pantry and Dessert Worker

12/2007 - 08/2010

Perry's Smorgy Buffet Restaurant

2380 Kuhio Ave., Honolulu, HI

Provided customer service by clearing the plates, cups, and utensils from the customer's dining table.
Gave food orders to the cooks. Refilled the food orders in the food warmers. Prepared, refilled, and
restocked two salad bars. Served and refilled desserts. Cleaned and maintained my stations. Worked as
a busser, food runner, pantry and dessert worker. Multitasked these positions whenever someone was
late or out sick. This is how I gained my experience in a hectic situation when it was busy or understaffed.
Teamwork was a priority. The staff and I were like a family. Unfortunately, I am no longer working there
because the business closed down.

Server
01/2000 - 12/2007

Pizza Hut Restaurant

Kalakaua Ave., Honolulu, HI

Provided customer service by taking food orders and bringing it back to the customers. Prepared and
served drinks which included alcoholic beverages. Cleared the tables. Refilled the salad bar. Started as a
hostess and worked behind the bar before becoming a server in a week. My first rewarding experience in
the Food and Beverage Industry. Unfortunately, I am no longer working there because the business
closed down.

Customer Service Sales/Cashier

01/1995 - 01/2000

McInerny

2259 Kalakaua Ave., Honolulu, HI

Provided customer service in retail sales and cashier. My experience involved opening and closing of the
register which included handling money.This was at the beginning and end of every shift. Inventory
controlled when available. The department store was similar to Macy's but smaller. It was my first
introduction into customer service which prepared me for future exciting, positions. UnfortunateIy, I am no
longer working there because the business closed down.

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

01/1999

Honolulu Community College

HI

Associate's Degree

Liberal Arts

Additional Information
Available to start work immediately. The gap between employment is because I cared for my Dad during
that time. In addition, I am very knowledgeable in using the POS system. Experience working in the FOH
as a Server from a large, upscale fine dining to a small, casual type of setting. I am trained to multitask in
any given situation. My priority is making sure the guest or customer is happy and satisfied with the
service I provided for them. Making sure the customers' needs are met, checking to see if he or she is
okay, and letting them know that I am always available to provide service for them are my key
responsibilities. This is repeated with every guest or customer I have the pleasure to meet with which will
inevitably make them return at the restaurant or business I am at. They will undoubtedly know that my
main priority is them.

Detailed References
Hernando Tan, President
Local Union 5: Hospitality & Healthcare Union
1516 S. King Street
Honolulu, HI 96826
(808) 941-2141
Personal reference known for 5 year(s).

Samson Cuaresma, Mail Handler for 7yrs.

U.S.Postal Service
94-1385 Hiapo Street
Waipahu, HI 96797
(808) 255-6967
Personal reference known for 10 year(s).

Charlie Tamayo, Chef

Hilton Hawaiian Village
Honolulu, HI 96814
(808) 225-6774
Personal reference known for 10 year(s).

Yamilet Bremmer, Counter Help

Zippy's Restaurant
Honolulu, HI 96817
(808) 781-8262
Personal reference known for 7 year(s).

Devery Lee, Manager,Manager at Perry's

Taco Bell
Honolulu, HI 96817
(808) 232-3018
Supervisor reference known for 4 year(s).

Reynaldo Ventura, Chef, Co-Worker at Perry's

Nobu Restaurant
721 Mokauea Street
Honolulu, HI 96819
(808) 693-5126
Business reference known for 4 year(s).

Guillermo Nagtalon, Hotel worker,Co-worker:Perry's

Moana Surfrider Hotel
Honolulu, HI 96797
(808) 365-9880

Business reference known for 4 year(s).