Abdul Wahid Siddiqui Mohammed

Upton Park, E13 0QS Mob : 077153

Skill Set:
Routing , Switching, Cloud
Computing , Virtualization
Technology, Firewalls
Network Management
Windows: NT-Win7/8
Outlook,
MS-Exchange
Server, ITIL, ITSM

Area of Expertise
Switching: VLAN, VTP, Ether
Channel, HSRP
Routing: EIGRP, BGP, OSPF
and MPLS

Professional
CCNA Certified
MCSE Certified

Professional Trainings
CCNP Curriculum
CCIE (R&S)

70218 E-mail: wahid.msc@hotmail.com

Personal Summary
An enthusiastic IT engineer with the determination required for
resolving networking issues, possessing organisation skills,
excellent knowledge of network technologies with analytical
abilities. With a desire to keep up to date with technology, to
achieve top cadre by settings benchmarks both at organisational
and personal front, and to make best use of my skills for further
development.
Experience Profile
ATL Systems Ltd
IT Consultant
ATL systems is a Hardware provider and Software developing
company with a huge client based providing day to day support
for both hardware and software and installation of network for
its clients.
Duties:
Call logging on day to day basis, maintaining reports for daily,
weekly and monthly.
Analysis of the network connections and software if required
Day to day maintenance of the hardware and network
Resolving the software issues if any.
Installation, configuring and maintaining server, firewalls and
routers.

Diploma in Hardware
Notebook & Printers

Personal Skills
Self-Motivated
Confident
Hardworking Management
Skills

Dixons Retail

Knowhow Technical Jan 2012 Feb 2014

Knowhow is DIXONS Technical and Customer Services
Support solutions related to all IT problems.
Responsible for all customer and technical queries, also take on
responsibilities when required to deal with third party
contractors or manufacturers directly.
Duties:
Responsible for technical processes and
repairs First point of contact for all
IT related queries

Diagnosing & resolving hardware, software and customer queries

Provide support to colleagues in form of training
sessions
Liaise with 3rd Party to facilitate
warranty based services

Key Skills & Competencies

IP Addressing
Routing & Switching
WAN & VPN
Troubleshooting

Tech Mahindra India

Network Engineer (L2) (Feb 2010 Aug

2010)
Tech Mahindra is ITES Company providing services to different
major IT organizations and Telecom companies like AT&T, BT, and
STC etc., worldwide.
Duties:
Configuring routers and switches at different locations
Configuring different routing protocols using telnet
Configuring, testing and turning up the sites
Escalating network issues with client and senior
engineers Other duties as assigned on the project
as and when required.

Business Info Tech:

Duration: 15 days

Worked as a project supervisor on a MPLS project to provide

connectivity from head office to all other branch offices in AlHaasa municipal area of Kingdom of Saudi Arabia
Configured MPLS on all routers, switches with different vlans
for different departments at head-quarters and the branch
offices to meet the client requirements including standby HSRP

Tech Information Systems - India

Network Support (L2) (2007-2009)

An organisation with a network and clients across the state in
different cities providing the complete IT solutions to their
partners and clients regardless of the type of services on day to
day basis.
Role Summary

Design, install configure & support network and solve technical

problems.

Monitoring and maintaining network related issues.

Maintaining trouble tickets and work database
Configuring network devices (switches, routers, firewalls,
printers)
S. V. Systems India

Systems Engineer (L1 & L2) (1999 2001)

An organisation acting as a contractor between the clients and
the vendors and carrying out maintenance on a contract basis on
long terms for government and private organisations including
printers, fax etc.
Aalamia Electronic Saudi Arabia

Network Engineer (L2) (2004 2006)

Organisation with a potential as a contractor for major projects
like implement network and AMC across the country for the
Saudi government organisations.
NewGen Info Systems India

Customer Support Engineer (L1) (2001

-2003)
NewGen, an organisation providing all IT related support to
various types of organisation including private and government

Academic Qualification

M.Sc. Network Technology

University of East London, 2011 12.
Project Work: MPLS Technology with Cloud Computing
References available on request