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OVERVIEW
COMPONENTS OF ATTITUDE
JOB ATTITUDE & ACTUAL BEHAVIOUR
THE THEORIES
JOB ATTITUDE
JOB SATISFACTION
THE EFFECT OF JOB SATISFACTION ON EMPLOYEE
PERFORMANCE
REFERENCES
Attitudes
Persistent
Characteristics of Attitudes
They
ATTITUDE MODEL
Informational/
Cognitive
(i.e. beliefs)
Attitude
Affective
(i.e. emotions)
Behavior
TYPES OF ATTITUDES
Job Satisfaction
A collection of positive and or negative feelings
that an individual holds toward his or her job.
Job Involvement
Identifying with the job, actively participating in it,
and considering performance important to selfworth.
Organizational Commitment
Identifying with a particular organization and its
goals, and wishing to maintain membership in the
organization.
Components of Attitudes
Behavioral
Emotional
feelings about an
object
Informational
beliefs and
information about the
object
tendencies to
behave in a particular
manner towards an
object (usually
behavioral intentions)
COMPONENTS OF ATTITUDES
ATTITUDE
BEHAVIOUR
FORMATION OF ATTITUDE
How attitudes are formed? How do you develop your attitude? Essentially
attitudes are the outward manifestation of your inner values and beliefs.
These develop over time. As you grow you watch the significant people
around you behaving in a particular way; you are being told to cherish
certain things over others and you learn from your teachers and peers and
come to value certain thins over other, thus forming your value system.
These in turn give rise to development of your attitudes.
FUNCTIONS OF ATTITUDE
CHANGING ATTITUDES
SELF-PERCEPTION THEORY
Job Satisfaction
Job Involvement
Psychological Empowerment
Organizational Commitment
Affective commitment
Continuance commitment
Normative commitment
Employee Engagement
Supervision
Coworkers
PASSIVE TO ACTIVE
DESTRUCTIVE TO CONSTRUCTIVE
EXIT
VOICE
NEGLECT
LOYALTY
ORGANIZATIONAL CITIZENSHIP
BEHAVIOUR (OCB)
Voluntary, informal behaviour that
contributes to organizational
effectiveness.
Job satisfaction is strongly related to
OCB.
The different forms of OCB:
Helping behaviour and offering
assistance.
Conscientiousness to the details of
work.
Being a good sport.
Courtesy and cooperation.
SUMMARY
REFERENCES
Attitudes Influence on Behavior. (n.d.). Retrieved from boundless Better than your assigned text books:
https://www.boundless.com/management/organizationalbehavior/drivers-of-behavior/attitudes-influence-on-behavior/