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SIGNATURE EDITION 4.

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Jumpstart: Habits 1-3

The Proven Personal-Leadership System


Based on Timeless Principles of Effectiveness

Name

ABOUT FRANKLINCOVEY
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We help organizations achieve results that require a change in human behavior. Our expertise
is in seven areas: Leadership, Execution, Productivity, Trust, Sales Performance, Customer
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IMPORTANT NOTICE
This is a facilitator-assisted program. Training using this participant toolkit must only be
conducted by facilitators certified by FranklinCovey pursuant to the terms and conditions of the
License Agreement (License) between FranklinCovey and the entity licensed by FranklinCovey.
Under the License and the FranklinCovey Facilitator Agreement, those who train this program
must be employed by a licensed organization and only present this program to participants who
are likewise employed by that same licensed organization (unless specified otherwise in the
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publication may be reproduced or transmitted in any form or by any means, electronic or
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system, for any purpose without the express written permission of FranklinCovey.
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one or two prominent trademark usages for each mark. Trademarks understood to be owned
by others are used in a nontrademark manner for explanatory purposes only, or ownership by
others is indicated to the extent known.
All persons, companies, and organizations listed in examples and case studies herein are
purely fictitious for teaching purposes, unless the example expressly states otherwise. Any
resemblance to existing organizations
or persons is purely coincidental.
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www.franklincovey.com

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PARADIGMS AND PRINCIPLES OF EFFECTIVENESS

The 7 Habits Promise


By living the 7 Habits, you will become profoundly more effective in the things that
matter most to you in your work and personal life. List some things you would like to
change in order to become more effective.
WORK:

PERSONAL:

EFFECTIVENESS DEFINED

The essence of effectiveness is that you get


the results you want today in such a way
that you can get even better results in the
future.

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PARADIGMS AND PRINCIPLES OF EFFECTIVENESS

Character: The Roots of Effectiveness


Like the top of a tree, our personality is what people see first. Although image,
techniques, and skills can influence our success, the real source of lasting effectiveness
lies in a strong characterthe roots.

PERSONALITY

CHARACTER

Our first energies should go to our own character

development, which is often invisible to others, like the roots


that sustain great trees. As we cultivate the roots, we will
begin to see the fruits.

- Stephen R. Covey

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PARADIGMS AND PRINCIPLES OF EFFECTIVENESS

The Maturity Continuum

Habi
t7

SH
AR
PE
N

TH
E

Habit 5

SEEK FIRST TO
UNDERSTAND, THEN TO
BE UNDERSTOOD

W
SA

INTERDEPENDENCE
Habit 6

SYNERGIZE

PUBLIC VICTORY
Habit 4

THINK WIN-WIN

INDEPENDENCE
Habit 3

PUT FIRST THINGS FIRST

Habit 1

PRIVATE VICTORY

BE PROACTIVE

Habit 2

BEGIN WITH THE


END IN MIND

DEPENDENCE

Each of the 7 Habits is based on principles of effectiveness,


paradigms that are aligned with principles, and practices that
produce effective results.

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PARADIGMS AND PRINCIPLES OF EFFECTIVENESS

How to Change Your Habits


The results we get in our lives depend on what we do. What we do depends on
how we see the world around us.
PARADIGMS

SEE

DO

T
GE

PRINCIPLES
OF EFFECTIVENESS

RESULTS

PRACTICES

See-Do-Get Cycle

If you want to make minor changes in your life, work on


your behavior. But if you want to make significant, quantum
breakthroughs, work on your paradigms.

- Stephen R. Covey

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HABIT 1

Be Proactive

The Habit of Personal Responsibility

Habi
t7

SH
AR
PE
N

TH
E

Habit 5

SEEK FIRST TO
UNDERSTAND, THEN TO
BE UNDERSTOOD

W
SA

INTERDEPENDENCE
Habit 6

SYNERGIZE

PUBLIC VICTORY
Habit 4

THINK WIN-WIN

INDEPENDENCE
Habit 3

PUT FIRST THINGS FIRST

HABIT 1

PRIVATE VICTORY

BE PROACTIVE

Habit 2

BEGIN WITH THE


END IN MIND

DEPENDENCE

Based on the principles of responsibility, choice, accountability,


initiative, and resourcefulness.
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HABIT 1 BE PROACTIVE

Common
Paradigm

Highly Effective
Paradigm

This is just the way things are and


theres not much I can do about it.

I am free to choose and am


ultimately responsible for
my happiness.

Common
Practices

Highly Effective
Practices

React based on moods,


feelings, and circumstances.

Pause and respond based on


principles and desired results.

Blame, accuse, and use victim


language.

Use proactive language.

Waste time and energy on


things you cant control.

Focus on your Circle of


Influence.

Pass negative patterns along.

Become a Transition Person.

FranklinCovey.

HABIT 1 BE PROACTIVE

Pause and Respond Based on


Principles and Desired Results
Reactive Behavior
When people are reactive, they allow outside influences (moods, feelings, and
circumstances) to control their response.

STIMULUS
STIMULUS

RESPONSE

Proactive Behavior
When people are proactive, they pause to allow themselves the freedom to choose their
response based on principles and desired results. Their freedom to choose expands as they
wisely use the space between stimulus and response.

STIMULUS
STIMULUS
STIMULUS

STIMULUS
STIMULUS

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FREEDOM
TO CHOOSE

RESPONSE

RESPONSE

STIMULUS

HABIT 1 BE PROACTIVE

Use Proactive Language


REACTIVE LANGUAGE

PROACTIVE LANGUAGE

I cant.

I can.

Its not my fault.

Im sorry.

I have to.

I choose to.

We have no other choice.

Lets look at all of our options.

They wont let me.

I will get this done.

Theres nothing we can do.

There must be something we can do.

YOU ARE BEING REACTIVE


WHEN YOU:

YOU ARE BEING PROACTIVE


WHEN YOU:

Get angry and say things


you regret.

Remain calm.

Dont take accountability for


your actions.

Take responsibility.

Whine and complain.

Think before acting.

Blame other people and things.

Focus on solutions.

Act like a victim.

Take initiative to make things


happen.

FranklinCovey.

E OF CONCE
CL
R
R
CI
HABIT 1 BE PROACTIVE

CIRCLE OF
INFLUENCE

Focus on Your Circle of Influence


Your Circle of Influence includes those things you can affect directly. Your Circle of
Concern includes all those things you care about but over which you have little or no
control.

CIRCLE OF
INFLUENCE

When people focus on things they cannot


CIRCLE
OF to spend
control, they have less time
and energy
INFLUENCE
on things they can influence. Consequently,
their Circle of Influence shrinks.

FranklinCovey.

CI

When people focus on things they can


OF
influence, they expand CIRCLE
their knowledge
and
INFLUENCE
experience, and they build trustworthiness.
As a result, their Circle of Influence grows.

CIRCLE OF
INFLUENCE

E OF CONCE
CL
R
R
I

Proactive

OF CONC
LE
ER
C
R
Focus

CLE OF
UENCE

Reactive Focus

E OF CONCE
CL
R
R
I

F CONC
ER

E OF CONCE
CL
R
R
CI
C
F
O
O
NC
E
ER
CL
IR

CIRCLE OF
INFLUENCE

HABIT 1 BE PROACTIVE

Circle of Influence Activities


Consider where you spend your time and energy in a typical day. Write each activity
in the appropriate circle.

F CONC
LE O
ER
C
R
I
N
C

CIRCLE OF
INFLUENCE

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HABIT 1 BE PROACTIVE

Circle of Influence Challenge


1. Identify a challenging work or personal situationone that frustrates you and for
which you have some responsibility.

2. Identify areas of concern.


N

F CONC
LE O
ER
RC
I
C

CIRCLE OF
INFLUENCE

3. Identify areas you can influence.

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CI

CIRCLE OF
INFLUENCE

F CON
CE
LE O
C
R
IR

OF CONC
LE
ER
C
R

4. What actions will you take this week within your Circle of Influence?

CIRCLE OF
INFLUENCE

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HABIT 2

Begin With the End in Mind

The Habit of Personal Vision

Habi
t7

SH
AR
PE
N

TH
E

Habit 5

SEEK FIRST TO
UNDERSTAND, THEN TO
BE UNDERSTOOD

W
SA

INTERDEPENDENCE
Habit 6

SYNERGIZE

PUBLIC VICTORY
Habit 4

THINK WIN-WIN

INDEPENDENCE
Habit 3

PUT FIRST THINGS FIRST

Habit 1

PRIVATE VICTORY

HABIT 2

BEGIN WITH THE END IN MIND

BE PROACTIVE

DEPENDENCE

Based on the principles of vision, commitment, and purpose.

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HABIT 2 BEGIN WITH THE END IN MIND

Common
Paradigm

Highly Effective
Paradigm

I cant predict how my life will


turn out, so I just go with the flow.

Clearly defining my vision


and purpose in life will make
all the difference.

Common
Practices

Highly Effective
Practices

Get started without a clear idea


of what you want to achieve.

Define outcomes before


you act.

Let others agendas and


circumstances define how you
live your life.

Create and live by a Personal


Mission Statement.

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HABIT 2 BEGIN WITH THE END IN MIND

Define Outcomes Before You Act

MENTAL

PHYSICAL

FIRST CREATION

SECOND CREATION

Define Outcomes

Achieve Outcomes

A clear agenda and objective

A productive meeting

Well-researched market
specifications

A successful product in the


marketplace

A goal with a clear end point


and deadline

A goal achieved with excellence

A compelling Personal Mission


Statement

A life of contribution and fulfillment

Do you Begin With the End in Mind:

At the start of every meeting?


When you plan a new year, week, or day?
When you begin a new project?
When you plan a vacation?
Before you begin a critical conversation?
When you enter an important relationship?
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HABIT 2 BEGIN WITH THE END IN MIND

Create and Live by a


Personal Mission Statement
Highly effective people shape their own future instead of letting other people, their
culture, or their circumstances determine it. A good mission statement:
Is based on principles of effectiveness.
Clarifies what is most important to youyour deepest values.
Provides direction and purpose.
Addresses the most important aspects of your life.
Represents the best in you.

A PERSONAL MISSION STATEMENT IS

a constitution by which you make all the


decisions for your life.

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HABIT 2 BEGIN WITH THE END IN MIND

Discover Yourself
As you answer the following questions, consider the unique human gifts of
self-awareness, imagination, and conscience. You will exercise independent will
when you put your answers to these questions into action.
Self-Awareness

I am at my best when: _

I am at my worst when:

What do I really love to do at work?

What do I really love to do in my personal time?

My natural talents and gifts are:

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HABIT 2 BEGIN WITH THE END IN MIND

Imagination

If I had unlimited time and resources, what would I choose to do?

Possible life goals for me are:

I want to be a person who:

Conscience

What do I consider to be my most important future contribution to others?

Are there things I feel I really should do, even though I may have dismissed such
thoughts many times? What are they?

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HABIT 2 BEGIN WITH THE END IN MIND

Tribute Statements
Being effective means taking the time to define the legacy you want to leave in each of
your key roles. These roles represent your most important relationships
and responsibilities.
Define the legacy you want to leave by completing on the next page the following steps:
1. Identify up to seven key roles (both work and personal).
2. Identify a key persons name for each role.
3. Visualize your 80th birthday celebration. At the celebration are the key people from
each role. In the Tribute Statements boxes, write what you would like each person
to say about your legacy and the impact youve had on his or her life.

There is no greater joy nor greater reward than to make a


fundamental difference in someones life.

- Mary Rose McGeady

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HABIT 2 BEGIN WITH THE END IN MIND

Write Tribute Statements for Key Roles


Roles and
Relationships

Tribute Statements

Role 1:
Key Person:
Role 2:
Key Person:
Role 3:
Key Person:

Role 4:
Key Person:

Role 5:
Key Person:

Role 6:
Key Person:

Role 7:
Key Person:

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HABIT 2 BEGIN WITH THE END IN MIND

Identify Long-Term Goals

Role 7

Role 6

Role 5

Role 4

Role 3

Role 2

Role 1

What two or three key things could you do in each role to help make these tribute
statements a reality?

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HABIT 2 BEGIN WITH THE END IN MIND

Draft Your Personal Mission Statement


Write for 5 minutes without stopping.
When you cant think of anything else to write, keep your pen or pencil moving
until something else comes to mind.
Dont worry about what it looks like. Get your thoughts down on paper.

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HABIT 2 BEGIN WITH THE END IN MIND

Revise and Refine Your Personal Mission Statement


Take the next few weeks to revise and refine your mission statement. Consider the
following ideas:
Use the Habit 2 activities in the 7 X 7 Contract.
Use ideas from the Mission Statement Builder in the Living the 7 Habits app.
Read: Rescripting: Becoming Your Own First Creator in The 7 Habits of Highly
Effective People (Habit 2).
Review others mission statements, books of quotations, poetry, biographies, and
other literature for language that inspires you.
Keep a personal journal or review a past journal to build a greater sense of
self-awareness.
Create a one- or two-sentence mission statement and commit it to memory.
Consider creating a visual or an audio version of your Personal Mission Statement.
Share your Personal Mission Statement with othersfriends, family, social media, etc.

It doesnt really matter how fast youre going if youre

heading in the wrong direction.


- Stephen R. Covey

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HABIT 3

Put First Things First

The Habit of Personal Management

Habi
t7

SH
AR
PE
N

TH
E

Habit 5

SEEK FIRST TO
UNDERSTAND, THEN TO
BE UNDERSTOOD

W
SA

INTERDEPENDENCE
Habit 6

SYNERGIZE

PUBLIC VICTORY
Habit 4

THINK WIN-WIN

INDEPENDENCE
HABIT 3 PUT FIRST THINGS FIRST

Habit 1

PRIVATE VICTORY

BE PROACTIVE

Habit 2

BEGIN WITH THE


END IN MIND

DEPENDENCE

Based on the principles of focus, integrity, discipline, and prioritization.

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HABIT 3 PUT FIRST THINGS FIRST

Common
Paradigm

Highly Effective
Paradigm

I spend time on whats most urgent.

I spend time on whats most


important.

Common
Practices

Highly Effective
Practices

Spend most of your time on


managing crises and other
peoples agendas.

Focus on your highest priorities.

Try to do it all.

Eliminate the unimportant.

Plan sporadically or not at all.

Plan every week.

Give in to the pressures of the


moment.

Stay true in the moment


of choice.

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HABIT 3 PUT FIRST THINGS FIRST

What Could Make a Difference?


What one thing could you do on a regular basis, that you are not doing now, that
would make a significant, positive difference in your work and personal life?

WORK:

PERSONAL:

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HABIT 3 PUT FIRST THINGS FIRST

Focus on Your Highest Priorities


The Time Matrix
NOT URGENT

NOT IMPORTANT

IMPORTANT

URGENT

Q2

Q1

NECESSITY

Crises
Emergency meetings
Last-minute deadlines
Pressing problems
Unforeseen events

Proactive work
Important goals
Creative thinking
Planning and prevention
Relationship building
Learning and renewal
Recreation

Q3

DISTRACTION

Q4

Needless interruptions
Unnecessary reports
Irrelevant meetings
Other peoples minor issues
Unimportant email,
tasks, phone calls, status
posts, etc.

EFFECTIVENESS

WASTE

Trivial work
Avoidance activities
Excessive relaxation,
television, gaming,
Internet
Time-wasters
Gossip

IMPORTANT
Activities that represent your mission, roles, values, and high-priority goals.
URGENT
Activities that require immediate attention.

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HABIT 3 PUT FIRST THINGS FIRST

Eliminate the Unimportant


Identify activities in your typical day or week. Assign each activity to a quadrant.

NOT IMPORTANT

IMPORTANT

URGENT

Q1

Q3

NECESSITY

DISTRACTION

NOT URGENT

Q2

Q4

EFFECTIVENESS

WASTE

Describe how you will eliminate the unimportant Q3 and Q4 activities.


_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
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HABIT 3 PUT FIRST THINGS FIRST

Your Moment of Choice


Consider the two things you wrote on page 25. How will what you learned in Habit 3
help you stay true in the moment of choice?

The Quadrant Self-Check


Ask yourself these questions on a regular basis:
1. Which quadrant am I in right now?
2. Why am I here?
3. How long have I been here?
4. What are the consequences of staying here?

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NOTES

Notes

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