You are on page 1of 2

SERVICE PROVIDER CONTACT LIST

Company

CEO/Pres.

E911 Policy Director


(For Policy Notices)

Reg./Legis. Contact
(For Legislative Issues)

Engineering/Technical Contact
(Phase I & II Requests)

Ralph De La Vega

Allen Muse, ENP

Rich Mosely

Engineering/Technical Contact

AT&T Mobility, 1025 Lenox Park Blvd NE


Atlanta, GA 30319
LLC

ralph.delavega@att.com

Manager of Public Safety Relations

5565 Glenridge Connctor

(615) 221-3613
allen.muse@att.com

Atlanta, GA 30342

Hu Meena, President
Cellular
South

Janie Shelton

Eric Graham

Chief E9-1-1 Compliance Officer


P.O. Box 97061
Redmond, WA 98073-9761
Janie Shelton

Revenue/Tax Contact
(For Reporting Issues)

Anne Schmidt

National Compliance Center

Nancy Groninger

Regular Mail Delivery


AT&T
Mobility-E911 Cost Recovery Attn:
Anne Schmidt
PO BOX 97061
Redmond, WA 98073-9761

800-635-6840

State and Local Tax Dept


11760 US Hwy 1 - West Twr
North Palm Beach, FL 33408

Fax: 888-938-4715
Overnight Delivery
AT&T Mobility-E911 Cost Recovery The above number is for ALL public
Attn: Anne Schmidt
safety, law enforcement and 9-1-1
16331 NE 72nd Way
issues.

Office (561) 775-4105


Fax (561) 775-4190

Tel. 425-580-1810
anne.schmidt@att.com
Janie Shelton

NOCC

Brook Atkinson

1018 Highland Colony Pkwy


Suite 210
Ridgeland, MS 39157

1018 Highland Colony Pkwy


Suite 300
Ridgeland, MS 39157

1018 Highland Colony Pkwy


Suite 210
Ridgeland, MS 39157

1018 Highland Colony Pkwy


Suite 210
Ridgeland, MS 39157

1018 Highland Colony Pkwy


Suite 200
Ridgeland, MS 39157

1018 Highland Colony Pkwy


Suite 300
Ridgeland, MS 39157

Office 601-974-7101

Office 601-974-7250

Office 601-974-7601

Office 601-974-7250

Office 601-974-7250

Office 601-941-2882

Office 601-974-7340

hmeena@cellularsouth.com

jshelton@cellularsouth.com

egraham@cellularsouth.com

jshelton@cellularsouth.com

jshelton@cellularsouth.com

nocc@cellularsouth.com

batkinson@cellularsouth.com

Don Horsley

Office 205-257-5990
Fax 205-874-3953

Hesse, Daniel R.
President & CEO

Jean Martin

Holly Henderson

Jean Martin

Jean Martin

600 North 18th St., GN-0800


Birmingham, AL 35203

5555 Glenridge Connector NE Suite 500


Atlanta, GA 30342-4760

600 North 18th St., GN-0800


Birmingham, AL 35203

600 North 18th St.,


GN-0800
Birmingham, AL 35203

Office 205-257-4911
Fax 205-257-4552
Cell - 1/888-755-4911
LINC pvt id - 4911

Office - 678.443.1670
Fax 678-443-1677

Office 205-257-4911
Fax 205-257-4552
Cell - 1/888-755-4911
LINC pvt id - 4911

Office 205-257-4911
Fax 205-257-4552
Cell - 1/888-755-4911
LINC pvt id - 4911

jhmartin@southernco.com

Hhenders@southernco.com

jhmartin@southernco.com

jhmartin@southernco.com

Terrence A. Phillips
Manager 911 Service Implementation

Charles McKee
Vice President Federal & State
Regulatory

Jennie Stein
Initiation Team
911 Service Implementation

Peggy L Clattenburg
E911 Cost Recovery

Customer Support

Dale Woodard
5555 Glenridge Connector NE Suite 500
Atlanta, GA 30342-4760

1-800/406-0151
Main Switching Office (MSO)
1-800/406-0153

Office 678-443-1645
Fax 678-443-1586

rdwoodar@southernco.com
Sprint Corporate Security

Sam Chesney
Tax Specialist

6200 Sprint Pkwy


Overland Park,KS 66251-6117

US OP01 2D650
6100 Sprint Parkway
Overland Park, KS 66251

2001 EDMUND HALLEY DR


RESTON, VA 20191

US OP01 2D512
6100 Sprint Parkway
Overland Park, KS 66251

US OP01 2D620
6100 Sprint Parkway
Overland Park, KS 66251

6480 SPRINT PKWY


BLDG 13
OVERLAND PARK, KS 66251

KSOPHL0512 - 5A670
6500 Sprint Pkwy
Overland Park, KS 66251

913-794-1100

Office 913-253-4762
Fax 913-

703-433-3786
703-433-4804

Office 913-253-5108
Fax 913-

Office 913-253-4775

1-866-398-3284
Fax 913-315-0736

913-315-5800
Fax 913-315-0325

Dan.Hesse@Sprint.com

Terrence.Phillips@ericsson.com

Charles.W.McKee@Sprint.com

Jennie.Stein@ericsson.com

peg.clattenburg@ericsson.com

John Legere

T-MOBILE

Manager PSR
Office (404) 236-5862
richard.mosely@att.com

Contact for 24-hour reporting of


trouble and call problems

1018 Highland Colony Pkwy


Suite 300
Ridgeland, MS 39157

Southern LINC 4601 Southlake Parkway


Bin SP-0800
Wireless
Hoover, AL 35244

Sprint

800 635-6840
Requests for Phase I and/or Phase II
service:

OR John Garner, ENP


Director of Public Safety Relations
601-209-8201
john.garner@att.com

Use 24-hour number for National


Compliance Center

Cost Recovery Contact

Lynn Mell

Lynn Mell

Lynn Mell

12920 SE 38th Street


Bellevue, WA 98006

12920 SE 38th Street


Bellevue, WA 98006

12920 SE 38th Street


Bellevue, WA 98006

12920 SE 38th Street


Bellevue, WA 98006

425 378-4000

Office 425 383-4898


Fax 413 622-5293

Office 425 383-4898


Fax 413 622-5293

Office 425 383-4898


Fax 413 622-5293

lynn.mell@T-Mobile.com

lynn.mell@T-Mobile.com

lynn.mell@T-Mobile.com

*Presently, T-Mobile is not


seeking cost recovery for Phase
I & II services.

Metro PCS, Inc. 8144 Walnut Hill Lane, Ste 800


Dallas, TX 75231

Bill Lathlean
Mgr. - Systems Design & Strategy

Bill Lathlean
Mgr. - Systems Design & Strategy

NOC
Law Enforcement Relations Group

888 662-4662 (7 X 24 Number)


Voice 877-653-7911
Fax 813-803-8863

Bill Lathlean
Mgr. - Systems Design & Strategy

David McCall
Dir Accounting - Revenue

Billy Trujillo

Office 425 383-5773


Fax 425 378-5071

Director

12920 SE 38th St
Bellevue, WA 98006

12920 SE 38th St
Bellevue, WA 98006

12920 SE 38th St
Bellevue, WA 98006

2250 Lakeside Blvd


Richardson, TX 75082

6501 Windcrest Drive, Suite 150


Plano, TX 75024

Office 214-265-2551

Office 425-383-2404

Office 425-383-2404

Office 425-383-2404

214-570-5842

Network Operations Center (NOC) 866-672-6727


NOC - 469-952-0592

tkeys@metropcs.com

blathlean@metropcs.com

blathlean@metropcs.com

blathlean@metropcs.com

dmccall@metropcs.com

btrujillo@metropcs.com

C:\Users\InfingW\Documents\wirelessproviderscontactlist 10OCT2013 post.xls

David Sant

12920 SE 38th Street


Bellevue, WA 98006
Please contact Lynn Mell if there
are any questions.

Tom Keys
President & COO

sam.J.Chesney@sprint.com

PAGE #1

John Barnes
Dir Transaction Tax

2250 Lakeside Blvd


Richardson, TX 75082

JBARNES1@metropcs.com
12/17/2013

SERVICE PROVIDER CONTACT LIST


Company

TracFone

CEO/Pres.

E911 Policy Director


(For Policy Notices)

Reg./Legis. Contact
(For Legislative Issues)

Engineering/Technical Contact
(Phase I & II Requests)

Cost Recovery Contact

Contact for 24-hour reporting of


trouble and call problems

Revenue/Tax Contact
(For Reporting Issues)

FJ Pollak

Leighton Lang
VP, Assnt General Counsel & State Reg
Affairs

Jose Fuentes
Director of Gov. Relations

TracFone is a reseller. Phase I & II is


provided by the wireless service
provider

TracFone does not have cost


recovery. If you have any
questions, please
contact
Jose Fuentes

Network Operations Center (NOC)

Chesley Dillon,
VP Corporate Taxation

9700 NW 112th Avenue


Miami, FL 33178

9700 NW 112th Avenue


Miami, FL 33178

9700 NW 112th Avenue


Miami, FL 33178

305-715-6500

305-715-6500

305-715-3727

fj@tracfone.com

Llang@tracfone.com

Jfuentes@tracfone.com

Lowell McAdam, Pres. & CEO

Verizon
Wireless

One Verizon Way


Basking Ridge, NJ 07920

Peter McHale

9700 NW 112th Avenue


Miami, FL 33178
800-820-8632

Peter McHale

305-715-6500
cdillon@tracfone.com

Peter McHale

David Sowell

TCS NOC

1120 Sanctuary Parkway, Ste 150


GASA5E911
Alpharetta, GA 30009

1120 Sanctuary Parkway, Ste 150


GASA5E911
Alpharetta, GA 30009

1120 Sanctuary Parkway, Ste 150


GASA5E911
Alpharetta, GA 30009

1120 Sanctuary Parkway, Ste 150


GASA5E911
Alpharetta, GA 30009

Fax 770-797-1037
Office 770-797-1226

Fax 770-797-1037
Office 770-797-1226

Fax 770-797-1037
Office 770-797-1226

Fax 770-797-1037
Office 770-797-1376

Office 908-559-3085

peter.mchale@verizonwireless.com

peter.mchale@verizonwireless.com

peter.mchale@verizonwireless.com

David.sowell@verizonwireless.com

Jianhua.Ma@VerizonWireless.com

Susan Sherwood
Office 770-797-1225
susan.sherwood@verizonwireless.com

Susan Sherwood
Office 770-797-1225
susan.sherwood@verizonwireless.com

Susan Sherwood
Office 770-797-1225
susan.sherwood@verizonwireless.com

Susan Sherwood
Office 770-797-1225
susan.sherwood@verizonwireless.

C:\Users\InfingW\Documents\wirelessproviderscontactlist 10OCT2013 post.xls

PAGE #2

1-800-959-3749

Janet Ma

One Verizon Place


180 Washington Valley Rd.
Bedminster, NJ 07921

12/17/2013

You might also like