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M Azeem Irshad

Azeem Irshad

House# 70/A Street No138/A Javed market Ichra Lahore, Pakistan.


+92 (0)345 6183697
chazeemirshad@gmail.com

Chaudhary Azeem
Chazeemirshad

IT SUPPORT ENGINEER

SKILLS

A confident and reliable IT support engineer with 5 years experience of working with computers and
resolving any support issues that are raised to the service desk. Possessing a proven ability to administer
and control the operation, configuration and maintenance of computer based information systems, as
well as having an eye for detail and able to multi-task under pressure. An excellent communicator can
relate well with people at all levels and has the flexibility of working well as part of a team and on my
own.

Negotiation & persuasion


Interpersonal / Teamwork
Flexibility/Adaptability
Analytical &research
Problem Solving
Computer: Advanced

EXPERIENCE
Sr Officer IT, The City School (Aug 2015-Present)
Location

Windows Server 2008 R2 installation, administration and


troubleshooting.
Networks and System Administration.
Hardware and Software Support.
Installing, monitoring and administration of office LANs, and
related network.
Perform technology assessment and recommend product
and supplier selection.
Implement security per policy.

Network Assistant, Sidat Hyder Morshed Associates


IT Support Engineer, British Council (April 14 July 15)

Location

Lahore, Pakistan.

Responsibility

Escalate IT issues to the IT Manager where necessary.


Responsible for managing backups and tape rotation.
Diagnose and resolve technical issues.
Provide desktop and server support.
Support and maintain MS Server/Desktops and MS Exchange.
Setting up and configuring new laptops and desktops.
Install authorised software to laptops and desktops.
Fault-finding to laptops and desktops.
Reporting faults and maintaining logs on servers, desktops
and laptops.
Completing internal user moves including phones.
Patching of network and phones.
Making of Cat 5 e network cables were necessary
Creating purchase requisitions for IT hardware/software.
Ensuring all software purchased licensing is recorded and
maintained.
Setting up new users and disabling expired accounts in
accordance with HR requirements.

Location

Multan, Pakistan.

Responsibility

Program, test and debug all web applications.


Design, develop, test and deploy web applications.
Code pages, files, test, debug and deploy.
Develop appropriate code structures to solve specific tasks.
Assist and support in the upkeep and maintenance of
websites.
Research and propose software programs that are
compatible to the future technologies.

EDUCATION
2010
2009

MCS (Master in Computer Science)


Post Graduate Diploma in IT (PGD-IT)

Multan, Pakistan.

Responsibility
Installation and administration of Mail Support, LAN, WAN,
Windows NT, PCs, Servers, Cisco Switches/Routers and
Microsoft Office applications.
Proficient in analyzing information system needs, evaluating
end-user
Requirements,
custom
designing
solutions,
troubleshooting for complex information systems management.
Specialized in maintaining servers and clients as well as resolving
all service related problems.

IT Support Officer, Oxbridge (Feb 2012 Feb 2013)


Location
Multan, Pakistan.

Responsibility
Installation and administration of Mail Support, LAN, WAN,
Windows NT, PCs, Servers, Cisco Switches/Routers and
Microsoft Office applications.
Proficient in analyzing information system needs, evaluating
end-user
Requirements,
custom
designing
solutions,
troubleshooting for complex information systems management.
Specialized in maintaining servers and clients as well as resolving
all service related problems.

Web Developer, THE SAGES (Sep 2010 Dec 2011)


Location

Multan, Pakistan.

Responsibility
Designs and constructs web pages/sites including incorporating
graphic user interface (GUI) features and other techniques.
Maintains and provides ongoing design of the website, promos
and ad banners.
Design, develop, test and deploy web applications.
Code pages, files, test, debug and deploy.

Web Developer, Freelancer (June 2013 March 2014)

Network Administrator, GCS (Dec 2011 Feb 2013)


Location

Lahore, Pakistan.

Responsibility

IT Officer, Goodwill Traders (Aug 2008 Feb 2009)


Location

Multan, Pakistan.

Responsibility
Installing and configuring computer hardware operating systems
and applications.
Monitoring and maintaining computer systems and networks.
Troubleshooting system and network problems and diagnosing
and solving hardware or software faults.
Testing and evaluating new technology.

COMPUTER APPLICATIONS

PROFESSIONAL TRAINING
2014
2013
2012
2011
2010

Advance Microsoft Excel


RHCE (Red Hat Certified Engineer)
Microsoft Certified Information Technology Professional
Cisco Certified Networking Associate (CCNA)
Diploma in Web Development (DWD)

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Microsoft Office
Microsoft Windows
Web Application
Microsoft Server