MICHAEL MANNEH

Irvine, California 92612

Residence: (949) 262-9375 Cell: (949) 214-5351 manneh8@hotmail.com

QUALITY ASSURANCE MANAGEMENT

Food Technology ~ R&D ~ Product Management
Product Improvement ~ Leadership ~ Quality Assurance

A Quality Assurance Manager with 8 years of experience in Food Safety and Quality in US fast food restaurants and
14 years of progressive experience in the food and beverage manufacturing industry. Proven expertise in R&D, food
processing, quality assurance and product development in beverage and sauce manufacturing. Strengths include
product improvement and management and effective production line monitoring. Known for ability to lead and train
cross-functional teams of food technologists and production staff. MS in Food Technology and BS in Chemistry.
ADDITIONAL KEY AREAS OF EXPERTISE
Establishing Food Standards
Supervision
Training

Food Labeling
Team Building
Food Manufacturing

Commercialization
Communication
Production Efficiency

EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS

CKE RESTAURANTS HOLDINGS, INC. Ontario, California
2007-2016
A $6B fast-food restaurant chains company which includes Carls Jr., Hardees, Green Burrito and Red Burrito. Headquarter is in
Carpinteria, California. The company comprises of more than 3,300 restaurants locations in 42 states and 28 countries.
Sr. Food Technologist/ Quality Assurance
2007-2016
Responsible for managing the quality of the non-protein product items by providing instruction to 3 lab technicians
on existing and new lab tests based on AOAC Test Methods. Analyzed lab data and coordinated with vendors to meet
the companys food safety and quality requirements. Coordinated with CKE Supply Chain during annual bids by
providing them technical assistance and working with prospective vendors in matching CKE existing products.

Performed comparative analysis on different tomato and oil based sauces and worked with the Product
Development team and the vendors on different cost effective recipes.
Made and updated CKE specifications for sauces, dairy items, desserts, processed fruits and vegetables, dry
condiments and cleaning chemicals and tools.
Audited different US food manufacturers supplying CKE Restaurants to ensure that they meet the companys
food safety and quality standards.

TRIPAK FOOD INDUSTRIES - Beirut, Lebanon

1993-2006
A $5M, 25 employee beverage specialty manufacturer of pasteurized soft fruit drinks, juices, catsup, sauces, prepared mustard and mayo
based dressings. The company is a co-packer for different private labels and has a very good market share in Lebanon. The company is
FDA certified and exports internationally to more than 10 countries.
Production and Product Development Manager
(2002 - 2006)
Responsible for managing the production and R&D departments by providing effective leadership and technical
assistance to 20 line operators and four laboratory technicians and trainees. Provided training to line operators on the
importance of hygiene, quality improvement and production efficiency. Coordinated with senior managers and the
sales department to develop and commercialize new products based upon market studies and customers needs.
Handled customers complaints (re: product defects) by tracking product processing and by continuously improving
quality to meet and surpass customers expectations.

Initiated and implemented new scheduling and job rotation procedure to maximize the daily production yield
surpassing customers production target.

MICHAEL MANNEH

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EMPLOYMENT BACKGROUND / TRANSFERABLE ACCOMPLISHMENTS (Continued)

TRIPAK FOOD INDUSTRIES - continued
Designed and implemented a water recovery system to filter, collect and reuse heat-exchanger condensate,
resulting in reduction in fuel and soft water consumption by 10% and production cost by 5%, while maintaining a
continuous feed of hot soft water in the boiler.
Researched and performed comparative analysis on different formulations of marketed pizza sauces and formulated
different recipes, spice combinations and flavorings to provide a tomato-based sauce, resulting in improved
customers satisfaction and increased market share with the product.
Developed a new recipe for tomato ketchup by using different product formulations of tomato paste
combinations that yielded viscous tomato ketchup, meeting customers needs and expectations.
Designed and implemented a new strategy for summer intern training of undergraduate food science majors that
taught the basic principles of food processing and product development, resulting in enhanced company reputation
and public awareness in both the public and the academic sectors.
Performed scientific and internet research on food specifications and regulations assigned by the Lebanese Standards
Institution and reviewed international food laws (i.e. FDA and Codex Alimentarius), resulting in the establishment of
local food standards for new controversial food items prior to launching in the Middle Eastern marketplace.
Developed and provided protocols for food processing team to follow in product processing, laboratory analysis
and quality control, resulting in successful start-up of a new production plant, increasing shares in the Syrian
marketplace.
Formulated new recipes and processing schemes for the production of mayonnaise and dressings by successful
operation of a milling machine (FrymaKoruma) which functions under vacuum to generate an oil-in-water
emulsion, resulting in new product launches.
Created, developed and manufactured the first prepared yellow mustard which met and surpassed the quality of
imported mustards in the Lebanese market, resulting in increased customers satisfaction and market share.
Created different grades of tomato ketchups by reformulating recipes to meet the high quality and costing target
of companies tomato ketchups, resulting in the delivery of a value-added product at a competitive price with high
market share.
Quality Control Supervisor
(1993 - 2002)
Responsible for monitoring the production line and reporting results and problems to production manager. Assisted
production manager in production evaluation and improvement and the processing of new sauces. Performed physical and
chemical tests on raw materials and processed food items. Tests included: net contents, vacuum, % total acidity, pH
measurement, Brix, % salt, sauces consistency (using the Bostwick viscometer) and water testing (TDS and total hardness).

Researched and instituted chemical and physical analysis of different marketed tomato ketchups and developed
new formulations for product using different spice combinations, resulting in 10% increase in market share.
EDUCATION / CERTIFICATIONS
MS, Food Technology
American University of Beirut, Beirut, Lebanon
BS, Chemistry
California State University, Long Beach, Long Beach, California
AA, Pre-Chemistry
Los Angeles Harbor College, Wilmington, California

The World of Quality, Lebanese Management Association (LMA), Beirut, Lebanon

Project Management, LMA, Beirut, Lebanon
LRQA HACCP Development and Implementation Course, Beirut, Lebanon
Culinary Training Course, Danisco A/S, Aarhus, Denmark
Training Workshop on Environmental Management Systems and ISO 14001, Association of Lebanese Industrialists,
Beirut, Lebanon
Quality Management, Continual Improvement & ISO 9001:2000, Beirut, Lebanon
The Manager and the Organization, LMA, Beirut, Lebanon

MICHAEL MANNEH

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EDUCATION / CERTIFICATIONS (Continued)

TRIPAK FOOD INDUSTRIES - continued
Time Management, LMA, Beirut, Lebanon
Certificat de Stage Inter HACCP, Beirut, Lebanon
COMPUTER PROFICIENCY
Microsoft Office: Word, Excel, PowerPoint, Outlook
LANGUAGES
Fluent English, French (Limited Proficiency), Greek (Limited Proficiency), Native Arabic
PROFESSIONAL AFFILIATIONS
Lebanese Association for Food Scientists and Technologists
Association of Lebanese Industrialists
Syndicate of Lebanese Food Industrialists
Lebanese Management Association
REFERENCES
Available upon request
KEY WORDS F OR OPTI CAL S CANNIN G
Production, Produ ction Planning, Production M anagement, Man ufacturing, Plant Layout, Plan t Main tenan ce, M etho ds & Stand ards, Quali ty Assuran ce, Process C ontrol, Mark et R esearch & An alysis, Product Man agem en t, New Produ ct In troduction, Trai ning, Supervision, R ecrui ting, Training, Basi c Res earch, Ap plied Research, Produ ct Devel opm ent, Pro cess Devel opm ent, Produ ct Design, Product T esting, Techni cal Su pervision, Lab orator y Man agem en t, New Equipm ent Design, T esting Procedures