Creating A Maintenance Strategy For Oracle E-Business Suite

Creating a Maintenance Strategy for
Oracle E
E-Business
Business Suite
NCOAUG August 2014
p
Elke Phelps
Senior Principal Product Manager
Oracle E-Business Suite Applications Technology
1
Copyright 2013, Oracle and/or its affiliates. All rights reserved.
Safe Harbor Statement

The following is intended to outline our general product
direction It is intended for information purposes only
direction.
only, and
may not be incorporated into any contract. It is not a
commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decision.
The development, release, and timing of any features or
functionality described for Oracles
Oracle s products remains at the
sole discretion of Oracle.
Problem Statement
What is Your Oracle E

E-Business
Business Suite
Maintenance Strategy?
Program Agenda
Define a Preventive Maintenance Strategy
Find the Updates You Need
Use the Right
g Tools and Features
Create a Deployment Strategy
Summarize Key Concepts
Review a Case Study
Step 1.
1 Define a Preventive
Maintenance Strategy
Define Your Preventive Maintenance Strategy
Keeping Your EBS Environment Healthy
Keeping Your EBS Environment Up-To-Date
Keeping Your Environment Healthy

Database and Filesystem Health
Generate
G
t Statistics
St ti ti
Recompile Invalids
Rebuild Indexes
Reorganize Tables
Fil
t
Cleanup
Cl
Filesystem
- Log file cleanup
- Patching cleanup
- Pre-upgrade binaries

Archive and Purge
Define retention requirements

Deploy archive/purge routines
System
S t
Data
D t
Examples: Concurrent Manager Requests, Workflow
Transactional
T
ti
lD
Data
t
Keeping
p g All E-Business Suite
Components Up-To-Date
10
Keeping All E-Business Suite Components Up-To-Date
EBS Updates
p
T h l
Technology
S k
Stack
Minimum
i
E
Extended
t d d
5 R11i Mi
Interim Patches
Support Baseline
R12 Minimum Prerequisites
11
Security Patches
E-Business Suite Support Timelines

Understand Where You Are with Regards to Support
2008
2009 2010
2011 2012
GA Nov 2004
Premier
2014 2015
Nov 2013
Nov 2010
11.5.10
2013
Extended
12.0
GA Jan 2007
Premier
Sustaining
Extended
Sustaining
Dec 2019
Dec 2016
Premier
GA May 2009
Extended
Premier
GA Sep 2013
Sep 2018
Sep 2013
12.2
2022 2023
Jan 2015
May 2009
12.1
2020 2021
Dec 2015
Exception
Jan 2012
2016 2017 2018 2019
Sustaining
Sep 2021
Extended
Sustaining
Support updates as of Sep 2013

1.
1 11.5.10 Sustaining Support Exception through Dec 2015 (from Dec 2014; additional 12 months)
2.
2
12 1 Premier Support through Dec 2016 (from May 2014; additional 31 months)
2 12.1
3. 12.1 Extended Support through Dec 2019 (from Dec 2018; additional 12 months)
3
12
For more info, see Oracle Lifetime Support Policy: Oracle Applications
Premier Support Policies - Technology Products

New Database, Fusion Middleware patches released for:
Current
C
t patchset
t h t
Previous patchset for 12 months after current patchsets release
Previous p
patchset for 24 months after second p
patchset release
Database Error Correction Support Dates Note 742060.1
New
New patches
patches include:
Quarterly Critical Update Patches
Patch bundles
Quarterly Patch Set Updates
Interim patches
13
Where Can You Find Authoritative Dates?

www oracle com/us/support/lifetime support

www.oracle.com/us/support/lifetime-support
14
Where Can You Find More Information?

Oracle E
E-Business
Business Suite Technology Blog: Upgrade Recommendations
http://blogs.oracle.com/stevenChan
15
Where Can You Find More Information?

Oracle E
E-Business
Business Suite Technology Blog: Upgrade Recommendations
http://blogs.oracle.com/stevenChan
16
Step 2.
2 Find the Updates
You Need
17
Where
s My Update?
Wheres
18

1
EBS Updates
p
T h l
Technology
S k
Stack
Minimum
i
E
Extended
t d d
5 R11i Mi
Interim Patches
Support Baseline
R12 Minimum Prerequisites
19
Security Patches

1
E-Business
E
Business Suite
Release Upgrade
Release Update Pack
Family Pack
Recommended Patch Collections (12.1.3)
Recommended Patches
Recommended Performance Patches
20
Technology Stack
Desktop Client
Application Tier
Database Tier
24
Release 12.1 Technology Stack

Client
Application
Database
10g
10gR2 | 11g
JSP
BC4J
UIX
BI Publisher
Forms
25
JDBC/SQL Ne
et
HTTP/S
Web
b Listene
er
OC4J
Global Single
Data Model
RAC & ASM
EBS Release 12.2 Technology Stack

Client
Application
Database
R2
WebLogic
g JSP
BC4J
UIX 11g
BI Publisher
Forms
26
Global Single
Data Model
JDBC/SQL Net
HTTP/S
Web Listenerr
W
WebLogic Server
RAC & ASM
Edition-Based
Redefinition
Security Patches
aka Critical Patch Updates (CPUs)
E-Business
E Business Suite
Technology Stack
Desktop Client
31
Interim Patches
As needed
needed, per test results
35
R11i Mi
Minimum
i
E
Extended
t d dS
Supportt B
Baseline
li
Note 883202.1
Patch
P t h 10123716
10123716, EBS P
Patch
t h Wi
Wizard
d
Report
R12 Minim
Minimum
m Prereq
Prerequisite
isite Req
Requirements
irements
Note 1195034.1
36
Where Can I Find EBS Updates?

My Oracle Support: Patches & Updates Patching Quick Links
37
Where Can I Find Updates?
Roadmap
How to Find E-Business Suite & E-Business Suite Technology Stack Patches
(Doc ID 1633974.2)
Note 1633974.2
38

Note 1633974.2
39
New

Navigation
Tabs
Note 1633974.2
40
New
New
Recording
Note 1633974.2
41

EBS Patches Tab
Note 1633974.2
42
New

EBS Patches Tab Latest Releases
Note 1633974.2
43
New

EBS Patches Tab Recommended Patch Collection
Note 1633974.2
44
New

EBS Patches Tab Recommended Patches
Note 1633974.2, 1400757.1

45
New
Where Can I Find EBS Updates?

Oracle Applications Manager: Patch Wizard
Note 1400757.1
46

EBS Patches Tab Patchsets and Family Packs
Note 1633974.2
47
New

EBS Patches Tab Patchsets and Family Packs
Note 1633974.2
48
New

EBS Technology Stack Patches Tab
Note 1633974.2
49
New

EBS Technology Stack Patches Tab Option 1
Note 1633974.2
50
New

Note 1633974.2
51
New

Note 1633974.2
52
New

Critical Patch Updates Tab
Note 1633974.2
53
New

Support Policy & Minimum Patch Levels Tabs
Note 1633974.2
54
New
Tools, Features and Tips

Tools
for Optimizing Maintenance
55
R12.2 Online Patching Cycle

Online Patching Cycle - Overview
Apply
Prepare
Finalize
The Basics
Copy the
production
application
code
Create a new
Patch Edition in
the database
Apply one or
more patches to
the Patch Edition
Users
O li
Online
Compile invalid
Objects
Wait for a good
downtime
window
Cutover
Restart
application on
Patch Edition
Users
Offli
Offline
Online Patching cycle includes 5 phases

Application is only offline during the Cutover phase
Online Patching is used to apply all patches in 12.2
56
Cleanup
Remove
obsolete
objects
Users
O li
Online
Tools, Features and Tips for

Optimizing Maintenance
TIP #1:
Use Patching Tools
Like a Master Apps DBA
57
Apply Patches with Non-Interactive Mode

What to Know
User interaction is not
required
i dd
during
i patch
t h
application
AutoPatch information is
provided in a default file
Delays between successive
tasks are reduced
R12.1: What to Do
Create the defaultsfile
E
Execute
t AutoPatch
A t P t h using
i
defaultsfile option
Type abort when prompted for patch
directory
Verify defaultsfile exists
Execute AD Patch using
noninteractive and
defaultsfile options
Note 1078973.1
58
Apply Patches with Non-Interactive Mode

What to Know
User interaction is not
required
i dd
during
i patch
t h
application
AutoPatch information is
provided in a default file
Delays between successive
tasks are reduced
R12.1: What to Do
After defaultsfile created,
t AutoPatch
A t P t h as follows:
f ll
execute
$adpatch interactive=n \
defaultsfile= \
$APPL_TOP/admin/prod_def.txt
Note 1078973.1
59
Apply Patches with Input File

What to Know
Potential errors entered
d i AD O
during
Online
li P
Patching
t hi
input reduced
No need to remember
patching options entered
with command line
File is unique to each
patching cycle
R12.2: What to Do
Create the inputfile and
execute as follows:
$adop \
inputfile=[path\filename]
Oracle E-Business Suite Maintenance Guide Release 12.2 Part No. E22954-13
60
Apply Patches Using Additional Options

What to Know
Options can be used with
A t P t h to
AutoPatch
t optimize
ti i
deployment
Many
y system
y
tasks can be
deferred to the end of
patching cycle
R12.1: What to Do
Example:
$ adpatch \
options=nocompiledb, \
nogenerate
nogenerate,
nocompilejsp
Note 1078973.1
61
Apply Patches Using Additional Options

What to Know
Options can be used with
A t P t h to
AutoPatch
t optimize
ti i
deployment
Many
y deferred system
y
tasks
are executed in the AD
Online Patching FINALIZE
or CUTOVER phase
R12.2 What to Do
Example:
$ adop phase=apply \
options=nocompiledb,
noautoconfig
$adop phase=finalize
$adop phase=cutover
Full list of options for all phases:
$ adop examples
62

TIP #2:
Apply Multiple EBS Patches at a Time
63
Merge E-Business Suite Patches

What to Know
Multiple patches can be
merged
d iinto
t a single
i l patch
t h
AutoPatch overhead is
eliminated
R12.1: What to Do
Create merged patch
1. Review patch readmes
2. Create directories
3 Unzip patches
3.
4. Run AD Merge Patch
$admrgpch source_dir
t
target_dir
t di
5. Check log files
Note 228779.1
64
Merge E-Business Suite Patches

What to Know
merged
d iinto
t a single
i l patch
t h
AutoPatch overhead is
eliminated
R12.1: What to Do
After patches are merged,
t AutoPatch
A t P t h to
t apply
l the
th
execute
merged patch as follows:
$adpatch
When prompted, enter the merged
patch name
Note 228779.1
65
Apply Multiple E-Business Suite Patches

What to Know
applied
li d iin a single
i l execution
ti
of AD Online Patching
Input
p file may
y be used with
each patching cycle
R12.2: What to Do
Nothing! This is how AD Online
P t hi works
Patching
k b
by d
default.
f lt F
For
example:
$adop \
phase=prepare,apply,finalize \
patches=1234, 5678
66

TIP #3:
Dont Apply MLS Updates If You Dont Need To
67
Dont Apply MLS Updates If You Dont Need To

R12 1 3 R12
R12.1.3,
R12.2+:
2+: Use Lightweight MLS
A language enabled as Lightweight
MLS eliminates required

q
NLS p
patch
Disk space used for translations is
reduced
Base language must be English
Mixing Lightweight MLS and Full
MLS is not supported

pp
A hybrid of Lightweight MLS and
Full MLS for multiple languages is

supported
Converting to Lightweight MLS from
User Interface is English

Data entered in relevant language
full translation mode is available

with Release 12.2.2
12 2 2 and higher
higher.
Reports can be generated with the
language data entered

Note 1077709.1
68

TIP #4:
Use Oracle Applications Manager (OAM)
for Patch Research
69
Use Oracle Applications Manager (OAM) to

Review Patch Requirements and Log Files
Verify whether a
patch has already
been applied
g
Review AD Logs
of recent patch
deployments
70

TIP #5:
Streamline Technology Stack Updates
71

What to Know
R12.1: What to Do
Application
pp
tier technology
gy
Execute technology stack updates. For
stack updates can be applied

while EBS patches are being
applied
Parallel execution of
technology stack patches and

EBS p
patches can reduce
overall maintenance window
72
example:
$opatch apply
Execute AutoPatch to apply EBS patches in
parallel For example:
parallel.
$adpatch
AS10.1.3
D l
Developer10.1.2
10 1 2
APPL_TOP
COMMON_TOP
INST TOP
INST_TOP
$opatch apply
$adpatch

What to Know
R12.2: What to Do
Application
pp
tier technology
gy
Prepare the PATCH filesystem.
stack updates should be

applied to the PATCH
filesystem while EBS is online
Sequential execution of

EBS p
patches is p
performed
Apply technology stack patches to PATCH
filesystem.
Apply
A l EBS patches
t h ((optional).
ti
l)
Coordinate time for CUTOVER and
complete the online patching cycle.

Synchronize the technology stack patches
between the RUN and PATCH filesystems.

Note 1355068.1
73

What to Know
R12.2: What to Do
Application
pp
tier technology
gy
For example:
On RUN filesystem:
Step 1. $adop phase=fs_clone


EBS p
patches is p
performed
On PATCH filesystem:
St 2.
Step
2 S
Sett ORACLE_HOME for
f WLS/OHS
$bsu.sh
and/or
$opatch
p
apply
pp y
Step 3. $adop phase=apply \
inputfile=myinputfile
Note 1355068.1
74

What to Know
R12.2: What to Do
Application
pp
tier technology
gy
For example (continued):

On PATCH Fileystem
Step 4. $adop finalize
$adop phase=cutover
On RUN Filesystem
$adop phase=cleanup
On RUN Filesystem
Step 5. $adop phase=fs_clone


EBS p
patches is p
performed
Note 1355068.1
75

Oracle Database
What to Know
R12.1, R12.2: What to Do
Database binaries can be
Install Oracle Database software prior to
staged in production prior to

executing upgrade while EBS
is online
76
performing upgrade
$RunInstaller

TIP #6:
Expedite Multi-Node Maintenance
77

R12 1 R12
R12.1,
R12.2:
2: Use a Shared Application Tier Filesystem
Expands concept of Shared APPL_TOP
Eliminates patch synchronization requirements
Reduces disk space
p
requirements
q
Enables the use of Distributed AD
Note 236469.1, 1375769.1

78

R12 1: Distributed Filesystem
R12.1:
AS10.1.3
Developer 10 1 2
Developer10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Application
A li ti Tier
Ti
Node 1
AS10.1.3
Developer 10.1.2
Developer10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
79
Application Tier
Node 2

R12 1: Shared Application Tier Filesystem
R12.1:
INST_TOP
AS10.1.3
AS
10 1 3
Developer10.1.2
Application
A li ti Tier
Ti
Node 1
APPL_TOP
COMMON_TOP
INST_TOP
Application Tier
Node 2
80

R12 2: Distributed Filesystem
R12.2:
RUN
WebLogic Server (WLS)
Oracle HTTP Server (OHS)

Developer
D
l
10 1 2
10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Developer
D
l
10
10.1.2
12
APPL_TOP
COMMON_TOP
INST_TOP
RUN
81
PATCH
PATCH


Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Application Tier
Node 1
Application
pp
Tier
Node 2

R12 2: Shared Application Tier Filesystem
R12.2:
INST_TOP
RUN
PATCH


Developer 10.1.2
APPL_TOP
COMMON_TOP
Developer 10.1.2
APPL_TOP
COMMON_TOP
Application Tier
Node 1
INST_TOP
Application Tier
Node 2
82

Use Distributed AD
What to Know
R12.1: What to Do
Available with Shared Application

pp
On Primary
y Node: Execute the
Tier Filesystem
Autopatch workers run in parallel on
primary and secondary nodes

Time to complete AD tasks reduced
Better utilization of system
resources
AutoPatch with distributed option.

Example:
$adpatch
$
p
workers=8 \
localworkers=3
On remote nodes: Start AdController
$adctrl distributed=y
Note 236469.1
83

Use Distributed AD
What to Know
R12.2: What to Do
Available with Shared Application

pp
On Primary
y Node: Execute the
Tier Filesystem
Autopatch workers run in parallel on
primary and secondary nodes

Time to complete AD tasks reduced
Better utilization of system
resources
AutoPatch with distributed option.

Example:
$adop
$
p p
phase=apply
pp y workers=8 \
localworkers=3
On Secondary Node: Execute AD
Control. For example:
p
$adctrl distributed=yes
84

Use AutoConfig Parallel Execution
What to Know
R12.1: What to Do
AutoConfig
gp
parallel execution
Execute AutoConfig on each node with
parallel option. Example:
supported for all Release 12

versions
$adconfig.pl -parallel
Maintenance downtime is
reduced
adconfig.pl parallel
45% reduction in time to run
Autoconfig
Note 387859.1
85

Use AutoConfig Parallel Execution
What to Know
R12.2: What to Do
Can be executed on the RUN
Execute AutoConfig on each node with
filesystem.
Note: Changes will not be
propagated to the PATCH
fil
filesystem
t
if there
th
iis an active
ti
online patching cycle
Can be executed on the
PATCH filesystem ONLY
during an active online
patching cycle
parallel option. Example:

$adconfig.pl -parallel
86

TIP #7:
Apply Patches Before
Taking Production Down
87
Apply Patches to a Copy of Production

R12 1: Staged Applications System (APPL
R12.1:
(APPL_TOP)
TOP)
What to Know
R12.1: What to Do
Clone production (staged area)
Patches are applied to a copy of
production (staged environment)

Patches are applied while
production
d ti iis online
li
Database updates applied to
production requires downtime
Apply patches to staged area

Take production offline, then update the
production database
$adpatch options=nocopyportion,\
no generateportion
Update production APPL_TOP

Synchronize patch history
Note 734025.1
88
Apply Online Patches to Production

R12 2 Online Patching
R12.2
What to Know
Patches are applied to production
Users remain online during
application of EBS patches

Brief downtime during cutover
phase
R12.2: What to Do
Use AD Online Patching to apply
patches to production as follows:
$adop inputfile=myinputfile.txt
After PREPARE, APPLY and FINALZE

phases, patches can be promoted to run
filesystem and run edition with the
CUTOVER over phase.
h
89

TIP #8:
Apply Patches with the
Application Change Management Pack for EBS
90
Apply Patches with the Application Management Suite

R12 1: Patch Manager
R12.1:
Deploy EBS
patches
Deploy
custom
patches
Check
prerequisites
Order/Merge
patches
91

R12 2: Patch Manager for Online Patching
R12.2:
Deploy EBS
and custom
patches
Add/remove
patches
Check
prerequisites
Order/Merge
patches
92

R12.2:
Define
options for
phases
Define
notifications
93

R12.2:
94

R12 2 R12
R12.2,
R12.2:
2: Customization Manager
Create AD compliant
customization packages
- Over 200 file types supported
- Compiles Java and PLD files
Custom patches can be applied

using Patch Manager
Validate the custom files based
on a set of standards
Interface with Version Control
systems
95

TIP #9:
Use the Best Tools and Configuration to
Optimize Maintenance
96
Execute AutoConfig Performance Profiler

What to Know
An HTML report that includes
ti i requirements
timing
i
t ffor
AutoConfig execution
The output may be reviewed
and long running steps may

be tuned

Execute the Performance
P fil as ffollows:
Profiler
ll
$adconfig.pl \
contextfile=$CONTEXT
contextfile
$CONTEXT_FILE
FILE \
-profile
Review the HTML output

p
cfgcheck.html
97
Use OAM Timing Reports to Analyze Workers

Review patch
timing
g
information
Review job
j
usage and
performance
Review detailed
run information
98
Review AD_TASK_TIMING to Isolate Long Running Tasks

What to Know
Analyze long running tasks in
AD TASK TIMING
AD_TASK_TIMING
Use MOS to check for known
issues and workarounds for

long running jobs
99

Example:
SQL*Plus> select product,
job_name, start_time,
end_time,
_
elapsed_time*24
p
_
as hours, arguments from
ad_task_timing where
(elapsed time*24)
time 24) > 1
order by hours desc;
Review Performance with Database Diagnostic

Tools
Automatic Workload Repository (AWR)
Create snapshots during patching
Create report
Analyze
A l
results
lt
Active Session History (ASH)

Samples current state of all active sessions
Can be used to analyze specific worker
Oracle Database Performance Tuning Guide 11gRelease 2, Part Number E16638-06
100
Modify Resources during Maintenance Windows

Servers
Increase capacity (existing hardware)
Lease hardware
Add virtual servers
Database
101
Modify SGA
Turn off archive logging
I
Increase
fil
filesystem
t
space
Increase tablespace allocation

TIP #10:
Ensure That Maintenance Doesnt Break Anything
102
Execute Patching Tools Using Test Mode

What to Know
Review the effects of a
patch
t h prior
i tto application
li ti
Provides a list of each file
that will be copied,
p , relinked,,
executed or generated
R12.1: What to Do
Example:
$ adpatch apply=n
Oracle E-Business Suite Patching Procedures, Part No. E12148-04

103
Execute Patching Tools Using Test Mode

What to Know
Review the effects of a
patch
t h prior
i tto application
li ti
Provides a list of each file
that will be copied,
p , relinked,,
executed or generated
R12.2: What to Do
Example:
$ adop phase=apply \
apply=n \
inputfile=myinputfile
Oracle E-Business Suite Patching Procedures, Part No. E12148-04

104
Execute AutoConfig Check Utility

What to Know
Review the affects of
executing
ti AutoConfig
A t C fi

Example:
HTML file is generated by the
Review the HTML output
$AD_TOP/bin/adchkcfg.sh
Check Config Utility
cfgcheck html
cfgcheck.html
Note 387859.1
105
Use the Patch Wizard to Review Patch Impact

Impact Analysis on
recommended
patch &
prerequisites
Analyze impact to
customizations
106
Use Oracle Applications Manager (OAM) to

Register Customizations
Register
customized Oracle
EBS application
files
Determine impact
to customizations
with patch impact
analysis
107
Oracle Application Testing Suite (OATS)

Oracless Solution for Testing Oracle Applications
Oracle
Oracle Functional Testing Suite

for Oracle Applications
F
Functional
ti
l and
dR
Regression
i T
Testing
ti
Web and Oracle Application Testing Accelerators
Oracle Flow Builder
Oracle Load Testing Suite

for Oracle Applications
Load and Performance Style Testing

Web and Oracle Application Testing Accelerators
Smart Integration with EM Diagnostics
Oracle Test Manager
108
Test Planning, Requirements and Test Cases

Defects Tracking
Reporting
Oracle Functional Testing Suite for Oracle Applications

Optimized Solution for Automating EBS Testing
OpenScript: Traditional Record/Playback
Flow Builder: Test Script

S
Generation
G
Data Independent
Easy Maintenance
Customization Support
For Non-Technical People
109
Oracle Functio
O
onal Testing S
Suite
for Oracle
e Applications
s
With Accelerators for Oracle Applications
Flow Builder
Generate
Framework to combine
flows and data to
generate test scripts
OpenScript
Record & Playback
+ Advanced
Ad
d Scripting
S i ti
Record
Manually
Test
Automation
Scripts

Reduce Testing Effort with Flow Builder & EBS Pre-Built
Pre Built Test Content
Your
Flows
Use Flow Builder to Generate Test Scripts
Your
Data
2000+ Components and 200+ Flows
Create and Maintain Your Test Scripts

Add Your Flows & Data
Extend with More Components
EBS Quality Assurance Team

Reduced Automation Time by 60%
110
Oracle Functio
O
onal Testing S
Suite
for Oracle
e Applications
s
Start with EBS Pre-Built Test Content

EBS Pre-Built
Test Content
Flow Builder
Generate
flows and data to
OpenScript
Record & Playback
+ Advanced
Ad
d Scripting
S i ti
Record
Manually
Test
Automation
Scripts

Reduce Testing Effort with Flow Builder & EBS Pre-Built
Pre Built Test Content
Your
Flows
Use Flow Builder to Generate Test Scripts
Your
Data
2000+ Components and 200+ Flows
Create and Maintain Your Test Scripts

Add Your Flows & Data
Extend with More Components
For more information, search

Oracle Flow Builder on YouTube
111
Oracle Functio
O
onal Testing S
Suite
for Oracle
e Applications
s
Start with EBS Pre-Built Test Content

EBS Pre-Built
Test Content
Flow Builder
Generate
flows and data to
OpenScript
Record & Playback
+ Advanced
Ad
d Scripting
S i ti
Record
Manually
Test
Automation
Scripts
Step 3.
3 Develop Your
Deployment Strategy
112
Develop Your Deployment Strategy
When, How and Where

to Apply Maintenance
113
How Do You Document the Steps?

1
Define Deployment Schedule

Document Service Level Agreement (SLA)
Unplanned Downtime, Planned Downtime
(maintenance)
Define SLA for Production and Non-Production
Publish Schedule
Daily, Weekly, Monthly, Yearly
114

2
Create Maintenance Plan Template

Document Standards
Oracle Patches and Updates
Customizations
C t i ti
Incorporate Best Practices
Tips,
p , Features,, Tools
115

2
Create Maintenance Plan Template

Document Processes
Customization Redeployment
Test
T t Plan
Pl
Stress Test Plan
Incorporate
p
Best Practices
Tips, Features, Tools
116

3
Create Deployment Plan from Template

Document all steps, issue, issue resolution
Script manual steps
Capture timing for each step
Optimize the plan
Practice,
P ti
P
Practice,
ti
P
Practice
ti
117

4
Define Deployment Lifecycle

Define number of iterations and flow
Example:
Dev
D QA Prod
P d
Dev Test QA Prod
Execute Test Plan
Test, Test, Test
118
Summary
119
What Do You Need to Remember?

Step 1. Create a Preventive Maintenance Strategy
Perform necessary
y actions to keep
p yyour system
y
healthy
y
Apply updates on a regular basis
Understand support polices Where Are You?
Step 2. Find the Updates You Need

My
y Oracle Support
pp - Note 1400757.1,, 1633974.2 (roadmap)
(
p)
Patch Wizard
Oracle E-Business Suite Technology Blog
- Upgrades,
Upgrades certifications
120

Use the Right Tools
Tools, Tips and Features
Tip #1: Use Patching Tools Like a
Master Apps DBA
Tip #2: Apply Multiple EBS Patches at
a Time
Tip #3
Ti
#3: D
Dontt A
Apply
l MLS P
Patches
t h if Y
You
Dont Have To
p #4: Use Oracle Applications
pp
Tip
Manager (OAM) for Patch Research
Tip #5: Streamline Technology Stack
Updates
121
Tip #6: Expedite Multi-Node Maintenance

Tip
p #7: Apply
pp y Patches Before Taking
g
Down Production
Tip #8: Apply Patches with the Application
Change Management Pack
Tip #9: Use the Best Tools and
Configuration
g
to Optimize
p
Maintenance
Tip #10: Ensure that Maintenance
Doesnt Break Anything

Step 3. Create a Deployment Strategy
Define y
your SLA
- Unplanned and planned downtime
Define a plan template
Create a master plan
- Practice, practice, practice
- Optimize the plan
D
Define
fi th
the d
deployment
l
t lif
lifecycle
l
- Test
122
Case Study
123
Case Study
World Leader in Pharmaceutical Development
124
Merged Patches
Included latest AD/FND and
CPUs with application patches
Incremental effort to test techstack

patches along with application
patches
t h
Disabled archivelog mode in

production
d ti d
during
i major
j patching
t hi
Reviewed patch timing reports
Adjusted DB SGA in production

during major patching
Tune the jobs in the patch
Used multiple servers for patching

efforts (Distributed AD)
-
Use CPU capacity on multiple servers
Case Study
World Leader in Pharmaceutical Development
125
Merged Patches
Included latest AD/FND and
CPUs with application patches
Reviewed patch timing reports
Used multiple servers for patching

efforts (Distributed AD)
-
Use CPU capacity on multiple servers
Result:
Reduced Upgrade
Incremental effort to
test techstack
archivelog mode in
patches along withfrom
application
82 hours to Disabled
24 hours!
d ti d
i major
j patching
t hi
production
during
patches
t h
Tune the jobs in the patch
Adjusted DB SGA in production

during major patching
References
126
E-Business Suite Technology Blog

blogs.oracle.com/stevenChan
127
Direct from EBS Development

Latest news
Certification announcements
Primers, FAQs, tips
Desupport reminders
Latest upgrade recommendations
St t
Statements
t off Direction
Di ti
Subscribe via email or RSS
E-Business Suite: System Management

facebook.com/groups/EBS.SysAdmin
Join us on
Facebook
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130
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Creating a Maintenance Strategy for

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What is Your Oracle E

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Define Your Preventive Maintenance Strategy

Keeping Your EBS Environment Healthy

Keeping Your EBS Environment Up-To-Date

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Define Your Preventive Maintenance Strategy

Keeping Your Environment Healthy

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Define Your Preventive Maintenance Strategy

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Define Your Preventive Maintenance Strategy

Define retention requirements

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Define Your Preventive Maintenance Strategy

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Keeping All E-Business Suite Components Up-To-Date

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E-Business Suite Support Timelines

2016 2017 2018 2019

Support updates as of Sep 2013

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Premier Support Policies - Technology Products

Quarterly Patch Set Updates

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Where Can You Find Authoritative Dates?

www oracle com/us/support/lifetime support

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Where Can You Find More Information?

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Where Can You Find More Information?

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Find the Updates You Need

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Find the Updates You Need

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Find the Updates You Need

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Find the Updates You Need

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Release 12.1 Technology Stack

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RAC & ASM

EBS Release 12.2 Technology Stack

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RAC & ASM

Find the Updates You Need

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Find the Updates You Need

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Find the Updates You Need

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Where Can I Find EBS Updates?

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Where Can I Find Updates?

My Oracle Support: Patches & Updates Patching Quick Links