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CompTIA PK0-003 Exam

Number: PK0-003
Passing Score: 710
Time Limit: 120 min
File Version: 1.0

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CompTIA PK0-003

CompTIA Project+
Version: 7.0
CompTIA PK0-003 Exam
Topic 1, Volume A

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Exam A
QUESTION 1
Which of the following MUST be clearly defined in a project charter?
A.
B.
C.
D.

Quality
Scope
Action items
WBS

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 2
Which of the following is the MAIN difference between an open-ended and a close-ended problem statement?
A.
B.
C.
D.

An open-ended problem statement leads to multiple solutions, while a close-ended one has limited solutions.
An open-ended problem statement has a low success rate, whilea close-ended problem statementhas a high success rate.
In open-ended problem statements, well defined resources cannot be allocated to the project, while a close-ended one allows for defined resources.
An open-ended problem statement expands the scope of the project, while a close-ended one keeps the project in scope.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 3
A project team member, Joe, has completed his project work. Although the project is not completed yet, Joe has been assigned by the PMO director to a new
project. Which of the following describes the organization structure Joe works in?
A. Functional
B. Matrix
C. Project based

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D. Strong Matrix
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 4
Which of the following is used to provide a functional description of the efforts which are required in order to accomplish a task?
A.
B.
C.
D.

Gantt chart
PERT
GERT
WBS dictionary

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 5
A project manager is entering the list of a project's activities with their estimated begin and end time to visualize which activities overlap and when the project is
scheduled to end. Which of the following is the project manager building?
A.
B.
C.
D.

Gantt chart
Work Breakdown Structure
Critical Path
PERT chart

Correct Answer: A
Section: (none)
Explanation
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Explanation:

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QUESTION 6
The project manager is sequencing a set of activities. They discover that some of the activities may or may not occur based on the outcome of other activities.
Which of the following is BEST suited in this situation to show the activities' logical relationship?

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A.
B.
C.
D.

Gantt
ADM
CCB
CCM

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 7
Which of the following is the MAIN difference between bottom up and top down cost estimation?
A.
B.
C.
D.

Bottom up leads to a more accurate cost estimate than top down because it is performed by subject matter experts
Top down leads to a more accurate cost estimate because it is performed by upper management with direct access to budget information
Bottom up leads to a less accurate cost estimate because it is breaks down the task into smaller subtasks where some tasks may not have a cost
Both top down and bottom up are equally accurate estimation of a project's total cost because they both refer to resources assigned by the project sponsor

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 8
Which of the following purchasing processes should a project team use to ensure that the work will be done per company specifications, while selecting the overall
cheapest provider?
A.
B.
C.
D.

RFI
RFP
RFC
RFQ

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 9
One of the MAIN purposes of a kick-off meeting is to:
A.
B.
C.
D.

Assign and review roles and responsibilities to the project team.


Allow the project sponsor to introduce the project manager to the team.
Review the project definition document and make the appropriate changes.
Ensure project team members communicate amongst each others.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 10
After the ground breaking at a new construction site, the pile driving operation comes to a full stop due to the nature of the terrain. Which of the following is MOST
likely to occur?
A. The project communication plan must be updated and a stakeholder meeting must be scheduled.
B. The project manager must manage the new issue as the project schedule could be delayed.
C. The project manager must implement conflict resolution and review the resource requirement.

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D. The project scope statement must be reviewed and the project manager must prepare a performance report.
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 11
A new software solution is being deployed. The customer realizes that an important piece of the software must be purchased in order for the project to be
successful. Which of the following is TRUE about this scenario?
A.
B.
C.
D.

The new piece of software will most likely expand the scope of the project therefore a new scope statement must be written.
The current project must be completed and a new project can be started to implement the additional software.
Quality management metrics are affected therefore the project manager should review the quality of the project.
Project schedule may be affected and the project manager must follow the change control process.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 12
While performing a scheduled walkthrough at a construction site, the customer points out a discrepancy. Which of the following is the FIRST step that should be
taken before submitting a change control form?
A.
B.
C.
D.

Consult the project sponsor


Identify the change
Perform a feasibility study
Perform impact analysis

Correct Answer: B
Section: (none)
Explanation
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Explanation:
QUESTION 13
A project team member has identified a required change to one of their assigned tasks. The change would alter the order in which other tasks must be completed.
Which of the following should be done NEXT?
A.
B.
C.
D.

Implement the change


Update the change registry
Document the change
Perform an impact analysis

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 14
Which of the following should be used when determining the details of a project component or scope entry?
A.
B.
C.
D.

WBS Dictionary
Project Management Plan
Work Breakdown Structure
Project Charter

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 15
During the course of a project, key stakeholders have requested new requirements after the business requirements document has already been signed off. Which
of the following should have been performed earlier in the project in order to deal with this situation?
A. Ensure that stakeholders understand that once requirements are approved the scope cannot be changed.
B. Develop a clear communications flow between the project and business stakeholders.

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C. Perform multiple rounds of requirements solicitation before permanently locking down the scope.
D. Agree on a process to deal with project change requests.
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 16
Which of the following scheduling algorithms establishes floats, durations, and paths between work schedule activities?
A.
B.
C.
D.

AON
PERT
CPM
GERT

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 17
A draft structure for a risk tracking sheet has been provided below:
1. Risk identifier
2. Risk status
3. Risk description
4. Mitigation steps
5. Mitigation status
Which of the following should be ADDED to the risk tracking sheet?

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A.
B.
C.
D.

Risk rating
Stakeholder risk tolerance
Revised project schedule
Risk matrix

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 18
Which of the following is BEST suited for assigning resources to WBS tasks?
A.
B.
C.
D.

WBS defines functional teams which should then be mapped to project scope items
WBS contains the project schedule which should be used to determine timing of when to engage functional teams
WBS defines the description of the end result delivered by the project
WBS defines activities and deliverables that can be mapped to functional teams

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 19
Which of the following can be used as a quality metric when performing quality planning?
A.
B.
C.
D.

Quality control
Cost benefit analysis
Perform preventative actions
Quality assurance

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 20
A project team is deciding on whether to "make or buy". As part of the decision-making process, the team decides to request a product update from key product
suppliers. Which of the following should be used to facilitate this?
A.
B.
C.
D.

RFQ
RFI
RFP
Vendor selection

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 21
Which of the following is typically the LAST step when acquiring a product or service from a vendor?
A.
B.
C.
D.

Vendor selection
Evaluate seller response
Contract development
Contract signing

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 22
A project is nearing completion. Which of the following tasks is required to ensure continuity after the project closes?
A. Transition ownership to operational team

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B. Extended support delivered by project members


C. Ensure the operation team provides warranty prior to handover
D. Periodic training of project team resources
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 23
Two project resources have been involved in several heated arguments based on approaches to meet project requirements. The first resource is convinced that
the requirement is invalid, whereas the second resource believes that the requirement is valid but should be solved a certain way. As a project manager, which of
the following is a suitable conflict resolution approach to attempt to remedy the situation?
A.
B.
C.
D.

Attempt `smoothing' and `negotiation' techniques


Threaten to report both employees to HR due to bullying
Make an executive decision as the project manager
Escalate the matter to the project sponsor

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 24
Within a corporation, project managers are assigned people based on defined roles and responsibilities. Project resources are temporarily provided to the project
but still report the functional managers as well as the project manager. Which of the following styles of management is this also known as?

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A.
B.
C.
D.

Projectized management
Matrix management
Functional management
SCRUM / agile

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 25
The project manager is trying to determine what to present at a project kick-off meeting. Should a high-level project schedule be included?
A.
B.
C.
D.

It depends. Some stakeholders are not technical enough to understand them.


No. The project is likely to still be in the initiation phase which is too early for a project schedule.
Yes. Project schedules are required to ensure that stakeholders are bound to the scope.
Yes. High level project schedules are typically presented at a kick-off meeting.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 26
Senior executives within a company have noticed an increasing number of projects failing to deliver to requirements. Which of the following project governance
methods will help to meet this need?
A.
B.
C.
D.

Phase gate approval


Project phase transition
ISO standards compliance
Audit trail

Correct Answer: A

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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 27
A key supplier has informed the project manager that there will be a two month delay to fulfill an order. Which component of the project plan is affected and which
of the following actions should be taken?
A.
B.
C.
D.

Evaluate the project schedule and raise a project issue.


Manage project quality and schedule a meeting.
Implement approved changes by utilizing a change management form.
Manage scope and consider a project change request.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 28
The project team is geographically split between two time zones. Which of the following should be performed by the project manager?
A.
B.
C.
D.

Escalate to the project sponsor with a preference to replace the remote members with local members.
Set up meeting times that are not necessarily a perfect fit, but are fair to both locations.
Schedule two separate meetings at the desired local time for the participants.
Convert traditional meetings into email updates and catch up on an exceptions basis.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 29
Due to external market conditions, the Chief Executive Officer (CEO) has announced a company shift in strategic priorities. As such, more focus will be spent on

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tuning current operational capabilities. Which of the following is the MOST likely outcome of an existing project that is currently in an initiation phase and about to
enter stage-gate review and now falls outside of the new strategic priorities?
A.
B.
C.
D.

Stage extension
Project completion
Stage completion
Project cancellation

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 30
Which of the following is included in the project charter?
A.
B.
C.
D.

Work assignments
Problem statement
Cost-benefit analysis
Feasibility assessments

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 31
Which of the following BEST describes a functional organization?
A. An organization where each employee reports to a Project Manager, who reports to the next level of management. There are no Department Heads.
B. An organization where each employee reports to a Department Head and a Project Manager, splitting their time between department work requirements and
projects.
C. An organization where each employee reports to a Department Head, who reports to the next level of management. Departments are managed independently,
and Project Managers are staff who report to the Department Heads.
D. An organization where each employee reports to a Department Head, who reports to the next level of management. Departments manage projects

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independently.
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 32
Which of the following describes the work package level of a WBS?
A.
B.
C.
D.

Project phases
Major deliverables
The lowest level
The project name

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 33
A project stakeholder wants to make changes to a project after work on the project has already started. Which of the following should the project manager do
FIRST?
A.
B.
C.
D.

Assign the request a tracking number and record in change request log
Recruit new project team members to expedite the change's completion date
Perform an analysis on the requested change submitted by the stakeholder
Submit stakeholder's change request to the change control board

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 34
The difference between a risk matrix and a risk register is that:
A.
B.
C.
D.

the risk register states the risk owner.


the risk register contains less information than the risk matrix.
the risk matrix states the risk owner.
the risk matrix lists the risk description.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 35
A project team is writing a new customized point of sale software. The software needs to calculate sales tax 100% of the time on all taxable items of a receipt. This
requirement should be documented in which of the following?
A.
B.
C.
D.

Quality control process


Quality metrics
Quality assurance process
Quality check list

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 36
A chart of accounts is included in which of the following plans?
A.
B.
C.
D.

Quality management
Cost management
Risk management
Procurement management
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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 37
Which of the following are lose-lose conflict resolution techniques?
A.
B.
C.
D.

Negotiating
Compromise
Confronting
Avoiding

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 38
Which of the following regarding project documentation can be found in organizational governance documents? (Select TWO).
A.
B.
C.
D.
E.

Length of time project documents must be kept


Rules regarding the usage of documentation version numbers
Issue management procedures
Asset management documentation
Team member contact information

Correct Answer: AB
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 39
A company is replacing their file server with a new one. During the data migration, the old file server experiences critical hardware failure. The data migration
cannot continue until the hardware is replaced. This repair will put the project behind schedule by a week. Which of the following actions should the project
manager do FIRST?
A.
B.
C.
D.

Prepare performance report


Manage the issue
Schedule a meeting
Update communication plan

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 40
Which of the following types of document formally authorizes and defines the scope of a project?
A.
B.
C.
D.

A project approval
A project charter
A project deliverable
A project milestone

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 41
Which of the following defines a purpose of a Work Breakdown Structure (WBS)?
A.
B.
C.
D.

The WBS helps to specifically identify and organize the scope of the project.
The WBS allows only one check of the specifics of the deliverables of the project.
The WBS makes the project deliverables less concise and concrete.
The WBS combines the project objectives into less specific criteria.
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Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 42
Which of the following is crucial to scope management?
A.
B.
C.
D.

A Work Breakdown Structure dictionary


A final statement of project objectives
An automated scope management system
A formal change management process

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 43
Which of the following is indicative of a `finish-to-start' direct relationship in a project schedule?
A.
B.
C.
D.

Activity A must end before Activity B can end.


Activity A must end before Activity B can begin.
Activity A must begin before Activity B can begin.
Activity A must begin before Activity B can end.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 44

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During the project management process, an organization develops a document that details preferred and authorized interactions among project team members,
senior management, and other project stakeholders. Which of the following types of documents were developed?
A.
B.
C.
D.

Quality management plan


Change control plan
Communications management plan
Risk management plan

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 45
Which of the following is a common cause of conflict when dealing with the human resource aspect of project management?
A.
B.
C.
D.

Similar personal values among team members


Different roles among team members
Similar project goals among team members
Different work styles among team members

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 46
Which of the following conflict resolution techniques involves a solution that partially satisfies all interested parties?
A.
B.
C.
D.

Confronting
Compromise
Avoiding
Forcing

Correct Answer: B
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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 47
The project manager of a project that involves a system-wide computer update receives a report that some computers cannot be updated. Which of the following is
a BEST practice?
A.
B.
C.
D.

Contact the stakeholders in the project to determine the best course of action.
Complete a project management change form without notifying the sponsor.
Document the change to the project without informing the stakeholders.
Perform an impact analysis and contact the project sponsor.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 48
When evaluating project management risks, which of the following methods is being used if risk identification is difficult and time-consuming?
A.
B.
C.
D.

Quantitative analysis
Narrative analysis
Qualitative analysis
Probability analysis

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 49
Which of the following strategies would be used to reduce the impact of a risk?

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A.
B.
C.
D.

Risk mitigation
Risk avoidance
Risk acceptance
Risk transfer

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 50
An organization has started a project to upgrade all computers in an organization. During the implementation phase of the project, the computer vendor notifies the
project manager that the computer systems are on backorder. The vendor anticipates delivery of the systems within five business days. Which of the following
resource leveling techniques would be MOST appropriate in this scenario?
A.
B.
C.
D.

Crashing
Optimizing
Delaying
Fast tracking

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 51
A project manager has contracted with a landscaping service to complete the grounds work on a new building. The landscaper provides the project manager with
the following cost estimate:
$150 per hour, estimated time to completion=40 hours
The landscaper has completed 35 hours of work. Which of the following is the Earned Value of this portion of the project?
A. $750

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B. $3000
C. $5250
D. $6000
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 52
Which of the following aspects of project closure deals with the rating of areas of project progress and participation?
A.
B.
C.
D.

Weighted scoring
Facility disposition
Performance evaluations
Supply disposition

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 53
Which of the following types of closure occurs when a project has been delivered to the satisfaction of all parties?
A.
B.
C.
D.

Project post mortem


Project cancellation
Project phase closure
Project completion

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
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Explanation:
QUESTION 54
Which of the following is a component of a performance evaluation for an individual?
A.
B.
C.
D.

Resource utilization
Role assessment
Scope management
Variance management

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 55
Which of the following activities would be considered a project?
A.
B.
C.
D.

Providing on-going support of an organization's software product


Updating an organization's antivirus software
Directing a team of developers to create a software program
Any activity with the express purpose of generating revenue

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 56
Which of the following components would be included in a project charter? (Select TWO).
A.
B.
C.
D.

Communications plan
Key project deliverables
Work Breakdown Structure
High level cost estimates
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E. Specific project milestones


Correct Answer: BD
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 57
Which of the following is the primary purpose of a WBS?
A.
B.
C.
D.

To track project milestone completions


Show project tasks scheduled for a specific time period
Decomposition of the project deliverables
Assign specific tasks to project team members

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 58
A project manager has been asked by a major stakeholder to modify the scope of a project in progress. Which of the following is the best FIRST step?

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A.
B.
C.
D.

Assess the impact the change will have on the project.


Call a meeting and ensure all stakeholders agree to the changes.
Submit a change request to the PMO.
Obtain written approval from the project sponsor and make the requested changes.

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Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 59
A project manager is mapping out a project based upon the dependencies of the project activities. Which of the following would be BEST for this process? (Select
TWO).
A.
B.
C.
D.
E.

CPM
ADM
PDM
Gantt
PERT

Correct Answer: BC
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 60
Which of the following is a component of a risk management plan?
A.
B.
C.
D.

RAM
RBS
COQ
KPI

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 61
Which of the following would be MOST helpful in creating project roles and resource requirements?
A.
B.
C.
D.

Responsibility Assignment Matrix


Project Charter
Work Breakdown Structure
Human Resources Plan

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 62
An equipment reseller with limited manufacturing capacity is introducing a new product line that requires a custom fabricated part. Which of the following would be
the FIRST action that should be taken to obtain the custom part?
A.
B.
C.
D.

Submit an RFI to a local manufacturing facility


Perform a make or buy analysis
Create an RFP to be sent out to current product vendors
Develop detailed drawings and submit to manufacturing for production

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 63
Which of the following conflict resolution techniques involves pushing a single viewpoint at the expense of others?
A.
B.
C.
D.

Smoothing
Forcing
Confronting
Avoiding
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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 64
Which of the following is a common cause of resource conflicts?
A.
B.
C.
D.

Scope creep
Multiple start-to-finish dependencies
No resource baseline
Competing demands

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 65
Which of the following would be common kick-off meeting activities? (Select TWO).
A.
B.
C.
D.
E.

Develop Work Breakdown Structure


Determine if the project meets organizational goals
Create project charter
Establish project roles and responsibilities
Communicate stakeholder expectations

Correct Answer: DE
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 66
Which of the following project plan components would include information regarding the management of issues?
A.
B.
C.
D.

Project Management Plan


Human Resources Plan
Risk Management Plan
Scope Management Plan

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 67
Which of the following is an acknowledgement that risks may occur, but a response is in place to minimize the risk impact?
A.
B.
C.
D.

Acceptance
Mitigation
Avoidance
Enhancing

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 68
A project with a projected budget of $100,000 is 75% complete and has a CPI of .85. Which of the following is TRUE regarding this project?
A.
B.
C.
D.

More project work than projected has been completed


The project is currently in cost overrun
The project EV is 63.75
$85,000 has been spent in the project

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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 69
Which of the following is a result of an effective communications plan?
A.
B.
C.
D.

Required project standards compliance is achieved


All project tasks are completed on time
Stakeholder expectations are managed
A central depository of project materials is created

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 70
Which of the following are benefits of formal project closure? (Select TWO).
A.
B.
C.
D.
E.

Ensures the project complies with organizational goals


Allows lessons learned to be used in future projects
Ensures all pending contracts are closed
Assures buy-in from all project stakeholders
Distributes a new workload and tasks to all project team members

Correct Answer: BC
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 71

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Which of the following is the purpose of a post mortem analysis?


A.
B.
C.
D.

Determines the degree of accuracy of activity duration estimates


Compares the initial project baselines to end of project baselines
Highlights detected quality issues and the resolution to the issues
Documents the reasons for an early project closure

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 72
Which of the following is a characteristic of all projects?
A.
B.
C.
D.

Requires PMO approval


Cost constraints
Limited in number of personnel
Temporary in nature

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 73
Which of the following is the NEXT step within a project setup after the problem statement has been clearly defined?
A.
B.
C.
D.

Identify the project


Prepare a project plan
Obtain approval
Validate the project

Correct Answer: A

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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 74
Which of the following steps is required to validate a business case?
A.
B.
C.
D.

Feasibility analysis
Assign costs
Schedule milestones
Identify project scope

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 75
Which of the following components of a project charter include identifying important milestones of the project?
A.
B.
C.
D.

Key project deliverables


High level assumptions
Identify stakeholders
High level constraints

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 76
Which of the following would be used to facilitate communication to investors, customers, and the stakeholders throughout the project?

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A.
B.
C.
D.

Scope boundaries
Status report
Work breakdown structure
Resource plan

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 77
As part of the business case, which of the following criteria will drive a feasibility study to be performed?
A.
B.
C.
D.

Low complexity project


Aligns with the provided RFP
There is a legal/regulatory requirement
Project has never been done before

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 78
In the planning phase of a project, which of the following activities is performed?
A.
B.
C.
D.

Solicitation
Perform a feasibility study
Appoint a project team
Project Charter

Correct Answer: C
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 79
Which of the following statements highlights key performance indicators to be documented in the project scope?
A.
B.
C.
D.

Efficiency gains will enable five fewer days to provide staff access
There will be a reduction in technology costs of one million dollars a year
The solution will not include integration with the finance system
IT staff will be able to maintain the project after completion

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 80
Which of the following MUST be submitted as part of a project change request?
A.
B.
C.
D.

Request for information


Project charter
Updated detailed design
Financial impact analysis

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 81
Which of the following is a KEY requirement to produce a project schedule?
A. Identification of all the required activities
B. The program evaluation and review technique

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C. A stakeholder and customer matrix


D. Ensure all the resourcing costs are known
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 82
The IT department is currently resource constrained managing daily operational tasks. However, there are a number of subject matter experts (SME) within the
department who are critical to making the project succeed. Which of the following should the project manager use to ensure the success of the project?
A.
B.
C.
D.

Engage a services company to deliver the project


Negotiate staff augmentation with the SME's managers
Recruit staff form the organizations strategy area
Perform a request for proposal

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 83
Company ABC is looking into which technologies and suppliers could help it achieve business process automation. Which of the following methods should the
company FIRST use to help it validate its thinking?
A.
B.
C.
D.

RFI
CDM
RFQ
RFP

Correct Answer: A
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 84
When forming a project team, there are a number of phases. When a project team is productive and effective this phase is known as which of the following?
A.
B.
C.
D.

Forming
Norming
Performing
Storming

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 85
The business stakeholder has been engaged late and has just had a chance to review the approved requirements. Consequently, it has been identified that there
are a number of gaps in the requirements which are critical to the stakeholder's business unit. Which of the following actions should the project manager take?
A.
B.
C.
D.

Initiate change control


Follow communications plan
Manage project quality
Prepare a performance report

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 86
A project has just finished performance testing and found that the application can only handle 100 concurrent users where the requirement was to handle 500
concurrent users. In which of the following components of the project plan should this be documented?
A. Scope statement

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B. Issues log
C. WBS
D. Change form
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 87
A project team has determined it will need to source data from a system that was not part of the project scope. The role of the project manager is to analyze which
of the following impacts?
A.
B.
C.
D.

Technical design, schedule, and budget


Business process impacts and resourcing
New software and hardware requirements
Schedule, budget, and quality

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 88
A project manager has identified a minor skills gap in the operational team that will end up supporting the project solution. Which of the following is the BEST risk
mitigation strategy that the project manager should use?
A.
B.
C.
D.

Organize adequate training and have one of the operational staff as part of the project team.
Raise a risk in the risk register, identify the likelihood and the consequence of the risk occurring.
Have the project adequately document the solution and ensure a transition is in place.
Escalate this as an issue to the project control board and ensure that there is adequate discussion.

Correct Answer: A
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
Topic 2, Volume B
QUESTION 89
The project manager has had a large number of change requests approved by the project steering committee, but has been given no extra time to deliver the
project. Which of the following schedule compression techniques should be used by the project manager?
A.
B.
C.
D.

Rescheduling
Crashing
Rebaselining
Control scope

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 90
The project manager is reviewing the earned value of work completed compared to the planned value and is representing it in a dollar figure. This type of analysis
is an example of which of the following?
A.
B.
C.
D.

Cost performance index


Risk mitigation
Schedule variance
Cost variance

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 91
A project manager is trying to ensure the quality of the design and reduce the number of potential defects. The project manager would like to use the fishbone
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diagram to perform this analysis. This type of modeling relies on:


A.
B.
C.
D.

Prioritizing the specific event.


Variance in the process over time.
Causes of a specific event.
Determining the number of events.

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 92
The design activity of a project has the following cost attributes:
PV = 100,000
EV = 20,000
AC = 90,000
Based on this scenario, calculate the schedule variance.
A.
B.
C.
D.

-80,000
-70,000
10,000
120,000

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 93
Ann, one of the affected stakeholders, feels that the project team has not been giving periodic stakeholder updates and that her input has not been taken into
account. Which of the following should the project manager do to ensure stakeholder expectations are met?
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A.
B.
C.
D.

Ensure that Ann is involved during the testing phase of the project so she can call out functional gaps
Organize a walkthrough of the solution and ensure face-to-face updates occur every two weeks
Escalate the issue to the project steering committee that Ann is criticizing the project quality
Organize a requirements workshop to capture any gaps

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 94
A post implementation review is being performed as a part of project closure. Which of the following are applicable areas that the review should cover? (Select
TWO).
A.
B.
C.
D.
E.
F.

Lessons learned during the project


Produce operational support documentation
Gathering and centralizing project documentation
Organizing the communication of project closure
Identify the key project achievements
Provide a recap of the overall solution

Correct Answer: AE
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 95
The final project report should contain which of the following?
A.
B.
C.
D.

Minutes of all the project meetings


Project design documentation
Detailed breakdown of the schedule
Summary of the project cost

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Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 96
Task B is not planned to start until Task A is completed. Task A is delayed and will not be completed on time. Starting Task B prior to Task A completing is an
example of:
A.
B.
C.
D.

Managing change
Fast tracking
Rolling wave planning
Crashing

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 97
The project team is not comfortable moving an expensive material. A third party is hired to move the material. This is an example of risk:
A.
B.
C.
D.

Transference
Sharing
Avoidance
Acceptance

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 98
The project's network map has a loop with multiple project outcomes. This is the result of which of the following scheduling tools?
A.
B.
C.
D.

Establishing project schedule baselines


Critical Path Analysis
Critical Chain Method
Graphical evaluation and review technique

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 99
Which of the following tools would a project manager use to determine the root cause of an issue?
A.
B.
C.
D.

Pareto Chart
Ishikawa Diagram
Histogram
Monte Carlo Analysis

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 100
Which of the following activity sequencing techniques uses nodes to symbolize activities and arrows to show how their dependencies are connected?
A.
B.
C.
D.

Critical Path Method


Arrow Diagramming Method
Critical Chain Method
Precedence Diagramming Method

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Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 101
Which of the following activity sequencing techniques uses nodes to symbolize the dependencies of each activity?
A.
B.
C.
D.

Critical Path Method


Critical Chain Method
Arrow Diagramming Method
Gantt Chart Method

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 102
Which of the following techniques modifies the schedule based upon resource constraints?
A.
B.
C.
D.

Critical Chain Method


Critical Path Method
Arrow Diagramming Method
Precedence Diagramming Method

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 103
Resources for a project report to a project manager and a functional manager. The organizational structure is:

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A.
B.
C.
D.

Matrix
Ad hoc
Functional
Projectized

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 104
Which of the following conflict resolution techniques focuses on a positive relationship and deemphasizes the area of conflict?

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A.
B.
C.
D.

Avoiding
Smoothing
Compromising
Forcing

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 105
Which of the following conflict resolution techniques involves one party overpowering another without regard to relationships within the group?

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A.
B.
C.
D.

Avoiding
Smoothing
Forcing
Compromising

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 106
Which of the following project documents lists risks and describes the strategy to deal with a risk?
A.
B.
C.
D.

Risk categorization
Risk register
Risk analysis
Risk breakdown structure

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 107
A project team has determined that all status reports will be sent via email. Which of the following components of the project plan documents this information?
A.
B.
C.
D.

Status report plan


Communication plan
Discussion plan
Decision log

Correct Answer: B
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 108
A project manager is reviewing the scope statement of a project. Which of the following project management plan components would define the measureable tasks
of the project?
A.
B.
C.
D.

Issues log
Quality metrics
Resource requirements
Project schedule

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 109
Which of the following may include meetings, status reports, and email distribution lists?
A.
B.
C.
D.

Change control plan


Meeting minutes
Project schedule
Communication plan

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 110
A project manager is involved with minimizing unauthorized changes to the project. Which of the following will BEST assist with these changes?
A. Risk register

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B. Quality management metrics


C. Scope statement
D. Budget scope
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 111
When dealing with remote project team members, it is important to recognize their needs in terms of which of the following? (Select TWO).
A.
B.
C.
D.
E.

Time zone differences


Programming language differences
Cultural differences
Project management differences
Compensation differences

Correct Answer: AC
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 112
When dealing with indirect project team members, it is important to recognize which of the following?
A.
B.
C.
D.

Differences of efficiency
Motivation to be engaged on a project
Communication preferences
Functional or hierarchical barriers

Correct Answer: D
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 113
Which of the following circumstances could lead to initiating administrative closure?
A.
B.
C.
D.

Project cancellation
Resource constraints
Contract closure
Changes in the critical path

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 114
A change request has been identified and submitted to the Change Control Board for approval. After gaining approval, which of the following should occur NEXT?
A.
B.
C.
D.

Document using the appropriate change control forms


Update the project plan components
Request a meeting with the project sponsor
Perform impact analysis

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 115
Which of the following is the FIRST step in a proper change management procedure?
A. Coordinate with appropriate stakeholders
B. Update the project plan

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C. Perform impact analysis


D. Identify a change
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 116
A stakeholder wants to add another requirement to the deliverable. Which of the following will the project manager do to determine the change's effect on the
project?
A.
B.
C.
D.

Performing an impact analysis


Identifying a change
Coordinating with stakeholders to select the course of action
Filling out a change control

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 117
A project team is ready to identify activities needed to accomplish the project. Which of the following needs to occur FIRST?
A.
B.
C.
D.

PERT
RBS
WBS
OBS

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:

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Explanation:
QUESTION 118
The MOST detailed component of the WBS is known as:
A.
B.
C.
D.

An activity
Acost account
Asub-phase
Awork package

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 119
As a result of changes in the economy, it has been communicated that the current costs for needed components have doubled from what was originally budgeted.
If the procurement occurs, this would result in exceeding the cost baseline for the project. Which of the following actions should the project manager take?
A.
B.
C.
D.

Evaluate alternatives that could be used that would result in the same scope to be produced
Use contingency funds to cover the procurement of the components
Create a change request to see if the baselines can be revised to incorporate the appropriate costs
Contact the customer to let them know that the costs will be higher, and await approval from the customer before proceeding

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 120
A project needs software. After analyzing the choices, it is determined that if made in-house, it will cost $100,000. However, if the software is purchased, the cost
would be $25,000. After reviewing the successful implementations in the past, if made in-house, there is a 20% chance that $30,000 would be spent on bug fixes. If
the software is purchased, there is a 70% chance that $200,000 in training and customizations would be required. Which of the following reflects the expected
monetary value of purchasing the software?

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A.
B.
C.
D.

$106,000
$157,500
$165,000
$225,000

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 121
Determining how to communicate general project information with a globally dispersed team has created scheduling challenges. Which of the following would
BEST remedy the situation?
A.
B.
C.
D.

Provide a written forum that allows for asynchronous participation


Conduct a meeting at a time where everyone is inconvenienced
Schedule a meeting when the majority of the team is available
Establish a conference call with all team members

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 122
A project manager is using historical data from multiple projects to estimate activity durations. Which of the following network diagrams would BEST allow for the
utilization of the information available?
A.
B.
C.
D.

CPM
GERT
CCM
PERT

Correct Answer: D
Section: (none)
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Explanation
Explanation/Reference:
Explanation:
QUESTION 123
Upper and lower control limits could be set at a standard deviation of three. Which of the following represents the associated confidence level?
A.
B.
C.
D.

68%
95%
99.7%
99.999%

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 124
When looking for solutions, which of the following procurement documents should be used?
A.
B.
C.
D.

CDM
CCM
RFI
RFQ

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 125
While working on a project, an unforeseen event arises that impacts a project objective. Which of the following should be updated as a result?
A. Stakeholder register

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B. Issue log
C. Risk register
D. Change log
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 126
While working on a project, a workaround is implemented to deal with an unforeseen event. Which of the following should be the NEXT step?
A.
B.
C.
D.

Continue with the project as planned


Update the risk register
Update the project management plan with information about the workaround
Assess the action taken to determine additional impacts to the project

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 127
Objectives contained in the charter should resolve the:
A.
B.
C.
D.

Scope statement
Assumptions
Risks
Problem statement

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
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Explanation:
QUESTION 128
An organization with a matrix structure typically:
A.
B.
C.
D.

shares resources between project and functional teams.


has specific levels of authority and supervision.
relies on functional structure to manage projects.
replaces functional structure with project based teams.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 129
The formula for Schedule Performance Index (SPI) is:
A.
B.
C.
D.

SPI = SV/PV
SPI = EV/PV
SPI = EV/SV
SPI = PV/EV

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 130
Schedule dependencies include: (Select TWO).
A.
B.
C.
D.

Successor activities
Risks
Constraints
Predecessor activities
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E. Issues
F. Assumptions
Correct Answer: AD
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 131
The primary purpose for documenting lessons learned during project closure is to:
A.
B.
C.
D.

Provide a historical resource for future projects of a similar nature.


Complete the post implementation/closeout report.
Identify post project needs for functional teams.
Report project deficiencies to the sponsor.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 132
A common agenda item in a project kick-off meeting should include which of the following?
A.
B.
C.
D.

Communication plan
Roles and responsibilities
Change control process
Dependencies

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 133
A project's Critical Path is:
A.
B.
C.
D.

Asequence of activities that takes the shortest time to complete.


Asequence of activities that takes the longest time to complete.
Asequence of the activities that can be delayed without impacting the project's end date.
Asequence of the project's activities required to meet the defined milestones.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 134
Which of the following conflict resolution techniques results in a lose-lose scenario?
A.
B.
C.
D.

Forcing
Confronting
Compromise
Negotiating

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 135
Which of the following types of risk responses would an insurance policy describe?
A.
B.
C.
D.

Acceptance
Transference
Avoidance
Mitigated

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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 136
The project sponsor has asked for the project to be delivered two months earlier than originally planned with no changes to the deliverables, cost, or the project
team. Which of the following schedule planning techniques could be used to meet this request?
A.
B.
C.
D.

Optimizing
Crashing
Delaying
Resource leveling

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 137
Which of the following would be included in the Project Charter?
A.
B.
C.
D.

Communication activities
Problem statement
Cost baseline
Activity plan

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 138

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Which of the following does the Critical Path tell the Project Manager? (Select TWO).
A.
B.
C.
D.
E.

Where potential delays in the project might occur


The earliest completion for project work
Activities that can be done in parallel
The allocation time for each person assigned to the project
The longest series of activities

Correct Answer: BE
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 139
Which of the following plans would MOST likely contain a probability and impact matrix?
A.
B.
C.
D.

Communication
Resource
Risk
Project

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 140
Which of the following risk strategies can be used to ensure a positive risk is realized?
A.
B.
C.
D.

Accept
Enhance
Share
Exploit

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Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 141
Which of the following risk response planning techniques is a project manager using when they are changing the project plan to remove the risks impact?
A.
B.
C.
D.

Transference
Mitigation
Acceptance
Avoidance

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 142
Which of the following areas are addressed in the Project Charter?
A.
B.
C.
D.

Project team members


Work Breakdown Structure (WBS)
Business needs
Communications venue

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 143
A project team is reviewing the deliverables and identifies a deliverable no one on the team has experience with. The lack of expertise is identified as a risk. The

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project manager decides, as a workaround, to contract with a third party. This type of risk response is called:
A.
B.
C.
D.

Transference.
Avoidance.
Monitor and Prepare.
Acceptance.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 144
Which of the following should be included in a business case? (Select TWO).
A.
B.
C.
D.
E.

A budget estimate with a plus to minus 10%


Benefits to the company
Project Milestones
Cost Benefit Analysis
One proposed option to address the issue

Correct Answer: BD
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 145
Which of the following BEST describes a project risk?
A.
B.
C.
D.

Something that may positively or negatively impact the project


Something that has already affected the project
Something that is outside of the control of the project manager
Something that will negatively impact the project

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Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 146
If the SPI and CPI are both above 1, then the project is:
A.
B.
C.
D.

Behind schedule and under budget.


Behind schedule and over budget.
Ahead of schedule and over budget.
Ahead of schedule and under budget.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 147
Which of the following is the BEST description of a baseline?
A.
B.
C.
D.

A view of the project's status


An assessment of risks for the project
A snapshot of the project at a particular point in time
A calculation of the project's CPI and SPI

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 148
In which of the following project life cycle phases would one perform the first stakeholder's analysis?

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A.
B.
C.
D.

Initiation
Controlling
Planning
Monitoring

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 149
During project execution, the project manager would create:
A.
B.
C.
D.

A WBS
A status report
An issue log
A risk register

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 150
Which of the following tasks are performed within the initiation phase?
A.
B.
C.
D.

Create a WBS
Create a budget
Create a risk register
Create a charter document

Correct Answer: D
Section: (none)

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Explanation
Explanation/Reference:
Explanation:
QUESTION 151
After which of the following documents is signed off by stakeholders can a project begin?
A.
B.
C.
D.

Project stakeholder requirements


Project charter
Project scope
Project schedule

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 152
A project is a (an):

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A.
B.
C.
D.

Specific solution.
Business strategic plan.
Group of products.
Ongoing endeavor.

Correct Answer: A
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 153
A project is in the execution phase. In review, Joe sees that the project will miss the next deadline due to delays in equipment delivery. Joe has asked the resource
manager for additional resources, has been denied, and reminded that the deadline cannot be missed. Which of the following is the BEST option to meet the
deadline?
A.
B.
C.
D.

Crash the schedule


Log the risk in the risk register
He should perform the work needed
Report to the project sponsor that the deadline will be missed

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 154
Which of the following is a document used iteratively during a project to capture strengths and weaknesses?
A.
B.
C.
D.

Quality plan
Scope document
Lessons learned
SWOT analysis

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 155
Which of the following BEST describes the general idea of the project?

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A.
B.
C.
D.

Project objectives
Project milestones
Project assumptions
Project scope

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 156
A project has been going on for three weeks, and the project manager notices that Resource A is beginning to fall behind schedule. The project manager should
FIRST schedule a meeting with:
A.
B.
C.
D.

The project stakeholders to communicate the delay.


Resource A to confirm estimates.
The other team members to make up the schedule slippage.
The manager of Resource A for corrective action.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 157
A project has two resources scheduled to work 40 hours a week for four weeks, both at $85.00 an hour. One resource called in sick for 16 hours, while the other
resource worked four hours additional. Which of the following is the cost of the resources?
A.
B.
C.
D.

$25,840
$26,180
$27,200
$27,540

Correct Answer: B
Section: (none)
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Explanation
Explanation/Reference:
Explanation:
QUESTION 158
A network diagram is used to organize which of the following?
A.
B.
C.
D.

Critical path
Defects
WBS
Issues

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 159
Which of the following describes a critical path?
A.
B.
C.
D.

Deliverables that need to be developed for project completion


Timeline that the resources roll on to the project
The earliest schedule that a project can finish all of its activities
The order of activities that takes the longest to complete

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 160
When creating a communication plan, the project manager should include the escalation path, format and frequency of meetings, and:
A. Roles and responsibilities

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B. Risk and issue log


C. Budget
D. Scope
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 161
A project starts out as a small three month project. One month into the project, a stakeholder asks the team for additional functionality, which is estimated to take
an additional three weeks. The project manager implements the functionality while waiting for approval. This is known as which of the following?
A.
B.
C.
D.

Change request
Risk
Resource constraint
Scope creep

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 162
After a project team has almost completed the development on the project's original requirements, the users identify functionality that is necessary but was not in
the original requirements. The project manager MUST:
A.
B.
C.
D.

Update the risk register.


Implement the change.
Cancel the project.
Generate a change request.

Correct Answer: D
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 163
A project risk is defined as a condition or event that:
A.
B.
C.
D.

might occur and needs monitoring.


cannot be avoided.
does not directly affect the project.
occurs and needs mitigating.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 164
A project team is about to deliver on a two year long project when they are informed of new Government laws that directly affect the product. The team meets with
their stakeholders to discuss the impact to the project and determine that additional laws need to be taken into account before go-live. The NEXT step the project
manager needs to take is:
A.
B.
C.
D.

Re-direct the development team.


Create a change request.
Update the issues log.
Hold a meeting with the users.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 165
A project team is meeting monthly for their project risk review. During the brainstorm, one of the team members mentions that a risk to the project could be a delay
with the servers. Which of the following is the BEST response?

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A.
B.
C.
D.

Exploit
Enhance
Avoid
Share

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 166
Which of the following conflict resolution techniques results in mutual agreement among conflicting parties?
A.
B.
C.
D.

Forcing
Avoiding
Smoothing
Compromise

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 167
A project is experiencing quality issues with the deliverable product. Which of the following tools would be used to identify and prioritize the MOST commonly
occurring issues?
A.
B.
C.
D.

Scatter diagram
Pareto chart
Ishikawa diagram
Trend analysis

Correct Answer: B
Section: (none)

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Explanation
Explanation/Reference:
Explanation:
QUESTION 168
A change request has been approved for a project. Which of the following actions should be taken FIRST by the project manager?
A.
B.
C.
D.

Perform an analysis to determine the impact on the project


Create an updated Pareto chart
Update the appropriate project plan documents
Identify project cost and schedule variances

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 169
Which of the following is an appropriate response to an expected risk opportunity?
A.
B.
C.
D.

Mitigation
Exploiting
Acceptance
Avoidance

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 170
The project has spent $5,000 to date. The earned value of the project is $7,500. Which of the following is the project's CPI?
A. -$2,500

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B. $12,500
C. 0.67
D. 1.5
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 171
The project has spent $5,000 to date. The earned value of the project is $7,500. Using earned value management, which of the following is correct?
A.
B.
C.
D.

The project is ahead of schedule.


The project is over budget
The project is behind schedule.
The project is under budget.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 172
In which of the following situations would a project manager conduct a post mortem?
A.
B.
C.
D.

The project sponsor stopped the project.


A key stakeholder is upset with the quality of a deliverable.
A new project manager has been assigned to the project.
To determine why the change control board rejected a change request.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
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Explanation:
QUESTION 173
The project team has just completed all of the design activities and will begin construction next week. Which of the following will the project manager do prior to
beginning the construction work?
A.
B.
C.
D.

Review all open design issues


Complete a team member performance appraisal
Conduct a phase gate review
Ask the project sponsor for permission to fast track

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 174
Which of the following is a goal of a kick-off meeting?
A.
B.
C.
D.

Review project progress with key stakeholders


Gain customer acceptance of the deliverable
Implement an approved change request
Relationship building between project team and stakeholders

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 175
The project manager has been informed the project's CPI is 0.85 on a multi-year project that is 30% complete. Which of the following actions would be BEST for
the project manager to take?
A. Ask the project sponsor to extend the project schedule.
B. Submit an RFQ to find a less expensive material.

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C. Assign additional team members to Quality Control.


D. Fast track the project to reduce risk.
Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 176
A key stakeholder has requested a change to the delivery frequency of the risk register. Which of the following documents should be updated?
A.
B.
C.
D.

Communications Plan
Risk Register
Work Breakdown Structure
Change Log

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 177
The customer now needs the project's deliverable 3 months earlier than scheduled. The deliverable's quality has been reduced so the budget will not be impacted.
Which of the following does the project manager need to update?
A.
B.
C.
D.

Issues Log
Communications Plan
Project budget
Schedule

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:

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Explanation:
QUESTION 178
The customer has agreed to pay 20% more for the project deliverable if it can be turned over to them in four weeks. The project manager has the team members to
complete the project, but is having difficulty procuring enough material from a vendor. The project manager agrees to pay 5% more for the material if complete
shipment can be made within a week. This is an example of which of the following risk response strategies?
A.
B.
C.
D.

Transferring
Enhancing
Sharing
Exploiting

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 179
A project is having issues because the team is unclear what they should be doing and who should be doing it. This could have been avoided by using:
A.
B.
C.
D.

Arisk register.
Change management.
Acommunication plan.
An issues log.

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 180
A project is having issues because people are making modifications to the servers without manager approval. This could have been avoided by using:
A. Change management.
B. An issues log.

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C. Acommunication plan.
D. Arisk register.
Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 181
A project is having issues because uncertain events have occurred that were not tracked and planned for. This could have been avoided by using:
A.
B.
C.
D.

Arisk register.
Change management.
An issues log.
Acommunication plan.

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 182
A project is having issues because the time required to do the smaller work items in the project were underestimated. This could have been avoided by using:
A.
B.
C.
D.

AWBS
Quality metrics
A scope statement
A budget

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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Topic 3, Volume C
QUESTION 183
A project is struggling because additional requirements keep being requested that prevent the team from focusing on the purpose of the project. This could have
been avoided by using:
A.
B.
C.
D.

Quality metrics
A budget
A WBS
A scope statement

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 184
A project is struggling because the sponsor continually has to increase funding which may cause the project to get cancelled. This could have been avoided by
using:
A.
B.
C.
D.

Quality metrics.
Change control.
AWBS.
Fixed costs.

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 185
During a conflict, which of the following resolution techniques describes forcing?
A. Working out an agreement that is acceptable to both sides

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B. Not addressing the conflict


C. One side making the other side do what they are told
D. Focusing on common interests
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 186
Which of the following is included in decision oversight?
A.
B.
C.
D.

Local, state, and federal laws


Change control board, committee consulting
Tollgate approval, project phase transition
Audit trails, retention, and version control

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 187
Which of the following are included in phase gate approvals?
A.
B.
C.
D.

Lessons learned, budget schedule review


Change control board, committee consulting
Audit trails, retention, and version control
Cost estimate and resources required

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
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Explanation:
QUESTION 188
Which of the following is a component of a quality management plan that measures values of the output?
A.
B.
C.
D.

Quality metrics
Quality assurance
Quality control
Quality baseline

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 189
Which of the following components of a quality management plan ensures that the required quality is achieved?
A.
B.
C.
D.

Quality metrics
Quality control
Quality assurance
Quality baseline

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 190
Which of the following components of a quality management plan eliminates output that is not up to standards?
A.
B.
C.
D.

Quality assurance
Quality control
Quality baseline
Quality metrics
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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 191
Which of the following components of a quality management plan is an initial quality measurement?
A.
B.
C.
D.

Quality specifications
Quality control
Quality assurance
Quality baseline

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 192
Which of the following steps oversees the productivity of the project team?
A.
B.
C.
D.

Analyze performance information


Review change log
Identify variance
Monitoring work performance

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 193

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In QC testing, the project manager determines that the deliverable is outside of the specification limits. Which of the following processes allowed the project
manager to make this determination?
A.
B.
C.
D.

Review change log


Regression analysis
Monitoring work performance
Identify variance

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 194
Which of the following is a zero time activity?
A.
B.
C.
D.

Milestone
Critical path
Deliverable
Work package

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 195
Which of the following can aid in the identification of trends?
A.
B.
C.
D.

Pareto charts
Ishikawa diagrams
Histograms
Run charts

Correct Answer: D
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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 196
Which of the following can aid in the identification of the cause of the majority of the defects on a given project?
A.
B.
C.
D.

Ishikawa diagrams
Run charts
Histograms
Pareto charts

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 197
Which of the following would aid in the creation of a communication distribution plan?
A.
B.
C.
D.

Risk register
Stakeholder register
Issue log
Change control log

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 198
Which of the following shows how often contracts would be closed for the procurements on a project?

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A.
B.
C.
D.

During phase gate review


After the project is completed
At the end of the project
At the end of the contract

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 199
Which of the following is an input into developing the project charter?
A.
B.
C.
D.

Business case
Project scope statement
Requirements documentation
Project schedule

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 200
Which of the following describes an assumption?
A.
B.
C.
D.

Not used on projects, because certainty is needed to proceed with planning


An unqualified estimate that can be firmed up later
Treated as true for the purpose of planning
A limitation that can impact the project that must be considered

Correct Answer: C
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 201
Which of the following represents a good reason for formally closing out a project?
A.
B.
C.
D.

To provide historical information for future projects


To manage stakeholders' expectations
To promote team cohesiveness
To keep a record in case someone comes back later with an issue after transition

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 202
Which of the following describes the purpose of a war room on a project?
A.
B.
C.
D.

It is a space where project managers negotiate for project team resources


It is a wireless access room which allows for strong Internet connectivity
It is a location set aside for project use
It is a room used to send conflicting team members to work out conflicts

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 203
Which of the following represents a lead that is done in response to project compression?
A. Delaying
B. Crashing

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C. Overtime
D. Fast tracking
Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 204
The project team determined that using a multipoint estimate is more appropriate than single point estimate. Which of the following network diagram methods
would be MOST appropriate?

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A.
B.
C.
D.

GERT
Critical chain
PERT
Critical path

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 205
Which of the following shows the interdependencies between activities on a project schedule?
A. Milestone chart
B. Pareto diagram

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C. Network diagram
D. Scatter diagram
Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 206
Stakeholders have submitted change requests via email, telephone calls, stopping by, during meetings, and using the change request form. Also, once the change
request is made, the stakeholders expect the request to be immediately acted upon. Which of the following can be produced to aid in the stakeholders'
understanding of how change control is performed on the project?
A.
B.
C.
D.

Issue log
Stakeholder register
Process flow diagram
Work breakdown structure

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 207
Which of the following would use the WBS to aid in the creation of the cost estimate?
A.
B.
C.
D.

Analogous
Top down
Parametric
Bottom up

Correct Answer: D
Section: (none)
Explanation

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Explanation/Reference:
Explanation:
QUESTION 208
Which of the following can be identified using a run chart?
A.
B.
C.
D.

Relationships between variables


Causes of defects
Sample
Trends

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 209
When performing quantitative risk analysis, which of the following should be produced?
A.
B.
C.
D.

Control chart
Decision tree
Run chart
Scatter diagram

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 210
Which of the following represents the purpose of performing qualitative risk analysis?
A. To prioritize risks
B. To identify risk owners
C. To determine contingency reserves necessary

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D. To identify new risks


Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 211
Which of the following individuals BEST represents the authority to authorize changes to the triple constraints?
A.
B.
C.
D.

Functional manager
Sponsor
Team member
Project manager

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 212
Which of the following statements is considered a project management best practice?
A.
B.
C.
D.

Project initiation occurs before project planning begins


When execution begins, monitoring and controlling begins
Completion of the charter is the first deliverable of project planning
Each of the five process groups within the project management life cycle should be completed consecutively

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 213
Given the schedule estimates of Best Case = 2 days, Worst Case = 12 days, and Most Likely = 4 days, calculate PERT.
A.
B.
C.
D.

4 days
5 days
6 days
8 days

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 214
A project manager has inherited a project that is $5 million over budget. Which of the following would the project manager do to help determine the root cause of
the budget overrun?
A.
B.
C.
D.

Ensure the project plan reflects all tasks were documented during planning
Review the change control log
Perform qualitative risk analysis
Review if the project has maintained alignment with the scope

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 215
During a project, which of the following shows when risks should be reassessed?
A.
B.
C.
D.

A risk reassessment should occur at project closeout


Risks should be reviewed during lessons learned
Throughout the project lifecycle
When a risk has become an issue and has to be acted upon

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Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 216
A project has 45 lines of communication. Which of the following shows how many stakeholders does the project have?
A.
B.
C.
D.

5
9
10
15

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 217
A status report shows that the earned value is $50,000, the planned value is $40,000, and actual costs are $45,000. Which of the following is the SPI of the project,
and is the project ahead or behind schedule?
A.
B.
C.
D.

SPI = 0.89, ahead of schedule


SPI = 0.90, behind schedule
SPI = 1.11, behind schedule
SPI = 1.20, ahead of schedule

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 218

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As part of the planning process, the change control board meets every other week. Immediately after the last change control meeting, a primary examiner called
and indicated a new regulation was passed and must be implemented within ten days. Which of the following should be done to ensure the change is implemented
within the prescribed timeframe?
A.
B.
C.
D.

Incorporate it as a task into the project plan and begin making the change
Review the change control procedures for emergency changes
Wait for the next change control meeting and introduce it then
Ask the regulator for an extension of time

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 219
As a way to systematically identify risks inherent to a project, which of the following tools would be used?
A.
B.
C.
D.

Risk response plan


Risk probability and impact matrix
Risk Matrix
Risk Breakdown Structure

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 220
An individual's responsibilities for Project A include: 1) Select the project leader, 2) Assure objectives are in-line with strategic goals/directions of the organization,
3) Assure the needed resources are available for successful project completion. This individual's role is:
A.
B.
C.
D.

Project Stakeholder.
Project Manager.
Project Sponsor.
Project Analyst.

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Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 221
In the scope statement it is mentioned there is a strong possibility of a hurricane impacting the schedule at any given time. This notation would be considered a(n):
A.
B.
C.
D.

Assumption
Issue
Constraint
Risk

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 222
The project team needs to collect three different prices for a specific deliverable. Which of the following documents will be sent to potential vendors?
A.
B.
C.
D.

RFP
RFQ
RFI
RFO

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 223

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During customer acceptance, a project manager meets with the stakeholders who claim a bridge was built with two toll gates instead of three. Which of the
following documents would clarify the discrepancy?
A.
B.
C.
D.

Scope Statement
Lessons Learned
Closeout report
Risk Management Plan

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 224
A software development project is nearing completion when a stakeholder requests additional functionality that would greatly improve the user experience with the
product. Which of the following is the FIRST thing the project manager should do?
A.
B.
C.
D.

Consult the sponsor for direction


Inform the stakeholder that this functionality is out of scope
Identify secondary risks
Document the request

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 225
Project team members are located in two different time zones, with a five hour time difference. The team members cannot agree on a time of day to have a
standing meeting. Which of the following is the BEST approach to finding a meeting time?
A.
B.
C.
D.

Forcing
Compromising
Avoiding
Smoothing

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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 226
A project manager has been presented a set of documents containing why a project is needed, how it fits in with the company objectives, and the revenue that will
be generated by the product. Which of the following has the project manager just received?
A.
B.
C.
D.

A business case
A charter
Key project deliverables
Project objectives

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 227
A project manager has been assigned to a software development solution at the ABC Inc. Which of the following should the sponsor expect within the scope
document? (Select THREE).
A.
B.
C.
D.
E.
F.
G.
H.

Risk register template


Milestones
Objectives
Issue log template
Resource requirements
Project exclusions
Communication expectations
Constraints

Correct Answer: CFH


Section: (none)
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Explanation
Explanation/Reference:
Explanation:
QUESTION 228
A team member has approached the project manager for an update on the project status and next tasks. Which of the following should the project manager do
NEXT?
A.
B.
C.
D.

Speak with the team member's manager about their performance


Resend the latest status report and project plan to the team member
Review the communications plan to determine why they were unaware
Send the communications plan to the team member

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 229
A new team has been put together for a construction project. The project currently does not have a cost estimate but the company has done other builds similar to
the one at task and needs the estimate at the end of the week. Which of the following approaches would be BEST to determine the cost?
A.
B.
C.
D.

Analogous
Bottom up
Top down
Expert judgment

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 230
Which of the following avenues would allow the project manager to communicate project expectations, general timelines, and roles and responsibilities?

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A.
B.
C.
D.

Kick-off meeting
Stakeholder analysis
Communication plan
Scope document

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 231
While in an operations meeting, the project manager hears that a new enhancement is being released that will impact the agreed upon scope. Which of the
following should the project manager do NEXT?
A.
B.
C.
D.

Identify the issue, perform an analysis, and create a change request


Log the change and communicate it to the project team
Inform the sponsor while allowing the change to continue
Stop the development, communicating that changes have to be approved

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 232
A change request has been submitted to the project manager containing the date, the details of the request, and the impact to the project. Which of the following
needs to accompany the change request before it can be reviewed for consideration?
A.
B.
C.
D.

Stakeholder sign-off
Alternative options
Requirements document
Customer acceptance

Correct Answer: B
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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 233
Which of the following is an advantage of using GERT?
A.
B.
C.
D.

Discretionary dependencies can be used


Allows using dummy activities
Slack time is more easily shown
Multiple outcome options can be shown

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 234
A project scope document would include which of the following? (Select TWO).
A.
B.
C.
D.
E.

WBS
Key performance indicators
Assumptions
Risk matrix
Network diagram

Correct Answer: BC
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 235
Which of the following documents would include product warranty information?

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A.
B.
C.
D.

Transition plan
Quality management plan
Procurement plan
Project charter

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 236
Which of the following would be found in a transition plan? (Select TWO).
A.
B.
C.
D.
E.

Key milestones
Project acceptance criteria
Training requirements
Tollgate approvals
Extended support

Correct Answer: CE
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 237
Exploiting is considered to be a response of which of the following?
A.
B.
C.
D.

Risk opportunity
Conflict resolution technique
Risk threat
Resource leveling technique

Correct Answer: A

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Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 238
The key stakeholder requires the project manager to advance the completion date before funding runs out. The project manager has had problems with this
stakeholder in the past and wants to document this request. Which of the following should the project manager do? (Select TWO).
A.
B.
C.
D.
E.

Complete a project change request form.


Analyze the project impact.
Update the project scope statement.
Revise the scope management plan.
Monitor the work performance.

Correct Answer: AB
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 239
During which of the following process groups is the project charter developed?
A.
B.
C.
D.

Pre-project setup
Project execution
Project planning
Project control

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 240

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A project manager needs to determine how much it will cost for a third party to complete certain deliverables and the steps they will take to complete those
deliverables. Which of the following should the project manager do to gather this information?
A.
B.
C.
D.

Issue an RFQ
Issue an RFP
Create a WBS
Develop a SOW

Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 241
During which of the following phases should project requirements be determined?
A.
B.
C.
D.

The initiating phase


The execution phase
The planning phase
The monitoring phase

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 242
Which of the following are common components of a project transition plan? (Select TWO).
A.
B.
C.
D.
E.

Extended support
Work performance
Ownership identification
Risk assessment
Budget analysis

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Correct Answer: AC
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 243
Which of the following is the BEST way to manage stakeholder expectations?
A.
B.
C.
D.

Provide the stakeholder with a copy of the project charter.


Approve stakeholder requests.
Obtain stakeholder buy-in.
Have the stakeholders complete a change request form.

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 244
Which of the following are tools used in quality control? (Select TWO).
A.
B.
C.
D.
E.

Gantt chart
Ishikawa diagram
Parametric estimating
Probability and impact matrix
Pareto chart

Correct Answer: BE
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 245
Which of the following are included in a risk register? (Select TWO).
A.
B.
C.
D.
E.

Project risk responses


Identified risks
Major milestones
Risk analysis tools
Risk control board members

Correct Answer: AB
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 246
During project execution, the cost management plan would be used to:
A.
B.
C.
D.

Ensure that resources are compensated fairly.


Schedule resources for each phase of the project.
Identify costs that were not previously identified.
Determine if variances exceed a defined threshold.

Correct Answer: D
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 247
A project manager sits down to discuss with team members the strengths and weaknesses of a project. This is BEST described as:
A.
B.
C.
D.

Managing stakeholder expectations.


Post-project review.
Work performance review.
Human resource management.

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Correct Answer: B
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 248
A project manager has noticed low attendance at weekly meetings for a new project. Which of the following can the project manager do to improve meeting
attendance?
A.
B.
C.
D.

Cancel the meetings because of a lack of attendance.


Address all issues as they arise during the meeting.
Start and end the meetings on time.
End the meetings when all topics have been discussed.

Correct Answer: C
Section: (none)
Explanation
Explanation/Reference:
Explanation:
QUESTION 249
There is a high probability of a needed resource becoming unavailable. The project manager determines the impact to be low; therefore, the MOST likely response
to the identified risk is to:
A.
B.
C.
D.

Accept it
Avoid it
Minimize it
Mitigate it

Correct Answer: A
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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QUESTION 250
A project scope document should include which of the following items? (Select TWO).
A.
B.
C.
D.
E.

Cost control
Continuous service improvements
Key performance indicators
Detailed objectives
Risk management plan

Correct Answer: CD
Section: (none)
Explanation
Explanation/Reference:
Explanation:

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