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GEOGRAPHY PROGRAM
FACULTY OF HUMANITIES,ARTS AND HERITAGE
UNIVERSITY MALAYSIA SABAH
QUESTIONNAIRE FORM
LEVEL AND FACTOR OF CONCERN OF INTERNATIONAL AND DOMESTIC TOURIST
DURING DOING VACATION IN ISLANDS IN SEMPORNA, SABAH

Greetings,
Dear Sir/Madam:
1. First and foremost, thank you for cooperating in this study.This study aims to obtain
feedback about the level and factor of concern of domestic and international tourist during
doing vacation in islands in Semporna, Sabah.
2. This feedback is only used as purely academic research, as a requirement for graduation
Master Degree in Geography, University Malaysia Sabah.
Cooperation of sir/madam taking the time to respond with sincerity and honesty is highly appreciated
with thanks.
Number of respondents
: ________________
Date
: ________________
Time interview
starts

Time interview
ends
Location

Researcher:

Supervisor:

LOGESWARAN A/L TANGA VELLO

Master Student in Geography
Faculty of Humanities,Arts and Heritage
University Malaysia Sabah.

PROF. MADYA DR. JABIL MAPJABIL

FKSW, University Malaysia Sabah.

SECTION A: RESPONDENT DEMOGRAPHIC PROFILE

A1] Gender
Male
Female
A2] Age
20 years and below
21 30 years
31 40 years
41 50 years
51 years above

A3] Place of origin

Domestic, specify ____________________
International, specify ___________________

A4]

Marital Status
Single
Married

A5]

Education level
Informal education
Primary level
Secondary level
Higher level (College/University)

A6]

Occupation
Private sector, specify __________________
Public sector, specify __________________
Business.specify ___________________
Own work, specify ________________
Housewife
Retired
Student
Others, specify __________________

SECTION B : RESPONDENT VISIT CHARACTERISTICS

B7]

Trip to Semporna
Daily Trip
Overnight at resort/hotel in islands

B8]

Frequency of visit to Semporna

First time visit
Not the first time: specify ____________ times

B9]

Main purpose of visit to Semporna

Tour/vacation
Visit relatives or friends
Business
Works (other than business & seminar)
Attending courses/seminar/conference
Others, specify _____________________
B10] Way of trip management
Arranged by own
Tourism agent
Company/departments
Others,specify ____________________

B10]
B11] Type of visits to Semporna
By own
By pairs
By groups (more than three people)
With family
B12]

Durations staying in Semporna

1 2 days
3 4 days
5 6 days
7 days and above

B13] Sources of information about Semporna

Friends and relatives
Tourism agency
Guidebooks,brochure and travel magazines
Newspaper
Internet
Tourist Information Centre
B14] Have you been to islands in Semporna ?
Yes / No
B15] If Yes, specify the islands that you have been visited?
SECTION C: LEVEL AND TREND OF TOURIST CONCERN DURING DOING
VACATION ON ISLANDS IN SEMPORNA

C16] In your opinion, how far you agree with your level of concern for following phase
during vacation to islands in Semporna?
(1 =Strongly disagree; 2 =Not agree; 3 = Moderate; 4 =Agree; 5 = Strongly agree)
Level and Trend of Respondent Concern
Phase before decide for Holidays to islands in Semporna
1. Before decide to visit islands in Semporna, I ask with my friend that had
been there.
1
2. Before decide to visit islands in Semporna, I get information about
islands in Semporna through website/internet.
1

Scale

3. Before decide to visit islands in Semporna, I will get the information

about current situation that happened there.
1 2
4. Before decide to visit islands in Semporna, I will get the information
about safety and security level there.
1 2
5. Before decide to visit islands in Semporna, I will get the information
about communities and their activities there.
1 2
Phase of Journey from Tawau Airport to Semporna Town
1. I feel concern about my safety during reach at airport in Tawau.
1 2
2. I feel concern about my safety along journey from airport to Semporna
town.
1 2
3. I feel concern about my safety when stay in hotel/resort during reach in
Semporna town.
1 2
4. I feel concern about my safety during sightseeing in Semporna town
before visit to islands in Semporna.
1 2
Phase Before, During and After Journey to Islands in Semporna
(I) Before and During Journey in Islands from Semporna Town
1. I feel concerned about my safety before start my journey to islands in
this town.
1 2
2. I feel concerned about my safety during riding boat to islands in this
town.
1 2
3. I feel concerned about my safety during check in and when in resort /
chalet in islands in this town.
1 2
4. I feel concerned about my safety during doing recreational acitivities
(snorkeling, scuba diving, island hoping, jungle trekking etc.) in islands in 1 2
this town.

(II) After Journey from Islands to Semporna Town

1. I feel concerned about my safety after returning journey from islands to

this town.

2. I feel concerned about my safety during returning journey from islands

to this town.

3. I feel concerned about my safety after reach from islands to this town.
4. I feel concerned about my safety after coming back from islands and drop
by or stay in this town before going back to state or country of origin.
1
Phase of Journey from Semporna Town to Tawau Airport
1. I feel concerned about my safety along journey from Semporna town to
Tawau airport.
1
2. I feel concerned about my safety in Tawau airport during waiting to board
a plane to return back to my country or state of my origin.
1

C17] Choose THREE from following things that become your concern during visit to
islands in Semporna.
No.
i
ii
iii
iv
v
vi
vii
viii
ix
x

Things that become tourist concern

Concerned about diseases infection
Concerned about food poisoning
Concerned about accident (during boat boarding, sea recreation activities etc.)
Concerned cheated by tourist agent
Concerned about safety from kidnapped
Concerned about safety from blackmailed or robbed
Concerned about safety from raped
Concerned about safety from murdered
Concerned about safety and security on the way to the island
Concerned about safety and security that provided in islands resort

SECTION D : FACTORS THAT CAUSE TOURIST CONCERN DURING VACATION

ON ISLANDS IN SEMPORNA
D18] How far the important of safety and security aspect as factor that you consider
before decide to vacation to the islands in Semporna?
Not so important

Less important

Moderate

Important

Very important

D19] Between following DISTANCE AND LOCATION FACTOR, please choose

THREE factor that become tourist most concerned factor during visit to islands
in Semporna.
No.
i
ii
iii
iv
v

Distance

Factor and Location

The journey distance is far that needs to be taken from town in mainland to
islands.
The journey distance is far that needs to be taken to visit from one islands to
another islands from hotel/resort accommodation in the island.
International border factor that almost with islands in this town
Location factor of few islands in this town that have high risk towards
kidnapping case.
Location factor of few islands that far from safety control zone.

D20] Between following ATTITUDE AND BEHAVIOUR FACTOR, please choose

THREE factor that become tourist most concerned factor during visit to islands in
Semporna.
No.

Attitude
Factor and
Behaviour

Tourist careless factor during

visit to islands lost personal
items, stolen,etc.

ii

Lack of tourist knowledge

factor
towards
measures
prevent safety threats.

iii

Behaviour of tourists during

visit to islands that could lead

to
safety
lost,etc.

threats-drown,

iv

The attitude of boat drivers that

can threaten the safety of
tourist that bring many tourist
in one trip to islands.

Congestion of visit to islands

brings to safety threats.

D21] Between following MANAGEMENT AND SAFETY PROCEDURE FACTOR,

please choose THREE factor that become tourist most concerned factor during
visit to islands in Semporna
No.
i

Management Factor and Safety Procedure

Safety facility that provided by tourist boat.

ii

Effectiveness of tourist safety procedure in island resort.

iii

Lack of safety control in some islands.

iv

Inefficient communication system problem that connect island and town in

mainland.
Communication problem between tourist with hotel/ resort workers include
tourist boat operators.

D22] From your visit experience to islands in Semporna, which one between THREE
following factor become MAIN factor that most concern to tourists during visit
to islands in this town.[Please tick one factor only].
Distance and Location Factor
Attitude and Behaviour Factor
Management and Safety Procedure Factor
SECTION E: PROBLEMS AND SUGGESTION OF MEASURES TO IMPROVE
SAFETY AND SECURITY ASPECT DURING VACATION ON ISLANDS IN
SEMPORNA
E23]

During your vacation to islands in Semporna, what are the problems that have
you faced?

__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
E24]

Give the suggestion of measures that can be implemented for improving safety
and security aspect during visit to islands in Semporna.

___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________