Professional Documents
Culture Documents
GROUP
ABILITIES
Document
information,
procedures or
processes
01.02
L1
Utilize basic IT
applications
Utilize
spreadsheets
applications to
locate and process
information
01.08
L3
Utilize business
graphic application
to process
information
Follow telephone/
telecommunication
procedures
Communicate
clearly
Prepare pictorial
and graphic
information
Apply cultural
requirements to
the workplace
Demonstrate
integrity and apply
ethical practices
01.01
L1
Utilize database
applications to
locate and process
information
01.07
Exchange/Communicate
Information
02
03.01
Resolve
interpersonal
conflicts
L3
L1
02.02
02.08
03.02
L1
L2
L1
Develop and
maintain a
cooperation within
work group
01.03
L1
01.09
02.03
L3
L1
Prepare flowcharts
02.09
L3
Analyze
information
01.04
Apply a variety of
mathematical
techniques
01.10
L3
01.05
L2
Apply thinking
skills and creativity
01.11
L3
Prepare brief
reports and
checklists using
standard forms
02.04
L1
Read/interpret
flowcharts and
pictorial
information
02.05
L1
Prepare reports
and instructions
Convey
information and
ideas to people
02.10
L3
Utilize word
processor to
process
information
01.06
L2
02.11
02.06
L2
L3
Accept
responsibility for
own work and work
area
03.03
L1
Demonstrate
safety skills
Manage and
improve
performance of
individuals
Provide
consultation and
counseling
Monitor and
evaluate
performance of
human resources
03.05
L1
Respond
appropriately to
people and
situations
03.06
L1
Provide coaching/
on-the job training
03.07
Manage Resources
05
L1
L2
Develop and
maintain team
harmony and
resolve conflicts
03.13
L3
Facilitate and
coordinate teams
and ideas
Organize own
work activities
Negotiate
acceptance and
support for
objectives and
strategies
04.07
L3
Develop and
negotiate staffing
plans
Implement
project/work plans
Inspect and
monitor work done
and/or in progress
04.01
05.01
L2
L3
Understand
systems
06.01
06.07
03.14
04.08
05.02
L3
L4
L3
Develop and
maintain networks
Group 6
Abilities - 62
03.08
L3
06.02
L1
Identify and
analyse effect of
technology on the
environment
06.08
L4
03.09
L3
Liase to achieve
identified
outcomes
03.10
L3
03.11
L3
Identify and
assess
client/customer
needs
03.16
L3
Identify staff
training needs and
facilitate access to
training
03.17
L3
Organize and
maintain own
workplace
04.03
L2
Apply problem
solving strategies
Demonstrate
initiative and
flexibility
04.05
L2
Prepare
project/work plans
03.15
04.09
L3
L4
04.04
04.10
L2
Delegate
responsibilities
and/or authority
Identify and
highlight problems
Adapt
competencies to
new
situations/systems
06.04
L1
06.03
L1
L3
Allocate work
04.06
L3
L4
Allocate and
record usage of
financial and
physical resources
05.03
L4
05.04
03.12
L4
Coordinate
contract and
tender activities
05.05
L4
Analyse technical
systems
06.05
L2
Monitor and
correct
performance of
systems
06.06
L2