Christopher Fagan II

4411 Greenridge Lane, Kannapolis, NC 28081

210-291-8476
fagan.chris2@gmail.com
chrisfagan.weebly.com

Professional Summary
Criminal Justice professional with 10 years of customer service and 6 years of military experience; bringing
enthusiasm, dedication, and an exceptional work ethic; driven for professional growth and increased responsibility;
Ability to multitask, organize, prioritize and work under extreme work pressure, heavy workloads and deadlines;
Effective communication skills and inter-personal skills. Seeking a rewarding position with a company, which will
allow me to utilize my skills as a Criminal Justice professional.

Relevant Coursework

Criminal Investigations
Criminology and Crime Prevention
Criminal Law for Criminal Justice
Critical issues in Corrections

Police Operations
Criminal Procedure
Terrorism
Private Security

Education
Brightwood College, Charlotte Campus
AAS in Criminal Justice

02/2015 07/2016

Kaplan College, San Pedro Campus

Medical Assistant Program

12/2011 08/2012

Greece Athena High School

High School Diploma

2006

Work Experience
United States Air Force
Signals Intelligence Analyst
Provided excellent customer service
Assisted in training new section NCOIC
Integral player in 20+ scenario exercises
Created realistic scenarios for team mission capabilities enhanced
Provided critical updates to senior ops officers
Ensured timely SIGINT threat warning information relayed
Ensured overall readiness for real world crisis
Operated secure digital and voice, air to ground communications systems
Trained new Texas Security Operations Center Executive officers on missions
Brightwood College
Work Study Student
Provided excellent customer service
Ensured proper filing of documentation and financial aid records
Assisted with online financial aid requirements for students
Assisted faculty and staff with assorted tasks as needed
Maintained organization of uniform and book room

08/2006 08/2012

10/2015 07/2016

Christopher Fagan II
4411 Greenridge Lane, Kannapolis, NC 28081
210-291-8476
fagan.chris2@gmail.com
chrisfagan.weebly.com

Answer multi-line phones

Dollar Thrifty Automotive Group

Vehicle Care Specialist

05/2014 04/2015

Rotech Healthcare
Customer Service Specialist
Provided excellent customer service
Ensured proper qualifications of medical records and diagnoses
Contacted insurance companies to verify eligibility and benefits
Obtained prior authorizations using phones and electronic means
Interpreted physician prescriptions
Utilized HCPCS, ICD-9, and CPT-4 Codes
Ensured Medicare orders meet Medicare standards

11/2013 06/2014

Texas MedClinic
08/2012 09/2013
Medical Assistant
Provided excellent customer service
Assisted physician with minor office procedures
Injections, Venipuncture and blood draws
Explained treatment procedures, medications, diets, and physicians instructions to patients
Urine specimen collection
Operated electrocardiogram (ECG) and other equipment to administer routine diagnostic tests
Knowledge of Texas MedClinic electronic medical record
McDonalds
Cashier
Provided excellent customer service
Obtained orders, reflect the following orders in the computer
Obtained money from the customers and provide accurate change
Maintained cleanliness of work area
Trained new hires to work different positions
Placed supplies orders, stocked inventory
Responsible for 200+ dollars throughout shift

06/2003 08/2006