7/26/2016

DifferenceBetweenCorrectiveandPreventiveActions|IMSInternationalBlog

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DifferenceBetweenCorrectiveandPreventive
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TherearetwoclauseswithintheISO9001standardthatappeartocausemanypeople
confusionastotheirdifferenceandhowtoapproacheachofthem8.5.2CorrectiveActions&

8.5.3PreventiveActions.
USASalesOfficeBoston
HongKongSalesOffice
TsuenWan

Withinthestandardthewordingwithineachoftheclausesisverysimilarwhichisprobably
wheremostoftheconfusionstemsfrom.
8.5.2CorrectiveActions:

Current time at
Head Office

Theorganizationshalltakeactiontoeliminatethecausesofnonconformitiesinorderto
prevent recurrence.
8.5.3PreventiveActions:

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5whystechnique

Theorganizationshalldetermineactiontoeliminatethecausesofpotential
nonconformitiesinordertoprevent their occurrence.
Main Difference
Calendar

YoucanclearlyseefromtheexcerptstakenfromtheISO9001standardthatCorrective
ActionsaretakenasaresultofnonconformanceswhilstPreventiveActionsaretakenagainst

July 2016
M T W T F S S

4 5 6

9 10

11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31
Feb

potentialnonconformancestopreventthemfromeveroccurring.
YoushouldnotberaisingPreventiveActionsafteranonconformancehasoccurred,you
shouldonlyberaisingCorrectiveActions.
Corrective Actions
ToaddresstheCorrectiveActionclauseyoushouldbeidentifyingtherootcauseofnon
conformancesthathavealreadytakenplaceandimplementingimmediatecorrectiveactions

February2014(1)
December2013(2)
November2013(2)
October2013(8)
June2013(1)
May2013(1)
January2013(1)
December2012(2)
November2012(1)

Aerospace
Standard
Anodising

AS9100

AS9120CAA
Certification
ProcessStage1
andStage2
Differencescleaning
ConsenttoDischarge

Construction
ConsultantsCorrective

ActionsDegreasing

Archives

Accreditation

tocontainthesituationandlongtermcorrectiveactionstopreventtheirreoccurrence.
Detailedinformationonrootcauseanalysisandtechniquescanbefoundwithinother
guidancenotesavailableontheIMSwebsite.
Preventive Actions
Thisisusuallywherepeopletakeastepinthewrongdirection,itisoftenseenthat
organisationsareraisingpreventiveactionsasaresultofanonconformanceandafterthey
haveidentifiedcorrectiveactions.BecausetheyseethewordPreventivewithintheclause
theybelievethismeanstopreventthenonconformancefromreoccurring.

October2012(2)
June2012(1)

TypesofPreventiveActionscanincludeprocessessuchasperformingriskassessments

April2012(1)

againstproduct,processesandhealthandsafetyactivities.Youareaimingtopreventanon

February2012(1)

conformancefromeveroccurringbytakingpreventativemeasures.

January2012(1)

http://www.imsworld.org/blog/differencebetweencorrectiveandpreventiveactions/

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9001ISO
9001:2008
Integration

ISO14001
ISO
14001:2004
Legislation

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7/26/2016

DifferenceBetweenCorrectiveandPreventiveActions|IMSInternationalBlog

September2011(5)

MostorganisationstakePreventiveActionswithoutknowingtheyare.Withintheconstruction

Legislation

August2011(10)

industryyouwillcommonlyseekickoffandprogressmeetingsthroughoutprojects,theseare

MetalFinishingnon

July2011(2)

preventiveactionsasthememberspresentatthemeetingwillbediscussingpotential

June2011(2)

problemswhichmayholdbacktheprogressoftheproject.

conformances
NorthernIreland
OASISDatabase

May2011(3)
April2011(5)

ObservationsraisingduringinternalauditscouldbeclassedasPreventiveActionsastheycan

OHSAS18001

March2011(3)

suggestimprovementswithinthesystemtopreventnonconformancesfromoccurringinthe

OilStoragePowderCoating

February2011(1)

future.

PreventiveActions

Qualityrootcause

December2010(4)
November2010(1)

CustomerfeedbackisanothermethodthatcanbeusedasPreventiveActionevidenceas

October2010(1)

customersuggestionsmaypreventanyissuesfrombeingraisedinfuturewithregardstothe

September2010(2)

serviceorproductyouprovide.

analysisTips&Tools

ToySafety

Training

UKASvehiclewashing

July2010(2)
June2010(9)

Hopefullynowtheaboveinformationhashelpedclarifyanymissunderstandingsoverthe

May2010(5)

differencebetweenCorrectiveandPreventiveActions.youcandownloadthisguideby

April2010(1)

clickinghere.Ifyouneedsomefurtherclarificationpleasedonothesitatetocontactoneof

WaterDischargeActivities
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NetregsEnvironmental
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PostedbyMichaelVennerat09:05

Taggedwith:CorrectiveActions,ISO14001:2004,ISO9001:2008,
nonconformances,PreventiveActions

2 Responses to Difference Between Corrective and Preventive

Actions
1. Tweets that mention Difference Between Corrective and Preventive
Actions | IMS International LLP Blog Topsy.comsays:
May14,2010at21:03

NorthernIreland
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OfficeofPublicSector
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Recent Comments
Clarifyissuesrelating
tothequality

[]ThispostwasmentionedonTwitterbyPathWise,Inc..PathWise,Inc.said:What'sthedifference

managementsystem

betweenacorrectiveandpreventiveaction?http://ow.ly/1KIqG#capa#quality#fb[]

certification|
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2. the.gurusays:
May29,2010at21:52

AerospaceScheme
arnob2sarkaronISO
50001:2011Energy

Ibelieveyouspeakmanywordsoftruthandthiscanleadtogreaterunderstandinginthisminefield.

ManagementSystems
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ForwardmyfriendsCorrectandPrevent!!

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