Lindsey Culver

Core Qualifications and Skills

Excellent communication and customer service skills

Outstanding organizational, multitasking and problem solving skills
Innovative ideas and ability to use critical thinking to design effective programs
7+ years management experience
1+ year creating marketing strategies, implementing and measuring
Experience creating professional health and wellness presentations, lectures and coursework, and resource guides
Experience in budget management
Ability to work well in a changing work environment

Professional Experience

Longmont Humane Society, Client Care Supervisor

May 2013-Present
Responsible for running the adoption desk, intake desk, and retail store
Hiring and managing 15+ employees on a regular basis
Manage payment contracts including negotiating terms and collecting
Manage and diffuse difficult client situations
Increase effectiveness of all processes, including adoptions
Implemented an Employee Wellness program in January 2016
Consistent analysis of effectiveness of protocol

HealthSource Chiropractic, Chiropractic Assistant

October 2012- April 2013
Responsible for patient scheduling, care plans, financing, and concerns
Provided therapies as a part of patient care
Maintained patient hard files and notes in computer
Planned and implemented marketing events and strategies

Ed and Ruth Lehman YMCA, Membership Director

November 2010- August 2012
Responsible for the welcome desk, onsite childcare, and membership programs
Hired and managed 20+ employees on a regular basis
Managed corporate memberships including invoicing and collecting
Responsible for forecasting and managing the membership budget
Planned and implemented marketing strategy for membership
Measured outcome of marketing events and strategies
Produced monthly reports and schedules using Excel, Word, Publisher and Daxko

Ed and Ruth Lehman YMCA, Membership Manager

Responsible for the welcome desk
Hired and managed 10+ employees on a regular basis
Created monthly employee schedule
Prioritized incoming membership concerns

Ed and Ruth Lehman YMCA, Welcome Desk Representative

November 2007- December 2008
Responsible for providing excellent customer service
Provided up to date program and membership knowledge
Directed member comments and concerns to the appropriate department head
Ensured accurate transactions resulting in the balancing of revenue for the day

Woodys Woodfired Pizza, Server, Bartender, and Manager

May 2003- January 2006
Responsible for providing and ensuring excellent customer service
Balanced cash intake with computer at the end of every shift
Maintained a clean work environment

December 2008-November 2010

Education

Kaplan University Online

2009-2010 and 2015-Present
Anticipated BS in Health and Wellness on August 17, 2016
Front Range Community College
2004-2005
Received Liberal Arts Associates Degree
University of Colorado at Boulder
2002-2004
Studied Liberal Arts and Psychology

References

Available upon request