QUESTIONS:

communication underlies virtually all organisational and administrative variables, including

formal structure, informal organisation and culture, motivation, leadership, and decision
making.
~Hoy and Miskel, 2001

Question 1
Do you agree with Hoy and Miskel that communication plays a vital role in an organisation?
Support your opinion with relevant literature on the role of communication based on empirical
evidence from at least FIVE sources which may include articles from peer reviewed
journals/books/international reports. You must provide a brief summary of each reference
material used and relate their contents to the topic that is being discussed. Your response
should be 5 6 pages in length.
[40 marks]

Definisi Komunikasi