CURRICULUM VITAE

PARVEEN SHARMA

Key Skills:
Well-Organized and highly efficient working in a multitasking environment.

E-mail:
parveent99@yahoo.com
Contact:
+91- 9896511592

Academic Qualification:
Degree/
Certificate
MCA

Discipline/
Specialization
Computers

Board/
University
Kurukshetra
University
(K.U.K.)

Year of Passing

Graduation

B.Sc.
(Non - Medical)

Kurukshetra
University
(K.U.K.)

2005-2008

Haryana
Board
Haryana
Board

2004-2005

Address:
H.No-276,SANJAY VIHAR
COLONY, GOBINDPURAYAMUNA NAGAR,PIN135001 (HARYANA)
Current Location:Noida

XII

Science

All Subjects

About My Self:
I aspire to do justice to my work.
I believe that honest efforts for
Doing a work never wasted. My
Strength lies in my perseverance
and inter-personal Skill that
Contribute in all possible ways
To achieve the goal.

Personal Information:
Name: Parveen Sharma
Fathers name: Mr. Narinder
Sharma
Date of Birth: 24 Sept 1988
Gender: Male
Nationality: Indian
Marital Status: Unmarried
Languages known: Hindi,
English, Punjabi

2008-2011

2002-2003

Computer Proficiency:
Languages & IT Skills-: XML, SQL, ITSM, JIRA,
OCR technology, Kofax, Citrix, FTP, SQL, SVN, Internet
Surfing Tools, MS-Office.
Operating System: Window 2003, Window 2007, XP &
Window Vista.
Knowledge of Hardware.

Extra-Curricular Activities and Achievements :

Participation in Science Exhibition on District Level.

Strengths:

Good analytical skills.

Good communication skills.

Drive to perform excellent and learn more.
Enjoy problem solving and continuous
improvement.
Take initiatives.
Team player with positive attitude.

Total Experience: (4 years and 3 months)

Currently working with R Systems International limited (Noida) from
Jan. 2016.

Job Profile:- Analyst ((Product and Service Support))

Job responsibilities-:
Design and estimation of OCR Templates.
Gathering Requirements for OCR Templates.
Development of OCR Templates.
Maintenance and Enhancement of OCR Templates.
Customer Automation.
Understanding of BPM components such as Queues, Workflows
and Business Rules etc.
Trouble shooting and debugging Issues.
Client interaction.
Handling Change request.
Unit testing.
Delivery, documentation, team training.
Ticket creation and handling as per the SLA.
Handling of delivery related issue.
Previous Experience: - Worked with Basware Corporation Chandigarh)
from Nov. 2011 to Jan. 2016.

Job Profile:-Technical Consultant (Product and Service Support)

Job responsibilities-:
Working on all Baswares products and first point of contact for
Basware Global Customers.
Entertaining all the issues of customer related to Basware products
and services.
Ticket creation and assignment of tickets to the team members as
per their workload.
Resolving the tickets as per the SLAs.
Balancing the workloads among the team members based on the
current assignments within the team.
XML conversion according to Customers Database System.
Working on OCR Technology and Kofax.
Handle the Delivery issues of Customers Data (XML files and einvoicing).
Mapping of e-invoices through the regular expressions in java.
Worked on management of customers data and information on the
SharePoint.
Trouble shooting, Core investigation and Analysis.

Declaration:

Date:

I hereby declare that all the Statements made by me are true.

Complete and correct to the best of my knowledge and belief.

( PARVEEN SHARMA )