Rayna D.

Keene, LVT
Texas LVT-136
13619 Mansfield Point Lane
Houston, TX, 77070
(713) 858-2397
rayna.keene@gmail.com

Education
Florida International University
Major: Biology

August 2004-July 2007

Miami, FL

Miami-Dade College
Associate in Science Veterinary Technology

August 2002-May 2004

Miami, FL

Denton High School

August 2003-May 1997

Denton, TX

Work Experience
Bingle Veterinary Hospital
Position: Practice Manager
Hospital Administrator: Carolyn Vaughn

Employee Scheduling
Reviewing, interviewing, hiring and discharging employees
Managing employee KPIs
Ordering pharmaceuticals and office supplies
Planning and Running team and departmental meetings
Managing reminder protocol
Inventory Management
Client Service

Just Cats Veterinary Services

Position: Practice Manager
Doctor: Cynthia McManis, DVM, Diplomate ABVP(Feline)

January 2016 March 2016

Houston, TX

August 2007 January 2016

The Woodlands, TX

Employee Scheduling
Reviewing, interviewing, hiring and discharging employees
Ordering pharmaceuticals, medical and office equipment, Inventory Management
Training new employees
Writing and implementing hospital protocols
Marketing
Maintaining clinic financial accounts/payroll QuickBooks
Maintaining employee personnel files, attendance records and benefit packages
Create a variety of legal and medical documents/presentations
*Proficient in Word, Outlook, Excel, PowerPoint and Infinity
Maintaining hospital website, clinic email accounts and social media pages
Planning and running team meetings
Managing IT services
Client Service
Routine Veterinary Technician Duties

Hammocks Veterinary Services

Position: Medical Manager
Doctor: Jennifer Hew, DVM

October 2003 July 2007

Miami, FL

Banfield, The Pet Hospital of Aventura

Position: Pet Nurse
Doctor: Suzanne Plamondon, DVM

August 2002-October 2003

Aventura, FL

Banfield, The Pet Hospital of Lewisville

Position: Lead Pet Nurse
Doctor: Brent Mohar, DVM

October 1999-August 2002

Lewisville, TX

Continuing Education

Southwestern Veterinary Symposium 2015

Ft. Worth, TX

Texas Veterinary Medical Association Conference 2014

College Station, TX

Texas Veterinary Medical Association Conference 2013

College Station, TX

Southwestern Veterinary Symposium 2012

Dallas, TX

Southwestern Veterinary Symposium 2011

San Antonio, TX

Southwestern Veterinary Symposium 2009

San Antonio, TX

North American Veterinary Conference 2006

Orlando, FL

North American Veterinary Conference 2005

Orlando, FL

Membership Affiliations
Texas Veterinary Medical Association (TVMA)

Since 2007

National Association of Veterinary Technicians in America

Since 2014

References
Cynthia McManis, DVM, Diplomat ABVP, (Feline)
Owner/Doctor Just Cats Veterinary Services

281-367-2287

Jennifer Hew, DVM

Owner/Doctor Hammocks Veterinary Hospital

305-388-0880

Jose Toledo, DVM

Owner/Doctor Southland Animal Hospital

786-436-2537

Kelly Windsor
Personal Friend/Previous Co-worker
(Additional References are available upon request.)

305-345-6341