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Art Of Change
EAM versus ERP: A historical perspective
Submitted by daryl.mather on Sun, 02/22/2009 - 14:05
To answer this one properly, it is worthwhile to go back to the mid 1970s when a lot of these
enterprise systems had their beginning.
Doing the work right
The first set of systems to emerge were built to deal with the issues and problems faced by the
production processes of manufacturers. They rightly believed that they could get a lot more
productivity out of their people and processes, and computerized solutions emerged as a solution to
this problem.
The desire to get more productivity and profitability from the production processes, coupled with the
need to get more business streams to be managed electronically, led to the creation of SAP in 1972.
(ICI was their first customer.)
During the 1980s, manufacturing became a lot more intelligent with the creation of the methodology
MRP, (Materials Resource Planning) and then later the evolution into MRP2 (Manufacturing Resource
Planning). Both of these, particularly the latter, tried to use the emerging technological systems as a
medium for executing the underlying methods.
Toward the end of the 1980s, the world also became aware of the successes at Toyota with Just-inTime Inventory Planning. It challenged the MRP2-style thinking and added an additional layer of
complexity to the processes needed to manage production processes.
In 1990, analyst firm Gartner coined the term Enterprise Resource Planning as a means of defining
systems that would tie together the disparate parts needed to manage a production line, as well as
the business surrounding that production line. It is a natural descendant of both the MRP2 processes,
the JIT revolution and the Computer Integrated Management thinking.
Interestingly though ... maintenance was never a part of these methods or approaches. Maintenance,
in these industries and at that time, was not considered strategic enough to warrant the focus that
production management did.
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The future
EAM systems and terms are still thrown about at times. And to certain people in the game, they still
have a lot of relevance. But the number of people who truly understand the history and historical
differences are few and far between. So, in essence, the "two systems" story that has run through
enterprise systems up until now is effectively dead.
The time for all the really big Enterprise programs is well and truly over. By around 2004, most
companies had their enterprise systems in place. ERP systems also were able to move out of the
production planning and supply-chain space and into areas such as banking, government and other
huge markets.
Today there are minor changes, upgrades and at times system re-implementations. But I don't see
anywhere near the number of implementations that used to be in place during the 1990s. But I do see
an explosion of vendors trying to cram into a shrinking space.
Disappointing results, failed projects, disastrous budget explosions and a trail of other dead bodies
have left many companies and professionals wary of large-scale implementations.
You have to wonder what the effect of SaaS is going to be in the future. I am going to post on this
topic again very shortly. I am an unashamed fan of SaaS technology, and I think it is woefully
underexposed in the maintenance and reliability markets.
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