Professional Documents
Culture Documents
Element
Definition
Direction
Level of effort
Level of
persistence
Motivation
Motivation
Motivation
Building and and leading groups and
teams
Communicating in teams and
organisations
Need
Example
Physiological
Safety/Security
Social
Esteem
Self-actualisation
Leadership and
Organization: Part II
In Todays Lecture
19/10/2015
Social
Physiological
hunger,
thirst,
sleep
safe
workplace,
job Security
belonging,
social
activities,
love
self-respect,
status,
recognition
growth,
personal
development,
accomplishment
Motivational Factor
Hygiene Factor
Example
Cafeterias, vending machine, drinking
fountains, meal breaks
Wages and salaries, fringe benefits,
retirement benefits, medical benefits, job
description, safe work conditions, job
security
Application of motivational
theory in work situations
Application of motivational
theory in work situations
Safety/
Security
actualisation
Esteem
Herzberg Motivational
Theory
19/10/2015
Application of motivational
theory in work situations
Need
Social
Esteem
Self-actualisation
Example
Encourage social interaction, create team
spirit, facilitate outside social activities (e.g.
family day),
Design challenging jobs, use praise and
awards, delegate responsibilities, provide
training and professional development
opportunities, encourage participation
Provide challenges and meaningful
responsibilities, encourage creativity,
growth and promotional opportunities
Team Effectiveness
is the extent to which a team achieve its
objectives.
Reward System
Communication
System
Physical space
Organisational
Environment
Organisationl
Structure
Organisational
Leadership
Team Design
Task Characteristics
Team Size
Team Composition
and Diversity
Team Process
Task development
Team norms
Team roles
Team cohesiveness
Team
Effectiveness
Achieve
organisational goals
Satisfy member
needs
Maintain team
survival
Organisational
and Team
Environment
Communicating in
Teams and Organisations
Team Effectiveness
19/10/2015
Communication?
Listening Dilemma
Verbal Communication
Communication Barriers
(Noise)
Perception
Filtering
Language Barriers
Information Overload
RECIEVER
Leadership and Professional Ethics
for Engineers
SENDER
Leadership and Professional Ethics
for Engineers
Communication Process
19/10/2015
Active Listening
Active
Listening
Responding
Show interest
Clarify the message
Evaluating
Sensing
Postpone evaluation
Avoid interuptions
Maintain interest
Emphatise
Organise information