Short reason

Detailed description

Late gate-in

Unfortunately, container(s) arrived at the terminal after gate cut-off. As a result the
shipment will need to be replanned to the next vessel.

Equipment unavailable

Unfortunately due to an equipment shortage, we were unable to provide the required

equipment. We will confirm as soon as the equipment is available. Meanwhile the
shipment will be replanned to the next available vessel.

Potential container damage

There is a risk that the container could be damaged. If you have not already received a
call from us about this, please call your local office as soon as possible.

Vessel capacity limitation

Due to limitations on vessel capacity, it was not able to load all cargo as planned. Your
shipment has been replanned to the next available vessel.

Cargo ETA is early / advanced

Your shipment has been moved to an earlier vessel in the transhipment port to avoid a
long layover. Your shipment has been replanned to an earlier vessel.

Vessel cut and run

Unfortunately the vessel has been forced to leave the port prior to completing
operations. Your shipment had to be replanned to the next available vessel.

Port omitted by vessel

As a result of an unforeseen operational constraint the vessel has been forced to omit
this port. All cargo will be replanned to the next available vessel.

Missed vessel connection

Due to pressure on the vessel schedule the connection in the transhipment port has
been missed. Your shipment has now been replanned to the next available vessel.

Container misplaced

The terminal/port authorities have been unable to locate the container during vessel
operations. Once the container is found by the terminal personal, it will be replanned to
the next available vessel.

Unforeseen contingency

As a result of an unforeseen operational constraint, your shipment has now been

replanned to the next available vessel.

Unforeseen contingency

As a result of an unforeseen operational constraint, your shipment has now been

replanned to the next available vessel.

Force Majeure

As a result of an unforeseen operational constraint, your shipment has now been

replanned to the next available vessel.

Unforeseen contingency

As a result of an unforeseen operational constraint, your shipment has now been

replanned to the next available vessel.

Unable to load

Unfortunately the load list was closed prior to confirming your shipment. Your cargo has
now been replanned to the next available vessel

Vessel network change

As a result of an unforeseen operational constraint, your shipment has now been

replanned to the next available vessel.

Delivery/Discharge Location changed

Your shipment has been replanned based on your request to change the delivery or
discharge location.

Vessel change

Your shipment has been replanned based on your request to change the vessel.

Dangerous goods or OOG declaration

missing

Since dangerous goods declaration or OOG documentation for this shipment was not
received prior to documentation cut-off, it therefore cannot be loaded on the original
vessel. Please submit the required documentation so that we can replan loading your
shipment

Detention in transit

Your shipment has been held in transit based on your request. We will hold the
shipment until we receive your approval to load it

Security approval is missing

Due to missing security approvals your cargo was not able to load on the planned
vessel. Please contact your local office for further assistance.

Missing shipping instruction

Since shipping instructions for this shipment was not received prior to documentation
cut-off, it can therefore not be loaded on the original vessel. Please submit the shipping
instructions so that we can replan loading your shipment

Customs restriction

Due to customs restrictions, your shipment was not loaded as planned. Please contact
your local office for further assistance.

Late gate-in

The container(s) arrived at the terminal after gate cut-off. As a result your shipment will
need to be replanned to the next available vessel.

Container has not arrived in terminal

The container(s) has not yet arrived in the terminal. As a result your shipment will need
to be replanned to the next available vessel.

Cargo is over-weight

Your cargo has exceeded the container weight limitations. You will need to destuff the
excess cargo. Please contact your local office for further assistance.

Unforeseen contingency

As a result of an unforeseen operational constraint we needed to replan your shipment

on the next available vessel.

Vessel Arrival has changed

There was a change in a vessel schedule, which impacts the arrival date/time of your
shipment at destination.