Professional Documents
Culture Documents
eCommerce
Jim Serstad Tompkins International
Session Agenda
41,0%
40,0%
40,0%
35,0% 34,0%
32,0%
31,3%
30,6%
30,0%
25,0%
22,0%
Normal Trade
20,0%
Cross-Border Ecommerce
15,0%
10,0%
6,2%
7,6%
5,0%
2,3%
0,0%
2010
2011
2012
2013
2014
Childrens goods
Food and nutrition
Cosmetics
Luxury
Purchase
RMB100
Oversea
Freight
RMB 10
Duty&VAT
RMB26
Retailor
Channel cost
RBM40
Domestic
Delivery Fee
RBM10
Consumer
Pays
RMB186
Purchase
RMB100
Direct Mail
Cost
RMB 70
Personal
Parcel Tax Free
(if <RMB50)
Domestic
Delivery Fee
(Included)
Consumer
Pays
RMB170
XBorder
Purchase
RMB100
Oversea
Freight
RMB 10
Personal
Parcel Tax Free
(if <RMB50)
Domestic
Delivery Fee
RBM10
Consumer
Pays
RMB120
Delivery Times
What is Acceptable?
A consumer behavior story
Willing to wait for
A niche product
An authentic product
A lower cost
Tax and Duty avoidance
Foreign versus local price
Few items are urgent
All else equal, consumers will chose the fastest option
Tompkins Supply Chain Leadership Forum | August 31September 2, 2015
Copyright 2015
13
Delivery Times
From US or Europe
1-7 Days
7-30 Days
3-10 Days
14
Vendor
1.
2.
3.
Inventory &
Fulfillment
Parcel Carriers
Postal
Dedicated Line
Logistics
CIQ
Logistics Models
Consumer
Order
CIQ
Container of
Inventory (sea)
Vendor
Inventory &
Fulfillment
Consumer
Order
Cross-border
Bonded Zone
Vendor
Inventory &
Fulfillment
Consolidation
Hub
CIQ
Container of Orders
(sea or air)
Consumer
Parcel Dispatch
Order
15
Logistics Models
Inventory
Owner
Delivery
Time
Direct
Vendor
Bonded
Inventory
Margin
Management
Effort
Medium
Minimal (shares
(assuming US inventory)
air)
High
Low
Vendor
Fast
High, obsolesce
risk
High
High
Retailer
Fast
Medium (owned
during ocean
transit)
Low
Medium
Consolidation Vendor
Slow
High
High
High
Retailer
Slow
Low
16
Business model
Shanghai
KJT()
Chongqing
EDJC(E)
Hangzhou
Ningbo
Bonded Storage
eCommerce park ?
Y, Where Amazons in
Y
KJYBD()
KJB2C(
)
Zhengzhou
Boned Storage
Etrade(E)
Y, 6 ecommerce
Demonstration pilot
projects and 2 park.
Guangzhou
ZhuangyuanGu()
Shenzhen
---
18
Ecommerce
Platform
Domestic
Consumers
Information Flow
Goods/Cargo Manifest
by order
Monthly Batch
Customs Declaration
Transportation
Information
Clearance Service
Platform
Clearance
Management
Platform
Logistic Flow
Logistic
Company
Paper Customs
Declaration
Goods Manifest Cargo Manifest
19
Bonded Warehouse
Loading to
Domestic Express
Truck
Domestic
Consumer
By Air
Stocking Area
Pass the XRay machine
for inspection
Release
area
Deliver
to
consumer
Logistic Flow
Information Flow
Conveyor
Belt
If not, open
the parcel for
Manual
inspection
Port
Picking,
packing and
Labeling Bar
Code
By Railway
Approval Signal
Inspection area
By Ocean
Cross-Border
Cross-Border Ecommerce
eCommerce Service
platform/Seller
Platform
Service Providers
The scope of services available for Crossborder eCommerce includes
Logistics
Importation
Customs Clearance
Commodity Inspection
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Marketing
Customer Management
Order Management
Store Management
eCommerce Services
Marketplace
Retailer
eCommerce
Sites
21
Marketplace
Customer Management
Marketing
Bonded
Non-bonded
Express
Freight
Transportation
Last Mile
Logistics
Consolidation
Warehousing and
Fulfillment
Order Management
E-Commerce Services
Store Management
Customs Clearance
Importation
Commodity Inspection
Marketplace
E-Commerce
Sites
Retailer
Marketplace
Customer Management
Marketing
Bonded
Non-bonded
Express
Freight
Transportation
Last Mile
Logistics
Consolidation
Warehousing and
Fulfillment
Order Management
E-Commerce Services
Store Management
Customs Clearance
Importation
Commodity Inspection
Marketplace
E-Commerce
Sites
Retailer
Marketplace
Customer Management
Marketing
Bonded
Non-bonded
Express
Freight
Transportation
Last Mile
Logistics
Consolidation
Warehousing and
Fulfillment
Order Management
E-Commerce Services
Store Management
Customs Clearance
Importation
Commodity Inspection
Retailer
E-Commerce
Sites
Retailer
Marketplace
Customer Management
Marketing
Bonded
Non-bonded
Express
Freight
Transportation
Last Mile
Logistics
Consolidation
Warehousing and
Fulfillment
Order Management
E-Commerce Services
Store Management
Customs Clearance
Importation
Commodity Inspection
Retailer
E-Commerce
Sites
Retailer
Marketplace
Customer Management
Marketing
Bonded
Non-bonded
Express
Freight
Transportation
Last Mile
Logistics
Consolidation
Warehousing and
Fulfillment
Order Management
E-Commerce Services
Store Management
Customs Clearance
Importation
Commodity Inspection
Retailer
E-Commerce
Sites
Retailer
Logistics Providers
Customs Clearance
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Importation
Commodity Inspection
Logistics
Marketing
Customer Management
Order Management
Store Management
E-Commerce Services
Marketplace
Retailer
E-Commerce
Sites
Logistics Providers
Customs Clearance
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Importation
Commodity Inspection
Logistics
Marketing
Customer Management
Order Management
Store Management
E-Commerce Services
Marketplace
Retailer
E-Commerce
Sites
Logistics Providers
Customs Clearance
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Importation
Commodity Inspection
Logistics
Marketing
Customer Management
Order Management
Store Management
E-Commerce Services
Marketplace
Retailer
E-Commerce
Sites
Logistics Providers
Customs Clearance
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Importation
Commodity Inspection
Logistics
Marketing
Customer Management
Order Management
Store Management
E-Commerce Services
Marketplace
Retailer
E-Commerce
Sites
Logistics Providers
Customs Clearance
Freight
Express
Transportation
Last Mile
Consolidation
Non-bonded
Bonded
Warehousing and
Fulfillment
Importation
Commodity Inspection
Logistics
Marketing
Customer Management
Order Management
Store Management
E-Commerce Services
Marketplace
Retailer
E-Commerce
Sites
Crossborder eCommerce
Discussion
32